Alpari Review

2.416 · 78 REVIEWS
Updated: Jan 11, 2021 · Alpari.com (.org)  · Is this your company?

Alpari is a forex broker. Alpari offers the MT4, MT5 and Binary Trader trading currency platforms. Alpari.com offers over 45 currency pairs, cryptocurrencies, binary option, stocks index, commodities and cfds for your personal investment and trading options.

Alpari
Other websites of this company include Alpari.co.uk , Alpari.com, Alpari-Global.org, Alpari-Global.com/zh-hans.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 3000:1
Minimum to Open Live: $1
Established: 1998
Address: Cedar Hill Crest, Villa, Kingstown, VC0100, Saint Vincent And Grenadines
Contact: info@alpari.com, +44 8449 869559
Regional offices:
Regulators: FSC Mauritius #C113012295, FC #
Prohibited countries:
Trading platforms: MT4, MT5
Web Trading: Yes
Mobile Trading: Yes
ECN: Yes
Currencies: (45+)
Cryptocurrencies: (5+) Bitcoin, Litecoin, Ethereum
CFD: (10+) Gold, Silver, Stock Indexes, Oil
EAs/Robots: Yes
News Spike Trading: Yes
Scalping: Yes
PAMM: Yes
Deposit Methods: Bank Wire, VISA, MasterCard, BitPay, FasaPay, Neteller, Skrill, UnionPay, WebMoney
Withdrawal Methods: Bank Wire, MasterCard, FasaPay, Neteller, Skrill, UnionPay, WebMoney

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2.416 · 78 REVIEWS
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Traders Reviews

Bolu,
Nigeria,
Oct 26, 2011,
Guest

As far as I can tell, Ive been trading with Alpari (Demo) for the past 1 year, they have good execution time, less trade timeout/requote, but I once noticed a spike{ on Alpari UK } which later disappeared. But as per customer satisfaction I can say they are okay, I wouldn't know hw they would respond to scalping EA's or Live account{ as I don't use it for my live account}. But all the same they are okay
 
Benin city, Nigeria,
May 13, 2018,
Registered user

unhappy

Alpari response to complain lacks transparency and appears deliberately avoiding that facts.
i got charges excessive spread of $30 for 0.3 lots size usdchf.
i also complained that a take profit was reached but failed...they avoided the time of the price and went to cover with a further time when the market closed .
i am thinking of forwarding a complain to economic and financial crimes commission in Nigeria because this is not a transparent broker.
 
Reply by Alpari submitted May 15, 2018:
Good afternoon!
If you do not agree with the decision, you have a right to contact The Financial Commission regarding this case.
Glen,
Brisbane, Australia,
Jan 22, 2012,
Guest

One of the worst brokers i have ever come upon.
I get atleast 3 requotes on every entry..even with slippage set to 20pips. Then i get multiple requotes on exit..
Very hard to trade with. I would recommend to anybody dont trade with these guys. There are far better options out there
 
Takashi Ohtaku,
HOKKAIDO, Japan,
Oct 23, 2018,
Guest

Scam

The withdrawal was refused.

Even principal will not come back ...

It was stolen by Alpari.


Request № 23526543 denied.
Dear Takashi Ohtaku,

Request № 23526543 denied. Reason for rejection: Alpari does not accept transfers from third parties.

Thank you for choosing Alpari.

Best Regards,
Alpari
 
Reply by Alpari submitted Oct 26, 2018:
Hello! Your withdrawal request was denied because we don't accept transfers from and to the third parties. You tried to withdraw money to the Neteller wallet which is registered to the surname of another person. Your money stays in your trading account untill you withdraw them and nobody can do it but you. Please upload a photo of your passport/ID card to your myAlpari account or send it to the e-mail payments@alpari.com to confirm you are the owner of this wallet.
cebu, Philippines,
Jul 1, 2020,
Registered user

No Sending Withdraw

Service use: Live

Length of use: 0-3 Months

Very easy to fund with bitcoin and fast
Very fast chat no waiting
Investing on strategy guru it's not really effective, not a big deal and you don't going to make a lot of money.

