AMBroker.com profile provided by AM Broker, Apr 13, 2020
AM Broker is an international brokerage firm providing services for individuals and institutions that are investing online as well as various affiliate programs. The company offers an electronic trading platform (MetaTrader 5 for desktop, web and mobile) for the purchase and sale of currency pairs (forex), stocks, exchange-traded funds (ETFs), commodities, and cryptocurrencies. It also provides a copy-trading system, PAMM accounts, and an Expert Advisor Builder for generating optimized, backtested trading robots (EAs) with a few clicks without writing codes.
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Traders Reviews
Best platform ever
Service use: Live
Length of use: over 1 Year
Have been trading on the platform over a year ago and am comfortable with the trading platform bcos am generating my profit from it and the charges are very ok compare to other broker
1 trader has found this review helpful
INSTANT DEPOSIT & WITHDRAWAL
Service use: Live
Length of use: over 1 Year
i like it because it offers instant deposit and withdrwals, M pesa has been good for mobile money for kenya and uganda! Excellent Experience
1 trader has found this review helpful
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Service use: Live
Length of use: 6-12 Months
Our support team already explained what happened with your positions, but please allow us to clarify this misunderstanding in a transparent manner also.
First of all, thank you for being our client, we really appreciate it!
You are referring to this position (please check the image: https://prnt.sc/rvz18k) where comments show you have used Close By function from the MT5 mobile app.
The Close By operation allows traders to simultaneously close two opposite positions of the same financial instrument. If opposite positions have different lot values, only one of them will be left open. Its volume will be equal to the difference between the lot values of the two positions, while the direction and open price of the remaining position will be the same as the direction and open price of a larger position.
Compared to an individual closure, the Close By operation allows the trader to save one spread:
If the positions are closed separately, the trader pays the spread two times: the Buy position is closed at Bid, and the sell position is closed at Ask.
During the Close By operation, the open price of the second position is used to close the first one, and the second position is closed at the open price of the first position.
Everyone knows MetaTrader 5 is the most reliable trading platform today (has won awards in two categories during Finance Magnates London Summit Awards 2019) and can not fail in P/L calculations. The -68.63 loss is accurate. Please check the trade report in MT5 (Terminal -> History) and take the above notes into consideration.
If you have further questions, we are happy to assist you.
Best Regards,
AM Broker