(.com, .eu) Review

2.521 • 15 REVIEWS
Updated: Jul 12, 2024
Visit site
SwissQuote is a forex broker. Swiss Quote offers the MT4 and MT5 forex trading top platform. offers over 90 forex currency pairs, cfds, commodities, stocks, options, futures, gold, silver, oil, bitcoin and other cryptocurrencies for your personal investment and trading options.
SwissQuote acquired

Other websites of this company include,

The default language is German but English and other languages are available in the language button at the upper right corner.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 100:1 *
Minimum to Open Live: $1,000
Established: 1996
Address: Swissquote Bank SA Ch. de la Crétaux 33 P.O. Box 319, Gland, 1196, Switzerland
Contact:, +41 44 825 88 88
Regional offices:
Regulators: SFC #, MFSA #, MAS #, FINMA #, DFSA #, FCA #
Prohibited countries: Show all >>
Trading platforms: MT4, MT5
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes

Trading Instruments

Currencies: (90+)
Cryptocurrencies: (10+) Bitcoin, Litecoin, Ethereum
CFD: (20+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Bonds, Oil, Other Commodities

Trading Conditions

Hedge: ✅ Yes
EAs/Robots: ✅ Yes
News Trading: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

MAM: ✅ Yes
Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard
* Offerings and features listed above may vary by account type, jurisdiction, and other factors. Please check the broker's website for more information.
2.521 • 15 REVIEWS

Recent User Reviews of (.com, .eu)

Zürich, Switzerland,
Jan 18, 2023,
Registered user

Stop hunting bitcoin

Service use: Live Length of use: 0-3 Months
I made a stop loss order on BTC/USD at about 20'000. The price never fell below 20'500 on any price chart for 4 days in a row. But my stop was stopped out, because on the Swissquote chart, BTC hit EXACTLY 18'801 five days in a row.
1 trader has found this review helpful
Mr. M. Andersen
UAE, United Arab Emirates,
Oct 14, 2020,
Registered user

Stophunting confirmed

Service use: Live Length of use: over 1 Year
After only good experience (for me) they started stophunting and spreadwidening to take bake their losses,
When I asked for detailed records they basically refused.
1 trader has found this review helpful
Western Caoe, South Africa,
Jul 27, 2020,
Registered user

Bad experience with unethical agent

Service use: Live Length of use: 0-3 Months
I joined up with Swissquote, because the agent offered to trade on my behalf. Big mistake. I deposited $250. Michael Grey put through a few trades which were profitable. I then deposited another $250. After about 3 weeks he stopped placing trades & phoned me to say that I should deposit more. I told him I could not. He then suggested that I take out a loan to fund the account as Tesla was increasing by the day & I should place trades on it. He was persistent with trying to get me to take out a loan. He phoned me again a while later and again insisted that I apply for loans. I refused. He then got an Investment broker to phone me, who said that if I invested $10000, I would get a monthly return of 12%. I told him I did not have the money. He then suggested that I take out a loan. I refused. Michael Grey put through 9 trades in all of which approx 5 were profitable. I then decided to close my account with Swissquote. I placed a withdrawel request, but a message popped up that I should send an email request. I sent an email, but It came back un sent. I then messaged Michael to tell him that I was closing my account, but I was having a problem with the withdrawel. He said he has all my details and would process the withdrawel. He then said he would place a few trades to increase my balance before the withdrawel. But I told him not to, that he should just withdraw the money, as I could not afford to lose it. My account balance was approx $664. After a few days I messaged him to ask if he had processed my withdrawel, but he did not respond. I messaged him again, still no response. On The Monday I messaged him again, about the withdrawel. He responded saying that he had bad news and I should check my account. My account was now in a loss for over $1100. I was furious, as I had told him not to take any trades, but to refund the $664. He also told me that there was nothing I could do as I had lost it trading. We were on Any desk at times and he tried accessing my bank accounts, but could not. He asked me to log in to my bank account while on Any desk, but I refused. He also accessed my other forex account with XM against my wishes. He just clicked on the icon. I have since had problems trying to get into contact with Swissquote and have sent emails, to which I've had no response. I would not recommend this Broker to anyone. I would give it a minus 10 if it was possible.
1 trader has found this review helpful
Mumbai, India,
May 4, 2020,
Registered user

No customer support

Service use: Live Length of use: 3-6 Months
For UAE Client, they have no live chat service and also no one pick phone call and if someone come on live chat then they do not provide any details or don't help on chat, just share support email details, then why they have live chat service.
They have very bad withdrawal policy.
1 trader has found this review helpful
Stefan S
Zuerich, Switzerland,
Apr 5, 2020,
Registered user

Only for Pros.