Try to withdraw your money, ahh this is the big scam, no one send your money so say bye bye to your money for ever they are scamer.

i asking wthdraw to bitcoin friday 25 june and typing this review july 1, and never receive my money wow.

Be far from this broker if you don't want to be stolen.
  2 traders have found this review helpful
Reply by Alpari submitted Jul 4, 2020:
Hello! The Company does not have any issues with withdrawals. We kindly ask you to send us your MyAlpari number and the request number to forum@alpari.com in order to investigate your case and provide you with a detailed answer in the shortest time possible.
Nigeria, Nigeria,
Sep 15, 2020,
Registered user

Alpari broker are Thief's and scammers

Service use: Live

Length of use: 3-6 Months

alpari has just scam me of 158 dollar,  I promise u guys , I will take u to court on these matter
U deceived me to trade after trading u stolen my money, now referring me to third party ecommpay

Sep 14, 2020 - 1 Star I have been scam by alpari, I made a withdrawal using my visa card of 158 dollars, since on 1 September , till now I have not seen my withdrawal. They are saying they don't know where my money is, please can someone talk to them to pay me

Sep 12, 2020 - 1 Star I place a withdrawal on the 1st of September, 2020, they keep telling me it has been send. I think they are converting customers fund for their own personal trading, and when chatting with there agent you discovered that another broker (forextime) will tell you that they are helping alpari to transfer funds. These is scam. They should please send my funds and stop freezing my account when ever am about to take profit everything about them is fake, even my account officer refuse picking my calls and didn't reply my massages.

Reply by Alpari submitted Sep 15, 2020 Hello! We kindly ask you not to rush to such conclusions. We do not have any withdrawal issues. Please contact our support team for the assistance specifying the request number. We will be glad to see into your case and provide you with the answer in no time.
  1 trader has found this review helpful
komkit,
thailand, Thailand,
Jul 20, 2019,
Guest

alpari is Big scam

Service use: Live

Length of use: 0-3 Months

i deposit 300$ and they give me so many problem for i can't trade. my money stuck in alpari ,can't trade ,can't withdraw can't do nothing! after i try to find document for them for 3 week ,that enough. i request to refund ,just send my money by the way what it come. they delete my deposit transaction wtf !! and my money is disappear. after that they send mail to me "Your last request for depositing funds 25821021 were rejected". บอกได้คำเดียวครับ ไอ้ควย
 
Reply by Alpari submitted Jul 22, 2019:
Hello! When making a deposit from a virtual or prepaid card, you will also need to provide a scan or photo of an official letter from the issuing bank, verifying that you are the cardholder. The bank card number, your full name and a stamp from the bank which issued the card should all be indicated and visible on the document.

You did not provide this document, so the deposit was rejected and money was returned to your card.

Please, provide the required document and try to make deposit again.
Abdulwakeel O.,
Lagos, Nigeria,
Feb 7, 2014,
Guest

Our company representative will be with you in a moment. Meanwhile you can submit your question.

14:56 Tigran has joined the chat.
Tigran | 14:56
Good afternoon! How can I help you?

Abdulwakeel | 14:56
any reason why my accounts were disconnected prior to NFP news....none of my accounts could execute a trade, and i ended up losing on one due to late entry

Login Issue1.PNG (6 Kb)
Login Issue2.PNG (4 Kb)

Abdulwakeel | 15:07
is anyone still with me @ all??
is anyone still with me @ all??

Tigran | 15:10
Wait for a minute please

Abdulwakeel | 15:10
ok

Tigran | 15:24
As far as i see there was no cnnection on Your account
It is due to instable internet connection from Your side

Abdulwakeel | 15:26
That's a big false statement cos i run my trades from my VPS...and you can't tell me my VPS' internet connection was unstable?????

