Broker Details
| Minimum Trade Size: | 0.01 |
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| Maximum Leverage: | 30:1 |
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| Minimum Deposit: | $20 |
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| Established: | 2017 |
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| Address: | 4th Floor, 64-65 Vincent Square, Westminster, London, SW1P 2NU, United Kingdom |
| Customer Service: | support@capital.com, +44 20 8089 7893 |
| Regional offices: | |
| Regulations: | NBRB #193225654, CySEC #319/17, FCA #793714 |
| Prohibited countries: | Unknown |
| Trading platforms: | WebTrader, Mobile Trader |
|---|---|
| WebTrader: | ✅ Yes |
| Mobile Trading: | ✅ Yes |
Trading Instruments |
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| Currencies: | (165+) |
| Cryptocurrencies: | (70+) Bitcoin, Litecoin, Ethereum |
| CFD: | (2580+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities |
Trading Conditions |
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| Scalping: | ✅ Yes |
|---|---|
Managed Accounts & Social Trading |
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| Deposit Methods: | Bank Wire (Bank Transfer), VISA, MasterCard, Giropay, iDEAL, Multibanco, Neteller, Przelewy24, Qiwi, Skrill, SOFORT, Trustly, WebMoney |
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| Withdrawal Methods: | Bank Wire (Bank Transfer), VISA, MasterCard, Giropay, iDEAL, Multibanco, Neteller, Przelewy24, Qiwi, Skrill, SOFORT, Trustly, WebMoney |
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Capital.com profile provided by NikolaiMarkovnik, Jan 12, 2020
Capital.com is an FCA and CySEC-approved fintech company. 0% commission. No hidden fees. Market leading tight spreads. Fast and reliable execution. Аccess to over 2,000 markets: popular indices, commodities, cryptocurrencies, shares and currency pairs. More info at capital.com. New to finance? - Educational app Investmate - to help you from the very start.
Traders Reviews
It's all a lie, deception
Service use: Live
Length of use: 3-6 Months
This application cheats and steals money from people who deposit their capital, they are scammers who make fun of customers and surround you until you no longer have anyone to go to claim the money deposited, I have been trying to get money for 4 months now that I deposit and they even blocked my account and access to the platform so that I cannot access it... Scam, deception, do not let yourself be robbed
Hello, thank you for your feedback. We're sorry to hear about your experience.
Our platform is regulated and all of our activities adhere to the strict rules and laws regulating financial service organisations. From our records, our support team has been in contact with you and advised that the documents you have sent have been forwarded to the relevant department. We will provide you with an update as soon as we receive it.
We apologise for any inconvenience caused.
Our platform is regulated and all of our activities adhere to the strict rules and laws regulating financial service organisations. From our records, our support team has been in contact with you and advised that the documents you have sent have been forwarded to the relevant department. We will provide you with an update as soon as we receive it.
We apologise for any inconvenience caused.
Stock trader
Service use: Live
Length of use: over 1 Year
In my opinion this broker offers quite fair conditions for trading stocks. There is very good list of available US stocks with relatively low trading spreads. However, what I see as a huge benefit that I get from this broker is their trading platform. For me it is great that I immediately have all important information including latest news about the company right on the click. It helps me a lot to make swift decision whether to consider that stock or not. Another cool stuff on the platform is statistical information how many traders are net long or short on that stock. I have never traded stocks on a better platform.
Hello Nicole, thank you very much for your feedback.
Your review means a lot to us. We are very glad to hear that you are happy with our platform and its features.
All the best, Capital.com team.
Your review means a lot to us. We are very glad to hear that you are happy with our platform and its features.
All the best, Capital.com team.
Funds are secure
Service use: Live
Length of use: 6-12 Months
A concern for me was the security of my funds. I had to check the measure that the broker has for this before entrusting my money with the platform. I saw that the broker is strongly regulated and it is also in partnership with trusted organisations like reuters, deloitte, tradingview etc. All these strengthened my trust. I have been trading smoothly since I started; trading and withdrawing my profit almost every month
Hello, thank you very much for your review.
