IG Review
1.773 •
174 REVIEWS
IG is a forex broker. IG offers the WebTrader and MT4 trading currency platforms. IG.com offer over 100 forex currency pairs, cfds, commodities, stocks, index, gold, silver, oil, bitcoin and other cryptocurrencies for your personal investment and trading options.
Was at IGMarkets.com. Other websites of this company include IGForex.com, IGIndex.co.uk.
Broker Details
| Minimum Trade Size: | 0.01 |
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| Maximum Leverage: | 200:1 |
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| Minimum to Open Live: | $250 |
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| Established: | 1974 |
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| Address: | Cannon Bridge House, 25 Dowgate Hill, London, EC4R 2YA, United Kingdom |
| Contact: | helpdesk@ig.com, (44) 207 896 0079 |
| Regional offices: | |
| Regulators: | ASIC #AFSL 220440, FSCA #FSP 41393, DFSA #F001780, FCA #195355 / 114059, NFA #0509630 |
| Prohibited countries: | Show all >> |
| Trading platforms: | MT4, WebTrader, MobileTrader (MobileApp), ProRealTime |
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| Web Trading: | β Yes |
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| Mobile Trading: | β Yes |
| ECN: | β Yes |
| Currencies: | (105+) |
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| Cryptocurrencies: | (10+) Bitcoin, Litecoin, Ethereum |
| CFD: | (16000+) Gold, Silver, Stocks, Stock Indexes, Bonds, Bond Indexes, Oil, Other Commodities |
Trading Conditions |
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| EAs/Robots: | β Yes |
|---|---|
| News Trading: | β Yes |
| Scalping: | β Yes |
| MAM: | β Yes |
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| PAMM: | β Yes |
| Deposit Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, PayPal |
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| Withdrawal Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, PayPal |
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1.773 •
174 REVIEWS
Recent User Reviews of IG
ichimaru8989
Petaling Jaya, Malaysia,
Jan 12, 2022,
Registered user
Rubbish
Service use: Other
I created an account a while ago and I couldn't upload the documents
after a while. the account has been locked.
They don't reply to emails either. not a big deal but just pure garbage service.
after a while. the account has been locked.
They don't reply to emails either. not a big deal but just pure garbage service.
I
Reply by ArvinIG submitted Jan 12, 2022:
Hi ichimaru8989,
Thank you for your review. We are sorry to hear that you had a negative experience with the the account opening team.
Please feel free to contact sales.en@ig.com or use the live chat on https://www.ig.com/en/welcome-page for further assistance. Our team will be able to investigate and advise was the account was locked.
All the best - Arvin
Thank you for your review. We are sorry to hear that you had a negative experience with the the account opening team.
Please feel free to contact sales.en@ig.com or use the live chat on https://www.ig.com/en/welcome-page for further assistance. Our team will be able to investigate and advise was the account was locked.
All the best - Arvin
C
CraigB
Brno, Czech Republic,
Sep 30, 2021,
Registered user
Delays & outright lies
Service use: Live
Length of use: over 1 Year
I have been a customer of IG Australia for some years now
with little or no time to trade :)
But since I received information that they are closing my account in Nov
I am now fighting an uphill battle in simply withdrawing my funds
A am being fed a litany of lies involving AML guidelines regarding my withdrawal requesting information they have no legal right to ask for!
Seems that the only to get a refund is via legal means
with little or no time to trade :)
But since I received information that they are closing my account in Nov
I am now fighting an uphill battle in simply withdrawing my funds
A am being fed a litany of lies involving AML guidelines regarding my withdrawal requesting information they have no legal right to ask for!
