Fusion Markets review: Regulations, Platforms, Trading Instruments and Broker Ratings.

4.68 • 256 REVIEWS
Gleneagle Group FMGP Trading Group Pty Ltd
Updated: Sep 16, 2024
FusionMarkets.com (.com.au)

5 star review by Bbailey303, Canada

I can’t believe how amazing it has been dealing with Fusion Markets. Their customer support has been excellent. They are quick and responsive with any questions I have. They really care about me being happy with the service.
FusionMarkets have a great range of products to trade and their spreads and fees are the lowest I was able to find. I am really excited to be working with this broker.

What is Fusion Markets?

Fusion Markets is an Australian forex and CFD broker established in 2017. It offers popular cTrader, MT4, and MT5 trading platforms including Desktop, Mobile, and WebTrader versions.

FusionMarkets supports all trading styles including EAs, Scalping, and Spike trading. Copy Trading is offered via Fusion+. Trading instruments include over 80 forex pairs, popular cryptocurrencies, stocks, indexes, precious metals and commodities as CFD.

Fusion Market prides itself on ASIC, VFSC, and FSA-S regulation and low cost trading (fresh data on spreads and commissions is available on the broker website). Fees are waived on Visa, MasterCard, and PayPal deposits; US shares trading incurs 0 broker fee.

Please read Fusion Markets Reviews below and share your live trading experiences with this broker.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 500:1 *
Minimum to Open Live: $1
Established: 2017
Address: Level 10, 627 Chapel St, South Yarra, 3141, Australia
Contact: help@fusionmarkets.com, +61383762706
Regional offices:
Regulators: ASIC #385620, FSA-S #SD096, VFSC #40256
Prohibited countries:
Trading platforms: MT4, MT5, cTrader, WebTrader
Dealing Desk: ❌ No
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes

Trading Instruments

Currencies: (80+)
Cryptocurrencies: (15+) Bitcoin, Litecoin, Ethereum
CFD: (110+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities

Trading Conditions

EAs/Robots: ✅ Yes
News Trading: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

MAM: ✅ Yes
Copy Trading: ✅ Yes
Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Bitcoin, Crypto, Ether/Ethereum, Interac, Jeton, Local Bank Transfers, Neteller, OnlineNaira, Other Crypto Currencies, PayPal, PerfectMoney, SEPA (Single Euro Payments Area), Skrill, ThunderXPay
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Local Bank Transfers
* Offerings and features listed above may vary by account type, jurisdiction, and other factors. Please check the broker's website for more information.
4.68 • 256 REVIEWS

Fusion Markets Most Helpful Customer Reviews

R
Renato S
Milano, Italy,
Mar 14, 2023,
Registered user

The real dependable broker

Service use: Live Length of use: 6-12 Months
Client since August 2022.
FM is a very dependable broker. It provides tight spread with low commission. It supports client with a 24x365 real human presence, always ready and willing to assist and solve any possible issue, providing advise and suggestions through the online chat. They answer to your email, even on saturday/sunday night; it's just a matter of a couple of hours max.
Withdrawal goes smoothly and you get your money back in few days. Personally I made more than 10 withdrawal from Australia to Europe and got my money on my credit card in 3 working days. Withdrawal to bank account in EUR goes through the SEPA process without any banking commission/fee.
Deposit/withdrawal and inter-account transfers are easy and quick.
The only improve I feel necessary regards the test environment since FM has a very poor historical data (at tick level) which forces you to use other's brokers platform to perform your tests.
7 traders have found this review helpful
R
Ruu85
Lima, Peru,
Jun 30, 2023,
Registered user

Best broker hands down

Service use: Live Length of use: 0-3 Months
Been looking for a broker with fair spreads but never thought I’d find spreads like Fusion does. Customer service was top notch the other day, I had an issue with a crypto deposit and they helped me out right away. Lowest spreads I’ve seen on BTC so far. I’m glad I found them and hope to have them around for a long time.
3 traders have found this review helpful
F
Reply by Fusion Markets submitted Nov 24, 2023:
Hi Ruu85,

We really appreciate your review. Fusion Markets has always been a broker that delivers low-cost and competitive pricing across all of our products, including cryptocurrency and specifically Bitcoin. We've also recently improved our spreads (we publish our live and historical spreads on our website for all), and we kindly suggest you to re-review these.

