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BlackBullMarkets.com Review Visit site

Updated: May 22, 2020
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4.452 · 72 REVIEWS
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About BlackBullMarkets.com

BlackBullMarkets is a forex broker. Black Bull Markets offers the MT4 and MT5 forex trading top platform. BlackBullMarkets.com offers over 25 forex currency pairs, oil, gold and silver for your personal investment and trading options.

BlackBullMarkets.com
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Broker Details

Minimum Trade Size:0.01
Maximum Leverage:500:1
Minimum to Open Live:$200
Established:2014
Address:Level 22 120 Albert Street Auckland 1010, New Zealand
Contact:support@blackbullmarkets.com, (+64) 9 558 5142
Regional offices:
Regulators: FSPR #FSP403326
Prohibited countries:
Trading platforms:MT4, MT5, WebTrader
Web Trading: Yes
Mobile Trading: Yes
ECN: Yes
Currencies:(30+)
Cryptocurrencies:
CFD:(5+) Gold, Silver, Stock Indexes, Oil
EAs/Robots: Yes
News Spike Trading: Yes
Scalping: Yes
MAM: Yes
ZuluTrade: Yes
Deposit Methods:Bank Wire, VISA, MasterCard, FasaPay, Neteller, Skrill, UnionPay
Withdrawal Methods:Bank Wire, VISA, MasterCard, FasaPay, Neteller, Skrill, UnionPay

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BlackBullMarkets.com profile provided by Client Services Team, Apr 25, 2018

We were founded with the goal of becoming the leading online Financial Technology and Foreign Exchange broker. BlackBull Markets is a true ECN, No Dealing Desk brokerage specializing in Forex, CFDs, Commodities, Fibre Optic Communications and Fintech solutions for a global clientele.

Institutional grade products available to our Retail Clients:
An unrivaled depth of market (up to 100 lot trades per click at 1:500 leverage)
Proprietary trade-order aggregation system decreasing spreads while increasing execution speeds and available markets
Customised account support with personal account manager with 24/6 live support
FREE Virtual Private Servers (VPS) service with Prime spreads.

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4.452 · 72 REVIEWS
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Consumer Reviews

mike80,
m2m4l5, Canada,
May 12, 2020,
Registered user

for sure they are market maker

Service use: Live

Length of use: 3-6 Months

1. you have to beg them to withdraw money ,
2. TP hits before it reaches to your target and your stop loss will pass and never hit.
3. very hard to contact them.
these 5 stars here are absolutely scams
 
Reply by Client Services Team submitted May 14, 2020:
Hi Mike80,

Thank you for your feedback. We are pretty shocked to read this comment, as you have made some accusations without any premise, nor followed up on any dispute with us. However, we are still keen to reach out and try to resolve your issue.

1. We process all withdrawals within 24 hours
2. This could very well be addressed by a phone call discussing how spreads and liquidity works; and
3. Our Live chat is open 24 hours, 6 days per week and we aim to respond to all queries into our support inbox within 1 working day.

Again, would be extremely keen to help you resolve your issue and should you wish to contact us, please email support@blackbullmarkets.com

Kind regards,
Support Team
BlackBull Markets
Honest Trader,
Toronto, Canada,
May 5, 2020,
Registered user

Market Manipulation.

Service use: Live

Length of use: 3-6 Months

You will notice how they do marker manipulation on this Broker. Client Support is not the worst, very slow communication, the person assisting you takes very long to reply while you on the other hand reply within a minute. If you experience any error such as ‘Order is locked’ they just do not want you to enter the trades the institutions are in. They prevent you on making profits. This will happen to you multiple times with this broker. When it gets fixed your trade has already gone to take profit. This is an honest review. I know that BlackBulls Markets Support will reply, but please do not trust them as they will go against any negative comments to make their broker look perfect and nice.
  1 trader has found this review helpful
Reply by Client Services Team submitted May 12, 2020:
Hi Honest Trader,

We really appreciate you taking the time to leave us feedback. As you rightly stated, we will respond to all negative feedbacks and this is done with a view of resolving them.

Firstly, you mentioned that you may have experienced an error when placing a trade, with an "Order is Locked" message. If that is the case, please do email tradesupport@blackbullmarkets.com and we can investigate this for you immediately.

With regards to "Preventing you on making profits" - this is incorrect, as we simply facilitate the technology and liquidity for you to trade. We do not have a dealing desk, nor do we have a conflict with clients trades and this is represented in our execution model. Again, if you have any specific trade where you have felt the trades may not have executed the way you would have expected, please let us know and we can investigate for you.

We pride ourselves on being transparent with clients and this is done mainly to educate clients on liquidity. Again, a rare feat in the broker industry.

Extremely sorry that you had a bad experience with us, but we are here to help in any way possible to make things right.

Kind regards,
Support Team
BlackBull Markets.
Dani88,
Colombia, Colombia,
Apr 14, 2020,
Registered user

Excelent Borker

Service use: Live

Length of use: 3-6 Months

Excelent broker, customer service, low spreads, any problems. Excelent webpage, I request the withdrawals and I ass soon as possible I have it in my bank account.
 
ndimitrov73,
Montreal, Canada,
Jan 26, 2020,
Registered user

Withdrawal and deposit fee are very high.

