About NordFX.com
NordFX is a forex broker.,Nord FX offers the MT4 and Mobile trading currency platforms. NordFX.com,offers over 35 currency pairs, cryptocurrencies and precious metals for your personal investment and trading options.
Broker Details
| Minimum Trade Size: | 0.01 |
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| Maximum Leverage: | 1000:1 |
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| Minimum to Open Live: | $10 |
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| Established: | 2008 |
| Address: | NFX CAPITAL VU INC, VANTU HOUSE 133 SANTINA PARADE, ELLUK, PORT VILA, EFATE, Vanuatu |
| Contact: | support@nordfx.com, +86 108 4053677 |
| Regional offices: | |
| Regulators: | VFSC # |
| Prohibited countries: |
| Trading platforms: | MT4, MT5 |
| Web Trading: | Yes |
| Mobile Trading: | Yes |
| Currencies: | (30+) |
| Cryptocurrencies: | (15+) Bitcoin, Litecoin, Ethereum |
| CFD: | (10+) Gold, Silver, Stock Indexes |
| EAs/Robots: | Yes |
| News Spike Trading: | Yes |
| Scalping: | Yes |
| PAMM: | Yes |
| Deposit Methods: | Bank Wire, VISA, MasterCard, Neteller, Ngan Luong, PayToday, PerfectMoney, Qiwi, Skrill, Yandex Money |
| Withdrawal Methods: | Bank Wire, VISA, MasterCard, Neteller, Ngan Luong, PayToday, PerfectMoney, Qiwi, Skrill, Yandex Money |
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Consumer Reviews
Service use: Live
Length of use: over 1 Year
All reviews can be divided into two parts: NordFX is either praised or scold. I will praise. My opinion on the broker is good. First, constant updates. It can be seen that the broker lives and develops, and does not live out. Recently, besides currencies and crypto, oil and CFD were added. Secondly, the execution of orders - I have no complaints. For withdrawals are also no complaints. During the year I earned about $600 and received them very quickly. For me, this is a lot of money and if NordFX did not give them to me, there would be a tragedy for my family. But everything was OK.
Among the shortcomings: quite a small selection of PAMM managers. But this service is new for NordFX. Hope there will be more soon.
Among the shortcomings: quite a small selection of PAMM managers. But this service is new for NordFX. Hope there will be more soon.
Good track record broker in Sri Lanka!
Service use: Live
Length of use: over 1 Year
NordFx is a good track record broker so I am associated with NordFx since 2008. NordFx offers Skrill, Neteller at Exchange rate without any extra commission for Sri Lankan Forex Traders. Also NordFx give same day to instant withdrawal to Sri Lankan Forex Traders. And most important they offer support services in Sinhala Language
I made an initial deposit of 250 USD to test the NordFX broker. After I lost 59,88 USD (trying my own method, and I assume this loss, so, I'm not bothered by the loss, but by what happened after I tried to withdraw my money left in my account) I tried to withdraw my money left in my account (190.12 USD).
The withdrawal was rejected because the minimum amount allowed for withdrawal via transfer wire is 200 USD. I made another deposit of 10 USD but since then (almost a week) they refuse to confirm that the money sent by me are in their bank account. Basically I didn't receive an answer from them at my last three emails in a week.
I tried to talk to live support where the only thing they repeated was to contact via email their financial department (the same department which ignore my emails for almost a week, even before I made my withdrawal, they answered to multiple emails in the same day) because the support team can't manage financial issues.
When I asked the support agent (James) to show me where it is written that the support team can't manage financial issues he admitted that there's no article in their Terms and Conditions where this thing is specified.
Now I found the local police website from Vanuatu and I'll talk to them, because there's no other option to get my own money, deposited by myself in their bank account. Here's the local police website from Vanuatu: https://police.gov.vu/contact-us
Best thing so far is to avoid this broker.
The withdrawal was rejected because the minimum amount allowed for withdrawal via transfer wire is 200 USD. I made another deposit of 10 USD but since then (almost a week) they refuse to confirm that the money sent by me are in their bank account. Basically I didn't receive an answer from them at my last three emails in a week.
