Fusion Markets review: Regulations, Platforms, Trading Instruments and Broker Ratings.

4.674 • 247 REVIEWS
Gleneagle Group FMGP Trading Group Pty Ltd
Updated: Mar 28, 2024
FusionMarkets.com

5 star review by Bbailey303, Canada

I can’t believe how amazing it has been dealing with Fusion Markets. Their customer support has been excellent. They are quick and responsive with any questions I have. They really care about me being happy with the service.
FusionMarkets have a great range of products to trade and their spreads and fees are the lowest I was able to find. I am really excited to be working with this broker.

What is Fusion Markets?

Fusion Markets is an Australian forex and CFD broker established in 2017. It offers popular cTrader, MT4, and MT5 trading platforms including Desktop, Mobile, and WebTrader versions.

FusionMarkets supports all trading styles including EAs, Scalping, and Spike trading. Copy Trading is offered via Fusion+. Trading instruments include over 80 forex pairs, popular cryptocurrencies, stocks, indexes, precious metals and commodities as CFD.

Fusion Market prides itself on ASIC, VFSC, and FSA-S regulation and low cost trading (fresh data on spreads and commissions is available on the broker website). Fees are waived on Visa, MasterCard, and PayPal deposits; US shares trading incurs 0 broker fee.

Please read Fusion Markets Reviews below and share your live trading experiences with this broker.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 500:1
Minimum to Open Live: $1
Established: 2017
Address: Level 10, 627 Chapel St, South Yarra, 3141, Australia
Contact: help@fusionmarkets.com, +61383762706
Regional offices:
Regulators: ASIC #385620, FSA-S #SD096, VFSC #40256
Prohibited countries:
Trading platforms: MT4, MT5, cTrader, WebTrader
Dealing Desk: ❌ No
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes

Trading Instruments

Currencies: (80+)
Cryptocurrencies: (15+) Bitcoin, Litecoin, Ethereum
CFD: (110+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities

Trading Conditions

EAs/Robots: ✅ Yes
News Trading: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

MAM: ✅ Yes
Copy Trading: ✅ Yes
Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Bitcoin, Cryptocurrency, Ether/Ethereum, Interac, Jeton, Local Bank Transfers, Neteller, OnlineNaira, Other Crypto Currencies, PayPal, PerfectMoney, SEPA (Single Euro Payments Area), Skrill, ThunderXPay
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Local Bank Transfers
* Please check broker website for more information
4.674 • 247 REVIEWS

Fusion Markets Most Helpful Customer Reviews

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Renato S
Milano, Italy,
Mar 14, 2023,
Registered user

The real dependable broker

Service use: Live Length of use: 6-12 Months
Client since August 2022.
FM is a very dependable broker. It provides tight spread with low commission. It supports client with a 24x365 real human presence, always ready and willing to assist and solve any possible issue, providing advise and suggestions through the online chat. They answer to your email, even on saturday/sunday night; it's just a matter of a couple of hours max.
Withdrawal goes smoothly and you get your money back in few days. Personally I made more than 10 withdrawal from Australia to Europe and got my money on my credit card in 3 working days. Withdrawal to bank account in EUR goes through the SEPA process without any banking commission/fee.
Deposit/withdrawal and inter-account transfers are easy and quick.
The only improve I feel necessary regards the test environment since FM has a very poor historical data (at tick level) which forces you to use other's brokers platform to perform your tests.
5 traders have found this review helpful
R
Ruu85
Lima, Peru,
Jun 30, 2023,
Registered user

Best broker hands down

Service use: Live Length of use: 0-3 Months
Been looking for a broker with fair spreads but never thought I’d find spreads like Fusion does. Customer service was top notch the other day, I had an issue with a crypto deposit and they helped me out right away. Lowest spreads I’ve seen on BTC so far. I’m glad I found them and hope to have them around for a long time.
2 traders have found this review helpful
R
Reply by Fusion Markets submitted Nov 24, 2023:
Hi,

Thanks for taking the time to share your experience with Fusion Markets.

We aim to provide competitive pricing for all of our markets, including markets like BTC, where it's quite difficult to supply low spreads.

I am glad we were able to solve your crypto deposit issue, and I hope the experience with our Success Team was a great one.

