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Problem XM Global - Money not deposited

I am having an issue with a company


Hi I am from india, i have deposited around 5k inr using gpay. now money is gone from my bank account, but not reflecting in xm account. it happened yesterday. i already sent all proof to their email and they are telling me to wait.What should i do now
These are the proof. is there anyone here that can help me ?


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Same thing happened to me last night. Thank God I didnt take advantage of the Bonus. I deposited in my account however its not showing up on my end. They also tell you to wait. But for how long