SuperForex Review

1.499 • 106 REVIEWS
SuperFin Corp
Updated: Mar 10, 2024
SuperForex.com
SuperForex is a forex broker. Super Forex offers the MetaTrader 4 forex trading top platform. SuperForex.com offers over 100 currency pairs, cfds, indices, energy, gold and silver for your personal investment and trading options.
April-December 2019:  Large numbers of fake and highly suspicious positive reviews submitted for SuperForex.
November 2018:  There is an FPA Traders Court guilty vote against this company.  The FPA recommends a high level of caution dealing with SuperForex unless this issue can be resolved.
June 2016 - May 2017:  Large numbers of suspicious and fake positive reviews submitted for SuperForex.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 1000:1
Minimum to Open Live: $1
Established: 2013
Address: 5 Cork Street, 2 Floor, Belize City, Belize
Contact: support@superforex.com, +65-3-1590282
Regional offices:
Regulators: FSC #IFSC/60/292/TS/14
Prohibited countries:
Trading platforms: MT4
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes
ECN: ✅ Yes

Trading Instruments

Currencies: (120+)
Cryptocurrencies: (5+) Bitcoin, Litecoin, Ethereum
CFD: (190+) Gold, Silver, Other Precious Metals, Stocks, Oil, Other Commodities

Trading Conditions

EAs/Robots: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

PAMM: ✅ Yes
Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Bitcoin, ePayments, FasaPay, FlutterWave, iPay, Litecoin, Local Bank Transfers, Neteller, Ngan Luong, OnlineNaira, PayCo, Payeer, PerfectMoney, Qiwi, Skrill, SticPay, Triv, UnionPay
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Bitcoin, ePayments, FasaPay, FlutterWave, iPay, Litecoin, Local Bank Transfers, Neteller, Ngan Luong, OnlineNaira, PayCo, Payeer, PerfectMoney, Qiwi, Skrill, SticPay, Triv, UnionPay
* Please check broker website for more information
1.499 • 106 REVIEWS

SuperForex Most Helpful Customer Reviews

A
AleksForex
Johannesburg, South Africa (Really inside the offices of SuperForex in Ukraine),
Feb 26, 2021,
Registered user

Broker with an excellent reputation (until I helped ruin it)

Service use: Live Length of use: over 1 Year
I don't know what people write about below, but this broker helped me as a partner and a trader to earn a lot of money.
I am completely satisfied with our cooperation and can recommend this broker as one of the best among all brokers
Forex Peace Army
Review moderation team note
5 Star Rating removed.

This review did not come from South Africa.  It came from Ukraine.  The reviewer has an email address ending in @superforex.com.

Per FPA policy, the rating on this review has been set to Zero stars.
T
tuyen nguyen thanh
ha noi, Viet Nam,
Sep 30, 2022,
Registered user

SuperForex reopened trades that I closed a long time ago

Length of use: 0-3 Months
I have opened 3 trading accounts at SuperForex. My trading account numbers are: 1164688, 1168893, 1207496. My first two accounts were burnt, I don't say it's a problem. Only until my 1207496 account trades and becomes profitable. My profit is about 2100 usd, then my taken floor transaction fee is about 2400 usd. High transaction fee I also agree, however, today, when I withdraw my profit of 822 usd, then my account closed all orders. And my account balance is more than 3000 usd. However, this broker took the reason of liquidity problem, and reopened trades that I closed a long time ago, And caused those orders to lose, and burned my account. Before reopening orders to burn my account, They also stole the 822 usd profit I was withdrawing. However, this broker took the reason of liquidity problem, and reopened trades that I closed a long time ago, And caused those orders to lose, and burned my account. Before reopening orders to burn my account, They also stole the 822 usd profit I was withdrawing.
This is the worst, most deceitful, scam broker I have ever seen. I am willing to provide any proof of my account as well as my words, Can someone help me to sue this scam broker, I am ready to go to court, and pursue the lawsuit till the end.

Jul 22, 2022 - 1 Star This is a scam platform. I deposited 200 usd, then traded some orders. I then withdrew my money and they canceled my withdrawal. i made the withdrawal again, they processed it 1 week ago and still no support. i messaged the whole support team and no one answered me. All are scams
A
Auditive
Malaga, Spain,
Mar 28, 2022,
Registered user

Order tampering after daily statement

Service use: Live Length of use: 0-3 Months
Like the title says..
After I received a detailed statement a bunch of orders magically appeared in the account at 1AM.. very easy to prove I mean, the statement was sent by them.
I never made a withdrawal.. was 260eu profit in the account.
Awaiting their answer but seeing all these reviews I really think I was scammed. Up to them for me to change my review
1 trader has found this review helpful
S
Sanerl
Durban, South Africa,
May 28, 2020,
Registered user

Pending withdrawal

Service use: Live Length of use: 0-3 Months
I requested a withdrawal and it takes 2-4 hours for them to approve but today is the third still no approval of my withdrawals their poor customer service keeps telling me that they is a delay but people who requested withdrawals after t theirs were approved immediately that what I was told by their local depositor and he also said it's the first time they taking so long to approve withdrawals. I wouldn't advise anyone to deposit money on them.

