Capital.com Review

I am happy with the best and very cool app. excellent service. Fast card deposit and good withdrawal. Thank you

I tried withdrawing my money with the same card that I used to deposit but it was declined. I contacted their Support team explaining the situation but they still have not responded to my mail.

I am comparatively new to Capital.com. However my experience so far is good with them.
1. They have provided Globepay for Indian clients which accepts Indian rupee. Thus, deposit of funds is quite easy.
2. Trading on Tradingview platform is very good and orders are executed quite fast.
3. Their live chat customer support is very good and quite responsive
4. Their email and sms updates on trades are also very good.

Overall my experience till date is very satisfactory,

This is an update to my previous review.
I was contacted by telephone, and this showed me that there is a willingness to really solve the problems, since follow-up has been given, and work has been done on it.

It is currently evident that there has already been work behind, due to which the system is more stable in terms of the reported problem (although it is not 100% solved)

-On the part of spreads or commissions, it is an excellent broker for indices and forex since there are no hidden commissions.
-Regarding deposits and withdrawals, I have never had any problem, and I have really done a lot of operations in these more than 2 years that I have worked with this broker, that is an excellent aspect.
-Something that I consider outstanding is the volume, since it is evident that it is not a false volume painted on the screen, in fact I have tested it for some time and it is the closest thing to the volume that can be obtained from the CME Futures in time real with a payment data package. If you want to use algorithmic trading, this can be a strong point.
If you want to trade BTC or ETH, without worrying about an account being hacked, or simply having the platform shut down for maintenance in times of high volatility, this is the best place.
- Now it is understandable about the swap in the vix or the old "insights" tool. Real coverage like vix and that is as close to the index will always be expensive. The "insights" tool is possibly causing load times to increase.

I still recommend this broker over any established broker like icmarkets or pepperstone. I would also like for the future to see a Metatrader 5, a Ctrader, or perhaps the same web application, but on a desktop... well, these are just ideas. I would like them to continue with the innovation.

9/10..

Sep 4, 2022 - 2 Stars There is much to improve

I have used this broker for around 2 years and this is my experience.

1-Previously there were advanced market analysis tools in the "insights" tab, which was removed without any explanation or response after speaking with support, since they only give standard answers, and no solution.
2- I never had problems with deposits or withdrawals and that part I was more than satisfied.
3-The website has several bugs, of which I made videos and sent them directly to support (without any solution to date). Such as a malfunction of the stoploss trailing system in the web application, the page is saturated at market opening. The tools to order the markets by higher fall or rise do not work. Everything has been reported, but instead of giving a solution, they have simply deleted my support request.
4- The vix spreads are not fixed and change overnight, from 0.18 to 0.5 on the same day. The swaps change the same day up to values ​​of 0.5% daily.
5- The opinions in trust pilot are fundamentally bots.

I liked working on a startup in capital for a long time, but there is too much work to do, and you can no longer wait for the will to do things well. I actually moved to a different broker.

When everything is corrected I would like to know, at the moment all the videos and evidence have already been delivered to the support of capital.com and currency.com

Reply by Capital.com_Team submitted Sep 19, 2022 Hi, thank you for taking the time to leave your review, and we apologise for any inconvenience caused. We appreciate that you have been using our platform for around two years. We're sorry to hear that the level of service was not up to your standards.

Our team is constantly working on improving our website and the app. From our records, your account manager is in contact with you, and we can assure you that your case has not been left behind. Our team is looking into it, and will provide you with an update as soon as possible.

Please note, we are always open to receive all sorts of feedback, both positive and negative, and our reviews come from genuine platform-users.

Kind regards.

It's my personal experience in capital.com.I deposit $300 and withdraw $600 i received within 5 minutes i just shocked im really happy with their payment gateway.. Then i continue trading and withdraw $1400 not received then i chat live they told me you will get withdrawal within 5 days ,I post a review 2 days ago on another review site, then my account manager contact me for request to delete review and they will process my payout. Still now there is no response from capital.com im still waiting my withdrawal i cant do anything if my withdrawal not received but i hope they will proceed my withdrawal if get my payment guys I'll definitely update here ., I'm not delete my review until withdrawal received good day guys.. , Don't deposit big money in capital.com be safe

This is my favourite broker for trading altcoins. I find that costs of altcoins trading here are very low, compared with some other brokers, where I previously held accounts. For example, here I can trade ETH within spread of 5 pips, and without any other costs of trading. I think that this is very fair spread for this coin.

No problem with KYC (i read that some people had problems with that..id, proof of residence, so no problems)

One of the best broker for stock trading, here is my list of their features:
- stocks from many countries like USD, EU, Asia
- ETFs (quite much, Capital still add them)
- KYC is needed because of good regulations
- Real company with real offices
- Withdrawals to the card

From the opposite side:
- not so many options for withdrawals
- miss here some etf

For few months now I am trading forex with this broker. What I like here is very professional trading app, which works without any sort of interruptions. Other trading conditions are also good including tight spreads on forex majors and no additional fees nor commissions from brokers side.
What i do like additionally:
Different Leverage for each type of instrument + integration with tradingview

Only positive experience so far, in terms of trading experience, account management, money withdrawal and client support.
Keep up the good work!

I have chosen this broker to trade altcoins some three months ago due to its very low spreads on altcoins, compared to my previous broker. ETH here is only 5-6 pips which is way too lower from what I previously had. LTC is regularly traded below one pip, which is great. There is also huge list of available coins to trade.