I transferred BTC to the CryptoxchangePro platform after they have verified my KYC and pretty much everything. You will never encounter a problem depositing coins like BTC, XPR, Ethereum, and Bitcoin Cash. But the moment you ask for a withdrawal is like they ghost you. They will not respond to your emails. The site seems like New and they have other third party sites like Coincapitalventures.com, and the rest. They claim that they hold the BTC/coin on a private vault. I do have access to my account and can see my balance, but I can't withdraw. They won't process my withdrawals after sending them countless emails. Please, stay far off and never do any kind of transaction on this site and Coincapitalventures.com. I will update my post if they process my withdrawal. Stay safe guys!