EagleFX Review

I've been using this broker for the past 12 months or so now and have had a very pleasant experience. They initially caught my attention as they were offering very good crypto trading conditions and I had been keen to get into some crypto trading along side my forex. So far, so good. I don't have any complaints to make about them, customer service has always been fast and friendly, my withdrawals usually hit my account within around 4 hours or so (depending on the btc network) and it works with MT4 which I use on my phone.
The fees also seem very reasonable and competitive when compared to other brokers. I wish the spread on Bitcoin was a bit tighter, but with 1:100 leverage on cryptos, i can't complain too much! There's not many places offering that,

For me eaglefx is a good all round broker, crypto and forex spreads are small and the customer service is very responsive. I like the quickness of setting up an account no docs needed just an email address.

Been using them for a year now to date and are my go to for crypto trading though I also use these and IC Markets for FX trading. Spreads aren't quite as good as the raw spread account for ICM but good enough but the crypto spreads are very good and 1:100 leverage very handy. Like the BTC withdrawals. Thought it a bit of a pain at first but get used to it and the 2hr withdrawals using that method make it worthwhile. Also been solid over the Covid-19 spikes we have seen which has been pleasing.

I've been using them as my main broker for a while now and they are decent. I use BTC deposit /withdraw which is fast and leverage is right for me. Support good and crypto trading at the weekend.

Nov 19, 2019 - 5 Stars I've been using them since switching from another and I love the support 24/7.
When I make a withdrawal it's done in 2 hours! Spreads are tight too and good if you like trading cryptos.

reliable, good service for clients, deposits and payout system is always good, sticks to timescales expected.

I opened an account so i could trade crypto during weekends and take advantage of the decent leverage they provide. I prefer to trade crypto on a broker rather than an exchange as they tend to confuse me, and all the hacking scandals you hear of. Account sign up was easy enough and i was up and trading within the same day. So far so good ive withdrew my account seed money so now im trading on free money

Tested this broker after seeing some good reviews and they have been generally good, the odd issue has crept up but nothing severe and nothing that didn’t get sorted.

I was recommended Eaglefx by an ex-work colleague who is also a trader. I decided to take his advise as I wanted a broker which i could use for both Forex and Crypto and was happy to discover that you can trade crypto at weekends. I found the sign up process straight forward with the website being easy to navigate. Other good features that this broker has to offer are 24/7 customer support and super quick withdrawals. I would definitely recommend Eaglefx.

On the Plus side they offer 1:500 with no limits on account size and no position limits and 24/7 customer service. On the negative side. If you go negative You have to replace the negative balance before you can continue trading. I don't know of any other broker that does that. And the current bitcoin spread is 1780 and just 10 on another broker I use.

Been with EagleFX since they launched and have had no issues to date. Customer support always fast to respond and Web Trader is a nice addition. I also trade cryptos so the 24/7 trading environment suits my needs.

I’m using this broker lately. Signing up was easy and it’s nice that you could deposit with a card. Customer support seems decent.

I have been with EagleFX for a couple of months now, I had been recommended by a friend. I am really happy with my experience so far and love being able to use the webtrader as I find it quicker. Also a like to be able to deposit with Visa card very handy for myself.

Been trading crypto’s with them since they started trading in Aug 20 and have been happy with their performance and speed of withdrawal into my Ledger nano only takes 1-2hr approx. I’ve recently been trading some FX pairs, nothing poor to report yet, all good so far.

Have been trading crypto currencies for a while and the addition of 24 /7 markets by some brokers was a big bonus. I chose EagleFX and have been very happy with the service both during the week and over the weekends, as I was a little sceptical at first how trading conditions would be on the weekends. You get a very generous leverage, and the speed and ease of using Bitcoin for deposits and withdrawals is always a positive in my book.

I had orders running and the platform went down for over 15 hours with no explanation. Please very my chat with EagleFX:
Chat transcript:
----------
Name: Rolisha Cain
E-mail:
Phone Number:
----------
Nicole (Mon, 10/7/2019, 02:24:04 am Europe/Berlin)
Hello. How may I help you?

Nicole (Mon, 10/7/2019, 02:24:16 am)
Good Evening Rolisha, I hope you are well today.

