IG Review

1.773 • 174 REVIEWS
Updated: Oct 30, 2023
IG is a forex broker. IG offers the WebTrader and MT4 trading currency platforms. IG.com offer over 100 forex currency pairs, cfds, commodities, stocks, index, gold, silver, oil, bitcoin and other cryptocurrencies for your personal investment and trading options.

Was at IGMarkets.com.  Other websites of this company include IGForex.com, IGIndex.co.uk.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 200:1
Minimum to Open Live: $250
Established: 1974
Address: Cannon Bridge House, 25 Dowgate Hill, London, EC4R 2YA, United Kingdom
Contact: helpdesk@ig.com, (44) 207 896 0079
Regional offices:
Regulators: ASIC #AFSL 220440, FSCA #FSP 41393, DFSA #F001780, FCA #195355 / 114059, NFA #0509630
Prohibited countries: Show all >>
Trading platforms: MT4, WebTrader, MobileTrader (MobileApp), ProRealTime
Web Trading: βœ… Yes
Mobile Trading: βœ… Yes
ECN: βœ… Yes

Trading Instruments

Currencies: (105+)
Cryptocurrencies: (10+) Bitcoin, Litecoin, Ethereum
CFD: (16000+) Gold, Silver, Stocks, Stock Indexes, Bonds, Bond Indexes, Oil, Other Commodities

Trading Conditions

EAs/Robots: βœ… Yes
News Trading: βœ… Yes
Scalping: βœ… Yes

Managed Accounts & Social Trading

MAM: βœ… Yes
PAMM: βœ… Yes
Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, PayPal
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, PayPal
* Please check broker website for more information
1.773 • 174 REVIEWS

Recent User Reviews of IG

Chervonohrad, Ukraine,
Jun 22, 2021,
Registered user

my profit was stolen

Service use: Live Length of use: 0-3 Months
my account number is DW6VV. my profit(around 2000$) was stolen by company or by someone else. i want my money back!!!
Reply by andaIG submitted Jan 11, 2022:
Hi Solomiia, Thank you for the review. We are sorry to hear that you have had a negative experience at IG. However the profits on your account were cancelled due to a breach from your side of our customer agreement. This was communicated in detail by email correspondence. All the best,
Baku, Azerbaijan,
May 11, 2021,
Registered user

Terrible customer servive!

Length of use: Have not used
I decided to become IG.com client. Registered and upploaded documents. Systen shows them approved but still asks me activation. I wrote to support on 26th april. They got back on 5 may. today is 11 may and they still did not solve my problem.

This is the first broker who does not want to get new client! ))
Reply by ArvinIG submitted Jan 11, 2022:
Hi fxbaku,

We are sorry to hear that you had a negative experience opening an account with IG. At this time IG was experiencing and extraordinary amount of applications. Since then, we have increased our head count globally to be respond to our clients and potential clients demand. Feel free to contact newaccountenquiries.uk@ig.com if you are considering giving IG a second chance.

All the best - Arvin
Newcastle, United Kingdom,
May 10, 2021,
Registered user

Very inefficient customer service

Service use: Live Length of use: 0-3 Months
I have tried several times to open live account apparently since 3 weeks the team is thinking to open an account or not.
I had a live account with IG before however neither I could transfer fund through my bank account nor I could deposit with my master card or any other credit card the result was I couldn't trade, so I continued with my previous broker.
These people are certainly inefficient in their firm.
Avoid them is the simplest way to save yourself trouble and headache with their inefficiency.
Reply by ArvinIG submitted Jan 11, 2022:
Hi Farhang,

Thank you for your review. We are sorry to hear that you had a negative experience with IG. At the time of your application, IG was experiencing a extraordinary amount of applications, therefore, there was delays. In regards of payment methods we accept Visa, MasterCard, PayPal and bank transfers
Since your last interaction with IG we have recruited globally to be able to face any spikes in demand. If you need any further assistance feel free to reach out to helpdesk.k@ig.com or use our live chat feature on the website.

