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I am a news trader. After being consistently profitable I received a letter from Infinox with accusation that I am using Arbitrage latency. I explained that my trading has nothing with arbitrage latency, particularly because my trades last sometimes even a few minutes. However they insisted that I breached Agreement. They decided to leave me my profit, but I had to close my account.
When I withdraw my money I am told that I have to withdraw entire balance (including profit) to my credit card. On my question, they explained that even if I made 50,000 EUR I should withdraw it to my credit card regardless of the cost and inconvenience!
By my mistake first I withdraw about half of my money, which they sent immediately. Next day I made a request for the rest. However they asked me to send by EMAIL all my credit card information including my full name. I explain them that it is very unsafe to send such info by email. Also that they just refunded me to the same credit card and therefore they had all requested info. They explained it is company policy when customers withdraw profit!
Profitable traders are obviously unwelcome to Infinox.

Before to leave my feedback i would like to explain what is latency arbitrage and what is news trading:
Latency arbitrage: a stupid and banal trading technique where you take benefit from the price difference between a fast broker and a slow broker...there is no analysis, there is not study...is a sort of '' hit and run''
News trading: It is a noble trading FUNDAMENTAL techinique where after some analysis, studies of macro economic scenario you decide to trade or not an economics news. If for example a news happen at 2.00pm and some conditions occurs (ratio between actual and forecast values) you can decide (usually with an ea set first) to trade.
As everyone can undestand News trading is completely different from Arbitrage.

My experience (account 6070932): I'm a news trader and i use an ea to do it. Last week thank's to NZD cpi i earned a good profit (very big spike)...
Yesterday i have received an email from Infinox that claim that i have used latency arbitrage to do it and it would like to remove my profits and I CAN'T LOGIN TO MY MEMBERS AREA!
I work with more than one broker (asic, fca, cysec) and infinox is the only broker that claims about it...
Usually this type of behaviour is adopted from scam/offshore broker where they remove profits if you are profitable trader with the theory of latency arbitrage (that you trade manually, with a banal RSI or Stochastic ea it does not matter, they claim ''ARBITRAGE'' to remove profits from a profitable trader)
Now i will answer to Infinox about it and i will happy to remove this feedback if this problem will be solved, contrary i will open complaint with regulator and a scam folder because everyone has to know that infinox doesn't like profitable traders. If Infinox doens't like my trading style is not a problem, i will close the account but all profits must be paid because the only illegal thing...is its behaviour!
Cordially

Please consider my last review and void, i have got my payment, it is processed on Friday as promised, before my last review got published, hence i believe company is legit

Jan 25, 2019 - 1 Star I just like to say this is one of the worst experience I ever had as partner to the company, I have been affiliate/IB with nearly 20 companies for past 12 years of my experience. I have referred some clients to Infinox.com but unfortunately I have to say this company to me isn't legit. Their Affiliate Manager Soul, who never like to reply you either by email or on skype, he told me last Monday that I will get my commission on Friday, then Friday passed I got no commission, then last Monday he told me he has raised invoice for payment of 2 clients which will be sent to my skrill account on Friday, yet today once again Friday ended and got nothing, so I just like to say this is my worst experience in my last 12 years of experience.