AvaTrade Review
What is AvaTrade?
AvaTrade is a forex broker established in 2006 with offices located across 5 continents and licensed by ASIC, FSA, and other regulators.
AvaTrade offers MetaTrader 4 and 5, AvaTradeGo, AvaOptions, and WebTrader platforms with over 50 currency pairs, cryptocurrencies, vanilla options, as well as CFDs for ETFs, Indices, Stocks, precious metals and commodities.
Please read AvaTrade Reviews below and share live trading experiences with this broker.
If you submit a review and it is not on display within 10 business days, please CLICK HERE, and read the thread. It explains over 90% of review rejections as well as reviews that are approved, but not publicly displayed.
September 2013: AvaTrade has not been able to provide the FPA with information about how the company can tell what is a normal off-market fill vs. what is arbitrage.
Until this issue is resolved, the FPA recommends against using Forex News Gun software or any other news trading software with AvaTrade.com.
Broker Details
Minimum Trade Size: | 0.01 |
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Maximum Leverage: | 30:1 |
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Minimum to Open Live: | $100 |
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Established: | 2006 |
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Address: | Five Lamps Place, 77-80 Amiens Street, Dublin 1, DO1A742, Dublin, Ireland |
Contact: | cs@avatrade.com, 353 766803327 |
Regional offices: | |
Regulators: | ASIC #406684, CBI #C53877, FFAJ #1574, FSA #1662, FSCA #45984, AD-FSRA #190018, BVI FSC # |
Prohibited countries: |
Trading platforms: | MT4, MT5, WebTrader, AvaOptions, AvaTradeGO, DupliTrade, Trading Central |
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Web Trading: | β Yes |
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Mobile Trading: | β Yes |
Currencies: | (55+) |
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Cryptocurrencies: | (10+) Bitcoin, Litecoin, Ethereum |
CFD: | (500+) Gold, Silver, Stocks, Stock Indexes, Bonds, Oil, Other Commodities |
Trading Conditions |
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EAs/Robots: | β Yes |
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Scalping: | β Yes |
MAM: | β Yes |
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ZuluTrade: | β Yes |
Deposit Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Boleto, DinPay, FasaPay, gCard, Neteller, PaySec, SafeCharge, Skrill, VoguePay, WebMoney |
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Withdrawal Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Boleto, DinPay, FasaPay, gCard, Neteller, PaySec, SafeCharge, Skrill, Tranzila, UnionPay, VeriTrans, VoguePay, WebMoney |
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AvaTrade Most Helpful Customer Reviews
IT IS MY FAULT BUT THEY TAKE ADVANTAGE OF YOU
this app is not for a long term investor. They force pre defined levarage, charge you swap every 10 days, account manager was not honest or up front about details until i started losing money recommending i put more, instrument details do not pop up in an obvious place, educational videos are not all relevant (e.g. lot concept), details about the trade do not include % of specific trade against total equity
Is it not fair to warn the trader before executing? To warn this app is for active investors? To display leverage details after trade is open?
I can go on and on. This app is for advanced users who want to be active traders, and can read through the indirect scams
Please, be informed that AvaTrade is a broker, providing leverage for executing trades. This information is acknowledged on our websites, FAQs, Trading conditions and general Terms and Conditions. A fixed leverage banner is also attached and shown on every single webpage on each website we have.
The overnight interest, which is referred to as Swap, is also mentioned in our websites, FAQs, Trading conditions and general Terms and Conditions.
We wish to highlight that we have already contacted you via Ticket: #769740 and provided you with further information, regarding your request.
The AvaTrade Team
Can not withdraw most of my deposit
I opened an account with Avatrade in Feb 2021.
They gave me the telephonic call and asked to increase balance to get more profits.
I deposited 7300 dollars and able to withdraw only 1100 dollars. Rest they scammed with me. While I was doing trade there softwates mt4 and ava trade it was hanging many times which caused losses of my amount
I request for return of my amount 6200 dollars.
We thank you for providing your details in order for us to locate you within our system; and we wish to kindly highlight that our Customer Services Team will be in touch with you via ticket 652178 to request further information.
Warm regards,
The AvaTrade Team
Some advantages
I don't know, as I never tried other brokers. But I know for sure that I never had any regrets about my choice. Maybe it was a little random, but I'm happy that I've chose AvaTrade. And that's why:
1. Regulated. No comments, just basic thing for every brokerage. Ava has everything good with that.
2. Spreads. For example, EURUSD is around 0.7-1.1. I think that's quite okey, like any other regulated brokerage
3. Education. Now I don't need it, but in the beginning of my trading, that was really an important point. Education is divided into 2 sections: for beginners and professional trading. I can't call it 'the best one', but I learned a lot with it. And analytical blog is also good, analytics isn't too freequent but always up-to-date and covers the most important daily points, so I like it.
That's what I think
We appreciate you taking the time to highlight your positive experience with AvaTrade, and we thank for taking the time to do so.
Warm regards,
The AvaTrade Team
Fraud, Scam and beware from AvaTrade
We thank you for providing your information to allow us to locate you in our system.
We wish to highlight that our Customer Services Team is duly liaising with you via ticket 511019.
Should you require any assistance in the meantime, please do not hesitate to contact us via the ticket or via Live Chat from our website.
Warm regards,
The AvaTrade Team
I am a modern trader.
I have been working here not so long. Before that I tried other companies, but all the time I faced some troubles. Everything seems to be fine here. At least I had already withdrawn money here and I saw that the money came to my card the same day. This is great news.
I have tried different terminals here, in general I can say that they are similar, but I feel more confident with MT4.
And trading calculators were also useful for my statistics.