It's also great to hear that your recent deposit issue has been resolved.

If you need anything else, feel free to reach out to our 24/7 live support team.
G
ganesan3025
Kulai Johor Malaysia, Malaysia,
Dec 14, 2022,
Registered user

Fusion Markets gave me what i want

Service use: Live Length of use: over 1 Year
I am seaching my genuine ECN/STP forex broker for the pass 1year.So many reviews.
Then i find Fusion Markets who gave me what i want.
Model:ECN/STP
Funding Method : Withdraw my local bank direct( 3 days)
I hope traders out there can used this broker for best result.

Thank You

Ganesan
Malaysia
Fundermental traders for 12 years
2 traders have found this review helpful
F
Reply by Fusion Markets submitted Feb 15, 2023:
Hi Ganesan,

Thanks for taking the time to leave some feedback for the FPA community.

Fusion Markets is true to its word of being a strictly non-dealing desk broker and we're so pleased you're impressed with our trading conditions.

We've really made deposits and withdrawals easy and seamless for all our clients and we'll continue further down this path.

This being said, we are looking to be the best broker out there, let us know what more you think we could do to achieve that goal.

We appreciate you joining and look forward to working with you for many years to come.
A
Asianmouse
Lisbon, Portugal,
May 21, 2022,
Registered user

One of the best Forex Brokers in the industry

Service use: Live Length of use: 0-3 Months
This is an update from my previous review where I gave them a 1 star. The company made many changes that I complained about which now has made the trading experience on their platforms much more fair and enjoyable.

Here are the changes I didn't like that they changed:
1) Demo and Live account mechanics were different. On demo accounts there were no slippage. It was instant execution. On Live accounts, there were slippages because when you used one-click, it would always ask for confirmation. This was every annoying and it limited traders to managing trades one at a time which was very inefficient. The real trading experience in Live account was different from demo account. This has been corrected. So now, both environment are the same. Most forex brokers scam users like this by the way, in Demo environment it is completely set up differently from the real Live accounts. I'm please that Fusion Market has made both environment the same so you are getting the real experience when practicing in demo.

2) They corrected the settings in MT5 that allowed invalid trades to be executed. Before if you made a Sell order, you can input any number, even if you put the TP above the purchased price, MT5 would accept the order. This type of order would result in you losing profits obviously. It has been corrected. Now, if you make typos and you put it TP that is not valid for a Sell Order, it doesn't get executed. This is very helpful and critical for the new traders so they don't lose money by making typos.

3) They looked into one of my trades where i complained about chart manipulation and it turned out that, it was the Sydney session which caused the massive price fluctuation. I didn't know it was the Sydney session at the time hence I didn't know that it would cause that. Now, it's be clarified. I trust trading on their platform now.

Overall, I prefer Fusion Markets over every other forex broker that I have been thoroughly researching and investing. I like that they respond to customers complaints (unlike IC Markets) and they take proactive measures to ensure customer satisfaction. This is very important for customer retention, trust and sustainability.

May 7, 2022 - 1 Star I was very happy and impress with this broker. Everything was great about it, the service, site, customer service and commissions. I did one trade with them and saw the manipulation on the feeds. I was profiting then all of a sudden my MT5 starts glitching, views changing, one of my trades was down - €500 even though it was suppose to be in the profit. It was the strangest thing I have ever seen. Needless to say, I didn't trust the company after it. I exit the trades with some profits and withdrew all my money and ran for the hills. LOL...

Reply by Fusion Markets submitted May 12, 2022 Hi AM,

Thanks for your feedback

We've provided you with one trade investigation that related to bid and ask pricing on a sell trade. Sell trades open at the bid and close at the ask, and MT4 pricing only creates candles based on bids. We went into great detail in our trade investigations for you to help explain this further but appreciate it can be confusing when you're starting out.

