Broker Details
| Minimum Trade Size: | 0.01 |
|---|
| Maximum Leverage: | 500:1 |
|---|
| Minimum to Open Live: | $10 |
|---|
| Established: | 2018 |
| Address: | Beachmont Business Centre, Suite 65, Kingstown, St. Vincent and the Grenadines, Saint Vincent And Grenadines |
| Contact: | support@hugosway.com |
| Regional offices: | |
| Regulators: | |
| Prohibited countries: |
| Trading platforms: | MT4, WebTrader, Desktop Terminal |
| Web Trading: | Yes |
| Mobile Trading: | Yes |
| ECN: | Yes |
| Currencies: | (55+) |
| Cryptocurrencies: | (35+) Bitcoin, Litecoin, Ethereum |
| CFD: | (170+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities |
| EAs/Robots: | Yes |
| News Spike Trading: | Yes |
| Scalping: | Yes |
| Deposit Methods: | Bank Wire, VISA, MasterCard, Bitcoin, VLoad |
| Withdrawal Methods: | Bank Wire, Bitcoin, VLoad |
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Traders Reviews
Ease of use and getting around on site.
Service use: Live
Length of use: 3-6 Months
Deposit and withdraws are easy to do, with fairly fast return time with BTC and the 24/7 support was very helpful.
Scam
Service use: Live
Length of use: 6-12 Months
This broker is terrible! Many times I set a buy/sell limit for FX and it tags it but more than acceptable it does not enter me in the trade, missing out on a lot of money... I would post screenshots if I could but it does not allow it on here. Anyways stay away from this broker. Currently looking for a non scammy one.
This is a honest review (SCAM SCAM SCAM)
Service use: Live
Length of use: over 1 Year
hi everyone i want to be honest in this review to help any traders thinking of using this broker. some traders come here and complain only of the mistakes they made as a trader and some come with honest reviews. well i used this broker for over a year and i noticed a pattern of stop losses hit and spikes i ignored it and thought it on lt to e the market and this practice made me doubt my trading it really did spending hours back testing just to be b booked and i thought let me try another broker so i made the switch and kept only a few hundred dollars in hugosway the scam. each trade i would put in would go instant in the opposite direction but on my other broker trades would be in profit and i noticed it as of last month but continue to just get proof before i made this review and i also have in the chat where the agents got made and admit they said we can manipulate your trades this morning then said my bad exact words my bad and there i talked nice until i got my money out this scam. traders save yourself the headache this is a complete scam broker i was one of those guys who wanted to be (TEAM HUGOSWAY) and not switch, reply in the forum and i will send screenshots etc.
Hi,
Thank you for getting in touch. We were able to locate your account and your chat history and found that our Customer Support Agents were helpful and professional when responding to your request and explained that we cannot be responsible for the trades that you choose to place. We always encourage traders to practice on Demo account first, do their own research and make use of stop loss/take profit and other MT4 features.
Hugo’s Way is an ECN/STP broker committed to ensuring maximum security on client funds by providing cold storage for all client deposits. We are able to offer fast transactions and low spreads, directly from our liquidity providers.
Our customer support is open 24/7 to provide clients with any assistance they may need at all times. Please get in touch should you have any questions about your trades. We wish you all the success and a positive experience with us!
Regards,
Hugo's Way Support
Thank you for getting in touch. We were able to locate your account and your chat history and found that our Customer Support Agents were helpful and professional when responding to your request and explained that we cannot be responsible for the trades that you choose to place. We always encourage traders to practice on Demo account first, do their own research and make use of stop loss/take profit and other MT4 features.
Hugo’s Way is an ECN/STP broker committed to ensuring maximum security on client funds by providing cold storage for all client deposits. We are able to offer fast transactions and low spreads, directly from our liquidity providers.
Our customer support is open 24/7 to provide clients with any assistance they may need at all times. Please get in touch should you have any questions about your trades. We wish you all the success and a positive experience with us!
Regards,
Hugo's Way Support
Kind of sketchy
Service use: Live
Length of use: 0-3 Months
This was my first broker when I started getting into Forex at the end of 2020. For the first month or so, everything was fine, deposits were quick. - But then one day I logged into my account one day and saw where it usually says "Welcome, (Your name)" it didn't say my name at all. It actually said "Welcome, Tawny Royal" and that didn't make any sense to me so as soon as that happened I contacted support. Granted this problem should have never happened in the first place. The service was quick to fix it, but the fact that I happened at all concerns the hell out of me. Were they doing it to see if I check my actual Hugosway Account frequently? And if I didn't then who knows what kind of other changes they would have made without even me knowing about it. So be weary about this broker. I've since been using a different broker.
