TradeZero.co Review
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1 REVIEWS
USA Stock Broker
Bahamian Stock Broker
Stockbrokers of the Americas and Caribbean
TradeZero is a Bahamian and US stock broker. Trade Zero offers ZeroWeb and ZeroMobile online stock trading platform. TradeZero.co offers stocks and options for your personal investment and trading options.
1 •
1 REVIEWS
Recent User Reviews of TradeZero.co
adly3000
Alexandria, Egypt,
Sep 28, 2021,
Registered user
TZ Pro disconnecting.
Service use: Live
Length of use: over 1 Year
On 27th Sept. I had 3 holding trades on Ater ticker. Once the first one active at 9:35 Trade Zero Pro disconnected. I tried to login from my trading PC failed, tried to login from my laptop failed also. Then after 1 min it connects but not loading charts and not allowing any cancelling or liquidating the orders. After 5 mins everything back normal and the customer service confirmed that they restored the system, and I can mail them for further help. once I logged, I liquidated the position on loss of 1072$ I have 2 losing trades in 2 months. My max loss 183$.That ATER trade I could also end in profit if not such a firm issue happened.
I mailed the customer service and "Dell" offered 25$ as a compensation :D.
I refused and requested full compensation. As it was not my fault at all.
Then "Antone" said (while we understand your frustration.
as stated in account application TradeZero does not reimburse for losses.
you can find a screenshot of this attached to the email.).
And That's it. TradeZero had many delay issues before but it was giving a chance to cancel order. I lost all my gains on September in that trade with zero help and any good real compensation.
I mailed the customer service and "Dell" offered 25$ as a compensation :D.
I refused and requested full compensation. As it was not my fault at all.
Then "Antone" said (while we understand your frustration.
as stated in account application TradeZero does not reimburse for losses.
you can find a screenshot of this attached to the email.).
And That's it. TradeZero had many delay issues before but it was giving a chance to cancel order. I lost all my gains on September in that trade with zero help and any good real compensation.