I hope you enjoy your trading journey with Fusion Markets, and feel free to reach out if we can ever assist.
G
ganesan3025
Kulai Johor Malaysia, Malaysia,
Dec 14, 2022,
Registered user

Fusion Markets gave me what i want

Service use: Live Length of use: over 1 Year
I am seaching my genuine ECN/STP forex broker for the pass 1year.So many reviews.
Then i find Fusion Markets who gave me what i want.
Model:ECN/STP
Funding Method : Withdraw my local bank direct( 3 days)
I hope traders out there can used this broker for best result.

Thank You

Ganesan
Malaysia
Fundermental traders for 12 years
1 trader has found this review helpful
G
Reply by Fusion Markets submitted Feb 15, 2023:
Hi Ganesan,

Thanks for taking the time to leave some feedback for the FPA community.

Fusion Markets is true to its word of being a strictly non-dealing desk broker and we're so pleased you're impressed with our trading conditions.

We've really made deposits and withdrawals easy and seamless for all our clients and we'll continue further down this path.

This being said, we are looking to be the best broker out there, let us know what more you think we could do to achieve that goal.

We appreciate you joining and look forward to working with you for many years to come.
A
Asianmouse
Lisbon, Portugal,
May 21, 2022,
Registered user

One of the best Forex Brokers in the industry

Service use: Live Length of use: 0-3 Months
This is an update from my previous review where I gave them a 1 star. The company made many changes that I complained about which now has made the trading experience on their platforms much more fair and enjoyable.

Here are the changes I didn't like that they changed:
1) Demo and Live account mechanics were different. On demo accounts there were no slippage. It was instant execution. On Live accounts, there were slippages because when you used one-click, it would always ask for confirmation. This was every annoying and it limited traders to managing trades one at a time which was very inefficient. The real trading experience in Live account was different from demo account. This has been corrected. So now, both environment are the same. Most forex brokers scam users like this by the way, in Demo environment it is completely set up differently from the real Live accounts. I'm please that Fusion Market has made both environment the same so you are getting the real experience when practicing in demo.

2) They corrected the settings in MT5 that allowed invalid trades to be executed. Before if you made a Sell order, you can input any number, even if you put the TP above the purchased price, MT5 would accept the order. This type of order would result in you losing profits obviously. It has been corrected. Now, if you make typos and you put it TP that is not valid for a Sell Order, it doesn't get executed. This is very helpful and critical for the new traders so they don't lose money by making typos.

3) They looked into one of my trades where i complained about chart manipulation and it turned out that, it was the Sydney session which caused the massive price fluctuation. I didn't know it was the Sydney session at the time hence I didn't know that it would cause that. Now, it's be clarified. I trust trading on their platform now.

Overall, I prefer Fusion Markets over every other forex broker that I have been thoroughly researching and investing. I like that they respond to customers complaints (unlike IC Markets) and they take proactive measures to ensure customer satisfaction. This is very important for customer retention, trust and sustainability.

May 7, 2022 - 1 Star I was very happy and impress with this broker. Everything was great about it, the service, site, customer service and commissions. I did one trade with them and saw the manipulation on the feeds. I was profiting then all of a sudden my MT5 starts glitching, views changing, one of my trades was down - €500 even though it was suppose to be in the profit. It was the strangest thing I have ever seen. Needless to say, I didn't trust the company after it. I exit the trades with some profits and withdrew all my money and ran for the hills. LOL...

Reply by Fusion Markets submitted May 12, 2022 Hi AM,

Thanks for your feedback

We've provided you with one trade investigation that related to bid and ask pricing on a sell trade. Sell trades open at the bid and close at the ask, and MT4 pricing only creates candles based on bids. We went into great detail in our trade investigations for you to help explain this further but appreciate it can be confusing when you're starting out.

In relation to your - €500 trade, as you know, we have attempted to request further information for you via email. We are an honest and transparent broker and will do all we can to provide you with data so that you are confident in what took place on the platform. Our team member, Xavier, has asked for this. We eagerly await your reply to help us understand this.

Say what you will about MT4/MT5, but there is a reason it's the #1 platform for FX Trading of retail clients across the world. It's incredibly reliable and robust and is not prone to "glitching" or "views changing" out of the blue. Otherwise, all brokers here on FPA would receive similar reviews about the same platform.