Hi Mitchhall,
Please be aware that Hugo’s Way provides a safe and secure trading environment for clients through the award-winning MT4 platform. As an ECN/STP broker, we offer fast transactions without any intermediaries, meaning there can be no third-party interference whatsoever. Moreover, our low spreads are provided directly by our liquidity providers.
Since you have not provided any contact details in your review, we are unable to locate your account in order to look into your account history. We strongly advise clients to enable the 2FA function on their account for added security.
When trading with Hugo’s Way, clients can be assured that all funds are kept safe through our cold storage system. We also offer 24/7 customer support to provide clients with any assistance they may need at all times.
Please get in touch should you have any questions about our service or your account, by including your email address within your message.
Regards,
Hugo’s Way Support Team
Please be aware that Hugo’s Way provides a safe and secure trading environment for clients through the award-winning MT4 platform. As an ECN/STP broker, we offer fast transactions without any intermediaries, meaning there can be no third-party interference whatsoever. Moreover, our low spreads are provided directly by our liquidity providers.
Since you have not provided any contact details in your review, we are unable to locate your account in order to look into your account history. We strongly advise clients to enable the 2FA function on their account for added security.
When trading with Hugo’s Way, clients can be assured that all funds are kept safe through our cold storage system. We also offer 24/7 customer support to provide clients with any assistance they may need at all times.
Please get in touch should you have any questions about our service or your account, by including your email address within your message.
Regards,
Hugo’s Way Support Team
Stop-Out scammers
Service use: Live
Length of use: 0-3 Months
They always stop you out every time, how can your stop out be 70%, that's criminal and rubbish, by stealing people's money. Most winning trades usually have drawdowns before winning, but you guys just close out the person in little drawdowns, SCAMMMMMMMM
Kindly note that we operate as an ECN/STP broker so market orders are sent directly to liquidity providers. Additionally, our stop-out rules are in line with the industry standard in order to protect clients from going into excess loss.
We are saddened to hear of your bad experience and would love to learn more so we can investigate further for you. As such, we would like to invite you to get in touch with our team of professional customer support staff. Once you provide us with your MT4 account number we will happily look into this matter for you.
We are saddened to hear of your bad experience and would love to learn more so we can investigate further for you. As such, we would like to invite you to get in touch with our team of professional customer support staff. Once you provide us with your MT4 account number we will happily look into this matter for you.
stay away from this broker.
Service use: Live
Length of use: 0-3 Months
Stay away from this broker. They are shady they will force close your trades before hitting the stop loss to take your money. This happened to me on multiple occasions today. I took notice because I had the exact same trade and stop loss with a regulated broker and those trades were still active while Hugo'sway closed it out to steal money and manipulate the markets. Shady brokers. If you value your money then don't value this broker.
2 traders have found this review helpful
Hi Michael
We are unable to locate your account as you have not provided your email address in your review. We operate as a fully transparent ECN/STP Broker, and all orders are executed using Straight Through Processing to exclude the possibility of any manual interference. Our margin requirements are in line with the industry standard, and we ensure that these rules are followed by all clients in order to protect their trading accounts from excessive loss.
We provide clients with the option to practice trading risk-free using a demo account, which allows you to get used to how margin levels work on the MT4 platform. We also suggest adjusting leverage settings according to the level of risk you are willing to take, and you can also practice trading with different leverage levels through a free demo account.
In order for us to look into this issue further, we encourage you to get in touch with our customer support team, who are available to help with any questions or issues, 24/7. We look forward to hearing from you.
We are unable to locate your account as you have not provided your email address in your review. We operate as a fully transparent ECN/STP Broker, and all orders are executed using Straight Through Processing to exclude the possibility of any manual interference. Our margin requirements are in line with the industry standard, and we ensure that these rules are followed by all clients in order to protect their trading accounts from excessive loss.
We provide clients with the option to practice trading risk-free using a demo account, which allows you to get used to how margin levels work on the MT4 platform. We also suggest adjusting leverage settings according to the level of risk you are willing to take, and you can also practice trading with different leverage levels through a free demo account.
In order for us to look into this issue further, we encourage you to get in touch with our customer support team, who are available to help with any questions or issues, 24/7. We look forward to hearing from you.
NOT Regulated. They use bitcoin to get your money.
