Trade-Copier.com Review

3.085 • 9 REVIEWS
Out of business Formerly Duplikium.com
Updated: Dec 5, 2023
Website is down. Company seems to be out of business.
Trade-Copier.com
Out of business
3.085 • 9 REVIEWS

Recent User Reviews of Trade-Copier.com

Z
ZIGNALTRADER
Sydney, Australia,
Sep 6, 2023,
Registered user

UNETHICAL !!!

Service use: Demo Length of use: 0-3 Months
I use cTrader to copy Strategies available via the cTrader platform. I also wanted to copy these trades to an MT4 platform using Duplikium.
Duplikium staff assured me this was possible, and on that basis I proceeded to purchase the Flexible Pack, as it was critical that I have the SL & PT orders copied as well.
Once I thought I was setup, I started wondering why no trades were being copied.
After much online chatting with various Duplikium chat staff it was finally ascertained that it is not possible to copy copied trades from cTrader.
I felt I'd been mislead and requested my account be cancelled with a full refund.
Duplikium bluntly refused.
I also requested a copy of the chat history. They also refused this, despite having a copy of the history.
Regardless of whatever their policy is, I consider this to be highly unethical conduct, given the circumstances.
It seems Duplikium are trying to cover up their errors, are not being transparent, and thus being highly UNETHICAL in their practices.
Avoid them like the plague !!
T
Thomas Trommler
Kaiserslautern, Germany,
Dec 26, 2022,
Registered user

Extrem Powerfull superfast Tool

Service use: Live Length of use: 0-3 Months
cTrader to cTrader ! This is it ! I can Trade with one Account all my Accounts in the World ! Best
Hope more Broker work with cTrader in da Future !
S
Stevve
Stockholm, Sweden,
Aug 17, 2022,
Registered user

Works sometimes

Service use: Live Length of use: 0-3 Months
I have Ctrader and wanted to copy it to…
I have Ctrader and wanted to copy it to MT5, hmmmmm....
It has cost me money because the slave closed it before my master account, and sometimes it didn't take the lot size that I have selected in the settings.
And they are most likely to commend this post and say that they have X amount of traders and X amount of trades that works, thats true but I care about my orders not others, its my money!
So it works sometimes and sometimes not, if your ok with that just go with it.
V
VorsichtFalle
Zurich, Switzerland,
Nov 2, 2021,
Registered user

Fire & Forget

Service use: Live Length of use: 6-12 Months
I've chosen Duplikium because of not having to worry about running a trade copier on my own, including operational responsibility. It's not cheap on one hand but I don't want to wake up with a bad surprise in the morning. My expert advisors are running 24/5 so I'm in need of a solution which lets me sleep well.

I'm using Duplikium for nearly one year and just had one issue which took nearly 24 hours to fix. The issue was related to my IC Markets cTrader-accounts not being able to be connected within Equinix Datacenter. Until the issue was solved i was not able to use the paid option "Equinix Datacenter" and had to use the standard US location (with a higher latency of course) for all of my accounts.

I don't know if it was Duplikpium's, IC Markets' or Spotware's fault as I don't know and care really. Basically my cTrader-accounts were disconnected for like 5-10 minutes and the online support solved my issue very fast. The temporary solution implied higher latency which might affect some, luckily this issue had no impact on my copy trading but could have had for others.

Overall i can still recommend Duplikium based on my own experience. I'm just giving 4 out of 5 stars because when it comes to customer experience/satisfaction i wasn't able to use a paid option for nearly 24 hours. At that point i'd expect an offer to credit the days where I wasn't able to use a service I've paid for.
1 trader has found this review helpful
K
Kenneth
Kenya, Kenya,
Aug 21, 2020,
Guest

DOUBLE COPYING

Service use: Live Length of use: 0-3 Months
Have been using their services for over 2 months now. Sometime last week, for every single order on the master account, the copier opens 2 trades for every slave account. Upon closing the said trade on master, only 1 of the orders in the slave closes. Which then forced me to tun off the copier as this was quite high risk. They promised to fix the issue over the weekend. Wonder why it wouldnt get worked sooner. Its now the second running week, issue has never been fixed, continues to deplete copier charges. Hope its fixed this weekend. Not the best service!
K
Reply by Duplikium submitted Nov 4, 2020:
Hello Kenneth,

Thanks for your message.

