FXTRADING.com Review
1.852 •
23 REVIEWS
Gleneagle Group
FXTRADING.com is a forex broker. FX TRADING offers the MT4, MT4 moblile, and MT4 web top forex trading platforms. FXTRADING.com offers over 35 currency pairs, CFDs, oil. silver, gold, and stock indices for your personal investment and trading options.
November 2018. A different company once owned the FXTRADING.com domain name. However, since then, a new company has purchased the FXTRADING.com domain name and is operating an Australian ASIC regulated FOREX and CFD brokerage under the name FXTRADING.com (All references to fxtrading.com prior to 2018 are for the old company and not related to the new company on this page).
This review page is for the new company which owns and operates FXTRADING.COM
This review page is for the new company which owns and operates FXTRADING.COM
Please be careful to make sure you are leaving reviews on the correct review page. The forex broker FXTRADING.com is not related to the company operating at FxTradingCorp.trade.
Related sites include FXT-CHN.org.
Broker Details
| Minimum Trade Size: | 0.01 |
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| Maximum Leverage: | 500:1 |
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| Minimum to Open Live: | $1 |
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| Established: | 2014 |
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| Address: | Level 27, 25 Bligh Street Sydney, NSW 2000 , Australia |
| Contact: | service@fxtrading.com, +61 (02) 8039 7366 |
| Regional offices: | |
| Regulators: | ASIC # 337985, VFSC #40256 |
| Prohibited countries: |
| Trading platforms: | MT4, IRESS |
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| Web Trading: | ✅ Yes |
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| Mobile Trading: | ✅ Yes |
| ECN: | ✅ Yes |
| Currencies: | (40+) |
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| Cryptocurrencies: | Bitcoin, Ethereum |
| CFD: | (10+) Gold, Silver, Stocks, Stock Indexes, Oil, Other Commodities |
Trading Conditions |
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| EAs/Robots: | ✅ Yes |
|---|---|
| News Trading: | ✅ Yes |
| Scalping: | ✅ Yes |
| MAM: | ✅ Yes |
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| PAMM: | ✅ Yes |
| Deposit Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Local Bank Transfers, Neteller, PayPal, Poli, Skrill |
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| Withdrawal Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Local Bank Transfers, Neteller, PayPal, Poli, Skrill |
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1.852 •
23 REVIEWS
Recent User Reviews of FXTRADING.com
Sherwin Sanchez
Philippines, Philippines,
Aug 22, 2022,
Registered user
As expected (I should say that they pay me to work for them)
Service use: Live
Length of use: 3-6 Months
The chat support is also very responsive and helpful. I have never had any problems with them and they're much more experienced in this field than any of their competitors. Their low entry fee is a big plus as well!
1 trader has found this review helpful
Review moderation team note
5 Star Rating removed.
Sherwin Sanchez, snchzecom, ShaneBarcelon have things in common, like posting reviews from the same IP address. That same IP address was used on August 25, 2022 by the representative of FXTrading.com.
Per FPA policy, the rating on this review has been set to Zero stars.
Sherwin Sanchez, snchzecom, ShaneBarcelon have things in common, like posting reviews from the same IP address. That same IP address was used on August 25, 2022 by the representative of FXTrading.com.
Per FPA policy, the rating on this review has been set to Zero stars.
snchzecom
Metro Manila, Philippines,
Aug 23, 2022,
Registered user
It's a good broker (I forgot to say I work for them)
Service use: Live
Length of use: 0-3 Months
Their process in creating an account is easy to follow, which is great for someone who doesn't have much experience in trading yet.
1 trader has found this review helpful
Review moderation team note
5 Star Rating removed.
Sherwin Sanchez, snchzecom, ShaneBarcelon have things in common, like posting reviews from the same IP address. That same IP address was used on August 25, 2022 by the representative of FXTrading.com.
Per FPA policy, the rating on this review has been set to Zero stars.
Sherwin Sanchez, snchzecom, ShaneBarcelon have things in common, like posting reviews from the same IP address. That same IP address was used on August 25, 2022 by the representative of FXTrading.com.
Per FPA policy, the rating on this review has been set to Zero stars.
O
Olivier C.
Cogolin, France,
Oct 6, 2023,
Registered user
Broker is charging swaps retroactively and won't agree to a deal
Service use: Live
Length of use: over 1 Year
This broker sent me an email stating that their Liquidity Provider (LP) had wrong swaps on instrument COFFEE for the past month and that they will charge me retroactively 3800 EUR on my trades...I kindly proposed 1750 EUR instead as I understood the position they were in and wanted to be comprehensive, but they've declined my offer. Unless I agree to their sum, they won't process my withdrawals...Beware of that kind of broker!