Like before withdrawal and deposit fee is very very hight. For wire transfer minimum amount is 100$ fee 20$. This is 20%. For beginners how start with small amount this is big deal. I will look for broker with no deposit and withdrawal fee. Sorry.
  2 traders have found this review helpful
Reply by Client Services Team submitted Jan 29, 2020:
Hi Dimitrov, thank you for your feedback.

Most banks do not charge 20% of the deposit value as a deposit fee by Bank wire. We, in fact, do not charge any fees on deposits by Bank Wires. However, as a gesture of good faith, we can cover the $20 your Bank is charging you on your Bank deposit into your Account and this would be added to your Account. If you are interested in exploring this option, please email support@blackbullmarkets.com

Hope this helps.
Ramy,
here, Canada,
Dec 11, 2019,
Registered user

So far...

Length of use: 6-12 Months

Was with a different broker for a long time, then they stopped accepting Canadians.

So far these guys have been top notch with tight spreads and good execution. I would "at the moment" compare them to my old broker. Keep it up. Thumbs up. Regulation is another thing.. :)
  1 trader has found this review helpful
Reply by Client Services Team submitted Jan 21, 2020:
Thank you Ramy, we hope to serve you for years to come.
Sbudaxpres,
Mpumalanga, South Africa,
Dec 2, 2019,
Registered user

Excellect Service

Service use: Live

Length of use: 0-3 Months

I give BlackBull Markets 5 star because of their HONESTY. I deposited funds into my account but the money did not reflect yet it was debited from my bank account. I contacted them and the issue was sorted within minutes. Am looking forward to a wonderful working relationship. Let me trade and test their service. I will add another review again after my 1st withdrawal... My account No. is 2100058837
  1 trader has found this review helpful
yggdrasil,
Paris, France,
Dec 2, 2019,
Registered user

They seem too busy to open new account

Service use: Other

Length of use: 0-3 Months

I opened an account 14 days ago, my documents were uploaded for identity verification.
Nothing happens, no mail, no message, and on my "inactive" account profile, documents are still in "pending approval".

Two weeks and documents are not processed, i can't imagine the time it will take to withdraw... I run away.

Seems they are too busy to accept new customers.

PS to BBM representative : I wrote you to delete my account, don't lose your time by completing my registration, i won't trade with a broker that fails on the first step that a customer got with a service provider.
  2 traders have found this review helpful
Reply by Client Services Team submitted Jan 21, 2020:
Hi Ygg Drasil, thank you for your feedback. We are extremely sorry for any delay you faced when opening your Account with BlackBull Markets.

We aim to process all applications within 24 hours, however, we have recently experienced delays with an influx of thousands of new applications on an almost weekly basis. To combat this, we have now automated some of our on-boarding processes and have also added new staff members to our team.

I hope this helps and again, we apologise for any inconvenience caused. Should you wish to come back to us, we would be happy to have you and offer you some freebies as a gesture.

Kind regards,
Customer Service Team at BlackBull Markets.
ZHI HONG ZENG,
China, China,
Sep 11, 2019,
Registered user

Stable&Good services.

Service use: Live

Length of use: over 1 Year

I tried out many other forex brokers. Finally decided on BBMarkets. Stable and Good Services!
 
Mikhael,
Tbilisi, Georgia,
Aug 23, 2019,
Guest

Very Excellent

Service use: Live

Length of use: over 1 Year

Very very good broker. Very good trading conditions. Very good service. My experience above one year.
  2 traders have found this review helpful
ahmar2,
Lahore, Pakistan,
Aug 16, 2019,
Registered user

Fantastic Broker

Service use: Live

Length of use: 3-6 Months

I traded with BBMarkets for 4 months. Its a shame they decided to stop Pakistani citizens from opening accounts with them and closed my account.

However I was very pleased with their service during the time I stayed with them. They offer one of the best customer support in the business.
  2 traders have found this review helpful
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Frequently Asked Questions

Is BlackBullMarkets a good broker?

Unbiased traders reviews on ForexPeaceArmy is the best way to answer if Black Bull Markets is a good broker. https://www.forexpeacearmy.com/forex-reviews/11640/blackbullmarkets-forex-brokers

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent Black Bull Markets community discussions: https://www.forexpeacearmy.com/community/tags/blackbullmarketscom.

Is BlackBullMarkets legit?

BlackBullMarkets is a New Zealand company. It is the trading name of BlackBullGroupLimited.

BlackBullGroupLimited is registered with the Financial Services Provider Register (company number:5463921).

It is well recommended to verify the regulatory information and read the traders' reviews on ForexPeaceArmy from time to time as regulatory information can change and services can get better or worse. https://www.forexpeacearmy.com/forex-reviews/11640/blackbullmarkets-forex-brokers.

What is the maximum leverage for BlackBullMarkets?

BlackBullMarkets offers a maximum leverage of 500:1 for all types of forex accounts.

What account types does BlackBullMarkets offers?

BlackBullMarkets offers three types of forex accounts which are:

  • Standard account
  • Prime account
  • Institutional account
All the three types are equipped with leverage up to 500:1.

Does BlackBullMarkets offer Islamic (swap-free) accounts?

Islamic, in another word swap-free, accounts are offered in BlackBullMarkets's Standard, Prime and Institutional Accounts, retaining all the features of the regular account types.