We appreciate that you admire our service, and we're sorry to hear you feel we're manipulating trades. We are happy to work with you on any trade investigations you'd like us to look for at any time and believe in being as transparent as possible to help shine some light on any issues you've had with the platform.
2 traders have found this review helpful
M
Mario Dragota
Deva, Romania,
Jul 29, 2023,
Registered user

Absolutely amazing experience

Service use: Live Length of use: 0-3 Months
Fusion Markets has been the best broker for me as far as I know.
They have the lowest trading costs ,nice, fast and personalised support and a great range of products to trade.
In my case, I only trade AUD/USD, and their 0 spread on this pair is amazing, and even with high volatility with economic events, spreads rise only to 1.5 - 3 pips during short seconds and after that they stabilize again, so in this aspect they are very good for scalping traders. On the other hand, comissions are really low compared to other brokers.
M
Reply by Fusion Markets submitted Nov 24, 2023:
Hi Mario,

Amazing review!

Thanks for sharing your fantastic experience with our support team; we endeavor to deliver personalized solutions for our clients in a timely matter.

Our spreads and commission structures are quite hard to beat; this is because we want to ensure our traders have the best possible conditions to trade with, even when the market is experiencing significant volatility.

I look forward to seeing your trading journey with Fusion Markets, and I wish you the best.

Recent User Reviews of Fusion Markets

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Muhannadi
Qatar, Qatar,
Mar 22, 2024,
Registered user

Lowest commotions

Service use: Live Length of use: 3-6 Months
I have registered with this company and found it to have very appealing features so far: lower spread prices, minimal commission fees, fast customer service, and quick withdrawal process. Thank you, and I hope you continue to be the best company. Thank you.
M
Reply by Fusion Markets submitted Mar 27, 2024:
Thanks for the glowing review!

We've realised that execution speed is super important to many of our traders, particularly those scalping the markets. Our Zero Account is excellent for those who want fast execution speed and low commissions and spreads, a great solution to most of our client's trading strategies.

Between our Trading Specialists, Account Managers and Help Team, we're pretty pleased with our customer support team and very glad our clients are too.

We are looking to be the best broker out there; feel free to send us an email and let us know what more we can do,

We look forward to working with you for many years and having you on board as a trader at Fusion Markets.
M
mrKingsammy
Nigeria , Nigeria,
Mar 22, 2024,
Registered user

MY BEST BROKER 2024

Service use: Live Length of use: 0-3 Months
I changed my broker to fusion and the thing I love about them is Their lowest trading costs
Fast personalised support. Withdrawal and deposit were also smooth with no issue whatsover.. Great broker.
M
Reply by Fusion Markets submitted Mar 27, 2024:
Fantastic review! We appreciate it. We agree that a broker plays a vital role in any trader's success. Our philosophy is always to be able to help our traders and deliver them the lowest prices for trades alongside great payment processes. We appreciate you joining us and look forward to working with you for many years!

L
LoukiaCharilaou
Cyprus, Cyprus,
Mar 13, 2024,
Registered user

The best broker of all

Service use: Live Length of use: 0-3 Months

I have been looking for a good broker for a very long time and I am so lucky I have found Fusion Markets.
Fusion Markets is the best broker for me since they have the lowest trading costs and a great range of products to trade.
What I like best is their team. They are always there to help you, guide you and answer all your questions.They are so helpful,patient and kind. Thank you,Fusion Markets for making my trading experience so pleasant.
L
Reply by Fusion Markets submitted Mar 19, 2024:
Hey!

We really appreciate your amazing review!

Thanks for calling out some of the key points of why people come to Fusion.

Here at Fusion Markets, we believe that traders shouldn't have to pick between low-cost and accessible support for their brokers, hence our focus on ensuring that we offer around-the-clock 24/7 support but also very cost-effective trading conditions.

We wish you the best and appreciate you sharing your fantastic experience.
L
Looijz
., Netherlands,
Mar 9, 2024,
Registered user

Great trading conditions and support

Service use: Live Length of use: 0-3 Months
Fusion Markers has the lowest commissions I've seen so far and super tight spreads with a large range of instruments available.
Great fast support! Also, a big plus to me is Ctrader is available.
L
Reply by Fusion Markets submitted Mar 12, 2024:
Hi,

Amazing review!

We believe it’s a core part of our philosophy to provide competitive trading conditions for our clients, including expedient and smooth trade executions as otherwise it would be impossible to be one of the best brokers in the industry.

