2.427 • 37 REVIEWS
Updated: Apr 25, 2023
Visit site


Established: 2016
2.427 • 37 REVIEWS

Traders Reviews

tel-aviv, Israel (Inside the offices of PayBackFX),
Dec 30, 2020,
Registered user

Pay as promised (I really mean they pay my salary)

Service use: Live Length of use: 3-6 Months
Use their service for three months. so far no problems, pay everything on time.
I would recommend adding more brokers to the service.
Forex Peace Army
Review moderation team note
4 Star Rating removed.

This review came from the same location used by PayBackFX's representative to the FPA.  Per FPA policy, the rating on this review has been set to Zero stars.
Apr 12, 2023,
Registered user


Service use: Live Length of use: 0-3 Months
This is my second review on this company. Although they're paying with purposely delayed, this website is definitely untrusted. PAYBACKFX will hold your funds and push the blame to broker late payment. For my experience, I'm using XM and rebate with PAYBACKFX. After 2 months with them, I found out they withheld your fund and blame broker for late payment. Hence, I try to ask my broker and there's no such things of delay payment to their IB. Then I start to more in-depth research on review websites and found out there are a lot of complaint on this website. In Forexpeacearmy, PAYBACKFX unable to delete comments, that's why they have extremely low rating. On other website, they will delete all those negative reviews about them and my reviews obviously deleted by them on another website, hence some remains with high ratings. Furthermore, they hire spam cat too as we can see on FPA here to give them high rating reviews, so it wouldn't surprise me if they hire some spam cats to post good reviews that not as strict as FPA here.

After finding out this untrusted website does so many fishy under table work, I decided to immediately change my trading account to another rebate platform. Then only I found out XM rebate actually provide fully automation rebate payout and twice a week. But in PAYBACKFX, you have to wait around 50 days to get your previous 30 days trading rebates. Whenever you ask them, they will just blame broker late payment.

Although they do pay, but PAYBACKFX is definitely an untrusted and a company full of excuses also lie. Of course, this long review I am doing is sharing my experience also to warn FPA members using this company at your own risk.

Apr 10, 2023 - 1 Star As per many reviewers mentioned, they definitely withheld your rebate at pending although broker do pay them on time. XM pay their IB weekly and there shouldn't be any excuses that they don't pay on time as mentioned 1st to 10th every month. They will blame broker for not paying them on time. I do checked with my broker and there's nothing wrong on their end.

There's many other rebate choices website out there and I guess it's time to CHANGE after 2 months.
Reply by PAYBACKFX Support submitted Apr 24, 2023:

I'm sorry to hear your negative feedback. It seems most of your negative feedback is based on a misunderstanding of how our service works.

Please note we are the largest cashback provider and haven't had any such complaints. I would like to address the point of the cashback model - what you have referred to with a different service provider is a direct cashback to your trading account, this is a model that we do not work with for several reasons. When the cashback is collected by us, our systems check for any irregularities and errors which cannot be done with a direct cashback as you suggested. This of course delays the payment however this is much appreciated by all of our clients and ensures you always get the correct amount. You also get the benefit of real-time (or near) reports of each and every cashback you receive directly in our Backoffice.

Please note that funds are paid by this broker on a weekly basis but for 2 weeks back, you can verify this with the broker. This means we need to wait at least until the 21st of each month for all the rebates of the previous month to be available. At this point we withdraw the rebates and release them to the clients, the payment is usually received between the 21st and the end of the month depending on how quickly banks handle the payment.

As to your other claims - we do not delete or spam our reviews, they are completely genuine.

I really hope that after you read this reply, you consider using our services again, and only then you could update your review accordingly.

Phnom Penh, Cambodia,
Dec 22, 2022,
Registered user

I change review star

Service use: Live Length of use: Have not used
They approved my account, and update my rebate balance, they work different time zone that why reply my chat delay.