Mar 10, 2023 - No Rating Hello after a couple of trades at this broker I've received an email from FXTrading.com asking for a video of me holding POA & POI for "compliance issues". After doing this, I've received an email stating that some of my trades have violated their terms of service and that I will only be able to withdraw my principal, not my profits. This is very peculiar as they do not specify which trades are subject to this violation, and I've only traded generic instruments (1.5 lots eurusd & 30 lots OrangeJuice CFD) with no mispricing or swap error, holding them for a couple of weeks...They claim they are subject to regulation, so I'll wait to see if they come back to their sense of if they are not trustworthy...beware!
I'll keep the community posted
Mar 10, 2023 - No Rating Hello after a couple of trades at this broker I've received an email from FXTrading.com asking for a video of me holding POA & POI for "compliance issues". After doing this, I've received an email stating that some of my trades have violated their terms of service and that I will only be able to withdraw my principal, not my profits. This is very peculiar as they do not specify which trades are subject to this violation, and I've only traded generic instruments (1.5 lots eurusd & 30 lots OrangeJuice CFD) with no mispricing or swap error, holding them for a couple of weeks...They claim they are subject to regulation, so I'll wait to see if they come back to their sense of if they are not trustworthy...beware!
I'll keep the community posted
C
compu-forex
Dubai, United Arab Emirates,
Apr 11, 2023,
Registered user
Managed to reach a deal
Service use: Live
Length of use: 0-3 Months
As a follow up to my previous review I was eventually contacted by My Tony Li. He was a nice chap and helped me to reach a settlement with FXTrading. I managed to get 15 000 euro of my 17'446 euro back through Tony's efforts. I am still uncertain of what the exact issue was and what evidence they have of wrongdoing but as an expression of my appreciation to Tony, I am happy to withdraw some of the harsh rhetoric used in my earlier review.
Mar 3, 2023 - 1 Star Been trading for 15 years in total and with FXTrading for about 3 months - live account. Several withdrawals went through successfully but upon requesting my final 17k, they wrote to me, claiming that I did some form of trading contrary to their terms and conditions. They are planning to take my profits because of this.
To date they have refused to expand about what on earth they are referring to. All trades were made fair and square, and held for multiple days. They took a bet and lost big time, now they refuse to honor their obligation to pay me. Furthermore, they are ghosting me, refusing to answer any emails and their contact number just rings without answer. Chat is useless as they simply say to send an email or wait.
I think they are a SCAM. Stay far away from this broker - they will rip you off.
Mar 3, 2023 - 1 Star Been trading for 15 years in total and with FXTrading for about 3 months - live account. Several withdrawals went through successfully but upon requesting my final 17k, they wrote to me, claiming that I did some form of trading contrary to their terms and conditions. They are planning to take my profits because of this.
To date they have refused to expand about what on earth they are referring to. All trades were made fair and square, and held for multiple days. They took a bet and lost big time, now they refuse to honor their obligation to pay me. Furthermore, they are ghosting me, refusing to answer any emails and their contact number just rings without answer. Chat is useless as they simply say to send an email or wait.
I think they are a SCAM. Stay far away from this broker - they will rip you off.
2 traders have found this review helpful
L
Lawrence liu
queensland, Australia,
Oct 15, 2020,
Registered user
Service use: Live
Length of use: 6-12 Months
I’m client with FXtrading and trading with more than 1 year right now. I’m satisfied with their great services. Withdraw faster, professional acct manager and services based broker. Fxtrading.com were customer focused . Keep it up!
Reply by Vivian Chiou submitted Oct 20, 2020:
Hi Lawrence,
We appreciate your review. At Fxtrading.com, we pride ourselves on providing the best customer service and support to our clients.
Kind regards,
The Fxtrading.com Team
We appreciate your review. At Fxtrading.com, we pride ourselves on providing the best customer service and support to our clients.
Kind regards,
The Fxtrading.com Team
jordenlancer
Melbourne, Australia,
Sep 21, 2020,
Registered user
Very decent experience with trading with this company (because I work for them)
Service use: Live
Length of use: over 1 Year
I would like to thank FXTRADING.com to be part of my regulated secured list of platforms I would be using for myself, and the people I refer.