Wishing you the best with your trading journey and we hope you enjoy using our C-Trader platform!
T
timt4rade
Barcelona, Spain,
Feb 1, 2024,
Registered user

It seems like a good and serious company. But it only seems…

Service use: Live Length of use: 3-6 Months
It seems like a good and serious company. But it only seems… They have good support and respond quickly to all your questions. I also used this broker two months ago and didn’t have any problems at all. I could deposit and withdraw my money very quickly. But they changed something…
Two days ago I tried to deposit the money into my account using my several credit cards (some of them I used before, two months ago) but suddenly none of them were working and the transactions didn’t go through. The support explained to me that my credit cards don’t have 3DS technology on them or something like this… I use the same credit cards with other Forex Brokers and they don’t have problems with them…
So I tried to deposit the money using the alternative deposit methods they offer. I deposited some crypto, USDT. By other brokers the process of depositing crypto is very quick and only takes about 30 minutes, but not by Fusion Markets. 14 hours have passed and my deposit still has not arrived into my broker's account but I have confirmation from Blockchain that says that the money has arrived into the wallet of the payment provider they use 12 hours ago. So why does it take so long?
In my opinion the fact that you can’t pay with any normal credit card by this broker and that crypto deposits don’t arrive (or arrive very late) is no go for me. Why do I have to suffer such a level of unprofessionalism when there are so many good brokers out there? So maybe this is the question that you should ask yourself before depositing money with this broker….
2 traders have found this review helpful
T
Reply by Fusion Markets submitted Feb 6, 2024:
Hi there,

Thank you for taking the time to share your experience with Fusion Markets with the Forex Peace Army Community. We appreciate your feedback and will endeavour to consider this in future platform improvements.

We can relate to the frustration that can occur when you experience iss ues with transactions from your trading account, and I want to assure you that addressing the matters raised in your recent review is our immediate focus.

While tens of thousands of traders withdraw and deposit funds with Fusion Markets daily without issue, I have personally brought this matter to the attention of our Finance Team. We are actively investigating the situation and seeing what we can do to improve our ease of utility for these transactions.

This requirement for 3DS technology is not one imposed by Fusion Markets; but by our payment service providers as a security requirement to confirm the validity of transactions, you can often reach out to your card provider to request this to be enabled for your account. In addition we’re in the process of reviewing our crypto infrastructure to allow for more expedient and quickly processed withdrawals and deposits.

Your business is of utmost importance to us, and I am committed to addressing your concerns promptly. Our dedicated success team, is ready to assist you. Please reach out to them at help@fusionmarkets.com with attention to Mitchell, and rest assured that your concerns will be handled with the utmost care. We are dedicated to transforming your experience into a 5-star one.

Thank you again for sharing your valuable feedback. We appreciate your patience as we work diligently to resolve this matter and continually improve our services.

Frequently Asked Questions

Is Fusion Markets a good broker?

Unbiased traders reviews on ForexPeaceArmy is the best way to answer if FusionMarkets is a good broker: https://www.forexpeacearmy.com/forex-reviews/16886/fusion-markets-review

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent Fusion Markets community discussions: https://www.forexpeacearmy.com/community/tags/fusionmarkets/

Is Fusion Markets regulated?

Fusion Markets is regulated by:
  1. Australian Securities and Investments Commission (ASIC) under Australian Financial Services License No. 385620
  2. Vanuatu Financial Sevices Commission under license VFSC #40256
  3. Financial Services Authority of Seychelles under FSA-S #SD096

What is the minimum deposit for Fusion Markets?

Fusion Market doesn't require a minimum deposit to open an account with them.

It is recommended to start with what you feel comfortable and affordable.

What are the minimum and maximum leverage for Fusion Markets?

The leverages from Fusion Markets vary depending on the asset type.
  • For Forex & Metals: 20:1 to 500:1.
  • For CFDs: the maximum is 100:1.
  • For Cryptocurrencies: the maximum is 5:1.

How long does it take to deposit to Fusion Markets?

For a deposit to arrive in your Fusion Broker account, the amount of time it takes depends on the payment methods you choose.
  • Visa or Mastercard within Australia: Should be credited to your account instantly.
  • A bank wire internationally to Australia, the average is 2-3 business days.
  • However, depending on which country you are depositing from, the process of an international bank wire can typically take up to 5 business days.