Dec 21, 2022 - 1 Star I signed up with them, and request change IB follow they rule and my broker approved, but their site still pending status.
I tried contact them via email, but no response poor customer support.
Macedonia, North Macedonia,
Dec 21, 2022,
Registered user

Everything is perfect except the fees for EUR bank withdrawal are too high

Service use: Live Length of use: 6-12 Months
I received the withdrawal via EUR bank transfer less than 24 hours after I created the withdrawal request.
Everything is perfect with this service except the fees for EUR bank account transfers are too high. The fees are 40 USD + the exchange rate from USD to EUR is ~3% lower than the real market rate, so the fees are around 40 USD + 3%.

Apr 22, 2021 - 5 Stars I completed the entire process from account verification to withdrawal - received the money in my Skrill account in less than 15 minutes.
Account verification and withdrawal to Skrill's account were almost instant.
Thanks for the great service!

Reply by PAYBACKFX Support submitted Nov 14, 2021 Thank you for your feedback!
Elminia, Egypt,
May 1, 2022,
Registered user


Service use: Live Length of use: 6-12 Months
Real and honest. Trade and you will get paid. Hope this service will continue as it helps with expenses.
Gauteng, South Africa,
Feb 7, 2022,

Trade enough and get paid

Service use: Live Length of use: 3-6 Months
I have successfully been using paybackFx for over 4 months now... Withdrawal to skrill takes less than 2Hrs. I have withdrawn just over 1000$ rebate through them. My experience so far has been amazing... I have referred them to several of my friends.
CDMX, Mexico,
Feb 3, 2022,
Registered user

Feels like free money!!!

Service use: Live Length of use: 0-3 Months
OMG.. it really feels like free money!! This guys are for real!! I cross with the information about them complaining about other service.. suspicious at first.. but no risk to try it and TG I did. Just got today my first money back!! Hope this goes on..
Ho chi minh city, Viet Nam,
Jan 9, 2022,
Registered user

I received my money

Service use: Live Length of use: over 1 Year
I used ctrader to trade, I think the payback for ctrader is lower than mt4/mt5, but it's ok. Thanks for your service.
Makkah, Saudi Arabia,
Dec 28, 2021,
Registered user

simple, works perfectly

Service use: Live Length of use: 0-3 Months
I traded for 3 months with icmarkets and connected my account to their service and got paid accordingly. my withdrawal took less than 30 minutes. it was $58.79 and I got it on Skrill.
Dubai, United Arab Emirates,
Nov 24, 2021,
Registered user

Exactly 1 month no update.

Service use: Live Length of use: 6-12 Months
Today marks exactly 1 month of no updates from PaybackFX - all rebates earned from trading for the months of Oct and November has been paid to PaybackFX as per the broker's feedback, but now PaybackFX fails to pay these rebates to their clients. I am not sure if they actively still promoting to join their services, but I would not recommend their rebate program at this stage based - rather search for another rebate provider that will honor their rebate agreement.

Nov 17, 2021 - 1 Star My portfolio with FBS has not updated since Oct 25th - yes 3 weeks. Sent multiple emails to only get a line response after a few days to say " they working on it". According to FBS they have no issue on their side. Is this a way to delay rebate payments? I dont know but with a delay of 3 weeks and who knows when it will be updated or even IF it will be updated as the support cannot say what the issue is, it will almost be impossible to check 3 weeks + worth of data if the correct rebates have been calculated. I use to be a fan of the rebate program but i think for new accounts, It would be more reliable to use the actual broker's rebate / promo program. In this case, 100% FBS has made the rebate payments to PaybackFX but whether we will see those rebates, only time will tell.....
Reply by PAYBACKFX Support submitted Nov 30, 2021:
Dear Client,

You received a reply to all of your queries within less than 24 hours. As explained in our previous correspondences, we've found a discrepancy in FBS reports and thus the rebates were not updated. This issue was fixed and all related FBS accounts have been updated with their correct rebates.
We've also checked and explained the exact calculation of the rebates that you've earned so far and was also corrected and matches the broker's report.

Our service is fully transparent and we have no intentions of keeping the funds from our clients.
Please reconsider the rating you've given us as it does not reflect in any way on our service as the claims that you've described here are inaccurate.
Page 1 of 4