Abdulwakeel | 15:34
HELLO!!!

Abdulwakeel | 15:36
it would be funny if that's gonna be the excuse for my trades not being able to execute before the news, cos i never had internet issues from my PC and neither from my VPS.......Both were running smoothly and also to note i don't trade from my PC, all my terminals are on my VPS and also to note i don't trade from my PC, all my terminals are on my VPS

Tigran | 15:37
Wait for a minute please

Tigran | 15:51
From our side there was no troubles with connection all the servers worked properly

Abdulwakeel | 15:53
So why were my trades unable to execute, cos the terminal returned "cannot login [no connection]
both terminals
and all of a sudden, one executed, but my entry was late
and all of a sudden, one executed, but my entry was late

Abdulwakeel | 15:55
leading to my loss

Abdulwakeel | 15:58
login Issue3.PNG (374 Kb)

even after one of the trades got executed, my EA trade manager couldn't even set TakeProfit, because it couldn't connect with trade server

Abdulwakeel | 16:02
and EAs can only operate when there's tick movement from the terminal...so no issues from my VPS....problem still bores down to YOU

Abdulwakeel | 16:19
HELLO!!!

Tigran | 16:23
As i said before, there was no problem from our side

Abdulwakeel | 16:23
And I'm giving you more proofs and evidences that it's from your side
Or are you gonna choose to ignore all my screen shots
Or are you gonna choose to ignore all my screen shots

Abdulwakeel | 16:26
or isn't it glaring there from the screenshot that there was an established connection......but my trades failed to execute early due to technical issues from YOU

Abdulwakeel | 16:28
i trade the news strictly, this is where i make my money from forex. and timing is the issue here....i definitely do not need to explain that to you guys

Abdulwakeel | 16:31
@ least if i'm wrong in all i've been saying then prove it to me or make it obvious to me rather than just replying that the problem isn't from your end.....cos you only end up making me look like a fool who doesn't know what he's saying and that's unprofessional

Abdulwakeel | 16:47
HELLLLLLLLOOOOOOOOOO!!!

Abdulwakeel | 16:54
Can see it's so obvious now all you trying to avoid is a REFUND...well don't be surprised if our chats go viral on the net (forums) speaking badly and unprofessionally of you guys........won't even be surprised if the act was INTENTIONAL, cos when clients begin to make money, brokers start playing dubious and dirty games just to deter the trader from profiting in the long run

http://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/32763-alpari-nz-unprofessional-cunny-response-rep.html#post154842
 
Netherlands,
Oct 17, 2017,
Registered user

Stopped out by fake price spike, alpari demanding compensation negative balance. Stay Away!!

My alpari ecn account was stopped out due to a fake spike of the eur/try pair on 9 october 2017 at 01:07. My short trades on this pair were stopped out at 4.69161 but the market never reached this level. When I looked at the charts of other brokers such as LMAX Pepperstone and Axitrader, it confirmed that the maximum ask never reached higher than 4.43-4.46. Also Alpari’s own chart only shows a price of 4.3942 at the very moment my trades closed at 4.69.

When I contacted Alpari about this, asking for a revision of the closing price, they just said there was a spread widening that lead to the stop out. To prove how ridiculous this is, you can see below tick by tick data from dukascopy

20171009 01:03:31:312,4.34383,4.35117
20171009 01:03:31:535,4.34413,4.35117
20171009 01:03:31:686,4.3439,4.35117
20171009 01:03:31:737,4.3442,4.35117
20171009 01:07:32:421,4.39106,4.40404 (130 pips spread)
20171009 01:08:46:821,4.38516,4.39214
20171009 01:08:49:475,4.38533,4.39214 20171009 01:08:53:660,4.38516,4.39306
20171009 01:08:53:930,4.38516,4.39329

The fifth row is the moment on which my eurtry trades closed. You can see 4.40404 (a fair market ASK) is completely different from the 4.69+ level at which my trades closed. Over 2800 pips off market to be exact. Prices on alpari’s chart are similar to Dukascopy’s prices at the 4.3900-4.4000 level except for the execution which caused the stop out. Normal spread for EURTRY is about 15 pips. It’s impossible, even on high volatility moments for it to widen to over 2800+ pips, not when not any of the other brokers report similar levels.