I tried to talk to live support where the only thing they repeated was to contact via email their financial department (the same department which ignore my emails for almost a week, even before I made my withdrawal, they answered to multiple emails in the same day) because the support team can't manage financial issues.
When I asked the support agent (James) to show me where it is written that the support team can't manage financial issues he admitted that there's no article in their Terms and Conditions where this thing is specified.
Now I found the local police website from Vanuatu and I'll talk to them, because there's no other option to get my own money, deposited by myself in their bank account. Here's the local police website from Vanuatu: https://police.gov.vu/contact-us
Best thing so far is to avoid this broker.
Dear Client,
You sent us the $10 you mentioned by bank transfer. Such a payment method takes, as a rule, from 3 to 5 working days (as indicated on our website https://nordfx.com/Deposit_Withdrawal.html).
(Please note that, unlike bank transfers, depositing to the account using VISA and MasterCard cards and electronic payment systems is instant).
We received the $10 mentioned by you on June 13, and today your application for withdrawal of funds was processed. In this case, the withdrawal of funds by bank transfer will also take from 3 to 6 business days.
You can see the terms of deposit/withdrawal of funds, as well as the amount of commission charged by banks and payment systems for these services, on our website at https://nordfx.com/Deposit_Withdrawal.html
Please note that the broker NordFX itself does not charge any fees for processing these transactions.
You sent us the $10 you mentioned by bank transfer. Such a payment method takes, as a rule, from 3 to 5 working days (as indicated on our website https://nordfx.com/Deposit_Withdrawal.html).
(Please note that, unlike bank transfers, depositing to the account using VISA and MasterCard cards and electronic payment systems is instant).
We received the $10 mentioned by you on June 13, and today your application for withdrawal of funds was processed. In this case, the withdrawal of funds by bank transfer will also take from 3 to 6 business days.
You can see the terms of deposit/withdrawal of funds, as well as the amount of commission charged by banks and payment systems for these services, on our website at https://nordfx.com/Deposit_Withdrawal.html
Please note that the broker NordFX itself does not charge any fees for processing these transactions.
Fake investment packages results
Fake results of investment packages , i invest $1500 from November 2018 , now May 2019 my balance is $1490 , when check monthly results give monthly positive results
Dear Client,
You have invested your money in the PRO-Industry fund, which includes shares of the giants of the global industry. Our experts select the shares of most reliable companies with the best growth prospects for this fund. But the stock market is still a market, and no one, unfortunately, is immune from surprises.
For example, catastrophes of two new Boeing aircraft crashed the shares of this company by almost 20%. And it was only thanks to the experience and due actions of NordFX experts, that this drop practically did not affect the total capitalization of the PRO-Industry fund. Your balance decreased by less than 1%.
If you have any doubt concerning the current results, you can contact our support service and you will be provided with a detailed report of the fund manager.
By the way, the profit of investors in our two other funds, PRO-Tech and PRO-Expert, is currently from 10% to 15%, which is many times higher than the yield on bank deposits.
You have invested your money in the PRO-Industry fund, which includes shares of the giants of the global industry. Our experts select the shares of most reliable companies with the best growth prospects for this fund. But the stock market is still a market, and no one, unfortunately, is immune from surprises.
For example, catastrophes of two new Boeing aircraft crashed the shares of this company by almost 20%. And it was only thanks to the experience and due actions of NordFX experts, that this drop practically did not affect the total capitalization of the PRO-Industry fund. Your balance decreased by less than 1%.
If you have any doubt concerning the current results, you can contact our support service and you will be provided with a detailed report of the fund manager.
By the way, the profit of investors in our two other funds, PRO-Tech and PRO-Expert, is currently from 10% to 15%, which is many times higher than the yield on bank deposits.
unrefunded capital
my $500 capital is still with held, i don't deserve this treatment, if you are claimed my profits will my capital not be refunded back to me? am seriously regretting ever knowing Nordfx.
please refund back my capital
Apr 12, 2019 - No Rating NORDFX HAVE NOT RETURN BACK MY CAPITAL TILL NOW. I DO NOT KNOW WHY THAT BROKER IS STILL ALLOW TO BE ON SPACE.
