Broker Details
Minimum Trade Size: | 0.01 |
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Maximum Leverage: | 500:1 |
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Minimum to Open Live: | $100 |
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Established: | 2007 |
Address: | G03, 135 Macquarie Street, Sydney, NSW 2000, Australia |
Contact: | support.au@usgfx.com, +61 2 9251 1395 |
Regional offices: | |
Regulators: | ASIC #AFSL-302792-CANCELLED, VFSC #41706 |
Prohibited countries: |
Trading platforms: | MT4, MT5, WebTrader |
Web Trading: | Yes |
Mobile Trading: | Yes |
ECN: | Yes |
Currencies: | (40+) |
Cryptocurrencies: | (1) Bitcoin |
CFD: | (10+) Gold, Silver, Stock Indexes, Oil |
EAs/Robots: | Yes |
ZuluTrade: | Yes |
Deposit Methods: | Bank Wire, VISA, MasterCard, FasaPay, Local Bank Transfers, PerfectMoney, Poli, SticPay, UnionPay, VoguePay, WebMoney |
Withdrawal Methods: | Bank Wire, VISA, MasterCard, FasaPay, GPay, Local Bank Transfers, Neteller, PerfectMoney, Skrill, UPay, VoguePay, WebMoney |
USGFX.com profile provided by Joyce Shen, Apr 7, 2014
USG is a leading group, focusing on brokerage services. We provide many countries around the world, asset management companies and large investment institutions with our premium and the highest level of brokerage services.
USG has had both its high market share and clients’ profits grown since the company was established. We become looked up to as a role model in this field. USG always bears our clients’ best interest in mind. We highly regulate ourselves with quality management and information technology security. We have the most perfect and complete profit plan and partnership cooperation system. We dedicate ourselves to you with up-to-date creative strategies.
Video
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Traders Reviews
Not able to withdraw funds for 3 months already
Service use: Live
Length of use: 3-6 Months
Anyone looking into this broker, please don’t put any funds as you can’t withdraw it.
Unable to withdraw
Service use: Live
Length of use: over 1 Year
Same excuses about regulatory and zero support.
I have all the proof if you need.
SCAM BROKER
Service use: Live
Length of use: 3-6 Months
USGFX witholding funds
Service use: Live
Length of use: over 1 Year
I'm waiting now since 07/13/2020 for a withdrawl of mote than 3400€.
Service use: Live
Length of use: over 1 Year
"
The feedback of a support case is every month the same:
The department has processed the request and is waiting for the remittance.
Due to the current regulatory transition period, the withdrawal will be delayed.
Regarding the funds in the account, it belongs to your funds.
The department will continue to follow up for you and remit funds to your designated account as soon as possible.
Please give us some time to work. Thank you.
"
No account manager give me an answer. It seems always be a bot with standardized messages...
Regards
Christian
Withdrawal for 3 weeks with no update, no email, no contact
Service use: Live
Length of use: 0-3 Months
Contacted them a few times via Live Chat- the reply is all robotic. Copy and paste templates on sorry for the inconvenience, and how they will escalate the issue and account manager will call me.
I have been using 7 different forex brokers and this one is the worst i have ever used.
Nov 14, 2020 - 2 Stars After a little push they honored all my withdrawals. I added one star as I dont consider them a scam. Hope they can fix the withdrawal waiting times and communication with traders so they become a standard quality broker as they stand in the past.
Nov 9, 2020 - 1 Star They are ignoring my withdrawal request for 3 months with the same excuse:
"We are currently undergoing a regulatory transition hence the withdrawal time will be prolonged.
Your feedback is well received and we will notify your account manager to assist you as soon as possible. Thank you"
My top 1 explanation of why they cannot pay tiny 400 USD withdrawal for 3 months is that they are in deep s*** or (and) something very suspicious is going on here.
Suspicious (by my humble opinion) are also the 5 star reviews below from "fake or paid" gantlemans. They all registered only for posting a 5 star review for this broker on the same day. No other activity on FPA. One doesnt need to be a genius to count 1+1.
I recommend all traders to be very cautious here. Will update this review if there are any news.
No withdrawal for the last 5 months
Service use: Live
Length of use: over 1 Year
Service use: Live
Length of use: 6-12 Months
USGFX是我使用過的最好的經紀人之一,客戶服務具有快速響應,並且提款也沒有問題。
Frequently Asked Questions
What is USGFX?
USGFX is an Australian forex and CFD broker, founded in 2007.
USGFX offers access to trade currency pairs, indices and commodities on MetaTrader 4, 5 and Web Trader.
Is USGFX regulated?
USGFX is headquartered in Sydney, Australia.
USGFX is regulated by the Australian Securities and Investment Commission (ASIC) and holds an Australian Financial Services Licence (AFSL).
How can I open an account with USGFX?
How to open an account with USGFX?
- Front and back copies of effective identity documents with photos, e.g., passport or driver’s licence.
- Effective proof of address dated in the last 3 months, e.g., utility bills, etc.
How many types of live accounts does USGFX offer?
Currently, USG offers 3 types of live accounts:
- Mini Account
- Standard Account
- Premium Account
What is the minimum deposit for USGFX?
The minimum deposit varies a bit depending on the account type.
- Mini Account: the minimum deposit is $100
- Standard Account: the minimum deposit is $10,000
- Premium Account: the minimum deposit is $50,000
Service use: Live
Nobody replied my ref.check enquries.
Nobody answer my email send to client support.
Chat support giving standard reply still after more than 20 attempts.
They will tell you that bank withdrawal TT is currently not available and "do not know when it will be available" Only option is "wait"
They claimed the account manager will contact me, but trust me there is no such account manager at all.
PLEASE DO NOT DEPOSIT AND TRADE WITH USG FX GLOBAL, SCAM....
IF you need any screen shot or evidence, I can provide, thanks.