It proves I was stopped out due to an error on Alpari’s side and now they’re just looking for excuses so they don’t have to compensate me for the damage that has been done to me.

Stay away if your are looking for an honest broker!

Update: due to the issue above my account dropped to below 0 and now Alpari even has the audacity to demand that I should pay them for the negative balance (which is way smaller than the damage I suffered).
 
Reply by Alpari submitted Oct 19, 2017:
Good afternoon!
If you do not agree with decision, you have a right to contact The Financial Commission regarding this case.
Luzon, Philippines,
Apr 10, 2020,
Registered user

Not allowing me to withdraw my money

Service use: Live

Length of use: 0-3 Months

I have been working out to withdraw my money with them. I sent them the screenshot of my card as they requested but my card doesn't show my name because that card came from an online wallet called PAYMAYA. It works like a Skrill but they offer debit card so you can use it on you online purchases. I told them many times that the card they've sent me doesn't have any name on it so I tried to with MY MONEY, TAKE NOTE IT'S MY MONEY using my Skrill but they said I have to withdraw it using my card because that's what I used on my initial deposit.

They are insisting that I should use my debit card. They requested a bank statement but I told IT'S NOT A BANK IT'S AN ONLINE WALLET THAT OFFERS DEBIT CARD HERE IN THE PHILIPPINES!

So they are not allowing me to withdraw my money using other methods which is very inconvenient for me to the fact that IT'S MY MONEY. We're on quarantine because of what's happening and I need that money.

I can't even contact the ONLINE WALLET COMPANY, PAYMAYA due tot he fact that they are down because of the quarantine.

Now my money is stuck in there and the only way for me to get it back is providing them the information that I can't even get.

It's very very very very inconvenient that they are not giving me MY MONEY using other method to the fact that all my information is verified.

I even sent them an email with a screenshot of the app PAYMAYA which it has my info in there the transaction was there and they still reject it.

What should I do that's how PAYMAYA gave me the card, it doesn't have my name on it. It's an online wallet it works like a SKRILL it's not a bank.

I don't know what to do now.
  2 traders have found this review helpful
Reply by Alpari submitted Apr 14, 2020:
Hello EdwardS1030! Please note that withdrawal of funds is an integral part of the Company service. We kindly ask you to send us your MyAlpari number to forum@alpari.com in order to see into your case and find a solution to the situation.

Frequently Asked Questions

Is Alpari a good broker or a scammer?

Unbiased traders reviews on ForexPeaceArmy is the best way to answer if Alpari is a good broker or a scammer. https://www.forexpeacearmy.com/forex-reviews/6681/alpari-forex-brokers

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent Alpari community discussions: https://www.forexpeacearmy.com/community/tags/alpari/

Is Alpari International legit?

Alpari International is the trading name for Exinity.

Alpari International is regulated and licensed by the Financial Services Commission of Mauritius, license number C113012295 Code FS-4.1, Code SEC-2.1B.

How do I invest in Alpari?

Alpari offers PAMM investment service.

  • How does Alpari PAMM work?
Investors assess the effectiveness of different managers by looking at the independent ratings, and select an account to invest in.

If the manager achieves a positive trading result, the investor makes a profit, paying out a percentage of this to the manager.

What is the minimum deposit for Alpari?

Alpari introduces a variable minimum deposit based on the account types.

  • Nano.MT4: the minimum deposit is USCent0
  • : the minimum deposit is $20
  • : the minimum deposit is $100
  • : the minimum deposit is $300
  • : the minimum deposit is $500
  • : the minimum deposit is $500