Mar 30, 2019 - No Rating Sorry Nordfx is the worst broker that can never be introduced to even my worst enemy, when you see their clients are saying the same thing please try to investigate closely what is really going on with the huge fraud that broker is causing, is not worth to be a license to operate in the first place.
they should not make a single mistake to come to bring their platform to my country otherwise i will visit all media houses to show them prove of the fraud they did to my accounts.
Nov 30, 2018 - 1 StarPlease, do not hesitate to contact us if you have any questions. Please, please, do not hesitate to contact us if you have any questions. Please contact Stan Nordfx at the following address: PLEASE TRANSFER FUNDS TO ONE ACCOUNT AND SEND ALL FUNDS VIA BANK WIRE TRANSFER.AFTER THIS YOUR TRADING ACCOUNTS WILL BE CLOSED DUE TO BONUS ACTION TERM VIOLATION TO ACCOUNT 1198899 WHILE THEY DISABLE MY ACCOUNTS FOR NO REASONS
Immediately, I did comply with the directive and I consolidated all of my funds together and applied for the withdrawal, the next thing I was manipulated in my personal accounts and they liquidated all the funds from my pendant, withdrawal of $ 1,062 on 20/8 / 2018 to be processed and within specific days another $ 550 on 22/8/2018 was on the withdrawal process but $ 1,062 was delayed and I discovered in Nordfx History that BANK DECLINED but $ 550 which is the second withdrawal application was quickly processed and fund got me.my initial deposit was not sent back to me up till now.
Nov 19, 2018 - 1 Star Reply by Stan NordFX submitted Nov 15, 2018:
Dear Client,
"You do not have enough funds on the account balance to make this operation." It was declined due to the fact that you returned the funds to the MT4 balance.
Please, do not hesitate to contact us if you have any questions or comments, please do not hesitate to contact us if you have any questions. FUNDS VIA BANK WIRE TRANSFER.AFTER THIS YOUR TRADING ACCOUNTS WILL BE CLOSED DUE TO BONUS ACTION TERM VIOLATION TO ACCOUNT 1198899
Immediately, I did that and all my funds were brought together and applied for, the next thing I saw were all the funds were moved away.
Stan Nordfx, I want you to visit from August mails exchanged with support and finance department.
I assumed to be paid my firest withdrawal application of $ 1,062
Nov 12, 2018 - 1 Star unpaid
It has become imperative that I have exhausted all means of communication with NORDFX who have denied me my right and hard earned money.
First I had my initial deposit of $ 500 on 25/5/2018 which I have been on for a period of 4 months, I had some profits and I applied for withdrawal of $ 1,062 on 20/8 / 2018 to be processed and within specific days another $ 550 on 22/8/2018 was on the withdrawal process but $ 1,062 was delayed and I discovered in Nordfx History that BANK DECLINED but $ 550 which is the second withdrawal application was quickly processed and fund got I'm
20/8/2018 with $ 1,062 came first while 22/8/2018 with $ 550 comes second, is it that Nordfx does not have the capacity to pay its client when they make profits. The lesser amount of $ 550 was paid while $ 1,062 was excuse of bank declined. I want Nordfx to revisit my record and the needful as this is just the summary of these as I do not want to prolong other issues on this review.
Please pay me my $ 1,062 dated 20/8/2018.
Reply by Stan NordFX submitted Nov 15, 2018 Dear Client,
Your request to withdraw this amount was indeed declined with the wording "You do not have enough funds on the account balance to make this operation." you returned the funds to the MT4 balance.
Reply by Stan NordFX submitted Apr 2, 2019Dear Customer,
Our Service has repeatedly explained to you that
1. some of your orders were filed at incorrect price on spike quotes. All affected positions were corrected and / or canceled according to paragraphs 1.12, 9.8.11 and 9.8.13 of the Trading Regulations for MetaTrader:
https://nordfx.com/download/attachment03_en.pdf
2. Your bonus was canceled as you made to request withdraw funds in accordance with par. 9 or the promotion rules: https://nordfx.com/promo/bonus55.html
This paragraph states clearly that "The 55% bonus will be deducted if the customer submits a withdrawal request, including an internal transfer between his accounts or a transfer to the Personal Office balance.
