I switched to FXVM from a different VPS, which I've been using for only a few months. I rent a server with the "Lite VPS" tariff, that has the following characteristics:
Memory: 1536MB (1.5GB) Disk Space: 40GB CPU Cores: 1 Core Datacenter Location: London, UK Operating System: Windows Server 2012
I have 3 MetaTrader4 trading terminals running, and each of them has one EA. The ping from the terminal to the trade server is from 2 to 20 msec. CPU load - from 20 to 100% RAM load - 60-65%. For a year of using the server, it was unavailable during working hours for 41 minutes.
Suspect Shared Resources - Very slow response despite CPU 53%
Service use: Live
Length of use: 0-3 Months
I have subscribed to VPS with 2GB RAM and 2 CPU.
Lately it has been very very slow that the response is very lagging despite the CPU load is only 60%. It take 3 to 5 seconds to show the Task Manager. Another 3 seconds to close the Task Manager screen.
Memory is only 40% used. I suspect the resources is shared. I have installed 6 MT4 terminals and the window seem to hang. I have restarted it and its remains the same. Very lagging.
How slow is slow? 1. Right click taskbar -> 2 seconds to show pop-up menu!! 2. Click Task Manager -> 9 seconds to show Task Manager!! 3. Close Task Manager-> 4 seconds to close!! 4. MT4 terminal just froze, it doesn't refresh when i select it.
Doesn't feel like a DUAL CPU XEON 2.2 Ghz to me.
I'm migrating the MT4 to another VPS provider as this is affecting my EA trades. Unfortunately this is not the only problem.
When I first purchased it. The image failed to boot. So I couldn't use it after I purchased it. What's more the support ticket in the client area is broken (Error when I click it). Apparently after scouring the internet I found out that they have an external support website. How inconvenient??
Terrible experience. Am I the only unlucky one? I hope you had a better experience. Unfortunately I have to bear with this slow VPS until my subscription is over.
Dissapointed and speechless...
Cape Town, South Africa,
Jun 23, 2020,
Customer Support is Bad
Service use: Live
Length of use: 6-12 Months
The customer service is poor, for days now I have been trying to get a response on a service I did not have access to, after 5 emails and trying to use their web contact page I am yet to receive a response and there is no telephonic support numbers.
FXVM - You can stop searching for VPS hosting now...
I haven't been with them very long but so far so good. The price was competitive for the resources provided. And excellent tech support! I had an army of technicians working on my request for broker to server latency optimization. John K. is the best!
FXVM is the best service I have come across so far in the vps service business. The layout of their products are user friendly and easy to understand. They give immediate response to queries in the client area on the website before and after purchase with sound knowledge of it's operations. In using the vps it allows for mobile access on through remote desktop client, so one can check on things that matter anywhere, anytime. There basic vps gives you an edge, so obviously the higher specs are even better. FXVM also gives regular maintenance and upgrades to their service with ample notice and during times that suits everybody, with their team and proper system maintenance guidelines, you are bound to excel. Now no power outages or glitches in internet connection can prevent you from capitalizing on the opportunities that are ahead. As a customer I recommend FXVM for quality service at an affordable cost.
Today I was that the trade copier service took three trades early this morning, which is a sign that the VPS service is performing great. I would definitely recommend it to others
Jun 24, 2018 - No Rating I have set up the VPS and loaded my MT4 with a trade copier. So far it has loaded well. Having done this on the weekend when the market is closed I am excited to see the performance tomorrow, Thanks Charles