Dear all , I would like to ask you for help. I was cheated by Zoomtrader. All is in attachment.
Just I try to summarize this issue:
- Before opening VIP account I got a deceptive information or promise from account manager about cancellation bonus turnover condition – it was in that time bonus 4 500 + 500 EUR – it means my money weren´t fixed and I can use it according my needs. I was cheated by them. They didn´t cancel this condition and after achieving this turnover they calculated me additional 17.000 EUR bonuse !!!!!!, about I had no idea.
- After opening VIP account I was cheated by them with no explanation of risk free trades – I told them, no bonus anymore – and they answered- it is OK, i tis a standard package for VIP account...Only from this reason I did trades 1000 EUR each...
- I was cheated by different results on expiry time – I wrote higher
- I was limited by non working platform – option one touch – limits and I got losses from this –documented
- I was cheated with „bonuses“ – I mean, for each testing of platform I had to invest for test 500,300 or 200 EUR – and I gave it back to my account- but it was not trade,it was testing- I only follow direction of account manager. No idea that it could be a bonus.
- I was cheated with bonus conditions - turnover – 30.6. I got confirmation from account manager about the rest of necessary turnover – 50.000 EUR, together 180.000 EUR – this I achieved on 15.8.2014. After I informed them, they told me I have to do additional 480 000 EUR, because I got a bonus 17.000 EUR. Absolutely logicall is a question –didn´t he know on 30.6. about next bonuses, if he agreed with turnover????
- I am cheated, because they took out all my money – 17.000 EUR – without any discussion and my agreement with this – they took it, because they have in their calculkation bonus 17.000, also included bonus, witch was traded on 15.8.2014 – they couldn't it deducted from all bonuses, because system
- I am cheated, because till now, he didn´t write me back to my trading amount of 500 EUR from system testing from 12.8.2014
- I am cheated, because more than 6 months I was kept as a slave and the knew what they will do with me..
- They absolutely didn´t communicate from Tuesday-3 days – didn´t answer to my e-mails, Skype messages etc...
All is detaily explained in attachment.
Iwould like to ask you for help.
Thank you
Best regards
Pavol
Just I try to summarize this issue:
- Before opening VIP account I got a deceptive information or promise from account manager about cancellation bonus turnover condition – it was in that time bonus 4 500 + 500 EUR – it means my money weren´t fixed and I can use it according my needs. I was cheated by them. They didn´t cancel this condition and after achieving this turnover they calculated me additional 17.000 EUR bonuse !!!!!!, about I had no idea.
- After opening VIP account I was cheated by them with no explanation of risk free trades – I told them, no bonus anymore – and they answered- it is OK, i tis a standard package for VIP account...Only from this reason I did trades 1000 EUR each...
- I was cheated by different results on expiry time – I wrote higher
- I was limited by non working platform – option one touch – limits and I got losses from this –documented
- I was cheated with „bonuses“ – I mean, for each testing of platform I had to invest for test 500,300 or 200 EUR – and I gave it back to my account- but it was not trade,it was testing- I only follow direction of account manager. No idea that it could be a bonus.
- I was cheated with bonus conditions - turnover – 30.6. I got confirmation from account manager about the rest of necessary turnover – 50.000 EUR, together 180.000 EUR – this I achieved on 15.8.2014. After I informed them, they told me I have to do additional 480 000 EUR, because I got a bonus 17.000 EUR. Absolutely logicall is a question –didn´t he know on 30.6. about next bonuses, if he agreed with turnover????
- I am cheated, because they took out all my money – 17.000 EUR – without any discussion and my agreement with this – they took it, because they have in their calculkation bonus 17.000, also included bonus, witch was traded on 15.8.2014 – they couldn't it deducted from all bonuses, because system
- I am cheated, because till now, he didn´t write me back to my trading amount of 500 EUR from system testing from 12.8.2014
- I am cheated, because more than 6 months I was kept as a slave and the knew what they will do with me..
- They absolutely didn´t communicate from Tuesday-3 days – didn´t answer to my e-mails, Skype messages etc...
All is detaily explained in attachment.
Iwould like to ask you for help.
Thank you
Best regards
Pavol