Our platform is regulated and all of our activities adhere to the strict rules and laws regulating financial service organisations. We are glad to hear that you are satisfied with the security of your funds and that your experience has been positive.
Best regards, Capital.com team.
Our platform is regulated and all of our activities adhere to the strict rules and laws regulating financial service organisations. We are glad to hear that you are satisfied with the security of your funds and that your experience has been positive.
Best regards, Capital.com team.
Stocks trading
Service use: Live
Length of use: 3-6 Months
I trade my stocks on this platform because it is secure and there are many options. There are stocks from the USA, Asia, Europe (95% of them i haven't heard before so felt in deep analytics p\e etc). I check on many stocks and also try to follow the news to see one that promises a future.
The stocks options are more than hundred, and the many analytical tools help me to make informed trading decisions (like 'buzz' instrument inside the platform)
The stocks options are more than hundred, and the many analytical tools help me to make informed trading decisions (like 'buzz' instrument inside the platform)
Hello, thank you very much for your review.
It is great to hear that you find our platform secure and that you are satisfied with the amount of stocks and analytical tools.
If you enjoy using the app, please rate us 5 stars. It would encourage us to continue improving our product.
All the best, Capital.com team.
It is great to hear that you find our platform secure and that you are satisfied with the amount of stocks and analytical tools.
If you enjoy using the app, please rate us 5 stars. It would encourage us to continue improving our product.
All the best, Capital.com team.
Coursess are useful
Service use: Live
Length of use: 6-12 Months
The educational courses on the website have always been useful to me. I go through the courses again and again to refresh my knowledge. The demo was useful in practicing real life situations too. Made my first deposit last week; the first week was profitable. Looking forward to the rest
Hello Uli,
Thank you very much for your feedback. We are glad to hear that you are finding the educational materials and the demo account useful.
If you have any questions or suggestions for us to get your 5* rating, please email them to feedback@capital.com.
All the best, Capital.com.
Thank you very much for your feedback. We are glad to hear that you are finding the educational materials and the demo account useful.
If you have any questions or suggestions for us to get your 5* rating, please email them to feedback@capital.com.
All the best, Capital.com.
Lost my money
Service use: Live
Length of use: over 1 Year
after withdraw of 50dollars on 11th january. i didn't recieved till now. customer support is bad. if i ask about 11th january transaction. they will send other date transactions. poor understanding.
1 trader has found this review helpful
Hello, thank you for your feedback.
We're sorry to hear that the withdrawal process took longer than expected, and that the level of service was not up to your standards. From our records, your account manager has been in contact with you with a full explanation of your situation and provided you with the RRN to track the withdrawal transaction.
If you require any further assistance, please contact us at feedback@capital.com, and we will assist you as soon as possible.
We would also appreciate it if you could update your review once you receive the funds.
We're sorry to hear that the withdrawal process took longer than expected, and that the level of service was not up to your standards. From our records, your account manager has been in contact with you with a full explanation of your situation and provided you with the RRN to track the withdrawal transaction.
If you require any further assistance, please contact us at feedback@capital.com, and we will assist you as soon as possible.
We would also appreciate it if you could update your review once you receive the funds.
Mobile trading interface
Service use: Live
Length of use: 6-12 Months
Mobile trading works. The mobile interface is also fine and I get to make trade analyses on my phone. Even when the broker joined tradingview it became a lot better because tradingview also has a very fine mobile interface. I trade from anywhere I find myself with the mobile trading features
Hello Hancy, thank you very much for your 5* rating.
We are glad to hear that you are satisfied with mobile trading and being able to trade from anywhere.
Best regards, Capital.com.
We are glad to hear that you are satisfied with mobile trading and being able to trade from anywhere.
Best regards, Capital.com.
Tight spreads with low commission
Service use: Live
Length of use: 6-12 Months
Spreads are generally tight for all assets but the way I see my majour forex pairs at 0-1 makes me wonder how the broker gets profit. Another side - comissions: Im sure they could make it lower for stocks holders!!!!
