Interactive Brokers Review

So in my opinion without any shadow of a doubt Interactive are the most reliable broker in the world for a retail trader. I would give it a 5 star review, but TWS software is so bad that I can't do that. Even entering a trade is a pain in the ***. You are more or less stuck to either purely investing or if you try to trade things like FX you need to use 3rd party software.

The only thing they need is a platform like Saxo's new web trader and we would have an ideal broker. To be fair, the software is so bad that I even moved back to Saxo after leaving them for IB despite the insane pricing of Saxo.

I am shocked about these bad reviews? For me personally that has nothing to do with reality sorry. I have known IB for many years, the trading possibilities, the speed and reliability of the order execution and thus also the low slippage, what I believe to be the absolutely lowest fee structure on the market and the security of customer funds, both due to the deposit insurance offered and the financial potency of IB makes IB appear unrivaled on the market. In every broker comparison, IB should be clearly in first place from my point of view. Oh yes, and its founder Thomas Peterffy is also still very entertaining and personable on CNBC and he shows the CNBC moderators who is the boss in the ring ...; - )

they have an absurd system. They have a system called two-factor authentication and you can never log in to the system even from websites that are not working. They want your personal information and I can still not login to the system. I am calling customer service, I cannot reach for half an hour I cannot contact customer service via e-mail. I have open positions and cannot intervene. If my shares cause me serious harm. What's the name of this is not a fraud. Scam.

Mar 26, 2021 - 1 Star You have a very silly site and platform. You have a silly system called two factor authentication and it doesn't work on android systems. I want to cancel it does not cancel. customer service is zero. I cannot reach as a customer. You are giving the phone number, cannot be reached. Cannot be reached by email. All I want you to do is to log back into the system, but I can never log in. I have open positions, I cannot intervene. You try to portray yourself as a top-notch institution aimed at professional users, but you are a confused institution and you have nothing but an absurd system that confuses customers

Never experience such terrible experience for this broker, literally no customer service, every time wait for 2 hours and nobody pick up the phone, and there is no live chat at all, the app sucks the most. And most importantly, do not deposit any money or security into this broker, they are robbery and use every reason to reject your transfer and dont give you any explaination. The worst worst worst broker ever!!!!!!

I moved to IBKR from Robinhood because RH lacked a standard feature to view daily realized gains.

Upon moving to IBKR, I immediately was stuck by how unfriendly the UI is. My watchlist view customizations wouldn't save, watchlist wouldn't sync across multiple platforms (desktop, to mobile) without taking extra steps to 'download' them. IBKR nickel and dimes you for data streaming, viewing real-time quotes, a basic free necessity on other platforms. At least 50% of the time, my portfolio data doesn't load and I have to refresh multiple times. Another annoying thing is you can only be logged into your account from one location.

Beware - if you use IBKR the account transfer from your old brokerage firm will be on hold for 30days. Something they didn't tell me after 3 rejected outbound account transfers. It takes 1,5 hours to get a hold of someone and even the reps are uninformed of their own polices. Avoid IBKR, you've been warned...