DuxForex.com Review

3.915 • 30 REVIEWS
Updated: Feb 12, 2024
Visit site
3.915 • 30 REVIEWS

Recent User Reviews of DuxForex.com

B
BK
United States, USA,
May 16, 2022,
Guest

TERRIBLE

Length of use: 6-12 Months
When I first signed up, there were two signals from the previous month shown in the dashboard which were no longer valid since it WAS A MONTH BEFORE. When I finally got notification of a new signal which was a few weeks after I signed up, I couldn't log into my account. I used the password reset link to create a new password but when I clicked on the link, it just brought back the log in screen. I figured it was just a bug and decided to try again the following day. Nope, still no luck. I decided to cancel my subscription at this point however, when I reached out to DuxForex, they told me to cancel it from my PayPal account (First attempt was Nov 6 2021). The problem is, I bought these signals from a guest account meaning I do not have access to the PayPal portal. After explaining this situation to DuxForex, no response. I emailed again, no response.(Nov 7 2021) I give them the benefit of the doubt and think that they cancelled my subscription. I went through my credit card transaction for my quarterly review and realized I WAS STILL BEING CHARGED. (May 2, 2022) I emailed DuxForex AGAIN and forwarded my previous messages hoping that this would show them I tried to resolve this in 2021. It has been 2 weeks without a response. I tried resetting my password to log into their dashboard to find a way to cancel and you guessed it. The password reset link still doesn't work. I will take ownership that it took me 7 months to realize I was still being charged but at the same time, who notices a $5 charge unless they go through their transaction history?? I hope that DuxForex can do two things: One, fix their dang password reset link to actually work, and two, respond to their emails. I get it's only $5/mo but at this point I can't help but wonder how many others have been charged for several months before noticing this BS happening to them.
B
Reply by Dux Forex submitted May 28, 2022:
Dear BK,

Sorry to hear about your frustration but with all due respect, you DID NOT cancel and if you did you would not have been rebilled. When you signed up for our service you agreed to re-occurring payments and these are handled by PayPal. You said you "had no access to the PayPal portal" so if thats the case, you could have easily contacted your credit card company and had them cancel the subscription and this would not have happened. So why didn't you do this?

Your claim of "no longer valid" signals is INCORRECT: ALL signals that you see are VALID. If you see them in the dashboard, they are valid. We have long term signals and short term signals so naturally the long term signals show up for much longer. They are STILL valid.

You can reset your password or you could have contacted us and we could have changed it for you but you never asked.

We have done nothing wrong on our part and gave you a solid service. We'd be happy to add additional bonus time free of charge as a show of good faith to satisfy you. Please contact our team.


Regards
Dux Forex Support

N
Nelita
Jeffereys Bay, South Africa,
Dec 9, 2021,
Registered user

Impossible to cancel

Service use: Live Length of use: 6-12 Months
Try cancellng your account - have fun if you have time to waste - their website reverts back to the log in again and again - their live chat is no existent

Jan 14, 2021 - 1 Star I purchased the signal service two days ago and have received nothing - I have sent emails to support and have not received an answer

Reply by Dux Forex submitted Feb 3, 2021 Dear Nelita,

You have NOT been scammed. We were undergoing upgrades and we sent an email to all members that there will be delays during this time. You should have received this email and it was also posted on our site as well. We have credited your account with the delayed login time and additionally, we have added bonus time to your membership as a show of good faith and our appreciation for your patience.

Please feel free to contact us about this and we'll help you out.

Regards
Dux Forex Team
C
Collin G Simpson
Toronto, Canada,
Sep 13, 2021,
Guest

Best signals! The KINGS of GBP/JPY!!

Service use: Live Length of use: over 1 Year
Me being a forex trader since 2007 will give an honest review of this signals service. First of all, they are THE only provider that knows what they're doing. They don't blindly trade. Each time l contacted them about the signal, they give a well detailed explanation about it.The most difficult pair to trade is the GBP/JPY and these guys have mastered it. Of course they give signals for other pairs as well with great results. For 5 dollars a month, there's zero reason to use any other service especially with the high quality performance they give us. We need more services like dux forex who actually care about their subscribers rather than their own wallets!
A
Anonymous
Perth, Australia,
Dec 4, 2020,
Guest

98% accurate?

Service use: Live Length of use: 0-3 Months
2 out of the two trade's hit the first take profit of about 10 pips and then hit the stop loss for the other two take-profit target's.

Not many signals for the week.

I requested a refund.

They scam $5 from a million people that's $5 milion in their account.
A
Reply by Dux Forex submitted Dec 14, 2020:
Dear " Anonymous" User,

Your claim is NOT TRUE. Since your review makes no sense: "2 out of the two trade's hit the first take profit of about 10 pips and then hit the stop loss for the other two take-profit targets:", you're likely a fake review trying to defame us. You said that the trades reached TP and then hit SL? That is NOT possible! If the trade reached TP then it can not reach SL since the trade would/should have been closed in a profit. You also claimed that there were not many signals for the week? We give between 2-5 signals or more DAILY. We don't scam anyone, our results speak for themselves and we don't let fake/dishonest negetive reviews hold us back. We have proven time and time again that Dux Forex is the leading forex signals provider in performance and overall service.