3. When some orders executed at incorrect price on spike quotes were canceled according to the Trading Regulations for MetaTrader, there appeared a negative balance. In this connection, your withdrawal request was not executed as the funds were transferred to the MT4 balance to compensate this negative balance.
please refund back my capital
Apr 12, 2019 - No Rating NORDFX HAVE NOT RETURN BACK MY CAPITAL TILL NOW. I DO NOT KNOW WHY THAT BROKER IS STILL ALLOW TO BE ON SPACE.
Mar 30, 2019 - No Rating Sorry Nordfx is the worst broker that can never be introduced to even my worst enemy, when you see their clients are saying the same thing please try to investigate closely what is really going on with the huge fraud that broker is causing, is not worth to be a license to operate in the first place.
they should not make a single mistake to come to bring their platform to my country otherwise i will visit all media houses to show them prove of the fraud they did to my accounts.
Nov 30, 2018 - 1 StarPlease, do not hesitate to contact us if you have any questions. Please, please, do not hesitate to contact us if you have any questions. Please contact Stan Nordfx at the following address: PLEASE TRANSFER FUNDS TO ONE ACCOUNT AND SEND ALL FUNDS VIA BANK WIRE TRANSFER.AFTER THIS YOUR TRADING ACCOUNTS WILL BE CLOSED DUE TO BONUS ACTION TERM VIOLATION TO ACCOUNT 1198899 WHILE THEY DISABLE MY ACCOUNTS FOR NO REASONS
Immediately, I did comply with the directive and I consolidated all of my funds together and applied for the withdrawal, the next thing I was manipulated in my personal accounts and they liquidated all the funds from my pendant, withdrawal of $ 1,062 on 20/8 / 2018 to be processed and within specific days another $ 550 on 22/8/2018 was on the withdrawal process but $ 1,062 was delayed and I discovered in Nordfx History that BANK DECLINED but $ 550 which is the second withdrawal application was quickly processed and fund got me.my initial deposit was not sent back to me up till now.
Nov 19, 2018 - 1 Star Reply by Stan NordFX submitted Nov 15, 2018:
Dear Client,
"You do not have enough funds on the account balance to make this operation." It was declined due to the fact that you returned the funds to the MT4 balance.
Please, do not hesitate to contact us if you have any questions or comments, please do not hesitate to contact us if you have any questions. FUNDS VIA BANK WIRE TRANSFER.AFTER THIS YOUR TRADING ACCOUNTS WILL BE CLOSED DUE TO BONUS ACTION TERM VIOLATION TO ACCOUNT 1198899
Immediately, I did that and all my funds were brought together and applied for, the next thing I saw were all the funds were moved away.
Stan Nordfx, I want you to visit from August mails exchanged with support and finance department.
I assumed to be paid my firest withdrawal application of $ 1,062
Nov 12, 2018 - 1 Star unpaid
It has become imperative that I have exhausted all means of communication with NORDFX who have denied me my right and hard earned money.
First I had my initial deposit of $ 500 on 25/5/2018 which I have been on for a period of 4 months, I had some profits and I applied for withdrawal of $ 1,062 on 20/8 / 2018 to be processed and within specific days another $ 550 on 22/8/2018 was on the withdrawal process but $ 1,062 was delayed and I discovered in Nordfx History that BANK DECLINED but $ 550 which is the second withdrawal application was quickly processed and fund got I'm
20/8/2018 with $ 1,062 came first while 22/8/2018 with $ 550 comes second, is it that Nordfx does not have the capacity to pay its client when they make profits. The lesser amount of $ 550 was paid while $ 1,062 was excuse of bank declined. I want Nordfx to revisit my record and the needful as this is just the summary of these as I do not want to prolong other issues on this review.
Please pay me my $ 1,062 dated 20/8/2018.
Reply by Stan NordFX submitted Nov 15, 2018 Dear Client,
Your request to withdraw this amount was indeed declined with the wording "You do not have enough funds on the account balance to make this operation." you returned the funds to the MT4 balance.
