TradeTheNews.com (.co.uk) Review

I had paid service with them and wasn't happy with it at all, it was also a fight to cancel, they dont make it easy. I didnt get full disclosure in advance, and even now the website is still misleading, its great to have a free trial, but for me it was a little slow, overpriced, and coupled with the bad customer service, I had to cancel pretty quickly.

After taking tradethenews.co.uk's signals for a month this is what I have achieved:

- On my demo account I took 35 trades. 14 were losses, 21 wins. My loss here is -£88.8
- On my live account I took 30 trades. 18 were losses, 12 wins. My loss here is -£138.86

On their website they state that their success rate is around 91%.
-£88.8 + -£138.86 = -£227.66
14 losses / 21 wins
18 losses / 12 wins
This is definitely not ”success”. And definitely not 91%.

As they say they guarantee profits and money back if someone does not make any profits in the first week, I contacted them through their website. The automated message said they'd get back to me within 24 hours. After a couple of days as I have not heard from them, I e-mailed them on all 3 e-mail addresses they have. Two of the e-mails came back with an error message (maybe those e-mail addresses do not even exist?) and I never got any reply to my third e-mail either. At the same time I also messaged them on WhatsApp, again: no reply after nearly a week.

So to summarise my experience:
- they do not have 90% success rate, I just lost money with them
- their money back guarantee does not exist
- it is impossible to communicate with them

Worst Forex Signals ever, they have charge me two times extra on my credit card. Do not use their signals and never give them your credit card info. Worst customer service ever.

I have been trading spot FX since 1999 and I have been a member of Trade the News since 2008. The news and information from Trade the News is very helpful to my daily trading as I actively trade the markets each day from 8 GMT to 18 GMT. I strongly urge anyone who trades the FX market to subscribe to this service.

Impossible to subscribe. I tried 3 times. They have a process of subscription that refuses or accepts people and you do not know why you are accepted or refused. I called the company twice, and emailed them 3 times. No answer.
Maybe this service is useful, but I doubt they will help you in case of the smallest problem (technical, refund, ...).

My view: Dangerous for ANY trader/ Worst customer service/ warning!

Trade the news CONSTANTLY modifies already published figures (without WARNING of the modification so no history of their unprofessionalism ===> now that is utterly worrying! it is as if you spread a rumor then leave no trace of you ever doing it. )

Example 1: that **illustrates** the kind of problem with TRADETHENEWS /

TRADETHENEWS headline: at 13:27 (versus 13:30 official on bloomberg): PPI +0.6%, expected -0.2% (so better than expected)

at 13:35 TRADETHENEWS modifies it to the real figure for ex -1.1% (so worse than expected)

Example 2: Today (13 JUNE 2012) AGAIN on South African retail sales: swiched from +2.1% to 1.5% (if you go back, you only see 1.5% the correct figure)

******NO RECORD OF THEIR INNACURANCY ******

1 mistake is understandable.
it has been going ON AND ON AND ON.

We are starting to wonder if the errors are actually done on PURPOSE for them to TRADE THE NEWS for their benefit (we are over 1y serious customers(or if it is an underpaid trainee newsroom).

Our numerous calls put in light:
1/ the worst customer service ever
2/ total IGNORANCE of our request for explanation

We have mostly focused on major Economic Data (US and EU figs) as they seemed to have a few seconds to minute ahead of bloomberg and it's shocking!
So I would advise any SERIOUS as in Reliable news feed who just can't play the tradethenews inaccurancy game (all errors on blomm reuters cnbc are always labels with correction).

Tradethenews.com to make money = beware of the risks.

I am a trader who was shocked on tradethenews INACURATE major economic news data and who has been ignored bluntly by their customer service (sales and customer service is a one lady job pretending to be 2 big department) so no wonder so many complaints can't be followed throught. Looks like a great profitable service thought as their 'news room' is probably not very different in number and quality.

Today November 22, 2011 the company Trade the News hasn’t returned my money, as I have reported to the Internet Crime Complaint Center:
http://www.ic3.gov
I encourage people to do the same when they find themselves in a similar situation.

2011-09-07 1 Star Trade The News cancellation problem:
I had a monthly subscription with the company Trade The News from New York paid with my Visa card.
The service has been offered at 38 US$ but they charged me 75 US$ for September 2011 without previous advice.
Immediately I decided to cancel the subscription:
“As you have nearly doubled the fee for the Standard Credit/FX/Futures Text Membership, and I can’t afford that price, please cancel my subscription from today, August 31, 2011.”
But now they refuse to return de money:
“We are sad to see you go!
This is confirmation that your cancellation has been received and processed.
As per your request last day of service is Sunday October 2, 2011.”
They pretend I have to pay the subscription for September at 75$!!!
I wrote to them:
“I didn’t use the service after the cancelation day: August 31, 2011.
Therefore I consider the service canceled since that day.
The reason is that you offered me the service at 38 US$ a month and now you are trying to charge me 75 US$ without previous advice.
You can’t charge me whatever you want whenever you want.”
But they refuse to return the money.

Trade the News is a rip-off, a total waste of time. Subscribe to them at your own risk.

I was a member for 1 month and I was extremely unsatisfied with the service. On average twice a week the service was down with no voice or text. I received many apologies from them but little satisfaction. Support staff is only at work during the New York session so if the service shuts down during Europe you are on your own. I also sent them an email expressing my views that service seemed to falter during sessions with major economic news. I suggested that they give priority to paying customers by limiting the free trials they give during these busy sessions. Never received a reply but I found it odd that connection issues tended to occur during sessions with major news.

My experience with these so called pros was terrible. If you have connection issues don't bother complaining till their "tech support" wake up during the New York session. Also, if you listen to these guys during non US hours get used to hearing lots of yawning...lol no joke.

trade the news is possibly the ONLY news service to subscribe to.Instant news ,good analysis , and faster than many other news wires.Good value as well.. Can firmly recommend to all FX traders ! 10/10