All the best - Arvin
Durham, United Kingdom,
Feb 24, 2021,
Registered user

Not for MT4 Expert Advisors

Service use: Live Length of use: over 1 Year

I am a long term user of IG in the UK. I have low expectations of brokers, so don’t find IG too bad. I have not had problems with deposits and withdrawals. However, you are limited in the UK to the low margin regime.

I am an MT4 trader using Expert Advisors and I have grave misgivings that IG understand how to relate to my type of user. I found a couple of worrying discrepancies recently which made me decide to change broker.

Firstly, their variable spreads can be quite alarming and can definitely cause positions with close stops to close.

Secondly, the have different stop limits between their demo and live accounts. It sounds a bit technical but if you have spend a lot of time trying to achieve a sustainable EA using their demo accounts and constraints are different on live accounts, you can immediately start losing real money!

Thirdly IG impose limits on the number of trades on both live and demo accounts (both different again). That limit is not connected to the value being traded. With some EA strategies, you might have large number of charts each with an EA and they could be separately trading numbers of small trades. Possible hundreds of micro trades. A reasonable strategy to spread risk. But IG (and to be fair most other brokers) don’t inform you that the limit exists. You start to see trades being rejected with no obvious reason. Again this means that the EA does not perform in the way it did on the demo account.

Most worryingly, IG have confirmed that they don’t manage their demo accounts (I don’t know who looks after them). Nor could they even tell me what the trades limit is on their demo accounts. I had to find the number of trades allowed using a query supplied by Expert4x.

It would not be unreasonable to assume that a demo account mirrors a live account. You would think that was its purpose. Up to now I was only aware that the slippage may differ because demo trades don’t queue to get through the broker accounting system. From the above you will see that IG clearly don’t understand MT4 EA traders and thus are not organising their systems appropriately.

michigan, USA,
Feb 10, 2021,
Registered user

Good luck getting your money back

Service use: Live
Good luck getting your money back if you live in US and deposit with debit card. Long story but they wont believe I am a real person. Wow this place is a poo hole!!!!
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Frequently Asked Questions

Is IG Broker good?

IG is regulated by the US NFA, Australia's ASIC, The UK FCA, and more.

The best way to answer if IG is a good broker is to read the unbiased traders reviews on ForexPeaceArmy: https://www.forexpeacearmy.com/forex-reviews/109/ig-forex-brokers

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we recommend that you check recent IG community discussions: https://www.forexpeacearmy.com/community/tags/igcom/

Is IG broker regulated?

IG is registered with multiple regulators around the world, including the NFA in the US, the FSCA in South Africa, the FCA in the UK, ASIC in Australia, and the DBFSA in the United Arab Emirates.

What is IG forex?

IG.com is a forex trading broker, allowing clients to trade and invest in global currency markets 24 hours per day, 5 days per week.

Is IG Forex legit?

IG is regulated in multiple jurisdictions worldwide. It is still a good idea to check the unbiased trader reviews for IG.com at Forex Peace Army: https://www.forexpeacearmy.com/forex-reviews/109/ig-forex-brokers

Service provided by a broker can get better or worse over time, and checking the FPA reviews is a fast way to see how a broker is performing now.

What is the minimum deposit for IG trading?

The minimum deposit for IG is $250 for debit cards. To deposit:
  • go to IG.com and login to MyIG
  • select Live Account tab
  • select Deposit Funds

How long do IG withdrawals take?

  • Bank withdrawals from IG should take about 24 hours or less. International bank wires take longer.
  • IG Withdrawals to credit card should be credited within 2-5 business days.
  • PayPal withdrawals usually only take a few minutes, but can sometimes take up to 24 hours.

How much leverage does IG offer?

IG offers leverage as high as 200:1 for forex pairs.

Please be aware that the leverage may be less depending both on the currency pair and on which of IG's regulators your account is under.

Is IG Academy free?

IG broker offers trading education called IG Academy. Forex trading courses and webinars in IG Academy are free.

What is IG Investment?

IG UK offers the IG Investment type of account.

This account allows dealing in stock shares; choices range from fully self managed to IG managed Smart portfolios.

What is IG spread?

IG broker offers spreads as narrow as 0.8 pips. Spreads will vary based on the currency pair, account type, and market conditions.