I wouldn't say its the best, but is a definite recommended company I would pick for safe funds and good trading environment.
I wouldn't say its the best, but is a definite recommended company I would pick for safe funds and good trading environment.
Review moderation team note
5 Star Rating removed.
This review came from the same location used by FXTRADING.com's representative to the FPA. Per FPA policy, the rating on this review has been set to Zero stars.
This review came from the same location used by FXTRADING.com's representative to the FPA. Per FPA policy, the rating on this review has been set to Zero stars.
ShaneBarcelon
Quezon City, Philippines,
Aug 24, 2022,
Registered user
Easy to use! I like it (Because I'm paid by the company to like it)
Service use: Live
Length of use: 3-6 Months
Their support is very helpful and accommodating. They help me through out the process and even though I am no longer new. They still provide me the best service.
1 trader has found this review helpful
Review moderation team note
5 Star Rating removed.
Sherwin Sanchez, snchzecom, ShaneBarcelon have things in common, like posting reviws from the same IP address. The same IP address was used on August 25, 2022 by the representative of FXTrading.com.
Per FPA policy, the rating on this review has been set to Zero stars.
Sherwin Sanchez, snchzecom, ShaneBarcelon have things in common, like posting reviws from the same IP address. The same IP address was used on August 25, 2022 by the representative of FXTrading.com.
Per FPA policy, the rating on this review has been set to Zero stars.
hiendn
SYDNEY, Australia,
Sep 24, 2020,
Registered user
Professional and attentive (employers)
Service use: Live
Length of use: 6-12 Months
Traded with FXTRADING.com almost a year. Level of support & customer service is great compared to other brokers. Spreads are also competitive, especially with the Pro account.
Review moderation team note
5 Star Rating removed.
This review came from the same location used by FXTRADING.com's representative to the FPA. Per FPA policy, the rating on this review has been set to Zero stars.
This review came from the same location used by FXTRADING.com's representative to the FPA. Per FPA policy, the rating on this review has been set to Zero stars.
tomnumberone
Brisbane, Australia,
Sep 24, 2020,
Registered user
Very good brokers and professional team (to work for)
Service use: Live
Length of use: over 1 Year
I've been trading with FXtrading.com almost 1 year and I had very good experieinces. With professional trading platform services and faster reply for questions.
Compare to most of brokers only , I know FXT was one of business offered by Australia boutique investment bank. They had very good trading environment and investment bank level pricing to clients. Promotions were competitive and I'm very happy with it .
Before any decision , I think the best way is to try it rather than listening only.
Compare to most of brokers only , I know FXT was one of business offered by Australia boutique investment bank. They had very good trading environment and investment bank level pricing to clients. Promotions were competitive and I'm very happy with it .
Before any decision , I think the best way is to try it rather than listening only.
Review moderation team note
5 Star Rating removed.
This review came from the same location used by FXTRADING.com's representative to the FPA. Per FPA policy, the rating on this review has been set to Zero stars.
This review came from the same location used by FXTRADING.com's representative to the FPA. Per FPA policy, the rating on this review has been set to Zero stars.
el23876
Ru, Russian Federation,
Apr 18, 2022,
Registered user
one more scam. unable to withdraw deposit
Service use: Live
Length of use: over 1 Year
Refused to withdraw my deposit with the reason "our payment providers do not work with Russians"
I got skrill and bank account in EU.
I got skrill and bank account in EU.
2 traders have found this review helpful
E
Reply by FXTRADING.com submitted Jun 9, 2022:
Thank you for sharing your feedback.
Russia and Ukraine have been added to Australia’s autonomous sanctions, so Australian banks are not permitted to remit payment to Russian banks. FXT is required to abide by these regulations.
As a consequence we cannot process withdrawals to the local bank accounts of Russian and Ukrainian clients.
If these clients are able to prove that they are no longer residents of either Russia or Ukraine by providing proof of address as well as bank account details outside these two countries, we will be able to process their withdrawal applications immediately.
Russia and Ukraine have been added to Australia’s autonomous sanctions, so Australian banks are not permitted to remit payment to Russian banks. FXT is required to abide by these regulations.
As a consequence we cannot process withdrawals to the local bank accounts of Russian and Ukrainian clients.
If these clients are able to prove that they are no longer residents of either Russia or Ukraine by providing proof of address as well as bank account details outside these two countries, we will be able to process their withdrawal applications immediately.