In relation to your - €500 trade, as you know, we have attempted to request further information for you via email. We are an honest and transparent broker and will do all we can to provide you with data so that you are confident in what took place on the platform. Our team member, Xavier, has asked for this. We eagerly await your reply to help us understand this.

Say what you will about MT4/MT5, but there is a reason it's the #1 platform for FX Trading of retail clients across the world. It's incredibly reliable and robust and is not prone to "glitching" or "views changing" out of the blue. Otherwise, all brokers here on FPA would receive similar reviews about the same platform.

We appreciate that you admire our service, and we're sorry to hear you feel we're manipulating trades. We are happy to work with you on any trade investigations you'd like us to look for at any time and believe in being as transparent as possible to help shine some light on any issues you've had with the platform.
3 traders have found this review helpful
M
Mario Dragota
Deva, Romania,
Jul 29, 2023,
Registered user

Absolutely amazing experience

Service use: Live Length of use: 0-3 Months
Fusion Markets has been the best broker for me as far as I know.
They have the lowest trading costs ,nice, fast and personalised support and a great range of products to trade.
In my case, I only trade AUD/USD, and their 0 spread on this pair is amazing, and even with high volatility with economic events, spreads rise only to 1.5 - 3 pips during short seconds and after that they stabilize again, so in this aspect they are very good for scalping traders. On the other hand, comissions are really low compared to other brokers.
1 trader has found this review helpful

Recent User Reviews of Fusion Markets

S
Someone8181812
England, United Kingdom,
Aug 30, 2024,
Registered user

If I could do 4.5 stars I would. Very good customer service

Service use: Live Length of use: 3-6 Months
I don’t usually leave reviews but this broker is the best one I have ever used. There is a email address that is the ceo of the company and he responds to me answering every question I have within 24 hours. His response even included an image of my account with arrows pointing at the specific thing I was asking about!
Just one thing that would be better is before signing up if they could provide a bit more information such as fees, different accounts that affect them but other than that this is great. Even tho I didn’t know about this info I asked him in an email and he replied quickly and simply. The payouts happen very quickly as well I am pretty sure they happen the same day but I can’t quite remember, but overall great customer service and great broker to use
U
uniquefx
Egypt , Egypt,
Jul 5, 2024,
Registered user

I recommend it to beginners and professional traders

Service use: Live Length of use: over 1 Year
After a year or more with real accounts with Fusion Markets , I want to share my experience with traders with them:
Without exaggeration, Fusion is considered the magic solution to the problems of beginners and professional traders alike, for several reasons, including the highly respected and intelligent CEO, Mr. Phil Horner, and the good and fast customer support. All of this is nice, but the powerful factor capable of changing the profitability equations for traders is... (The very small spread) which sometimes approaches zero, which is not offered by any other company in the Forex market, which reassures the scalper speculator and the day trader as well, as they can benefit from limited-range market conditions.
In addition to the ease of withdrawing profits, whatever they are.
S
spacca
italy , Italy,
Jun 22, 2024,
Registered user

Where did the missing money go?

Service use: Live Length of use: over 1 Year
I'll give you three days to reply to me, then we'll talk in forexpeacearmy
I've been asking you for 2 months where the money went on my account 103632. I should have 631.62 but instead I only have 445. 39
and you haven't answered me for two months
Furthermore, you blocked my access because you asked for email confirmation which you clearly didn't send.
Ho ahead and search your junk mail and you'll find it, you don't send any codes and no one asked you to do this, or you have to inform customers that you will send an access confirmation code
I've been waiting for an email from you for two months

Great people FPA sorry,,,
I'm forced to write here because fusion isn't responding to my emails and has blocked my access
with the false strategy we send you an email with control queues that they will never send
I have big fraud problems to which no one responds except support agents who tell me that they will take a question to the accounting offices and nothing happens anymore,, so I am forced to write here
hoping for a response from Fusion.

Apr 24, 2020 - 1 Star I have sent 1000€ for new opened accout +
I paid 4€ to my bank
they say 900€ has arrived for bank fees but for withdraw I think sure i have to pay other 100€
BUT
they don't want to withdraw !!
I my withdrawal of 900 was denied by them
please help .what can I do ??do not accept any responsibility e
they accuse my bank of high commissions
but I have proof that this is not true !!!
no one had withdrawal problems with fusion ??

