FBS review - Regulations, Trading Platforms, Leverage and users Ratings.

Thank you for contacting us again!

We want to remind you that Visa/Mastercard is a payment system that allows only a refund of the deposited funds.

This means that you can withdraw ( https://support.fbshelp.com/hc/en-us/articles/360000303765-How-can-I-withdraw- ) via card only the sum not exceeding the sum of your deposit (https://support.fbshelp.com/hc/en-us/articles/360000276409-How-can-I-deposit- ) (up to 100% of the initial deposit can be withdrawn back to the card).
The amount over the initial deposit (profit) can be withdrawn to other payment systems.

For example, you deposited 100 $ with your card and then traded and got 200 $ as profit. You can withdraw 100 $ back to your card and the rest of the funds (200 $ of profit) - to other payment methods, such as electronic wallets, local banks, and other methods available on the Withdrawal page (https://fbs.com/cabinet/finances/withdrawal ).

If you have any questions regarding withdrawal from your FBS account, please contact us via email support@fbs.com or our LIVE chat.

Have a lovely day!

Sincerely,
FBS Support Team

Thank you for your feedback!

Unfortunately, it seems like our Technical Department has found out that you have opened/used more than one Level Up bonus account from the same IP address.

Please note that according to the Level Up bonus conditions (you can find them on the page of bonus account settings in your Personal Area):

Each client/computer/IP can open only one Level Up Bonus account. It is prohibited to work through proxies or use any IP-address modifying software. Opening the second Level Up Bonus account is impossible even after bonus funds are charged off.

Upon suspecting fraudulent activity on the bonus account, the company reserves the right to deduct the entire bonus amount and profit made with the bonus account without notice. In this case, the decision is beyond contestation.

You can always take part in other promotions, which you can check on the Promotion page.
We would recommend you read all the conditions carefully beforehand.

You can open a real trading account, deposit at least 1 USD using the various payment systems we work with, trade on your own funds, and get real profit.

Hope for your kind understanding!

Feel free to contact us in case you have any further questions.

Sincerely,
FBS Support Team.

Dear client,

Thank you for contacting FBS!

We would like to confirm that we have received your request by email and that it has been approved. The official response from FBS was sent to you within the same email. Please check your inbox for more details.

The FBS team is constantly working to take our services to the next level. All wishes and comments are taken into account to provide our customers with a positive experience.

In case you have any other questions, you are free to contact us again at support@fbs.com or LIVE chat.

Best regards,
FBS Support Team

Thank you very much for taking your time and sharing your feedback!

We are constantly working on improving our services to make sure our customers are satisfied with us.
And receiving such positive words gives a motivation to work harder.

Hope you are having a good one and wish you all the luck and profitable trading.

Should you have any questions or need further assistance, feel free to contact us any time at support@fbs.com or LIVE chat.

Best regards,
FBS Support Team.

Thank you for sharing your honest feedback!

First and foremost, we would like to remind you that before opening the Level Up bonus account in your Personal Area, you are asked to read the full terms and conditions of the bonus.
These conditions are displayed on the bonus page in your Personal Area and are always available for you.

The bonus conditions that you mentioned came with the bonus initially, i.e., the bonus was launched with the stated conditions:

1) Have a profit no larger than the bonus amount.
2) Have 20 active trading days.
3) Have 5 lots traded. To learn what a lot is, click here.
4) Have a maximum of 5 missed trading days.

Also, the limitations applied to the bonus account were also mentioned in the conditions right from the start.
Let us remind you about those limitations: The order volume is 0.01 lot. Leverage: 1:100 .The following options are prohibited: locking/hedging, expert advisors (EA), ladder strategy (it is not allowed to open a new deal in the same direction within an hour after the closure of the previous deal).

Therefore, before starting trading with the bonus account, you could have decided if you are ready to trade under these circumstances.
You confirm that you agree and accept all the conditions by opening the bonus account.

Your Level Up bonus account is still active, and you can continue trading with it.

Let us give you some tips on how to meet the conditions:

1) You need to have 20 active days and complete 5 lots, which means opening up to 25 orders per day will help you trade the necessary lots.
2) To meet the pips difference condition and ensure making more profit, you can enable a Take Profit/Stop Loss on your order, don't forget that we count the orders with either profit or loss, which will help you lock orders in profit.

Lastly, we would like to remind you that the goal of the Level Up Bonus is to give traders a chance to study the basics of successful and productive trading. It works the same way as in sport – first, you train and learn, then you earn and get stronger, faster, and more efficient.

Level Up Bonus has been designed to help our clients learn more about risk management and trading with smaller amounts. And the possibility of getting a real profit is the motivation.

Should you have any questions or need further assistance, you can contact us via email support@fbs.com or Live chat.

Best wishes,
FBS Support Team.