Best Regards
Dux Forex Team
J
Javier Manuel Valasquez
Toronto, Canada,
Jul 20, 2020,
Guest

Superb Signals!!

Service use: Live Length of use: 6-12 Months
Dux Forex deserves a 5 stars in all areas. Communication, customer support, accuracy, performance all amazing! Their service honestly is flawless and there is nothing more you can ask for in a company. The guys working there are very kind. You can ask them anything trading related and they'll do their best to help. Real pro's l tell you!
K
Karl99r
Suffolk, United Kingdom,
May 1, 2020,
Registered user

All good so far

Service use: Live
Just to be clear I am not an expert Forex trader. I'm an amateur and I do OK but still have a lot ot learn. I wanted some signals to take that were independent of my own emotions and bias so I signed up with these guys because most reviews are positive and of course how can you go wrong for £5 a month!

For some reason I had a problem with my account not activating when I signed up but having reported the problem with a ticket, it was sorted in less than an hour so my experience of the support is good.

As for the signals, as it stands I have won 100% of those I took, but I have not blindly taken them all. I appreciate that I'm lucky becasue I can sit in front of my PC for much of the time so I can monitor what is going on

If the signal doesn't make sense to me (even though I may be wrong!) I don't take it. I also don't leave pending trades on over night or weekends.

Also if I get two signals for the sme pair in opposite directions, I cancel the second. If it's two signals for the same pair in the same direction I wait for the first to trigger and close and set an alert so I can check on price action before the second triggers. If it's late in teh day or late Friday I wont take it.

I do not know how it would work out if I were to take all signals - maybe I'll try it at some point on demo, but for how I trade, and I tend to be cautious, these signals are great - I've had 35 pips from a DUX signal today already.
H
Harvey Menko
Milton, Canada,
Feb 2, 2020,
Guest

Beyond impressed by this signals service

Service use: Live Length of use: 3-6 Months
Dux forex are one of the only good guys amoungst these signals providers and im saying this from experience. All the other forex signals services l have used in the past had no idea what they were doing but Dux forex had me purplexed and l was stunned when l saw how accurate their signals are. For the performance and customer service they deliver they are super underrated. They added 3 months of free bonus access on my membership without even me asking since l told them l had undergone a surgery and couldnt trade for a few weeks. I wish more forex services would take a lesson or two from Dux. I am proud to say i'm a loyal subsciber of theirs and will remain for good.
K
Kurt Avery
Hamilton, Canada,
Jun 20, 2019,
Guest

Still profitable after 4 years!!

Service use: Live Length of use: over 1 Year
As a member of dux forex for 4 years l would like to shed my honest opinion using this company. First of all their signals are TRULY profitable and as surprising as it may sound, their claims are not exaggerated which is not heard of amoung forex companies. They are a very honest, skilled group. Each time l email them l get a response promptly. They accept numerous payment methods and are just so trustworthy overall. The best performing signals by far with the cheapest 5 dollar a month price.
D
Dezo
USA,
May 5, 2019,
Registered user

flip a coin

Its not a deadly serious forex signal service. Im subscriber , they give some lame GJ or GU trades or bracket trades sometimes or something probably random but its not serious. My page shows the last recommendation was 1 week ago. If you open a chart and price is over 20 MA on 5M you buy or flip a coin probably you'll be better off . Dux is more like a prank...
D
Reply by Dux Forex submitted May 19, 2019:
Dear Sir,

We at Dux Forex are a very serious signals service and our results speak for itself. We gave you an almost 98% accuracy of signals or more! Your comment makes no sense! How can a signal be "lame" especially if it's profitable? There were plenty of signals that we gave but clearly, you are too slow to check them or are not checking them at all. This is not our fault. It is saddening to see that even when we gave you highly accurate signals that we have to deal with these types of feedbacks.

Our long term signals take longer to reach entry but there are plenty of short term signals that we gave. The one you are referring to was long term and it is totally normal what you saw. All our other signals were 99% ACCURATE. The fact that you are saying that our signals are not matching a Moving Average indicator on a 5 Minute chart shows that you are a newbie and very inexperienced let alone clueless! Perhaps if you actually use our signals correctly, you too will also make money with all of us. We are the best forex signals provider and we continue to PROVE it.

You are welcome to contact us for support and we will be happy to guide you.

Best Regards
Dux Forex Team
M
Muthima
Nairobi, Kenya,
Mar 23, 2019,
Registered user

Thankyou

Thankyou Cedric for good work you are doing this is the best signal and accurate signal ever, i love the great work you are doing and you team because now I can make profit in forex continue with the good work thankyou.