Seems that the only to get a refund is via legal means
C
Reply by andaIG submitted Jan 10, 2022:
Hi Craig,
Thank you for the review. We are sorry to hear that you have had a negative experience at IG. As a financial services provider we are required to ensure that the source of funds received and the destination of funds paid out are in your name. This is to comply with AML regulations. To understand more about this process please see the following link: https://www.ig.com/en/help-and-support/deposits-and-withdrawals/withdrawals/how-do-i-verify-my-receiving-bank-account
All the best,
Anda
Thank you for the review. We are sorry to hear that you have had a negative experience at IG. As a financial services provider we are required to ensure that the source of funds received and the destination of funds paid out are in your name. This is to comply with AML regulations. To understand more about this process please see the following link: https://www.ig.com/en/help-and-support/deposits-and-withdrawals/withdrawals/how-do-i-verify-my-receiving-bank-account
All the best,
Anda
L
loydale
Spain, Spain,
Aug 14, 2021,
Registered user
False advertisement - it is not ECN
Service use: Other
Length of use: Have not used
At https://www.ig.com/en/trading-platform-devices/trading-platform-features/pricing-execution/cfds-direct-market-access they state that they provide DMA, however, in another part of their site ( https://www.ig.com/en/forex/forex-direct ) they explain that they just "provide a screenshot of the market" and then they you get a CFD with them, and they place an order based on that. Of course I didn't open an account.
1 trader has found this review helpful
L
Reply by ArvinIG submitted Jan 11, 2022:
Hi loydale,
Thank you for your review. With DMA forex you are trading based on underlying market prices and depth, what you actually receive when placing a trade is a CFD from IG. Forex DMA works like this:
1) DMA displays the best bid and offer price available for a particular market, plus further prices on either side of the order book
2) You place an order, and we instantly conduct a margin check to ensure you have sufficient funds to cover the margin on your proposed trade
3) If the margin check is successful we place an order in the market and, at the same time, create a parallel CFD between you and us
I couldn't find the sentence saying it is a screenshot of the market of the link. Feel free to reach out to helpdesk.uk@ig.com or use our live chat feature on our website for further information and clarification.
All the best - Arvin
Thank you for your review. With DMA forex you are trading based on underlying market prices and depth, what you actually receive when placing a trade is a CFD from IG. Forex DMA works like this:
1) DMA displays the best bid and offer price available for a particular market, plus further prices on either side of the order book
2) You place an order, and we instantly conduct a margin check to ensure you have sufficient funds to cover the margin on your proposed trade
3) If the margin check is successful we place an order in the market and, at the same time, create a parallel CFD between you and us
I couldn't find the sentence saying it is a screenshot of the market of the link. Feel free to reach out to helpdesk.uk@ig.com or use our live chat feature on our website for further information and clarification.
All the best - Arvin
A
Arsenii Mikhailov
Ekaterinburg, Russian Federation,
Jul 6, 2021,
Registered user
Πoney was stolen from the account!!!
Service use: Live
Length of use: 0-3 Months
Account ID: IRUGL
MT4 login: 180879
I had almost 5 thousand dollars.
I doubled my profit. When I tried to withdraw funds, they blocked all my attempts. They constantly unsubscribed that they were solving my problem, and in the end they wrote off all my profit. When asked to provide information about the reason, they unsubscribe that they understand the situation, they are constantly asked to provide the same data. I provided all the information, as a result, my money was taken from me. I attach an extract, it shows that I have repeatedly tried to withdraw money, and then there is some kind of write-off for -4,809. 65. But the funds are displayed as 9,798. 65, and in fact only 4,989. 00 is on the account.
In the screenshot, I highlighted the account correction
MT4 login: 180879
I had almost 5 thousand dollars.
I doubled my profit. When I tried to withdraw funds, they blocked all my attempts. They constantly unsubscribed that they were solving my problem, and in the end they wrote off all my profit. When asked to provide information about the reason, they unsubscribe that they understand the situation, they are constantly asked to provide the same data. I provided all the information, as a result, my money was taken from me. I attach an extract, it shows that I have repeatedly tried to withdraw money, and then there is some kind of write-off for -4,809. 65. But the funds are displayed as 9,798. 65, and in fact only 4,989. 00 is on the account.
