ZuluTrade review - Copy Trading Platform Pros, Cons and Traders Ratings.
4 star review by Tom, Germany
What is ZuluTrade?
ZuluTrade has been a leader in Social Copy-Trading since service establishment in 2007. It is regulated by the Greece financial regulatory body Hellenic Capital Market Commission (HCMC) and the Japan Investment Advisers Association (JIAA).
ZuluTrade has been expanding its offering on a global scale reaching today:
- over 2 million active users
- over 90 thousand expert traders that clients can follow
- 70+ brokers it collaborates with
- offers CFD instruments across several asset classes, including Forex, Cryptos, Stocks, Commodities and Indices
ZuluTrade platform is well designed and documented with intuitive and user-friendly interface and features.
Please read ZuluTrade Reviews below and share live trading experiences with this social trading platform.
April 2016: The NFA has filed a complaint against ZuluTrade and its CEO for failure to maintain minimum net capital, to implement the firm's AML program and to adequately supervise its employees, agents, and operations. CLICK HERE to verify
Recent User Reviews of ZuluTrade
I went bank and I changed all my account ,I lost 3000$ .pls be carful .zullo should check all their workers ,someone is not honest
We are very sorry to hear that you were contacted by individuals posing, if we understand correctly, as ZuluTrade employees or associates.
ZuluTrade will never ask for your password or any other personal information, or ask to install any 3rd party software.
We have a fully transparent Privacy policy, which you may find here: https://www.zulutrade.com/privacy-policy, and will never, under any circumstances, sell client personal information.
We would strongly encourage you to contact our Support team and report your experience, so that we may investigate this incident from our end as well. You may contact us via Live Chat, Email or Phone, details are hosted at https://www.zulutrade.com/support
We assure you that your privacy is of paramount importance to us.
Best regards,
ZuluTrade team
Zulutrade scam and trade manipulation
I signed up on zulutrade as a signal provider and successfully managed to get in the top 30 in the rank, it was a long road to get there and i managed to reach it with a 90% profit winning trade. This is my signal provider account: https://www.zulutrade.com/trader/396760/trading
Yesterday i had managed once again to close most of my trades in profit on my Mt4 terminal account, but i noticed the trades i closed in profit on my mt4 terminal were left open on the zulutrade platform. here is my mt4 terminal account history which shows the trades were closed in profits (click on images for fullscreen):
[url=https://ibb.co/Pjj5CPR][img]https://i.ibb.co/1QQ92P3/trade-proof.jpg[/img][/url]
And these same trade were not closed on zulutrade platform o_0
[url=https://ibb.co/P4JR0xz][img]https://i.ibb.co/J28NgnF/profit-position.jpg[/img][/url]
I contacted their zulutrade support and explained the situation and provided evidence which clearly show the mt4 account was running, and all most these trades closed in profit, they claimed my stp account expired which is absolutely false.
Confirmation with my broker fxopen account , account is running fine.
[url=https://ibb.co/7N7TSwk][img]https://i.ibb.co/KzCQ5MK/account-fxopen-live-chat-account-working-np.jpg[/img][/url]
Today i received an email where they totally ignored all the relevant information i sent them and they are practically telling me to close these trades directly from their own platform manually when these trades were already closed 24 hours ago in profit .... They know fully well the trades were closed in profits were also supposed to be closed on my follower account. They have decided to ignore evidence and facts and want to claim that the mt4 account was not linked when 2 days ago it was working fine... First they claim the mt4 account was expired and now they want to claim it was not linked.
When a company is willing to manipulate a situation to benefit them financially this only mean their have done it before in the past.
Unethical
Thank you for taking the time to express your opinion.
Following your remark, we would like to say that Traders may revise their strategy through their strategy description or their social page.
For this reason, users are able to request an update from each Trader regarding the strategy status through their social page.
Additionally, we have certain trading restrictions that have been placed having the users in mind with the only goal to prevent the Traders from unnecessary risks in their demo accounts which could damage both our company and our users financially.
In all fairness to the trader, he has a second Live account for almost 2 months and when he made the changes, he always informed his investors through his social page.
In the trader guide, which you could see in the following link https://www.zulutrade.com/trader-guide we have the following part:
ZuluTrade values the safety of its Investors’ capital as an utmost priority. For this reason, Traders who apply abusive trading behavior, introducing high risks to their Investors, will be examined carefully and if deemed malicious, they will be refused compensation and may be banned from future use of ZuluTrade’s services.
Nevertheless, ZuluTrade has also developed a number of tools to help Investors, such as:
-ZuluGuard
-Automator
-ZuluRanking system
-Statistical data
-E-mail notifications
-Backtest (Simulation) function
At ZuluTrade, our main concern is the best interest of our users, which is why we provide the incentive to Traders to be profitable (eg. We do not provide commissions to Traders for months with Negative Monthly PnL).
As you can see, ZuluTrade is for everyone and the best use of the tools that we provide may increase the safety of your account and the profits obtained.
