Broker Details
| Minimum Trade Size: | 0.01 |
|---|
| Maximum Leverage: | 200:1 |
|---|
| Minimum to Open Live: | $50 |
|---|
| Established: | 2019 |
| Address: | 6th Floor, 8 Devonshire Square, London, EC2M 4YD, United Kingdom |
| Contact: | support@tiomarkets.uk, |
| Regional offices: | |
| Regulators: | FCA #FRN: 488900 |
| Prohibited countries: |
| Trading platforms: | MT4, MT5 |
| Web Trading: | Yes |
| Mobile Trading: | Yes |
| ECN: | Yes |
| Currencies: | (45+) |
| Cryptocurrencies: | (4) Bitcoin, Litecoin, Ethereum |
| CFD: | (75+) Stocks, Stock Indexes, Oil, Other Commodities |
| EAs/Robots: | Yes |
| News Spike Trading: | Yes |
| Scalping: | Yes |
| Deposit Methods: | Bank Wire, VISA, MasterCard, Bitcoin, Ether/Ethereum, Local Bank Transfers, Other Crypto Currencies, UnionPay |
| Withdrawal Methods: | Bank Wire, VISA, MasterCard, Bitcoin, Ether/Ethereum, Local Bank Transfers, Other Crypto Currencies, UnionPay |
Video
Your company video here? Contact ad sales
Sort by:
Traders Reviews
They do have good trading conditions but bad at support
Service use: Live
Length of use: 3-6 Months
They do have good Spreads. But bad at support especially withdrawal cases. Last month but one, February 14th I closed my account and sent them all the bank details and they verified and agreed to send withdrawals to second card.
On 18th I issued a withdrawal of 62 $ that they sent to the closed card. We had an agreement with their support team that once the bank writes a letter confirming they did not trace the fungs using the ARN number provided by them, they will resend my money. It's been 1 and half months and all they keep telling me is we are looking into it. My account manager surprisingly went silent after that case arised. No email replies or calls.
On 18th I issued a withdrawal of 62 $ that they sent to the closed card. We had an agreement with their support team that once the bank writes a letter confirming they did not trace the fungs using the ARN number provided by them, they will resend my money. It's been 1 and half months and all they keep telling me is we are looking into it. My account manager surprisingly went silent after that case arised. No email replies or calls.
Thank you so much for your comment. Please welcome to our live chat in order to ensure that any further correspondence to you does not get lost by email. Further to investigation on this issue, I can confirm that our support team has been trying to reach you in order to explain that the funds were sent to you. We need the support of your bank in order to identify why the funds have not appeared in your account. Per our email to you - we can provide official documentation showing that the funds indeed have been paid from our side. We are true to our promise in that we payout any withdrawals that are requested by our clients and would never intentionally withold money that is yours. Looking forward to speaking with you further in order to help resolve the issue.
Great company
Service use: Live
Length of use: 0-3 Months
Been using tio for over a month now, great company, very helpful! great spreads much better than previous brokers! and very fast withdrawals!
Thanks for your review, Zakwilding.
WITHDRAWAL NOT PROCESSED
Service use: Live
Length of use: 0-3 Months
I invested $95 with www.tiomarket.com and made profit of $140 after few days. I requested for withdrawal and i was informed by the customer care that initial deposit of $95 will be paid back to my card that i used for deposit and that the profit will be paid through bank wire. After two working days, i received the initial deposit of $95 to my card and the $140 profit is yet to be received since 27th of January 2020. I have contacted them severally and the response was that i should be more patience that the money will soon come. I think this broker is real SCAM when it comes to withdrawal. My profit has been seized. stay away from them. SCAM
Thanks for taking the time to put your comment here Hypercoo10. I've investigated with our support team who advise that the funds were returned to you as part of a split request. partially by credit card (which you confirm you received) and partially by banking transfer - which you say here you 've not received yet. Per your correspondence with our support team we have provided you with proof of payment. We've asked you for confirmation from your bank that they haven't recieved the wire but you didn't respond yet. We assume given your silence that you've now received the funds. If this is not the case, come back to us so we can find another way to resolve your issue. With the very best, TIOmarkets support.
Love the subscription model. Some thing different from all other brokers. Thisnguys are changing the forex industry .
Sort by:
Service use: Live
Length of use: over 1 Year
Around October 2019, they put their exchange in hibernation. Only 2-3 weeks before this though, they were encouraging everyone to join! They said things like the exchange was being "revamped" and there was "never a better time to join". So they intentionally lured in new signups before closing the exchange.
To this day, my tokens are locked up even though I did nothing wrong. These people have been changing the terms since day 1. They are liars and incompetent.