For now good option is only to set the highest leverage for stocks to decrease the overnight fee
For now good option is only to set the highest leverage for stocks to decrease the overnight fee
Hello Shahine, thank you very much for your review.
We pride ourselves in providing extremely competitive spreads (as well as 0-commission trading). A market spread is quite inconsistent and may increase or decrease depending on the liquidity of its market.
The overnight fee is an interest payment that applies when you hold a position overnight. The interest is based on the size of a contract and is calculated daily. We try to offer our clients the best possible trading experience at the lowest possible cost, however it is the client himself who decide whether to carry a position overnight.
For commodities, indices and Forex the overnight fee is irrelevant of the leverage choice. So either you use 1:1 or 1:100, the same amount of swaps will be charged. It is still possible to trade crypto and stocks with the leverage 1:1 without paying swaps.
If you have any questions or suggestions for us to get your 5* rating, please email them to feedback@capital.com.
Many thanks.
We pride ourselves in providing extremely competitive spreads (as well as 0-commission trading). A market spread is quite inconsistent and may increase or decrease depending on the liquidity of its market.
The overnight fee is an interest payment that applies when you hold a position overnight. The interest is based on the size of a contract and is calculated daily. We try to offer our clients the best possible trading experience at the lowest possible cost, however it is the client himself who decide whether to carry a position overnight.
For commodities, indices and Forex the overnight fee is irrelevant of the leverage choice. So either you use 1:1 or 1:100, the same amount of swaps will be charged. It is still possible to trade crypto and stocks with the leverage 1:1 without paying swaps.
If you have any questions or suggestions for us to get your 5* rating, please email them to feedback@capital.com.
Many thanks.
The worst broker ever. The are regulated by Belarus
Service use: Live
Length of use: 0-3 Months
I tried to work on the app platform and the results were determined by ongoing high spreads applied even the market of that day has no spead . They ask for screenshots or videos of the problem and this is ridicoulos , you cant take a screen when confirm order ,or make a video. A person Francesco.S called saying that even market has no spread , when Sell must be applied. No one is going to solve this i think. Pay attention. Do not work with
1 trader has found this review helpful
Hello Moris, thank you for your feedback. We are sorry to hear that your experience and the level of service has not met your expectations.
Our platform is regulated by the Financial Conduct Authority (FCA), the Cyprus Securities and Exchange Commission (CySEC), the Australian Securities Investments Commission (ASIC) and the National Bank of the Republic of Belarus (NBRB). We can assure you we intend to have fair business with our clients and do our best to make sure all our activity adheres to current legal regulations.
A market spread is quite inconsistent and may increase or decrease depending on the liquidity of its market. We do our best to gather the most recent and relevant market prices and ensure that it comes from a trusted price provider. If there is any spread in particular that seems to be too high, or you think our spread policy can be improved, it would be great if you contact us with your suggestions - we will be happy to discuss it.
We would like to take a closer look at your case, and it would be great if you could contact us at feedback@capital.com with the registered email. Our team will look for the best possible solutions.
Our platform is regulated by the Financial Conduct Authority (FCA), the Cyprus Securities and Exchange Commission (CySEC), the Australian Securities Investments Commission (ASIC) and the National Bank of the Republic of Belarus (NBRB). We can assure you we intend to have fair business with our clients and do our best to make sure all our activity adheres to current legal regulations.
A market spread is quite inconsistent and may increase or decrease depending on the liquidity of its market. We do our best to gather the most recent and relevant market prices and ensure that it comes from a trusted price provider. If there is any spread in particular that seems to be too high, or you think our spread policy can be improved, it would be great if you contact us with your suggestions - we will be happy to discuss it.
We would like to take a closer look at your case, and it would be great if you could contact us at feedback@capital.com with the registered email. Our team will look for the best possible solutions.
This review did not come from London. It came from the same location in Belarus used by an employee of Capital.com at the FPA.
Per FPA policy, the rating on this review has been set to Zero stars.
The FPA does not appreciate review spammers.