We understand your concern, please note that this issue was related to the Master account sending two order execution events for the same trade causing that the trade copier thought that two orders were executed. As it was an issue that we cannot reproduce ourselves it was tricky to fix it and test.

But rest assured that in the meantime this issue has been fully resolved.

Thanks for your confidence in our service Kenneth as you are still an active customer.
D
Derfras
Alicante, Spain,
Jan 23, 2020,
Registered user

Trully amazing company and fantastic service!!

Service use: Live Length of use: 0-3 Months
The software of this company is Really very very good and i can say that duplikium does everything to make their clients satisfied in all ways possible . The client service and response is the best i have encountered on any type of website .this website gets a ten out of ten for everything from the way the site works to the client service. And i as a client Really appreciate that!!!
I am staying with duplikium and for anyone in need of tradecopie duplikium is the number 1 .

Dec 31, 2019 - 5 Stars I am very very pleased with the service and it works very well
I had an issue of being charged for sms alerts that i did not activate and it was resolved rapidly Professionaly and honestly
Duplikium is a company that i give a 5 star rate because they have a great client service and a good working platform . My tip is use the platforms options dont be afraid to pay fees for stoplosses/takeprofits,activate email or sms alerts ,configure your account in a way that feels safe and good for you its all possible
GREAT JOB DUPLIKIUM!!!!
1 trader has found this review helpful
P
Pavel
Prague, Czech Republic,
Jan 27, 2019,
Guest

Stay away

I was initially happy to find a solution to copy trades between my accounts, until I’ve had one aweful experience with them. Their software has closed two profitable positions without my intention or instruction. When i contacted them, the response was that the positions were not closed by them and that I am a liar. I was then completely disconnected and couldn’t even appeal. Wouldn’t definitely expect this from a Swiss-based company. Never more.
J
John Doe
, USA,
Oct 21, 2015,
Guest

I was originally looking for a personal trade copier and they didn't seem to work correctly with my broker and the varying account types. This trade copier worked out perfectly and I'm so happy to have found it. I'm also extremely glad they offer a free account and I applaud them on what they are doing. As I gain more clients for my trading services, I will definitely be switching to their paid services.

These were the benefits I found vs using a standard EA trade copier:
Free for 1 master and 1 slave account
You input password of each (may use investor password for master) and it tracks and trades online
You don't need to run another MT4 terminal
Since the website tracks orders online, you can input orders on a mobile device and still have them copied

I will add that I haven't been with them a long time, but so far so great!!
M
moe
Los Angeles, USA,
Mar 4, 2015,
Guest

So far they are awesome.. at beginning i was unable to copy trades but it worked flawlessly afterwards. They will be the best after they integrate mt5 as a master
D
Duplikium
, Switzerland,
Jul 1, 2014,
Guest

- For Traders, Signal Providers, Asset Managers, Social Trading communities
- We offer a Trade Copier (also known as a PAMM) to replicate, duplicate or copy Forex and CFD transactions.
- MT4, MT5, FXCM and more to come.
- No more hosting of accounts is required on your PC/server.
- It works in our cloud.
- Our technology is especially useful if you need to replicate, duplicate or copy strategies (EA) that run in a main account (called Master) on several other accounts (called Slave).
- With our solution, you are totally free to use your existing accounts what ever your broker. We do not ask you to open new accounts with brokers of our choice.

Feel free to visit our website (duplikium.com) to find all the features of our Cloud Trade Copier.
D
Reply by Duplikium submitted Jul 3, 2017:
Dear Traders,

We have a new domain name: www.trade-copier.com

Except this change everything remains the same.

See you soon!