USGFX Review

I have been having problem withdrawing 12KUSD from USG FX Global since 25 Jan 2021.Today is 30 March 2021.
Nobody replied my ref.check enquries.
Nobody answer my email send to client support.
Chat support giving standard reply still after more than 20 attempts.
They will tell you that bank withdrawal TT is currently not available and "do not know when it will be available" Only option is "wait"
They claimed the account manager will contact me, but trust me there is no such account manager at all.
PLEASE DO NOT DEPOSIT AND TRADE WITH USG FX GLOBAL, SCAM....
IF you need any screen shot or evidence, I can provide, thanks.

Not surprised to see many similar reviews that they are not able to withdraw their funds. I have tried to withdraw the funds since 4 Dec 2020 to date but it’s still under processing. In Feb 2021, I checked with the live chat agent tells me that bank wire is under maintenance, today I checked with live chat agent again and this round, the agent said that it is not available. Both are not able to say when it will finish maintenance or when it would be available. But this round the agent asked to check with clientsupport@usgfx.global. If the client support is still not able to provide any resolution, I will take note on the instructions to invite the company next.

Anyone looking into this broker, please don’t put any funds as you can’t withdraw it.

I encountered the same issues with the rest of the people here. Unable to withdraw. The option to wire disappeared and support is unable to do anything.

Same excuses about regulatory and zero support.

I have all the proof if you need.

I try deposit there no GBP and i got pay fee likely £60 no reason. Seen look weirdo than normal broker i play. Then I try withdrawal payment maintain hold me 4 month. I request BTC wallet and nothing and fee charge like £113 without single trade I lose almost £200 for nothing, more or less this a scam and WORSE broker i know see trading career. Chat support they jut copy and paste chat.

I put a withdrawal request in with USG 8 months ago and have received nothing. They come out with the same nonsense excuses all the time. It is not just me, I know of numerous people who are in the same boat as me and are not getting their funds released. Avoid this broker they are an absolute disgrace.

More. Community discussion of this issue >>

I'm waiting now since 07/13/2020 for a withdrawl of mote than 3400€.
"
The feedback of a support case is every month the same:
The department has processed the request and is waiting for the remittance.
Due to the current regulatory transition period, the withdrawal will be delayed.
Regarding the funds in the account, it belongs to your funds.
The department will continue to follow up for you and remit funds to your designated account as soon as possible.
Please give us some time to work. Thank you.
"
No account manager give me an answer. It seems always be a bot with standardized messages...

Regards
Christian

More. Community discussion of this issue >>

Tried to do a simple withdrawal 3 weeks ago and there was no acknowledgement, no contact, no email, no information.

Contacted them a few times via Live Chat- the reply is all robotic. Copy and paste templates on sorry for the inconvenience, and how they will escalate the issue and account manager will call me.

I have been using 7 different forex brokers and this one is the worst i have ever used.

Again, I have to change my opinion on this company. I made a final withdrawal of my balance of about 400 USD. Its been over a month and nothing happens. Seems like they are ready to go dark.

Nov 14, 2020 - 2 Stars After a little push they honored all my withdrawals. I added one star as I dont consider them a scam. Hope they can fix the withdrawal waiting times and communication with traders so they become a standard quality broker as they stand in the past.

Nov 9, 2020 - 1 Star They are ignoring my withdrawal request for 3 months with the same excuse:

"We are currently undergoing a regulatory transition hence the withdrawal time will be prolonged.
Your feedback is well received and we will notify your account manager to assist you as soon as possible. Thank you"

My top 1 explanation of why they cannot pay tiny 400 USD withdrawal for 3 months is that they are in deep s*** or (and) something very suspicious is going on here.

Suspicious (by my humble opinion) are also the 5 star reviews below from "fake or paid" gantlemans. They all registered only for posting a 5 star review for this broker on the same day. No other activity on FPA. One doesnt need to be a genius to count 1+1.

I recommend all traders to be very cautious here. Will update this review if there are any news.

More. Community discussion of this issue >>

I am waiting for USGFX to honor my withdrawal requests for EUR 13,000+ from my account number 10043707 since july 2020. They did not sent the funds yet, nor sent me an email with explanations. I strongly advise NOT DEPOSITING WITH THIS BROKER until the withdrawals are made.

USGFX is one of the best broker I have ever used, the customer service has quick response and withdraw is no problem as well.

USGFX是我使用過的最好的經紀人之一，客戶服務具有快速響應，並且提款也沒有問題。