XM.COM scam the clients.

Matthews083

Recruit
Messages
8
Hello;

First time I uploaded my documents, and they next day validated my documents.
After I made deposit more £ 1000, then I got email from Compliance Departement asking to send documents .

Dear Valued Client,

As per our Anti Money Laundering (AML) and Know Your Customer (KYC) procedures, please note that we will require the following original documentation to be sent to us:

  • Notarised copy of passport
  • Certified true copy of recent utility bill (no more than three months old)
  • Original Bank Reference Letter including your passport/ID number, full address and date of bank account opening

Please note that your withdrawal requests will not be processed until we will receive the above requested documentation.

We hope you can appreciate that as a regulated entity we must follow procedures set down by the Company so that we abide by the directives and laws of our Regulator.

Kind Regards,
XM Team
Compliance Department
t : +357 25 029900
f : +357 25 820344
e : compliance.department@xm.com
--------------
Looks like as long as you don't make profits and ask for withdrawals, your documents are okay and your trading account is activated without further question to their authenticity.
BUT as soon as you make profits and ask for withdrawal, your documents suddenly become suspect.

...hmmm...seems like XM.com does not like their client making profits and withdrawing money.

Broker(s) who are genuinely concern with authenticating documents DO NOT ALLOW their client to trade UNTIL they have received ALL the required documents and are satisfied with their authenticity.

Brokers who accepted deposit money and allow their client to trade their trading account and ONLY question the documents authenticity AFTER the client has made profits and ask for withdrawal is MAKING that as an excuse NOT TO ALLOW or TO WITHHOLD their clients money. That is unethical practice and sure sign that the broker is untrustworthy.
---------------
 

FxMaster

Lt. Colonel
Messages
10,745
Hello;

First time I uploaded my documents, and they next day validated my documents.
After I made deposit more £ 1000, then I got email from Compliance Departement asking to send documents .

Dear Valued Client,

As per our Anti Money Laundering (AML) and Know Your Customer (KYC) procedures, please note that we will require the following original documentation to be sent to us:

  • Notarised copy of passport
  • Certified true copy of recent utility bill (no more than three months old)
  • Original Bank Reference Letter including your passport/ID number, full address and date of bank account opening

Please note that your withdrawal requests will not be processed until we will receive the above requested documentation.

We hope you can appreciate that as a regulated entity we must follow procedures set down by the Company so that we abide by the directives and laws of our Regulator.

Kind Regards,
XM Team
Compliance Department
t :+357 25 029900
f :+357 25 820344
e :compliance.department@xm.com
--------------
Looks like as long as you don't make profits and ask for withdrawals, your documents are okay and your trading account is activated without further question to their authenticity.
BUT as soon as you make profits and ask for withdrawal, your documents suddenly become suspect.

...hmmm...seems like XM.com does not like their client making profits and withdrawing money.

Broker(s) who are genuinely concern with authenticating documents DO NOT ALLOW their client to trade UNTIL they have received ALL the required documents and are satisfied with their authenticity.

Brokers who accepted deposit money and allow their client to trade their trading account and ONLY question the documents authenticity AFTER the client has made profits and ask for withdrawal is MAKING that as an excuse NOT TO ALLOW or TO WITHHOLD their clients money. That is unethical practice and sure sign that the broker is untrustworthy.
---------------
Did you trade anything after the deposit?
 

The Punisher

2nd Lieutenant
Messages
1,019
Hello;

First time I uploaded my documents, and they next day validated my documents.
After I made deposit more £ 1000, then I got email from Compliance Departement asking to send documents .

Dear Valued Client,

As per our Anti Money Laundering (AML) and Know Your Customer (KYC) procedures, please note that we will require the following original documentation to be sent to us:

  • Notarised copy of passport
  • Certified true copy of recent utility bill (no more than three months old)
  • Original Bank Reference Letter including your passport/ID number, full address and date of bank account opening

Please note that your withdrawal requests will not be processed until we will receive the above requested documentation.

We hope you can appreciate that as a regulated entity we must follow procedures set down by the Company so that we abide by the directives and laws of our Regulator.

Kind Regards,
XM Team
Compliance Department
t :+357 25 029900
f :+357 25 820344
e :compliance.department@xm.com
--------------
Looks like as long as you don't make profits and ask for withdrawals, your documents are okay and your trading account is activated without further question to their authenticity.
BUT as soon as you make profits and ask for withdrawal, your documents suddenly become suspect.

...hmmm...seems like XM.com does not like their client making profits and withdrawing money.

Broker(s) who are genuinely concern with authenticating documents DO NOT ALLOW their client to trade UNTIL they have received ALL the required documents and are satisfied with their authenticity.

Brokers who accepted deposit money and allow their client to trade their trading account and ONLY question the documents authenticity AFTER the client has made profits and ask for withdrawal is MAKING that as an excuse NOT TO ALLOW or TO WITHHOLD their clients money. That is unethical practice and sure sign that the broker is untrustworthy.
---------------
Is this the same XM you are referring to?

1635981308612.png

1635981378249.png
1635981433941.png
 
Top