Nicole (Mon, 10/7/2019, 02:24:18 am)
First of all, can I extend a very warm welcome to Eagle FX. How may I help you today?

Rolisha Cain (Mon, 10/7/2019, 02:24:27 am)
Hello

Rolisha Cain (Mon, 10/7/2019, 02:24:53 am)
MT4 server on my phone is not connecting

Rolisha Cain (Mon, 10/7/2019, 02:25:01 am)
is your server down

Nicole (Mon, 10/7/2019, 02:25:11 am)
May I kindly ask you if you are using the correct logging details, please?

Rolisha Cain (Mon, 10/7/2019, 02:25:24 am)
yes I'm in a orde

Nicole (Mon, 10/7/2019, 02:25:34 am)
May I kindly ask you for a screenshot, please?

Rolisha Cain (Mon, 10/7/2019, 02:25:41 am)
I have place an d order

Rolisha Cain (Mon, 10/7/2019, 02:26:09 am)
your server is timing out

Nicole (Mon, 10/7/2019, 02:26:23 am)
Rolisha, could you kindly provide me with the screenshot fo your MT4, please? That way it would be easier for our Trading team to find what is going on, please.

Rolisha Cain (Mon, 10/7/2019, 02:26:49 am)
do up have a app

Rolisha Cain (Mon, 10/7/2019, 02:27:02 am)
I'm typing from my laptop

Rolisha Cain (Mon, 10/7/2019, 02:27:28 am)
it will be impossible to send a screenhot

Nicole (Mon, 10/7/2019, 02:28:01 am)
If you are using MT4 on your phone, you can take a screenshot and send it to me to our email Support@eaglefx.com

Nicole (Mon, 10/7/2019, 02:31:32 am)
Rolisha, are you still there? Just making sure.

Rolisha Cain (Mon, 10/7/2019, 02:31:34 am)
Just sent screen shot

Nicole (Mon, 10/7/2019, 02:34:48 am)
Thank you, I have received it. may I kindly ask you if you are able to log in into your Eagle FX dashboard, please?

Rolisha Cain (Mon, 10/7/2019, 02:36:43 am)
yes

Nicole (Mon, 10/7/2019, 02:37:37 am)
Much appreciated. I'll wait for it.

Rolisha Cain (Mon, 10/7/2019, 02:39:20 am)
I can 't login on my laptop MT4

Nicole (Mon, 10/7/2019, 02:39:57 am)
Could you kindly provide me with a screenshot of your EagleFX dashboard if you are able to log in, please?

Rolisha Cain (Mon, 10/7/2019, 02:41:41 am)
just sent a pic

Nicole (Mon, 10/7/2019, 02:42:40 am)
I haven't received it yet.

Nicole (Mon, 10/7/2019, 02:43:40 am)
May I kindly ask you to resend it, please?

Rolisha Cain (Mon, 10/7/2019, 02:43:54 am)
yes

Nicole (Mon, 10/7/2019, 02:44:14 am)
Thank you. I've just received this one.

Nicole (Mon, 10/7/2019, 02:44:25 am)
Okay, so you only have issues with your MT4, correct?

Rolisha Cain (Mon, 10/7/2019, 02:44:56 am)
yes.... how can I close out my orders when I'm ready

Rolisha Cain (Mon, 10/7/2019, 02:45:15 am)
if MT4 not working

Nicole (Mon, 10/7/2019, 02:45:19 am)
I have kindly been advised by our Trading team that there have been some technical issues which our team is currently looking into it.

Please note that our team is looking into the matter should have the MT4 issue resolved as soon as possible. Thank you for your patience.
As we speak our tech team is working on solving this issue as soon as possible. Please accept our apologies for the inconvenience, our team is doing their best to solve the issue fastest they can.

Nicole (Mon, 10/7/2019, 02:45:43 am)
I will have to create a Ticket and assign it to our Trading Team. They will look into this further for you. Can you kindly provide me with your MT4 ID along with the Trade ID related to this loss in funds, please.

Unfortunately, we are not able to close this on your behalf.

