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ProMarketsOnline is a forex broker. Pro Markets Online offers the Web Trader and Desktop App forex trading platform. offers a number of forex pairs, cryptocurrencies, commodities, indices and stocks for your personal investment and trading options.

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Cape Town, South Africa,
Dec 16, 2020,
Registered user


Service use: Other

Length of use: 0-3 Months

They refuse to answer my emails or engage with me telephonically.
They don't have an address or telephone number,
Currently being investigated by Fraud Authorities.
Cape Town, South Africa,
Dec 6, 2020,
Registered user


Service use: Live

Length of use: 0-3 Months

I was contacted by John White, who encouraged me to open a new Broker Account. I made a deposit of USD250.00 Then I was phoned by Ben Jakovich, who told me he is my Accounts Manager. Ben Jakovich also told me that having such a small account, he is not able to help me, and that I will not be able to do any trading on thi account. He encouraged me to make a further deposit. With his help I made a few trades which were all closed in a profit. Ben Jakovich kept on phoning me and requesting more deposits, and explaining to me that the higher the balance in my account, the more profitable trades I will be able to make. I then made more deposits, so a to qualify for more benefits from the company. The company also gave me Bonuses, which I was told would increase my Equity and enable me to make bigger profits. Numerous trades were opened and all were closed in a profit position. All appeared in order, until I requested a Withdrawal of part of my Profits Ben Jakovich explained that a Withdrawal was not possible, and when I insisted, he handed the phone over to John White, who emphasized that a Withdrawal at that stage "would damage" my Broker Account. I allowed them to convince me not to make a Withdrawal. After more deposits made by myself, and numerous more profitable trades, I again requested a Withdrawal, and was again met with "I am going to damage my account, and they recommend that I do not make a Withdrawal. I was given the assurance by Ben Jakovich that my deposited funds are liquid, and that I am able to make withdrawals at any time. Ben Jakovich was told by me that certain deposits made, were only temporary, as those funds had been allocated by me for other purchases. He told me he understands and that I could do a Withdrawal after 48 Hours. Ben Jakovich confirmed that my Withdrawal Request had been approved, however I never received the funds as requested, despite my numerous requests. .

I am a Pensioner, age 73, and my pension funds were deposited with PROMARKETSONLINE. When I insisted on the Withdrawal to be made available to me, Ben Jakovich then said that I needed to make further trades with a size of 100 before I could make a withdrawal. To date I have only been refunded EUR440. .

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