lordoftruth
Private, 1st Class
- Messages
- 102
After 4 years of collaboration with XM Trading Point and 6 months as official representative in Romania
( on Past before changed its name to XeMarkets).
After I got:
214 Real Accounts
16 Sub-Affiliates
$10316.34 Total Commission
What was the price !!!
All of us Know : "There are two ways you can lose money as a trader: on one hand by unsuccessful trades and on the other hand through theft. If the account password was cracked by an outside source, We can't hold the broker responsible for the trades. What we can hold the broker responsible for is providing us with a complete list of IPs that accessed the account at different times. If the broker won't provide this, then the assumption should be that they likely inserted a fake trade when we was offline".
On my case : The trades did not come from outside the company on the end of 2012 as one of XM staff tried to destroy my accounts two times and XM recovered my accounts ( 10545 and 40261) on the start of 2013..
Two times.
XM recovered my accounts as follows:
_The first time on 11/01/2013...10545 : 820.63 balance 40261 : 3920 balance and 2024 bonus
_The second time on 04/02/2013... 40261 - 2730 $
Everything going fine till 15 Aug/2013
the problems started after this date
My Account 2130682,
The first fake trade was done Between 15 Aug and 01 Sep 2013 On 15 Aug 2013 I spoke from Bucharest Airport by phone with XM to close all my gold orders...
because I had some problem with my laptop..
the orders was closed and the last time that I logged (188.26.170.182-RCS & RDS-Residential-Romania) to my account was 15 Aug 2013 before my travel to Syria to check my balance 5400$ cash ( account 2130682).
I left Syria on 1 Sep 2013... So between 16 Aug 2013 and 01 Sep 2013 I will not able to trade or to check my account..When I came back to Romania I found on my account 2130682 only 3000$ cash!!
Account 2130682,
Fake trade was done again on Dec 2013 Monday Dec 02/2013
I had on it 3806$ cash Most of the month I was on hospital for some investigation .. When I checked it..I found the account empty !!!!
Account 2159639,
Another fake trade was done 21 Jan 2014 ..this time 1830 euros cash gone with the wind..
Any time I wrote I received a phone call from one of angry staff..
I contacted the Ceo many time by FB to inform him about my case and every time he wrote
"No problem my friend. I ll check your case personally!"
the last time was on on 29 Jan 2014 and I got no answer from him till this moment..
I contacted XM on 29 Jan 2014 by e-mail to ask them kindly to:
1_Check :
_2130682 (5400$ cash), Between 15 Aug and 01 Sep 2013 after my call to XM to close all my gold orders before my travel to Syria ( 15 days in Syria)
to see how my account become 3000$ cash!! ( Losses 2400$ cash )
_2130682 (3806$ cash) , after 02 Dec 2013 ..6.00 A.M Morning ( most of the month on hospital) to see how become 0 $ ( Losses 3806$ cash )
_2159639 (1830 Euros) , after 21 Jan 2014 to see also how become empty ( Losses 1830 eurs cash )
2_Recover my accounts.
The result was angry call from my account Manager
That She was very angry!! She said:
" ...The person that he did the fake trade left XM for a long time...It is not our fault .. we pay you !!!!!! It is you responsibility..physically it is not possible..sorry for bad news.."
On 12 Feb 2014 I wrote to them again hopping to receive a final and clear decision in order to recover my accounts.
The result was another short and angry phone call from Andreas Pouroutis on 18 Feb 2014
He let me feel that his calls to me was a kind of warning..
From his words "...we lose with you..Recovering became habit..do you want to report about us..do not forget you are our partner.. it is not our fault ..XM will not pay you ..bla..bla..that is..)
On my own responsibility, I declare that: I did not open or close any order on the above periods.
The fake trades ( 8715$) was come from inside (or with help from inside) the company..as on the past .. But XM did not want to recover my accounts
( on Past before changed its name to XeMarkets).
After I got:
214 Real Accounts
16 Sub-Affiliates
$10316.34 Total Commission
What was the price !!!
All of us Know : "There are two ways you can lose money as a trader: on one hand by unsuccessful trades and on the other hand through theft. If the account password was cracked by an outside source, We can't hold the broker responsible for the trades. What we can hold the broker responsible for is providing us with a complete list of IPs that accessed the account at different times. If the broker won't provide this, then the assumption should be that they likely inserted a fake trade when we was offline".
On my case : The trades did not come from outside the company on the end of 2012 as one of XM staff tried to destroy my accounts two times and XM recovered my accounts ( 10545 and 40261) on the start of 2013..
Two times.
XM recovered my accounts as follows:
_The first time on 11/01/2013...10545 : 820.63 balance 40261 : 3920 balance and 2024 bonus
_The second time on 04/02/2013... 40261 - 2730 $
Everything going fine till 15 Aug/2013
the problems started after this date
My Account 2130682,
The first fake trade was done Between 15 Aug and 01 Sep 2013 On 15 Aug 2013 I spoke from Bucharest Airport by phone with XM to close all my gold orders...
because I had some problem with my laptop..
the orders was closed and the last time that I logged (188.26.170.182-RCS & RDS-Residential-Romania) to my account was 15 Aug 2013 before my travel to Syria to check my balance 5400$ cash ( account 2130682).
I left Syria on 1 Sep 2013... So between 16 Aug 2013 and 01 Sep 2013 I will not able to trade or to check my account..When I came back to Romania I found on my account 2130682 only 3000$ cash!!
Account 2130682,
Fake trade was done again on Dec 2013 Monday Dec 02/2013
I had on it 3806$ cash Most of the month I was on hospital for some investigation .. When I checked it..I found the account empty !!!!
Account 2159639,
Another fake trade was done 21 Jan 2014 ..this time 1830 euros cash gone with the wind..
Any time I wrote I received a phone call from one of angry staff..
I contacted the Ceo many time by FB to inform him about my case and every time he wrote
"No problem my friend. I ll check your case personally!"
the last time was on on 29 Jan 2014 and I got no answer from him till this moment..
I contacted XM on 29 Jan 2014 by e-mail to ask them kindly to:
1_Check :
_2130682 (5400$ cash), Between 15 Aug and 01 Sep 2013 after my call to XM to close all my gold orders before my travel to Syria ( 15 days in Syria)
to see how my account become 3000$ cash!! ( Losses 2400$ cash )
_2130682 (3806$ cash) , after 02 Dec 2013 ..6.00 A.M Morning ( most of the month on hospital) to see how become 0 $ ( Losses 3806$ cash )
_2159639 (1830 Euros) , after 21 Jan 2014 to see also how become empty ( Losses 1830 eurs cash )
2_Recover my accounts.
The result was angry call from my account Manager
That She was very angry!! She said:
" ...The person that he did the fake trade left XM for a long time...It is not our fault .. we pay you !!!!!! It is you responsibility..physically it is not possible..sorry for bad news.."
On 12 Feb 2014 I wrote to them again hopping to receive a final and clear decision in order to recover my accounts.
The result was another short and angry phone call from Andreas Pouroutis on 18 Feb 2014
He let me feel that his calls to me was a kind of warning..
From his words "...we lose with you..Recovering became habit..do you want to report about us..do not forget you are our partner.. it is not our fault ..XM will not pay you ..bla..bla..that is..)
On my own responsibility, I declare that: I did not open or close any order on the above periods.
The fake trades ( 8715$) was come from inside (or with help from inside) the company..as on the past .. But XM did not want to recover my accounts