Rolisha Cain (Mon, 10/7/2019, 02:45:49 am)
what about my order

Rolisha Cain (Mon, 10/7/2019, 02:46:05 am)
How do I not lose money ...this is bad business

Rolisha Cain (Mon, 10/7/2019, 02:46:31 am)
what other platform can I see my orders on

Nicole (Mon, 10/7/2019, 02:46:40 am)
I would kindly advise you to keep trying close the order and in the meantime to provide us with your MT4 and Trade ID in order to sort this out for you, please.

Rolisha Cain (Mon, 10/7/2019, 02:47:05 am)
what other platforms can I see my orders

Nicole (Mon, 10/7/2019, 02:47:20 am)
We apologies for this inconvenience, as previously said, our team is working on this as we speak.

We only support 1 platform which is MT4.

Rolisha Cain (Mon, 10/7/2019, 02:47:45 am)
what is web trader

Rolisha Cain (Mon, 10/7/2019, 02:47:55 am)
can I see my orders on that platform

Nicole (Mon, 10/7/2019, 02:48:03 am)
In order for me to escalate your query, I will just need the following information, please.

1) Trade ID
2) The MT4 account ID

Nicole (Mon, 10/7/2019, 02:48:19 am)
Web Trader is a web version of MT4.

Rolisha Cain (Mon, 10/7/2019, 02:48:45 am)
I don't want to close my orders right now but when I'm read I should be able too.

Nicole (Mon, 10/7/2019, 02:48:55 am)
If you are able to log into web version, please do try it and use it.

Rolisha Cain (Mon, 10/7/2019, 02:49:00 am)
How often does this happens

Rolisha Cain (Mon, 10/7/2019, 02:49:12 am)
Iam very upset

Rolisha Cain (Mon, 10/7/2019, 02:49:23 am)
I don't paly with my mony

Rolisha Cain (Mon, 10/7/2019, 02:49:26 am)
money

Nicole (Mon, 10/7/2019, 02:49:35 am)
To be honest, this is the first time that this has happened and our team is currently checking why is that and they will fix this as soon as possible.

Nicole (Mon, 10/7/2019, 02:49:44 am)
I understand you completely, really.

Rolisha Cain (Mon, 10/7/2019, 02:50:13 am)
where can I find my MT4 ID

Rolisha Cain (Mon, 10/7/2019, 02:50:34 am)
if everthing is frozen

Nicole (Mon, 10/7/2019, 02:50:46 am)
We would need MT4 account number, which is the number of your live account, and Trade ID is the ID of your order.

Rolisha Cain (Mon, 10/7/2019, 02:51:32 am)
Orders ID : __________

Rolisha Cain (Mon, 10/7/2019, 02:52:08 am)
Order ID: ________second order

Rolisha Cain (Mon, 10/7/2019, 02:52:53 am)
MT4 account # my login ID

Nicole (Mon, 10/7/2019, 02:53:03 am)
That is correct.

Rolisha Cain (Mon, 10/7/2019, 02:53:56 am)
MT4 ID:________

Nicole (Mon, 10/7/2019, 02:54:08 am)
Great, thank you.

Rolisha Cain (Mon, 10/7/2019, 02:54:22 am)
I have 2 orders in my que

Nicole (Mon, 10/7/2019, 02:55:15 am)
Could you kindly confirm that your trades are not affected at the moment, please? If those 2 trades which you have provided me are in any way affected, I could forward this for you to our Trading team to sort this out.

Rolisha Cain (Mon, 10/7/2019, 02:56:27 am)
They are affected

Rolisha Cain (Mon, 10/7/2019, 02:56:50 am)
I was going to put in my TP

Rolisha Cain (Mon, 10/7/2019, 02:56:56 am)
but can get on to do it

Nicole (Mon, 10/7/2019, 02:57:31 am)
Okay. As I am not a trading specialist, as previously said, I will kindly forward this to our Trading team to investigate this for you, after which they will contact you via email directly on this matter. Allow me one moment to do so, please.

It’s hard to trade with stop loss using this broker, they trigger your stop loss at least 10 pips before it reaches the actual stop loss you place

Price slipps from stop loss and broker doesn’t pay you back.