May 27, 2020 - 1 Star I have requested a withdrawal and the payment agent told me it's take 2-4 hours to be approved but today is the second day still my withdrawals are not approved, thier support system is very poor. I wouldn't recommend anyone to use this broker. Stay away from Superforex!!!
S
Reply by Superfx_official submitted Jun 2, 2020:
Hello! You used the Local Depositor service for withdrawal. We processed your withdrawal on the same day in around 4 hours. Please contact support@superforex.com if you have any issues with Local Depositor service.
A
Arnaud Kleinveld
Bangkok, Thailand,
Mar 28, 2020,
Registered user

Pending withdrawal

Service use: Live Length of use: 6-12 Months
If something is sensitive for review then it as the withdrawal feature. There were some technical issues with validation but I always consider that one off and customer unique anyway. Withdrawal however is something sensitive because that's why we all start trading in the first place. To make money, and then when we finally manage we expect it to be flawless, especially the first try. Well, technically it looks alright and when I went in to start using the feature it was reading 1-3 business hours when using Skrill. On the contact page I learned that business hours are from Monday till Sunday 8-17 GMT. Tried to contact them on Saturday GMT 16h. The online chat and Skype call tell me they are offline and also a phone call is being disconnected, not even a out-of-office message. This is below average and very disappointing.
A
Reply by Superfx_official submitted Mar 31, 2020:
Hello, your withdrawal was made on Saturday, which is not a business day. On Monday you have successfully got your withdrawal.

Here's the transaction number: 3103398699

Recent User Reviews of SuperForex

Z
zagarine
kampal, Uganda,
Jan 23, 2024,
Registered user

Service use: Live Length of use: 0-3 Months
Please its a special alert to everybody out there, stay away from Superforex. After depositing your money they will not let you to withdraw it. 
I was testing them with just 47$. After making profits of 43$ they said I had broken their rules and removed the profits out of my account. Then I tried to withdraw my deposit they said I have to give the proof of address, yet everything is there and my account is verified. 
K
kennis2244
Lagos, Nigeria,
Jan 17, 2024,
Registered user

Cancelation of trading profits

Service use: Live Length of use: 0-3 Months
My account number is 1601541 . I traded on the platform between January 15, 2024 through January 19, 2024. My Daily Trading Notification showing the Closed Trade P/L, using MT4. I was able to build the equity from 6000NGN to 163000NGN, but at the point of withdrawal  SuperForex cancelled the entire closed profit trades. They cited a clause about the system's performance. All my profit pull out by this broker leaving me with just NGN 5000+ I want to withdraw that balance.
K
kfarrelly
Chiang Mai, Thailand,
Nov 21, 2023,
Registered user

Avoid superforex

Service use: Live Length of use: 0-3 Months
This broker uses metatrader4. I opened a trade and set a take profit. System ignored my take proof. I was spooked, so I thought I would try a withdrawal. My withdrawal was cancelled. Spoke to live chat and was told to withdraw via crypto for which they charge 5%. I had deposited via bank, so asked why if could not be transferred back. Live chat were terrible, asking me what transfer when they had directly just referred to a transfer. Was at first told that the bank wire system didn't work, later I was told it was down. I asked if it was temporary down or permanently down and was told they had no information. Avoid!!
M
mutebi gilbert
Kampala, Uganda,
Nov 21, 2023,
Registered user

Unable to carry out any withdrawals

Service use: Live Length of use: 0-3 Months
My account is 1457015
Why do you guys move our funds to payment systems not supported by our respective countries and indirectly make us unable to carry out any withdrawals. During registration you say withdraws can only be done using the same method we used to deposit. But then you don't follow your own rules. My experience is that once you deposit a reasonable amount with these guys its over .they make sure you don't get your funds ever again its over for you. They frustrate you until you giveup .these guys put my funds to astropay a platform not available in Uganda for withdraws to make it worse it doesnt even appear as an option on there systems to enable a withdrawal from uganda. When you tell them they say contact dealer@superforex.com . Hmmm guess what they never reply to emails. I thank God that i didn't deposit a significant amount otherwise am posting this review to alert any other victims of this guys.
T
Thobani Dlalda
France, France,
Jul 11, 2023,
Registered user

Fake leverage and No withdrawal

Service use: Live Length of use: 0-3 Months
Superforex is a scam they do false advertisements.I opened an account with a 1:1000 leverage but when I started to trade the account wasn’t actually the 1:1000 leverage it was 1:500.I couldn’t believe it I never seen anything like this in my life.Anyways I withdrew after taking my first trade which I won coz I didn’t want anything to do with them and till today I haven’t got my withdrawal and the customer support doesn’t care they reply whenever they want.

Frequently Asked Questions

How do I change leverage in SuperForex?

You will need to request a leverage change with SuperForex's support. 2 ways to do this.
1, Send an email to support@superforex.com with the following information:
  • Trading account number
  • Phone password
  • The desired leverage
2, Contact the Customer Support Service via chat and provide the same data.

Does SuperForex have Nasdaq?

SuperForex offers Nasdaq 100 under indices trading.

Is SuperForex a good broker?

Unbiased traders reviews on ForexPeaceArmy is the best way to answer if SuperForex is a good broker. https://www.forexpeacearmy.com/forex-reviews/12257/www.superforex.com

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent SuperForex community discussions: https://www.forexpeacearmy.com/community/tags/superforex/

Is SuperForex regulated?

SuperForex is regulated in Belize by the International Financial Services Commission with lincense IFSC/60/292/TS/14.

Does SuperForex allow scalping and news trading?

  • The answer to Scalping is yes or no. Because they claim scalping is allowed yet under restriction that the trades must stay open minimum 3 mins before closing.
  • The answer to News Trading is No.