Our purpose is to ensure that the client has a positive copy trading experience as this makes ZuluTrade one of the best Copytrading and social trading platform in the business.
Once again, thank you for your feedback.
We really appreciate your contribution and suggestions like yours can only help us to improve.
Best regards
ZuluTrade Team
Selling Phone Numbers and emails
so be careful
i didn't want to put this message but i searched and i called them and i talk to them and i record the conversations and YES i was right
and after all today i had message on whatsapp to try another hack
but FAILED
i am trying to take revenge but legally and it takes time
best regard
We are very sorry to hear that you were contacted by individuals posing, if we understand correctly, as ZuluTrade employees or associates.
ZuluTrade has a fully transparent Privacy policy, which you may find here: https://www.zulutrade.com/privacy-policy, and will never, under any circumstances, sell client personal information.
We would strongly encourage you to contact our Support team and report your experience, so that we may investigate this incident from our end as well. You may contact us via Live Chat, Email or Phone, details are hosted at https://www.zulutrade.com/support
We assure you that your privacy is of paramount importance to us.
Best regards,
ZuluTrade team
looks like scam company
first 2 trades were not completed and not copied to investor.
zulutrade is responding on 1 trade: somehow investors broker did not place the trade because of too close SL/TP level. HOWEVER, this trade had no SL/TP set. They can't explain why, because it is on brokers platform.
2nd trade were not copied to investor because of how they say "this was a pending order that was copied on the investor's account, but it was canceled by Monitor My Account, as it did not enter the market, before your trade was closed". My trade was AUD/NZD sell at price 1.08064, max pair price was 1.08208, this is 14.4 difference. All they said was this "Investors and traders have different trading conditions. investors pay extra commission that might be included into rates"
just dont waste time guys
Thank you very much for sharing your concerns and comments as it helps us see whether we are on the right track.
If you could provide us with more details on the issues emerged during your trading experience with us, we would be happy to investigate this further.
Meanwhile let us clarify the overall picture on how signals are broadcast on Investor Accounts. It is true that different types of accounts have different trading conditions. Even if a trader and an investor are using the same broker, there is a possibility for discrepancy in results. The reason for this is that when linking an investor's account to a broker, the spread, commission will be increased by broker, which is not applicable for the accounts linked as Traders.
This may lead to various cases when a signal gets a rejection.
For example: A trader places a pending order at price A, but this price is very close to the current price on an investor's account, the signal will be rejected due to the proximity. Please bear in mind that:
a) the price on your trader's account might be different from the investor's price due to the increased spread on the investor's account
b) the signal is normally being processed within 1-3 seconds, and during the high volatility, the price on your investor's account may significantly move.
For this reason we recommend our traders to place pending orders or update stop/limit values with the price which will not be proximate to the current price on a broker (including the additional commission on the spread up to 3-4 pips), as otherwise, it is inevitable to experience such rejections.
Moreover, we have implemented the Monitor My account safeguard measure for all of our Live Investors, which if selected by the user intervenes in all similar cases and proceeds closing the trades in order to protect the Investors’ account from an unforeseen drawdown. You could check all the cases for which the Monitor My Account safeguard function will intervene in the following link
https://www.zulutrade.com/monitor-my-account-cases
Once again thank you for your comments.
Kind regards
ZuluTrade
BAD! BAD! BAD!
We are really sorry to hear that you had such a negative experience with our services.
We would like to ensure you that under normal circumstances ZuluTrade processes all the payment requests made by Traders within 60 days. On rare occasions there might be delays which can be caused by different factors like payment system upgrade, change of the collaborating payment processors etc.
We sincerely apologize for any inconvenience caused and we encourage you to contact us directly , should such issues re-occur.
With regard to your comment concerning our Live Chat services, we would like to ensure you that our Support Team is very knowledgeable, costumer-focused and solution-oriented. All our Representatives try their best in order to assist our clients, reply to their inquiries, provide advice and guidance as well as resolve any issues that may arise. If you could provide us with more details on the issue you encountered, we would be happy to investigate this further. This would help us identify, whether your case had been handled in a professional diligent way or whether there was a inappropriate handling of the issue by our Customer Support Representatives.
Thank you for your input and your valuable comments.
Kind regards
ZuluTrade
They don't pay commission to trader
First of all ZuluTrade would like to apologize for the delay in clarifying on the issue you faced back in July.
We are really sorry to hear that you had such a negative experience with our services.
We would like to ensure you that under normal circumstances ZuluTrade processes all the payment requests made by Traders within 60 days. On rare occasions there might be delays which can be caused by different factors like payment system upgrade, change of the collaborating payment processors etc.
We sincerely apologize for any inconvenience caused and we encourage you to contact us directly , should such issues re-occur.
Thank you for your input and your valuable comments.
Kind regards
ZuluTrade
Good traders if you can find them. More data tools needed
But if you stick to trader with long history, low draw down and small stop loss then you can get some good traders. Often they are ranked over 50+ so it use the filters provided.
I would also like to see a wider range of brokers that you can use for signal provider.