Reply by Fusion Markets submitted Apr 30, 2020 Hi Spacca, Thanks for sharing your experience with us. I'm sorry to hear about the pain this issue has caused you. I believe you've been in contact with our CEO regarding this matter. We take this complaint very seriously and have sent multiple solutions to try to assist. Nevertheless, happy to provide clarity on this for the FPA Community. When you made a deposit via bank wire, your regional bank has used an intermediary bank which charges added fees (excessive we agree) along the way or has made an error. That is why we only received EUR 902 in our account which is, unfortunately, out of our control and we disclose this on our payment page. We process thousands of EUR payments a month and this is the first time we've had a bank take such a large clip along the way. As a goodwill gesture for your loss, we offered you a credit that could be turned to cash as you traded. You rejected our offer and then, unfortunately, began to make unpleasant comments about our country. At no point did we stop you making your withdrawal except ask you to confirm that you would not get hit with fees trying in the same way you deposited with. We are sorry that you feel hurt by this situation (we would be upset losing 100 euros too) but let's come together, leave unprofessional remarks aside and try to be on the same side to resolve this as a team. We kindly ask you to reply to our last few emails so we can resolve this for you. Sincerely, Rachel.
2 traders have found this review helpful
M
Md Jahangir Alam
Bangladesh , Bangladesh,
Jun 21, 2024,
Registered user

Trades hardly against profitable forex trader.

Service use: Live Length of use: 0-3 Months
My live account with this broker is 182397. I came here to see 0 pips spread in myfxbook, low Commission and too much positive reviews on FPA. I started only 20 and turned to 43.37 dollar within one day. I became very happy and thought to become millionaire very soon. I am an experienced forex trader since 2007, I know how the forex market works, what indicators works most and whats not. But, from next day, they sent to me B Book as I was making money rapidly. They were trading against me with their full energy and all my trades was goning wrong surprisingly to blow up my account. I realized that they dont like profitable trader. My advice to traders "Do no come here to Die".
1 trader has found this review helpful
V
vikranger
Bucharest, Romania,
Jun 17, 2024,
Registered user

Serious broker

Service use: Live Length of use: 3-6 Months
Fusion Markets is a broker we found after long searches. They offer reliable services, small spreads and good order execution. The management interface is well organized, Fusion+ is a promising service.
My experience so far with this broker has been completely satisfactory.
1 trader has found this review helpful

Frequently Asked Questions

Is Fusion Markets a good broker?

Unbiased traders reviews on ForexPeaceArmy is the best way to answer if FusionMarkets is a good broker: https://www.forexpeacearmy.com/forex-reviews/16886/fusion-markets-review

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent Fusion Markets community discussions: https://www.forexpeacearmy.com/community/tags/fusionmarkets/

Is Fusion Markets regulated?

Fusion Markets is regulated by:
  1. Australian Securities and Investments Commission (ASIC) under Australian Financial Services License No. 385620
  2. Vanuatu Financial Sevices Commission under license VFSC #40256
  3. Financial Services Authority of Seychelles under FSA-S #SD096

What is the minimum deposit for Fusion Markets?

Fusion Market doesn't require a minimum deposit to open an account with them.

It is recommended to start with what you feel comfortable and affordable.

What are the minimum and maximum leverage for Fusion Markets?

The leverages from Fusion Markets vary depending on the asset type.
  • For Forex & Metals: 20:1 to 500:1.
  • For CFDs: the maximum is 100:1.
  • For Cryptocurrencies: the maximum is 5:1.

How long does it take to deposit to Fusion Markets?

For a deposit to arrive in your Fusion Broker account, the amount of time it takes depends on the payment methods you choose.
  • Visa or Mastercard within Australia: Should be credited to your account instantly.
  • A bank wire internationally to Australia, the average is 2-3 business days.
  • However, depending on which country you are depositing from, the process of an international bank wire can typically take up to 5 business days.