Service use: Demo
Length of use: 0-3 Months
1. Its NOT regulated, even though site looks good with details, but if not regulated, that means something is FISHY.
2. They use Bitcoin. Because it has no trace. Even when using Credit/Debit Card, the clients are redirected to a third-party to buy Bitcoin. That's Crazy. Meaning they don't want any paper trails. So that's negative.
3. The address "Kingstown, St. Vincent and the Grenadines" is totally FISHY too.
Because Grenadines is in Caribbean sea which is a location for shady brokerage. So stay away from this broker as they are anonymous and that they can disappear any time without notice.
In the end I am not saying the company is totally bad. There are many people working with them, and from the loos of the review response, it shows that they are trying to keep the good picture. You may trade with them, you may make good bucks, I am sure you can if you understand the market trends, but is your money secure, there is NO guarantee. So if you have no problem losing money, and you wana have fun playing in the market, go a ahead. But if you are a concerned person then find regulated broker for YOUR country. (Cuz some times even regulated brokers are NOT allowed to do business or have customer from certain countries. So DO your research.
Peace.
2. They use Bitcoin. Because it has no trace. Even when using Credit/Debit Card, the clients are redirected to a third-party to buy Bitcoin. That's Crazy. Meaning they don't want any paper trails. So that's negative.
3. The address "Kingstown, St. Vincent and the Grenadines" is totally FISHY too.
Because Grenadines is in Caribbean sea which is a location for shady brokerage. So stay away from this broker as they are anonymous and that they can disappear any time without notice.
In the end I am not saying the company is totally bad. There are many people working with them, and from the loos of the review response, it shows that they are trying to keep the good picture. You may trade with them, you may make good bucks, I am sure you can if you understand the market trends, but is your money secure, there is NO guarantee. So if you have no problem losing money, and you wana have fun playing in the market, go a ahead. But if you are a concerned person then find regulated broker for YOUR country. (Cuz some times even regulated brokers are NOT allowed to do business or have customer from certain countries. So DO your research.
Peace.
1 trader has found this review helpful
Hi, we understand that your review is not based on first-hand trading experience. Yes, we do operate as a fully-transparent unregulated broker, and nowhere on our website do we state otherwise. The reason behind this is that being unregulated allows us to provide more opportunities for our clients to profit.
Regulation comes with a downside. Regulated brokers need to pay hefty fees, which are ultimately paid by clients through hidden fees and/or commissions. Moreover, regulatory bodies impose strict limitations on the features that brokers are allowed to offer, such as leverage and trading strategies.
As an unregulated broker, we can provide clients with up to 1:500 leverage and we don’t prohibit any profitable trading strategies, such as scalping. Our clients are free to trade using their preferred methods, and should they have any questions, we are always available to assist. Moreover, we enable Bitcoin transactions as a quick way to deposit funds to your account and we do our best to process all withdrawals requests within 24 hours. For maximum security, we store all client funds in offline wallets and we encourage clients to use a Two-Factor Authentication setting when logging into their account.
Should you wish to open an account, we provide access to both Demo and Live accounts with a minimum deposit of $10. If you have any further questions, please get in touch with our 24/7 Customer Support Team, via Web Chat, email or phonecall.
Regulation comes with a downside. Regulated brokers need to pay hefty fees, which are ultimately paid by clients through hidden fees and/or commissions. Moreover, regulatory bodies impose strict limitations on the features that brokers are allowed to offer, such as leverage and trading strategies.
As an unregulated broker, we can provide clients with up to 1:500 leverage and we don’t prohibit any profitable trading strategies, such as scalping. Our clients are free to trade using their preferred methods, and should they have any questions, we are always available to assist. Moreover, we enable Bitcoin transactions as a quick way to deposit funds to your account and we do our best to process all withdrawals requests within 24 hours. For maximum security, we store all client funds in offline wallets and we encourage clients to use a Two-Factor Authentication setting when logging into their account.
Should you wish to open an account, we provide access to both Demo and Live accounts with a minimum deposit of $10. If you have any further questions, please get in touch with our 24/7 Customer Support Team, via Web Chat, email or phonecall.
Terrible, criminals, unregulated.
Service use: Live
Length of use: 6-12 Months
They always manipulate the trades and take you off before you know it. Don’t use them for any reason.
1 trader has found this review helpful
Hi there,
Being an ECN/STP broker, all market orders are sent directly to our liquidity providers to exclude the possibility of any manual interference. This means that manipulating trades, spreads or market orders is not possible through our platform.
