Blueberry markets review - Regulations, Platforms, Instruments & Ratings

Blueberry Market have everything you can ask for, I'm super happy it has been recommended to me as my first broker. Support is super reactive, and spreads are low. Nothing shady, transparency is a must ! Love blueberry markets !

This Brocker Increases Crazy amount of Spreads Just yesterday at the Market Close they spread Close Above My Stop lose up to 70pips against me. IN EURCHF.

I recently posted that the weekend candles were an irritating feature of blueberry, but I have had corresponded with the customer services and moved my account to pro, all good now. Excellent customer service!

Feb 18, 2021 - 4 Stars Money in and out, no issues, prompt and courteous customer service. MT4 platform is stable on live account, not experienced any server issues.Overall an excellent broker.
Unfortunately the only negative is that they paint ridiculous candles after hours ... especially at NY close on Friday night.... If you can accept that... great broker... !!!!

Hello everyone,

I posted a review regarding brutal slippage a few days ago.
It was regarding the EURNZD trade.

Brenden, my account manager personally looked into it and
made sure I get the refund as he realized it was the liquidity provider issue (bad tick).

I got the $ 98 bac in my account.

he also called me all the way from Australia to Canada to extend that sincere apology.

I have my faith back in them.
P.S-- sorry I couldn't edit the previous review as I posted it as a guest user.

Thanks Brenden
Cheers

Mar 3, 2021 - 1 Star I opened by account 2 days ago and I took 2 trades to begin with.
EUR NZD was one of them.
My SL was set at 57-58 pips.

There was a sudden spike in price but it was 14 pips away from my SL and the spread was no more than 2 pips on that pair during that session.

However, I got stopped out and on top on that I got closed at 98 pip SL instead of my SL that was set at 57-58 pips

STAY AWAY FROM THIS BROKER THAT GIVES YOU EXCUSES FOR SLIPPAGE !!

Reply by Blueberry_Markets submitted Mar 8, 2021 Hello Rajat. I understand this is frustrating for you, but at the same time, I trust that you also understand the risks of trading minor pairs like EURNZD, which can be highly volatile at times. And this is what exactly happened with your trade, as we have explained to you over email. It is not an excuse, but rather, the truth.

Your trades were closed because of significant economic news that day, which has affected volatility, and naturally, the spreads — which we cannot control as an ECN broker. As you know, spreads can go wide or tight based on the currencies' supply and demand and the overall market volatility. Blueberry Markets, or any broker for that matter, simply cannot manufacture more volume during these periods. Thank you for your understanding.

-Hanna A.

The issue was resolved very quickly! I am very happy with this attitude to customers, it speaks volumes in terms of the company's customer orientation. Thank you to the company's employees who quickly responded to my question! - - Tim Maunsell, Hanna Aquino, Flora Martinez, Abigail Esmaya. Thanks.

Feb 20, 2021 - 1 Star Discrimination of clients from Russia. I waited 6 days for the account to be opened. As a result, I turned to the chat, and this is how I was answered. Here is such a customer-oriented approach!!!
Due to Internal Policy Decisions, BlueberryMarkets is unable to accept residents from Russia at this time.

Reply by Blueberry_Markets submitted Feb 23, 2021 Hi maga156! I'm so sorry, it seems like there was a confusion here. We can definitely accept clients from Russia under our VFSC license. The reason why your application has not been processed was because there were no documents submitted. Please go ahead and re-sign up here: https://secure.blueberrymarkets.com/en/auth/create-account

I will see to it that it gets processed as soon as possible. I'll also send you an email shortly.

-Hanna A.

this is an update to my previous review, i always thought blueberry markets had great customer service and they've proven that again by resolving this issue with my withdrawal, shout out to Hanna aquino, they were humble and apologized for the mistake thank you again. 5 stars

Feb 9, 2021 - 1 Star Yea this broker is a scam trust me I'm not even gonna waste time to explain, just go with brokers regulated in your country don't let the huge leverages fool you they will take your money

Reply by Blueberry_Markets submitted Feb 11, 2021 Hello Yahya. Thanks for taking the time to post this review. I'm sorry if we haven't met your expectations, however, I'm not sure I understand why. Firstly, it is not really explained here in your review, and also I can see that all your recent support requests have been addressed accordingly.



Also, I'm not sure about the scam part of your review — that is simply contradicting to the majority of reviews we have. Nonetheless, we'd love to sort out any issues you may have so you can expect an email from me soon.



-Hanna, Client Experience Manager

Very good broker. I have been with them years now.
Deposit and withdrawal made simple.
They are always active 24/7 to respond to anything you want to find out from them.

Well, I’ve been with Blueberry markets for over a year and I have no complaints at all.
Withdrawals - no problems at all there. 
You get your own personal case worker to help you with anything. Mine always gets back to me in good time. Remember you have to factor in time difference.
The only thing I can say is some of the spread are a little large for some of the pairs like GBPAUD but the main ones like GBPUSD are good.
But definitely my broker of choice.

JM

I opened an account with them in December, two months ago. Had some issues with my international transactions due to my country's very rigid anti money laundering laws. Blueberry was always following up the situation and helped me anyway they could.

Also noticed many EAs I thought would not make money with other brokers were making money with Blueberry. Their spread and fees are very competitive with the best brokers in the industry.

So far it seems like an excellent broker and I have zero complaints. Great in terms of spread and slippage. There is a 6-minute period around midnight, where trading is not allowed and spreads are wide because of that. It might be possible for stops to get hit if a position is left open overnight. This has never happened to me because I do not use stops this much, but I read others complaining about this. I think this is not the broke's fault.

The interface of their customer portal was recently updated, and I think there is room for improvement there (e.g. show deposits/withdrawals history). Also, withdrawing to a VISA/Mastercard is possible (for the initial deposit amount, not the profits) but you have to place it like an international bank transfer and they do it via card when possible. It would be better to have a VISA/Mastercard option there for the user to choose, just for peace of mind. Maybe also display the remaining amount that can be withdrawn via VISA/Mastercard. (e.g. Deposit $1000, Make $100 profits, Withdraw $300 via card, Remaining funds to withdraw $700 via card and $100 via bank transfer).

Customer support is good. I have used the live chat a couple of times and my questions were answered.

As a non-AU client, I will need to be transferred to their Vanuatu entity. Let's see how that goes, and I will be back with an update.