Reply by Stan NordFX submitted Apr 2, 2019Dear Customer,
Our Service has repeatedly explained to you that
1. some of your orders were filed at incorrect price on spike quotes. All affected positions were corrected and / or canceled according to paragraphs 1.12, 9.8.11 and 9.8.13 of the Trading Regulations for MetaTrader:
https://nordfx.com/download/attachment03_en.pdf
2. Your bonus was canceled as you made to request withdraw funds in accordance with par. 9 or the promotion rules: https://nordfx.com/promo/bonus55.html
This paragraph states clearly that "The 55% bonus will be deducted if the customer submits a withdrawal request, including an internal transfer between his accounts or a transfer to the Personal Office balance.
3. When some orders executed at incorrect price on spike quotes were canceled according to the Trading Regulations for MetaTrader, there appeared a negative balance. In this connection, your withdrawal request was not executed as the funds were transferred to the MT4 balance to compensate this negative balance.
I heard about NordFX long ago, about five years ago. But I didn't have time to try, I traded with other brokers. Then I gave up forex, began to trade crypto on an exchange. And last year I came across NordFX's advertisement that they could trade crypto on MT4 and decided to try. MT4 is a very good platform, everything is simple and clear. And NordFX has a bitcoin account. I trade there so far, there was no problem. Now I will open a PAMM account with them and recommend it to everyone.
Here they write that broker does not give money back. Yesterday I ordered a withdrawal of money to Skrill, I thought that they would deceive me and did not give me the money. But I received it very quickly. Probably those who did not receive the money, did something wrong.
Good broker
All bad reviews must go in the trash. We still have to figure out who is deceiving whom — the broker cheats the clients or the clients cheat the broker. The one who trades correctly is fine. You need to be honest and have your own good strategy. Then you will make a lot of money on Forex. I consider NordFX a good right broker.
1 trader has found this review helpful
Increase spread to hit your sl
Increase spread to hit your sl. F*** this broker. They do this many times in low time frame.
Dear Client,
We recommend that you read carefully the Legal Information published in the company official website.
Thus, Attachment 03, Trading Regulations for MetaTrader (https://nordfx.com/download/attachment03_en.pdf) says that:
1.6. Depending on Client’s trading account type Nord FX uses different types and sizes of spread.
1.6.1. Fixed spread is used on Fix accounts.
1.6.2. Fixed spread can be changed: b) without prior notice to the Client in market conditions different from the normal ones;
1.6.3. Variable spreads changing according to market situation are used for Pro and Zero accounts.
And Attachment 01, Terms and Definitions (https://nordfx.com/download//attachment01_en.pdf)explains:
“Market conditions different from normal” see «thin market» or «fast market».
“Thin Market” is a state of the market when quotes are rarer than those in normal market conditions during a long time period.
“Fast market” is the condition of the market characterized by rapid trend changes at a small time interval.
For example, bank servers are undergoing maintenance and rebooting from 23:00 till 01:00 server time, there are fewer market participants at night time altogether (this is called thin market), this leads to increased volatility and spreads as each of market participants can influence market more.
Please take into consideration all the above when developing your trading strategies and when trading.
We recommend that you read carefully the Legal Information published in the company official website.
Thus, Attachment 03, Trading Regulations for MetaTrader (https://nordfx.com/download/attachment03_en.pdf) says that:
1.6. Depending on Client’s trading account type Nord FX uses different types and sizes of spread.
1.6.1. Fixed spread is used on Fix accounts.
1.6.2. Fixed spread can be changed: b) without prior notice to the Client in market conditions different from the normal ones;
1.6.3. Variable spreads changing according to market situation are used for Pro and Zero accounts.
And Attachment 01, Terms and Definitions (https://nordfx.com/download//attachment01_en.pdf)explains:
“Market conditions different from normal” see «thin market» or «fast market».
“Thin Market” is a state of the market when quotes are rarer than those in normal market conditions during a long time period.
“Fast market” is the condition of the market characterized by rapid trend changes at a small time interval.
For example, bank servers are undergoing maintenance and rebooting from 23:00 till 01:00 server time, there are fewer market participants at night time altogether (this is called thin market), this leads to increased volatility and spreads as each of market participants can influence market more.
Please take into consideration all the above when developing your trading strategies and when trading.
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Service use: Live
Length of use: over 1 Year