In the screenshot, I highlighted the account correction
3 traders have found this review helpful
A
Reply by andaIG submitted Jan 11, 2022:
Hi Arsenii, thank you for the review. We are sorry to hear that you have had a negative experience at IG. However the profits were cancelled due to a breach from your side on our customer agreement as was communicated in email correspondence.
All the best,
Anda
All the best,
Anda
E
Elvina
Almetyevsk, Russian Federation,
Jun 23, 2021,
Guest
IG has stolen my profit!
Service use: Live
Length of use: 0-3 Months
Recently from my account Account ID: KWCUH
IG has stolen all my profit!!!!
They just cancelled all my profit which i has done.
They do not reply to e-mail, do not provide official letter.
this is terrible!!!
I demand to bring back my profit!!!!
IG has stolen all my profit!!!!
They just cancelled all my profit which i has done.
They do not reply to e-mail, do not provide official letter.
this is terrible!!!
I demand to bring back my profit!!!!
1 trader has found this review helpful
E
Reply by andaIG submitted Jan 11, 2022:
Hi Elvina, thank you for the review. We are sorry to hear that you have had a negative experience at IG. However the profits were cancelled due to a breach on your side of our customer agreement. This was communicated to you by email correspondence.
All the best,
Anda
All the best,
Anda
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Frequently Asked Questions
Is IG Broker good?
IG is regulated by the US NFA, Australia's ASIC, The UK FCA, and more.
The best way to answer if IG is a good broker is to read the unbiased traders reviews on ForexPeaceArmy: https://www.forexpeacearmy.com/forex-reviews/109/ig-forex-brokers
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we recommend that you check recent IG community discussions: https://www.forexpeacearmy.com/community/tags/igcom/
The best way to answer if IG is a good broker is to read the unbiased traders reviews on ForexPeaceArmy: https://www.forexpeacearmy.com/forex-reviews/109/ig-forex-brokers
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we recommend that you check recent IG community discussions: https://www.forexpeacearmy.com/community/tags/igcom/
Is IG broker regulated?
IG is registered with multiple regulators around the world, including the NFA in the US, the FSCA in South Africa, the FCA in the UK, ASIC in Australia, and the DBFSA in the United Arab Emirates.
What is IG forex?
IG.com is a forex trading broker, allowing clients to trade and invest in global currency markets 24 hours per day, 5 days per week.
Is IG Forex legit?
IG is regulated in multiple jurisdictions worldwide. It is still a good idea to check the unbiased trader reviews for IG.com at Forex Peace Army: https://www.forexpeacearmy.com/forex-reviews/109/ig-forex-brokers
Service provided by a broker can get better or worse over time, and checking the FPA reviews is a fast way to see how a broker is performing now.
Service provided by a broker can get better or worse over time, and checking the FPA reviews is a fast way to see how a broker is performing now.
What is the minimum deposit for IG trading?
The minimum deposit for IG is $250 for debit cards. To deposit:
- go to IG.com and login to MyIG
- select Live Account tab
- select Deposit Funds
How long do IG withdrawals take?
- Bank withdrawals from IG should take about 24 hours or less. International bank wires take longer.
- IG Withdrawals to credit card should be credited within 2-5 business days.
- PayPal withdrawals usually only take a few minutes, but can sometimes take up to 24 hours.
How much leverage does IG offer?
IG offers leverage as high as 200:1 for forex pairs.
Please be aware that the leverage may be less depending both on the currency pair and on which of IG's regulators your account is under.
Please be aware that the leverage may be less depending both on the currency pair and on which of IG's regulators your account is under.
Is IG Academy free?
IG broker offers trading education called IG Academy. Forex trading courses and webinars in IG Academy are free.
What is IG Investment?
IG UK offers the IG Investment type of account.
This account allows dealing in stock shares; choices range from fully self managed to IG managed Smart portfolios.
This account allows dealing in stock shares; choices range from fully self managed to IG managed Smart portfolios.
What is IG spread?
IG broker offers spreads as narrow as 0.8 pips. Spreads will vary based on the currency pair, account type, and market conditions.