Markets.com review - Regulations, Platforms, Accounts & Traders Ratings
4 star review by Charlie123, United Kingdom
Their actual platform used to be fairly awful for trading on, the interface was tricky to use and often it wouldn't respond to my commands, I have complained about this many times and even had conversations with the dev team to try and improve it with them.
I've spoken to many of them on the phone and they've always been professional and good. Their online chat service is fast and always been helpful.
...
I recently withdrew all my money from my live MT4 account, it was removed from the platform instantly and credited to my account less than 24 hours (maybe even 12 hours).
So, yes there have been small issues here and there but I always felt like they tried to fix them fast and politely...
What is Markets.com?
Markets.com is a CFD broker established in 2008 and regulated by FCA (UK), ASIC (Australia), CySEC (Cyprus), FSCA (South Africa), and BVIFSC (British Virgin Island). Safecap Investment Ltd that operates the Markets.com brand is part of Playtech, and FTSE 250 listed company.
Markets.com offers popular MT4, and MT5 trading platforms by MetaTrader with desktop and mobile versions as well as WebTrader. Additionally, Markets.com developed proprietary CFD trading platform.
There are over 2,200 CFD trading tools available at Markets.com. Instruments include Forex, Stocks, Indices, Commodities, ETFs, Bonds, Themed CFDs, and Cryptocurrencies.
Markets broker provides negative balance protection to all its clients and keeps their funds in segregated bank accounts. Clients can make deposits in various base currencies including USD, EUR, GBP, DKK, NOK, while the minimum deposit is $100. Funding and withdrawal methods include Credit/Debit card, Bank wire, Neteller, Skrill, PayPal and more.
Markets.com offers additional features such as Knowledge Centre, Insights, Bloggers Opinions, Sentiments, Hedge Funds Investment Confidence, Insider Trades, Trading Analyst Recommendations, Financial Commentary, Thomson Reuters Stock Reports, Related Instruments, Signals and more. Most of the tools are integrated with broker proprietary platform.
Please read Markets.com Reviews below and share live trading experiences with this broker.
NOTICE: December 2014. Safecap Investments has threatened to "pursue action" against the FPA if two forums threads about Markets.com are not removed. The FPA does not hide member complaints or negotiate while under legal threat. The two threads are HERE and HERE.
The FPA recommends against doing business with companies which use legal threats to try to hide information.
Broker Details
Minimum Trade Size: | 0.01 |
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Maximum Leverage: | 300:1 |
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Minimum to Open Live: | $100 |
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Established: | 2008 |
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Address: | 148 Strovolos Avenue, 2048, Strovolos, P.O.Box 28132, Nicosia, Cyprus |
Contact: | support@markets.com, (+) 44 2080979794 (+) 612 90700431 (+) 357 22278807 (+) 27104470539 (+) 44 2080979794 |
Regional offices: | |
Regulators: | ASIC #AFSL 424008 , CySEC #092/08, FSCA #43906, FCA #607305, BVI FSC #SIBA/L/14/1067 |
Prohibited countries: | Show all >> |
Trading platforms: | MT4, MT5 |
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Web Trading: | β Yes |
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Mobile Trading: | β Yes |
Currencies: | (65+) |
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Cryptocurrencies: | (25+) Bitcoin, Litecoin, Ethereum |
CFD: | (2200+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Bonds, Oil, Other Commodities |
Trading Conditions |
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EAs/Robots: | β No |
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News Trading: | β Yes |
Scalping: | β Yes |
Deposit Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, iDEAL, Local Bank Transfers, Maestro, Neteller, PayPal, Skrill, SOFORT |
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Withdrawal Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, iDEAL, Local Bank Transfers, Neteller, PayPal, Skrill, SOFORT |
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Recent User Reviews of Markets.com

Scam
Mixed experience, but not a scam.
Their actual platform used to be fairly awful for trading on, the interface was tricky to use and often it wouldn't respond to my commands, I have complained about this many times and even had conversations with the dev team to try and improve it with them.
I've spoken to many of them on the phone and they've always been professional and good. Their online chat service is fast and always been helpful.
I had one bad experience where the platform wouldn't allow me to adjust my SL levels causing me to miss out on a huge win. I complained, proved it to them and they paid me the difference into my trading account, no strings attached.
I have since stopped trading CDF's on their website, having left the account in decent profit. I've since told them I wouldn't use their platform to trade directly on because of the teething issues but I continue to use them as my broker (both live and demo) for my MT4 trading and there have been no issues to speak of here.
I recently withdrew all my money from my live MT4 account, it was removed from the platform instantly and credited to my account less than 24 hours (maybe even 12 hours).
So, yes there have been small issues here and there but I always felt like they tried to fix them fast and politely. Customer service has always been top-notch IMO.
Will continue to use.

A very good broker...
dont trade there
Something goes very wrong there, cant provide more detail but it is by far the worst broker experience i ever had and i trade quite a few cfd brokers by now.
Jun 28, 2017 - 1 Star do not trade there, just dont. The platform is a joke and the spreads a ripoff, so high you can trade with your housebank and pay the 5 bucks per trade.
The platform gives you absolutely no market insight, you dont see the market depth - gl trading on margin ...
you can not make a profit there unless youre a long term bag holder. IDK. even then maybe the margin comission will eat your account.
dont trade there

negative experience
Le doy 0 estrellas, son unos estafadores, en toda reglas, cuidado con este brokers es do lo peor, a mi estafaron y tengo pruebas, me bloquearon la plataforma para que no puedas cerrar operaciones ganadoras, me llamaban para que invierta a la inversa y al final se robaron todo el dinero que quedó en la plataforma, cuidado con estas estafadores son muy peligrosos.
fake drop of price
Complete SCAM! They will steal your money.
Scammers.. Dont invest there if you dont want to lost money
Cheating, unfair and unethical company
This is cheating and unfair compamy
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Important notice. 79.90% of retail investors lose money when trading CFDs with this provider.