Connect to server and it takes 5 mins sometimes to reconnect. Now you lose more money..... b book broker makes sense

Honestly it hasn't been the best experience. The spread high kicks you out and takes your money is one thing another thing is the deposits and withdrawals they take so long they take your money so quickly but for you to be able to transfer your money and deposit it or withdraw it just takes way too long. It's also not a regulated broker so that can explain why everything sucks and why they take so long. I would not recommend EagleFX save your money and find a good regulated broker I know some of them are a little stricter but honestly strict is always better than losing your money or having to wait for it as long as you do. Not only that but the text Authentication take so long. Sometimes it will kick you out and you have to wait for customer service to unlock your account and verify that it's actually you in order for you to actually be able to access it , fund it or withdrawal. It's very misleading don't use eagle FX

I talked with their client service to ask for their liquid provider information. They claim that their liquid providers are regulated, but when I asked them who are the main liquid providers they are marketing with. They refuse to answer, giving an excuse that this is confidential.

I do not think this information should be confidential, and highly doubt their qualification for doing forex business.

Was doing fine until I doubled my deposit in earnings within 30 minutes. Afterward taking careful trades on moves done hundreds of times successfully I'd immediately not just lose but have a massive lag into a strong trend afterward the whole market on the FX pairs would totally reverse rapidly far faster then is possible. This tells me they are using "Spoofing technology". I tested their broker against the 3 others I use with no issue screen to screen each of my consistently profitable brokers had no such rapid trend reversal in .1 second in anticipation for the market order. I use 64gb of ram in my laptop with a dedicated sat cable plugged into a gigablast for reference. This is a lesser known/practiced form of market manipulation the majority of folks will rarely pick up on. When your doing decent regardless of market conditions be cautions with this broker. Closed my account after a conversation with support. Said this much condensed n they never 1 time denied the practice. Just throwing it out there if anyone is like me as an aggressive trader it's not for you as you'll make more then they can afford to part with thus adapting the bot against ya. Just frustrating dealing with this. I've been in the technology industry since I graduated in my early teens n can spot this stuff a mile away. If you on the other hand trade a small amount occasionally I'm sure it'll let you slowly be progressive using proper risk management. For the record I never leave reviews unless I think it could help someone before wasting their time. By no means do I think everything is against anyone it's just obvious to me from how the market literally stops each order no matter how fast you are it'll never be fast enough. We aren't able to beat bots period! This type of "Spoofing" isn't a crime in the brokers side of the world however the US has recently started cracking down on this as it's a deliberate targeted system to no matter how versed you are to constantly come up short. Food for thought. Happy trading everyone!!!

The slippage caused by the sudden market time but I did not let them bear my loss, but my account showed a negative number. When I deposit again, I thought the negative number would disappear, but it did not. Does anyone hope that your deposit will decrease after entering your account? I negotiated with them for two days, but they are shirk their responsibility and they let me bear the loss myself. This is not a responsible and promising broker, so I want to warn everyone not to choose this Forex broker！Don't put your money here again!

Jan 6, 2020 - No Rating This is a fake foreign exchange platform. The slippage caused my fund balance to be negative, but I should not continue to deposit. They said that I must bear the losses caused by the slippage. No Forex platform treats customers this way. So I want to tell everyone that this is an irresponsible fake platform, don't deposit money here

Ive been trading for years also been using bitcoin since 2010 so when I spend hours charting up only to be held back by the super slow processing time GJ had suck before I could even trade on the platform, so I brush it off & wake up with my deposit completed! I submit a withdrawal that moment **THE BEST PART**
Im still waiting on my withdrawal as I write this so if it comes tomorrow perfect, if they scam me ill take my L but don’t even consider them as a brokerage HUGOSWAY never did me wrong ( i only made a EFX account cause i was bored & wanted to see if they was legit enough for me to actually drop racks & flip but not here not ever!

beware the broker trades against you. their platforms freeze when you are in profit and then they stop replying to your email once they have scammed you. i have read online eaglefx,hugosway & cryptorocket all are related and use the same company.

this does add up since hugoway rose as an amazing broker but then news of it scamming or trading against its clients blemished its reputation. same is with this broker. they are currently holding 5k of my funds and not processing the withdrawal.