Service use: Live Length of use: 6-12 Months
This is my second review after half an year with this broker.
I cannot complain on order execution (no scalping) nor on wire transfers and stocks.
The two new major downsides to this broker are
1. Spreads on majors like EURUSD, GBPUSD rise above 30 pips (for newbies at 1vol = $300 between buy and sell instead of the usual $15) from 20:30 to 23:00 GMT every night
2. Margin requirements are being doubled, at best with 8h pre-notice but, usually with an email on the next day. Yes the next day.
So if you are not a seasoned trader don't even bother.

Jan 20, 2020 - 4 Stars My experience so far:
+ they are legit (regulated)
+ I was able to transfer and withdraw cash internationally at a fair price
+ Metatrader did't have an outage for more than 20min (from my experience)
+ All of my orders are executed including pending and SL, TP
+ They don't bombard me with calls to sell me into investing more
+ Accurate major pairs historical data
0 They have small lag but as I don't use them for scalping this is no issue
0 You can store your crypto and buy stocks (if it is your thing)
- Subscription is incredibly bureaucratic (it took me 10 days)
- Costs are high (swaps (triple swap day is Wednesday!!!), speads if you are with $1k account), but remain affordable if you know what you're doing.
- Customer service is super slow and needs reminders (1 week)
- Live chat is useless unless you forgot your password
- Web browser is tricky to go through especially when you want important info such as spreads or account closure.
- Gap on commodities historical data

=4 stars because it works and can access your money but there is room for impovement

I hope this helps

1 trader has found this review helpful
London, United Kingdom,
Mar 23, 2020,

Bad Experience

Service use: Other Length of use: 0-3 Months
Before I had even finished opening my account I had a very rude phone call from a man trying to get me to finish opening my account or something. Was not feeling comfortable so tried to end the conversation instead was told if I could not deposit £1000 pounds right then I may aswell not open the account, or something along those lines his English wasn't great. Amazing the lack of good customer service...
1 trader has found this review helpful
Slovakia, Slovakia,
May 30, 2018,

Stay away from this low quality market maker!

Here is my short experience with this broker and it will be short experience, because I am moving my funds back to the other broker I've used since 2011 or 12, without any problems. So here is my experience with Swissquote:

1. Account opening - pain in the ass. Too complicated and long process. First you have to either speak with them on cam chat, or send them your documents by mail. Then pain in the ass starts by trying to actually log in to your account. Their chat shuts down when you swith pages on their website, so the support cannot navigate you throughout this process. I spent 1 hour on the phone with their support before I was finaly able to login to my newly opened account. All this takes days.

2. Funding - they (or their payment vendors) charge high fees, like 2% just for deposit. Only free option is bank wire transfer. You also pay for withdrawals $20 for each withdrawal. So you lost money (and time) with this broker before you even made your first trade.

3. Spreads - Terrible. Double the standard spreads of other popular brokers on all instruments at all times.

4. Live chat support - terrible. The guy there doesn't know much, plus their policy on not helping people over the chat is also terrible. They can't help you with almost anything over the chat. Typical response you get is- send email to and they will be able to help you. Even when you are asking about very basic stuff, like informations about their products. And when you send email, you will wait 3-4 days for response. In my case their response to my email with very specific basic questions about their product was (after 4 days on Thursday) can I contact you on Monday on the phone to discuss your specific needs? I didn't respond to that email, but nobody called on Monday, so my query is unresolved, probably forever, because I will not bother to contact them again.

5. Additional account opening - terrible, bacause you have to wait couple days. What is automatic 3 clicks process with other brokers (once your main account is approved), here it takes 3 days. They actually must approve your additional account.

5. Closing my profitable trade. This made me write this review, because it pissed me off today morning, when I found my profitable position closed. It was closed with profit, but I didn't close it, my TP didn't close it and I didn't plan to close it so early. If they let this position run, my profit (and their loss) would be doubled by now. It's absolutely unacceptable that broker interferes with your profitable positions like this.

