1 •
1 REVIEWS
Recent User Reviews of Investing.com
T
Tony Stark
FL, USA,
Aug 5, 2020,
Registered user
Negligent
Service use: Live
Length of use: over 1 Year
Short Version:
Their “Volatility Calculator” ironically stop working when volatility was hit hard in trading market during this COVID-19 pandemic, I emailed them on June 30th and its now August 5th and nothing as been worked on nor a reply back to my emails.
Long Version:
I first went and emailed their support on June 30th because ironically when my trading algorithm became successful after implementing its sweet spot input into my algorithm two weeks prior with the "Forex Volatility Calculator" on input 54 which I was using and it before it stop working. In which, I was using it since 2018 and it always work on input 54.
Investing.com made it stopped working from calculating any input of 29 or greater. After I waited patiently as seen from the email time dates. They say that its due to covid-19 delays that they are taking weeks to respond to an email but keep it mind that they are an online company and everyone is working from home now. In addition specifically the trading industry has seen a up surge of liquidity due to new traders coming in, so in readily they should have more capital opportunity, and that is not counting all the government assistance programs for businesses during this pandemic. Furthermore I know about programming and it is not hard to fix this issue if there was an honest issue to begin with.
Screen recording of the problem: https://drive.google.com/file/d/1MlHZvG4fEbIGA6bttrCdyXxiruP4Ao0z/view?usp=sharing
Their “Volatility Calculator” ironically stop working when volatility was hit hard in trading market during this COVID-19 pandemic, I emailed them on June 30th and its now August 5th and nothing as been worked on nor a reply back to my emails.
Long Version:
I first went and emailed their support on June 30th because ironically when my trading algorithm became successful after implementing its sweet spot input into my algorithm two weeks prior with the "Forex Volatility Calculator" on input 54 which I was using and it before it stop working. In which, I was using it since 2018 and it always work on input 54.
Investing.com made it stopped working from calculating any input of 29 or greater. After I waited patiently as seen from the email time dates. They say that its due to covid-19 delays that they are taking weeks to respond to an email but keep it mind that they are an online company and everyone is working from home now. In addition specifically the trading industry has seen a up surge of liquidity due to new traders coming in, so in readily they should have more capital opportunity, and that is not counting all the government assistance programs for businesses during this pandemic. Furthermore I know about programming and it is not hard to fix this issue if there was an honest issue to begin with.
Screen recording of the problem: https://drive.google.com/file/d/1MlHZvG4fEbIGA6bttrCdyXxiruP4Ao0z/view?usp=sharing