Based on the account ID provided in your review, we were able to look up your account and it appears that you have not incurred any significant losses when using our services. Moreover, you currently have open positions in profit, meaning that you continue to use our services even after posting this review.
We understand that trading can lead to feelings of frustration or disappointment at times, however, our 24/7 customer support team is always available to help. Should you have any questions, you may get in touch via the live web chat services on our website, or via email. You may even request a callback through our website, if you prefer.
Being an ECN/STP broker, all market orders are sent directly to our liquidity providers to exclude the possibility of any manual interference. This means that manipulating trades, spreads or market orders is not possible through our platform.
Based on the account ID provided in your review, we were able to look up your account and it appears that you have not incurred any significant losses when using our services. Moreover, you currently have open positions in profit, meaning that you continue to use our services even after posting this review.
We understand that trading can lead to feelings of frustration or disappointment at times, however, our 24/7 customer support team is always available to help. Should you have any questions, you may get in touch via the live web chat services on our website, or via email. You may even request a callback through our website, if you prefer.
A good choice for forex and crypto
Service use: Live
Length of use: over 1 Year
I have used Hugosway now for about 2 years and they have been solid in that time. On occasions the spreads have been a bit off but largely they are decent and competitive especially on crypto pairs. I like being able to trade cryptos on the weekend particularly and even though I am not adventurous enough to try more than a couple of them they have quite a few pairs to choose from. Withdrawals have taken anywhere from a hour to about 4hrs which is ultimately down to the blockchain. It might be worth considering allowing for ETH deposits and withdrawals for even faster processing to be honest. That being said they are always the same day so no real complaints here.
Hi Shaun, thanks for the positive feedback. We will pass on your suggestions to our management.
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Frequently Asked Questions
Is HugosWay a regulated broker?
HugosWay is not regulated at this time. There is no designated government or non-government body to supervise the activities of HugosWay or to resolve complaints.
Please read unbiased traders reviews on Forex Peace Army here: https://www.forexpeacearmy.com/forex-reviews/14070/hugosway-forex-brokers#faq-is-hugosway-a-regulated-broker
And recent forums posts here: https://www.forexpeacearmy.com/community/tags/hugosway/ to decide whether HugosWay is a good forex broker for your trading needs.
How long does it take to withdraw money from HugosWay?
Withdrawal time from HugosWay depends on the withdrawal method.
- Bitcoin transfers happen within one day and can be tracked at blockchain.info.
- Withdrawals to cards up to the amount deposited by card can take up to a week to be credited by your bank.
- Withdrawals by bank wire are processed within 1 day, but may take up to 6 days to arrive.
How do I deposit money into HugosWay?
HugosWay accepts deposit by Bitcoin and Bank Wire as well as by Visa and Mastercard credit and debit cards.
Link: https://www.forexpeacearmy.com/forex-reviews/14070/hugosway-forex-brokers#faq-how-do-i-deposit-money-into-hugosway
Where is HugosWay located?
The postal address for HugosWay is at Global Gateway 8, Rue de la Perle, Providence Mahe, Seychelles.
Link: https://www.forexpeacearmy.com/forex-reviews/14070/hugosway-forex-brokers#faq-where-is-hugosway-located
What is HugosWay?
HugosWay is a forex trading broker. Hugos Way offers not only currency pairs, but also permits clients to trade cryptocurrencies and CFDS on stocks and commodities including precious metals.
Link: https://www.forexpeacearmy.com/forex-reviews/14070/hugosway-forex-brokers#faq-what-is-hugosway
Is HugosWay legal?
Although HugosWay is not regulated, many countries have no laws requiring regulation of forex brokers.
Link: https://www.forexpeacearmy.com/forex-reviews/14070/hugosway-forex-brokers#faq-is-hugosway-legal
Service use: Live
Length of use: over 1 Year
Absolutely terrible spreads.
Limited deposit options.
Horrible withdrawal options.
Market timing off and not aligned with the rest of the worlds they should change their server times seeing as they do scheduled maintenance so often.
Customer service is terrible.
Leverage is the only thing they have going for them.
Surprised people haven’t sued this broker yet. Additionally, manipulate spreads to target people’s stoplosses and avoid take profits.
Their “liquidity provider” that they do often quote in response to these comments is none other than themselves because they don’t take trades to the interbank market.
Absolute trash of a broker. Wish it was somewhere where someone could sue them because in all honesty, they are the worst broker I have worked with in my 8+ years.