Thank you for your valuable comments, as they assist us to both monitor and improve the quality of our services.
We would like to emphasize that our Traders Program is open to any user who wishes to share his trading strategy with the ZuluTrade Community. That is to say, there are indeed Traders with less attractive performance. However, we have developed search filters that Investors can use in order to find Traders based on custom criteria: ROI, Investors profit etc.
Your suggestion to improve the ranking algorithm will be definetely reviewed and considered by our developers for future implementation.
Moreover, we would like to remind you that we also offer curated Traders’ Combos which are dynamic combinations of individual Traders, constantly monitored by ZuluTrade and updated to ensure maximum performance.
By selecting Traders’ Combos, Auto-Trading becomes easier, faster and safer.
With regard to your suggestion to expand the list of brokers available for traders, kindly note that we are happy to integrate all collaborating brokers, however, in order to implement this option, brokers should first approach us and make a request. If you like , you may communicate your suggestion to your broker. Once the broker addresses this request to us, we will arrange the integration.
Once again, thank you for sharing your comments with us!
Best regards,
ZuluTrade
Thank you for expressing your opinion. We would like to clarify that ZuluTrade is in no way "scam".
In fact, we have gone out of the way to develop tools to help to protect our users’ capital. And as you can understand, the accuracy of the Traders’ performance data is our utmost priority.
We have used top-notch technology to (re)design our ZuluRank algorithm, in order to get accurate data and stats directly displayed on our website so as to facilitate our Investors to select the Traders that best reply to their investment needs.
ZuluTrade is for everyone and the selection of Traders is made upon details, which are automatically and quickly reflected on the Traders’ public pages.
Regarding the Ranking, ZuluRank system takes into consideration factors like:
- Maturity (how long this Trader has been trading for, reflected in ‘Weeks’)
- Exposure (how many positions might be open at the same time, reflected in ‘Max Open Trades’, the 'NME' required etc)
-Drawdown (how many ups and downs the Trader’s historical performance has experienced, reflected in ‘MaxDD%’)
-Performance (overall pips earned, average pips per trade and other performance metrics)
-Their social interaction with their Investors (frequent updates of their strategy, replies on comments posted by Investors copying them etc)
Of course, the list is not exhaustive, so as you can understand, the competition is fierce.
We wish we could further investigate your complaint, however, since you have not shared your username with us, it is not feasible.
We thus invite you to contact our Support Team, by either chat, email or phone and we will check on your complaint without any delay.
Thanks again for sharing your opinion.
Best regards
The ZuluTrade Team
Dont waste your time
Thank you for expressing your opinion about ZuluTrade.
However contrary to your remarks, ZuluTrade is licensed in Europe and it fully complies with the European regulation which does not leave any room for misinterpretations.
As for your comment-feedback regarding our Affiliation Program, we would like to point out that the Program lists more than 35K partners, closely monitored by our dedicated Affiliates Desk. We have set up strict rules and guidelines with the aim to ensure that the values of ZuluTrade will be respected by those who will decide to partner with us. These rules have been clearly communicated with all ZuluTrade Affiliates.
Most of our Affiliates offer very well designed websites containing useful information, educational videos and tutorials that will help their audience discover ZuluTrade, register their account and set up their portfolio. They offer trading educational material aiming to maintain a very high level of customer satisfaction.
No commission is earned on an FTD basis, no benefit for the Affiliate.
Moreover, as we mentioned above, our dedicated Affiliates Desk team constantly monitor and evaluate the Affiliates, supports their effort and ban those who fail to comply with the established rules. Although the Affiliates are independent Marketers, they always must respect, comply and follow the guidelines of our Program. However, as you may understand, it is not feasible to have control over the net so, it could be that something has slipped our attention. In this case, we invite you or anyone else to report to us any abnormal marketing activity from any ZuluTrade promoter and we commit that the necessary actions will be taken immediately.
Finally, you mention that you failed to connect your account to ZuluTrade while you communicated your problem with our Operators. We cannot see how we can help you since we do not have any contact details from you or something that would facilitate us in confirming the validity of your comments, as hundreds of accounts from more than 50 Brokers worldwide get connected to ZuluTrade on a daily basis without problem.
We welcome you to contact us at "qualitycontrol@zulutrade.com", should you require further clarification on our reply.
Best regards,
The ZuluTrade Quality Assurance Team
Frequently Asked Questions
What is ZuluTrade in forex?
Is ZuluTrade regulated?
- Europe: 2014 - EU Regulated service provided by Triple A Experts SA, licence # 2/540/17.2.2010
- Japan: 2014 - No. 1058 Member Associations / General Japan Investment Advisers Association
How does Zulu Trade work?
- Traders create a trade through their preferred trading method and ZuluTrade then drives the trade to the main core.
- ZuluTrade captures all trades and checks the number of Real accounts subscribed under each trade received.
- ZuluTrade submits the trades to the supported Brokerage Firms
- The trades are executed on the Real Broker account of the investor