IG Review

my account number is DW6VV. my profit(around 2000$) was stolen by company or by someone else. i want my money back!!!

I decided to become IG.com client. Registered and upploaded documents. Systen shows them approved but still asks me activation. I wrote to support on 26th april. They got back on 5 may. today is 11 may and they still did not solve my problem.

This is the first broker who does not want to get new client! ))

I have tried several times to open live account apparently since 3 weeks the team is thinking to open an account or not.
I had a live account with IG before however neither I could transfer fund through my bank account nor I could deposit with my master card or any other credit card the result was I couldn't trade, so I continued with my previous broker.
These people are certainly inefficient in their firm.
Avoid them is the simplest way to save yourself trouble and headache with their inefficiency.

Hi,

I am a long term user of IG in the UK. I have low expectations of brokers, so don’t find IG too bad. I have not had problems with deposits and withdrawals. However, you are limited in the UK to the low margin regime.

I am an MT4 trader using Expert Advisors and I have grave misgivings that IG understand how to relate to my type of user. I found a couple of worrying discrepancies recently which made me decide to change broker.

Firstly, their variable spreads can be quite alarming and can definitely cause positions with close stops to close.

Secondly, the have different stop limits between their demo and live accounts. It sounds a bit technical but if you have spend a lot of time trying to achieve a sustainable EA using their demo accounts and constraints are different on live accounts, you can immediately start losing real money!

Thirdly IG impose limits on the number of trades on both live and demo accounts (both different again). That limit is not connected to the value being traded. With some EA strategies, you might have large number of charts each with an EA and they could be separately trading numbers of small trades. Possible hundreds of micro trades. A reasonable strategy to spread risk. But IG (and to be fair most other brokers) don’t inform you that the limit exists. You start to see trades being rejected with no obvious reason. Again this means that the EA does not perform in the way it did on the demo account.

Most worryingly, IG have confirmed that they don’t manage their demo accounts (I don’t know who looks after them). Nor could they even tell me what the trades limit is on their demo accounts. I had to find the number of trades allowed using a query supplied by Expert4x.

It would not be unreasonable to assume that a demo account mirrors a live account. You would think that was its purpose. Up to now I was only aware that the slippage may differ because demo trades don’t queue to get through the broker accounting system. From the above you will see that IG clearly don’t understand MT4 EA traders and thus are not organising their systems appropriately.

Noexpert

Good luck getting your money back if you live in US and deposit with debit card. Long story but they wont believe I am a real person. Wow this place is a poo hole!!!!