FinmaxFX is a forex broker. Finmax FX offers the MT5, MT5 Web and Mobile forex trading top platform. FinmaxFX.com offers over 55 forex currency pairs, cfds, commodities, stocks, indices, bonds, energies, gold, silver, oil, bitcoin and other cryptocurrencies for your personal investment and trading options.
I registered and deposited $500. They offered an account manager (Dr. Karim). He kept asking to increase the balance to be on a higher category for better service. He offered a "secured account" as it was one of their services with special conditions. this was confirmed by the company financial manager (Ali Sajit) through a phone call and official e-mail, I started to increase my balance and got a higher category account. I traded with higher risk (as it was insured), I lost the balance, returned the capital by applying their conditions to increase the balance, and so on until it reached $24,000. They moved my account to another platform as it is a sub-platform to the mother FinmaxFX for better features. after continuing with the same account manager and the financial manager for about 2 months, I received a call from someone saying that he is the new account manager from FinmaxFX!!! he informed me that they fired those 2 employees for their actions. I complained against this and they kept denying their responsibility for what has happened and that I lost all the capital. many months later I received a call from another account manager from the same company informing me that I still have the $24,000 in my account but it is frozen due to no activity, and I have to make a new deposit to make it active again to be able to withdraw it, this manager suddenly disappeared, I tried to contact him again and asked the support to make him call me without a result. I tried many times to complain through their client support but I ended up being blocked.