We appreciate you taking the time to highlight your positive experience with AvaTrade, and we thank for taking the time to do so.
Warm regards,
The AvaTrade Team
Recent User Reviews of AvaTrade
Prevent withdrawals
Give me back my assets
Froze my trading account and make it impossible to withdraw funds
Very poor customer service resulting in loss of money
I am writing this review so you're aware of this company's lack of respect to their customers who have lost money or trade due to their platform's technical issues. I will publish evidence of their lies and dismanagements very soon, as I am completely disappointed with their customer services very poor response to my complain, as their only solution was for me to uninstall and reinstall their program despite it being a mistake on their side!
Ali Reza M.
Misappropriation of money from replenishment.
On April 19, 2023, I topped up my account number 6036297 in the amount of $5,000 from my bank card.
On April 20, 2023, I replenish my account with another $4,400 from the same card.
On 04/25/2023, I replenish the same account in the amount of $1,540 from my PerfectMoney wallet.
I trade, open trades, and the amount in my account is 15801.73 dollars.
Next: my account is blocked and the amount of $7,530 is returned to my card (let me remind you that $9,400 was entered through the card). It turns out that AvaTrade appropriated 1870 US dollars from this money.
Moreover, not a single cent came to my Perfect Money wallet either (while the replenishment on 04/25/2023 was in the amount of 1540 US dollars).
It turns out that in total, AvaTrade illegally deducted 3410 (three thousand four hundred and ten) US dollars from my account.
I understand that they (for some reason) canceled the last trades and profits on them, but then they should have canceled the payment of the commission on these transactions. Accordingly, when blocking my personal account and accounts, they had to withdraw to me all the money that was in the account before the disputed transactions were made (04/25/2023, 14:56:46 and 04/25/2023, 14:56:45), then there is 10940 dollars (they returned me only 7530 dollars).
If AvaTrade representatives read these reviews, I would like to clarify one more important question with them. On one of the accounts, the amount of compensation for the negative balance: 5369 dollars, and the amount of write-off by the company on 05/01/2023: 8271 US dollars. So my biggest question is where did this $8271 come from??? Logically, the write-off should be equal to the amount of compensation, that is, 5369 dollars. Why did they write off 2902 US dollars more? There is no way to explain this at all. This is outright theft.
I demand that you refund me the amount of replenishment in the amount of 10940 dollars, of which you returned only 7530 dollars to the card. That is, you are obliged to return another 3410 dollars to me (1540 - to Perfect Money and 1870 - to the bank card from which the replenishment was made).
Apr 5, 2020 - 3 Stars Hello! My name is Alexander Prosin. My account number on AvaTrade.com is 6036939.
On March 26, 2020 I replenished my account with AvaTrade.com for $ 474.37. On March 29, 2020, I made a profit of $ 3,313. Then, within a week, I withdrew 3287 USD in several transactions. This week, from March 29, 2020 to April 3, 2020, I did not make any transactions on the account, as evidenced by the history of transactions in MT4 (there are screenshots). On April 3, 2020, after transferring 10 USD from account 6036939 to account 6036297, 490 USD remained on account 6036939. But on April 3, 2020 at 15:08 (according to the time of the trading terminal), all remaining money was deducted from my account, that is, an amount of $ 490. My account is reset. It was 490 USD, it became - 0 USD. However, I did not make a single transaction.
The write-off comment states: "Roll Over Adjustment". That is, if I understand correctly, AVATrade.com wants to explain this write-off as a fee for transferring the position to the next day? Then the question is: why did the company wait a whole week before debiting my money? After all, I opened the deal on March 26, 2020 and closed it on March 29, 2020, and the position transfer fee was written off only on April 3, 2020. And this is a very large position transfer fee - 490 USD. Don't you think? At the same time, I replenished the account with only 474 USD. This is similar to AVATrade.com fraud. I think they just appropriated my money, referring to Roll Over.
I ask AVATrade.com to cancel the illegal debit from my account 490 USD and return my money, in the amount of 490 USD, to my account 6036939.
Reply by AvaTrade CCare submitted Apr 6, 2020 Dear Alexandr,
We firstly wish to highlight we are pleased to be in direct contact with you through our Customer Service Team who are assisting you in answering your questions.
The information of Rollovers can be seen here at our website: https://www.avatrade.com/trading-info/cfd-rollover-dates
Should you require any clarification at all, please continue to liaise with us via customer service, and we will, of course, continue to clarify anything you wish.
Warm regards,
The AvaTrade Team
We wish to highlight that we were able to identify a registration within our system based on the details provided here; we thank you for providing them.
We confirm that a formal complaint has been received, and the complaint has been registered in order for thorough investigation which is underway.
AvaTrade will provide a final response according to the complaints handling procedure, which will be confirmed via ticket 1155866 β and all complaint related communication as well as the final response will be provided via ticket 1155095.
Please do not hesitate to contact us for any further questions.
Warm regards,
The AvaTrade Team
Frequently Asked Questions
Is AvaTrade regulated?
- AVA Trade EU Ltd is regulated by the Central Bank of Ireland (C53877).
- AVA Trade Ltd is regulated by the British Virgin Islands Financial Services Commission .
- Ava Capital Markets Australia Pty Ltd is regulated by the ASIC (406684).
- Ava Capital Markets Pty is regulated by the South African Financial Sector Conduct Authority (FSCA No.45984 ).
- Ava Trade Japan K.K. is regulated in Japan by the FSA (No.1662) and the FFAJ (No.1574).
- Ava Trade Middle East Ltd is regulated by the Abu Dhabi Global Markets (ADGM) Financial Regulatory Services Authority (FRSA) (No.190018).