There are also other details, that I don't like about this broker, like not being able to open smaller positions on commodity cfd's. So you can choose either to not trade those instruments, or trade, but with overleveraged positions. In MT5 charts, they give you only couple of days of data on futures cfd's. Plus some other details about their website, complicated system and interface, that I don't want to go into detail here.

Bottom line is this - if you are looking for a good retail forex broker, this is definitely not the one in 2018. Do yourself a favour and
3 traders have found this review helpful
Athens, Greece,
Apr 12, 2018,
Registered user

Probably one of the best and safest brokers in Europe at a retail level

spread on EUR/USD is a standard 2pip its almost fixed except day change and some other instances. They are one of only two brokers i trust because they are actually a bank, as far as i know they offer institutional level accounts from a specific amount and beyond, max leverage up to 400:1 but it drops to 100:1 to amounts more than 20k. I can't recommend them enough honestly spreads might be a little wide but you get your bank account in Switzerland and although it has limitations and you can't receive third-party deposits i still think its a huge deal maybe not if you are a scalper but if you ever dreamed of making millions in forex i guess you should be looking for a similar solution as safety should be above all.
Vietnam, Viet Nam,
Dec 2, 2017,

Fair broker?

Yesterday I visited some fx forums to see more reviews on Swissquote. Unlike my complaint, some other experienced traders seem to appreciate Swissquote's trading service, such as this link: OK. If so, I can find some way to continue using Swissquote's service, such as trading hourly charts with them while trading minute charts with other brokers who offer better spreads. I will give Swissquote 3 stars later if they improve their spreads in standard trading account.

Nov 21, 2017 - 1 Star Today I opened my mt4 with Swissquote again to see if they improved their spreads. But nothing's changed. The spread on eurusd in my a/c is still terribly wide, running from 2.8 to 3.2 all day. I note that Swissquote recently changed the info on spreads on their site. Min. spread on eurusd in standard a/c was changed from 1.4 to 1.7. It's not true again as I have never seen such min. spreads over the last 3 years! I also work with other brokers so I know what it should be. With serious brokers, if they say their spreads start at 1 pip (min. spread) for instance, then you should see this min. spread accounts for at least 10% of every trading day time, and the average spread around 1.4. ActivTrades is an example of the best broker by spread so far. They state on their site their min. spread on eurusd is 0.5 (no commissions) and this spread actually accounts for about 50% of the whole trading day on their mt4, and their average spread is just 0.6. That's why I keep complaining about Swissquote's spreads.

Aug 11, 2017 - 1 Star Swissquote's spreads are going from bad to worse in my a/c. Recently I opened my mt4 with them and noted that the spread on eurusd was even wider than before, running from 2.8 to 3.2 in turns all day no matter in Asia or Europe or US session. I tried to trade a mini lot and my a/c recorded a loss of $3.2 right after executing. I also noted the chart was freezed a bit at the opening and closing but I am not sure. I will feedback more later.

May 6, 2017 - 1 Star Swissquote is dishonest about their spreads, at least with me up to now. I am a small trader and have a trading a/c with them for a few years now. Previously I didn't trade often so I didn't care much about spreads. Recently, I trade more and note that their spreads are much wider than stated. For instance, they state on their website that their target spread on EURUSD is 1.4 pip for standard a/c, but on my real a/c it is 2.8 almost all the times. I complained with them by email attached with screenshot but they didn't reply or correct their spreads. Apparently they think little of small traders although in their emails to clients they always call them 'Valued Customers'. Now that I trade regularly with my new broker and consider my a/c with them as a 'standby'. If they still don't improve their spreads in the future I will close my a/c.
Matt Hendshaw
Manchester, United Kingdom,
Oct 28, 2017,

Top quality broker

Dont know what all complaining about spreads. I have a prime account and eurusd is like 1.4 no commission.
Yes there is cheaper but this is a premium swiss broker and that comes a slightly higher costs. Unless your scalping its immaterial a 0.5 pip difference.
Brillant relationship banking.....good service.
Wouldnt change them for anyone.
If you want a serious broker with serious regulation and the best safety of funds this is the spot.