Broker Details
| Minimum Trade Size: | 0.01 |
|---|
| Maximum Leverage: | 888:1 |
|---|
| Minimum to Open Live: | $5 |
|---|
| Established: | 2009 |
| Address: | 12 Richard & Verengaria Street, Araouzos Castle Court, 3rd Floor, 3042 Limassol, Cyprus |
| Contact: | support@xm.com, +357 25029933 |
| Regional offices: | |
| Regulators: | ASIC #443670, IFSC #IFSC/60/354/TS/18, CySEC #120/10 |
| Prohibited countries: |
| Trading platforms: | MT4, MT5 |
| Web Trading: | Yes |
| Mobile Trading: | Yes |
| Currencies: | (55+) |
| Cryptocurrencies: | (5+) Bitcoin, Litecoin, Ethereum |
| CFD: | (940+) Gold, Silver, Stocks, Stock Indexes, Oil, Other Commodities |
| EAs/Robots: | Yes |
| News Spike Trading: | Yes |
| Scalping: | Yes |
| Deposit Methods: | Bank Wire, VISA, MasterCard, Neteller, Skrill |
| Withdrawal Methods: | Bank Wire, VISA, MasterCard, Neteller, Skrill |
XM.com profile provided by Chris Zacharia, Mar 28, 2017
XM is a forex broker. XM offers the MetaTrader 5, MetaTrader 4 and Mobile global forex trading top platforms. XM.com offers over 55+ forex pairs, stocks,cfds, equities, indices, metals, and energies for your personal investment and trading options.
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Traders Reviews
Withdrawal Issuse and Market Manipulation
Service use: Live
Length of use: 0-3 Months
The account number you posted is not correct.
Please provide me with the correct account number in order to be able to investigate this for you.
Thank you,
2.1.2020 all broker up except xm
Service use: Live
Even and odd style. for example, 70% selling and 30% buying. As a respective dealing desk die hard, 30% will win and 70% will lose. It is simple, close xm mt4, and wait prices goes opposite direction. Also i had screenshot EURUSD price from 84.xxxxx aka 6500pips.. Big clap!
I have tried reading your review a few times but I cannot clearly understand what you mean or what you would like us to reply about.
Please try to explain the review more clearly in order for us to be able to understand and reply.
Thanks,
AT FIRST ITS GOOD WHEN I LOST, THEN AFTER WIN, WITHDRAWAL ISSUES COMIN
Service use: Live
Length of use: 6-12 Months
In order for me to able to investigate your case, I will need you to provide me your account number.
Thank you,
as I have finally registered in FPA forum, I will post my review about XM
Service use: Live
Length of use: over 1 Year
Fake Islamic account! Do not open any account in XM!
Service use: Live
Length of use: 0-3 Months
I am a personal investor and i can say that i am in amator level.
I have sent 21367 Euro . And they have give me 500USD + %20 bonus according to my payments. Untill this everytings looks amazing for me... Untill money reachses to them they change their behaviour opositely. Withraval deposit case they are trustable. BUT everything starts after my money reaches to their hands. They have closed my islamic account just so saying we close your islamic account becasue of your trading patterns...
Please be carefull that ''I have not open any posstion after the deposit I mean no any trading happened!!!!. I hate their way of bussines. If you promise islamic account ( swap free) and opening position why do you close my account.? I lost a lot of time and eat my fingers!!! So please be careful with them. I dont want somebody else cheated by them.! I am still waiting my money back!I hope they do not steal it
Islamic account status is given in good faith by XM to clients that follow the Islamic faith.
However your account has been traced to be related with other clients which have attempted to abuse their Islamic status (given in good faith) and this is the reason your account has been revoked from Islamic status.
In regards to your withdrawal request, please note your funds were refunded to you within 24 hours after you placed a request. From what I see from the system you placed a withdrawal on a Friday which means your funds should have been with you on the following Monday after the weekend.
Thank you,
No deposit bonus is a scam
Service use: Live
Length of use: 0-3 Months
I recommend you stay away from this no deposit bonus
Could you be so kind and provide me your account number in order for me to investigate your case.
Thank you,
Withdrawal issues
Service use: Live
Length of use: over 1 Year
My fifth withdraw is the one I have been waiting for for almost three months. My account numbers are 42123472 and 275891
First I was told that my account manager, Asmael somehow stole from his clients when xm did a system upgrade from the 7day withdrawal to a 2 day withdrawal.
Then I got a new account manager named Naheem. After he gave me the run a round that they fixed the system I still didn't get my money.
Then I got referred to Peter(supposedly one of the account managers manager) long story short he also gave me the run around.
Then I got Monica(the one account manager who never seems to be in the office) she too claimed that they moved back to the original system and claimed to have put my withdrawal through multiple times but failed as I'm still waiting for my money.
After trying to get hold of Monica yet again,reception put me through to Abselon on the 29/11/2019. He has offered to help me. I really hope he can do what none of the other account managers were unsuccessful at doing. He said the money will be in no later than the 06th of December.
I really hope to update my review with good news soon.
I would just like to say that thus far Abselon has been good at contacting me with the other account managers I ended up trying to contact them 4 times a day 5days a week.
I have looked in to your account and I can only find one withdrawal request dated January 2019.
Moreover you mentioned the following names:
Peter
Asmael
Abselon
I have double checked this and we have no staff at XM with those names.
Can you please confirm with me which email or contact details you are using when talking to these people?
I would like to alarm you and stress that either you are contacting a different company or someone is impersonating XM.
Thank you,
Withdrawal Issue
Service use: Live
Length of use: 3-6 Months
Dear Valued Client,
*This is an automatically generated response, please do not reply to this email.
Please be advised that in order to process your withdrawal request we need you to provide us a screen print of your Bank account which confirms that this account is in fact registered under your name.
As a result your withdrawal request cannot be processed and funds have been credited back into your trading account.
You are therefore kindly requested to send a screen print of your Bank account to backoffice@xmglobal.com. Please note that your full name and Bank account number have to be visible on the said screen print.
Once provided, please submit in new your withdrawal request which will be processed accordingly.
Please accept our apologies for any inconvenience caused.
Thank you in advance for your kind understanding on this matter.
With Best Regards,
XM Team
Back Office
I can investigate this for you if you are kind enough to provide me with an account number.
However, it is very common for the backoffice to request additional documentation in order to protect our clients from idendity theft.
Have you provided the backoffice with the screenshot they requested?
Let me know,
Thanks,
I have to say Average broker
Service use: Live
Length of use: 0-3 Months
Frequently Asked Questions
Is XM a good broker?
The best way to answer if XM is a good broker is to read the unbiased traders reviews on Forex Peace Army. https://www.forexpeacearmy.com/forex-reviews/7214/xm-forex-brokers.
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we recommend to check recent XM broker community discussions: https://www.forexpeacearmy.com/community/tags/xmcom/
What is the minimum deposit for XM Broker?
XM brokers offers several account types. Micro and Standard accounts have a minimum deposit of $5. Other account types vary in their minimum deposit requirements by region.
How do I deposit money in to my XM broker?
XM's broker deposit procedure is fairly straightforward. Once the account is registered and approved, follow these simple steps:
- Login to XM broker members area.
- Select the deposit method (Credit and Debit cards, Neteller, Bank Wire Transfer or other).
- Select the XM account and specify the deposit amount.
- Enter the appropriate payment details.
How long does it take to withdraw from XM?
XM broker says they process nearly all withdrawal requests within 24 business hours.
Then it may take another 2-5 business days for the bank to process wire or for card transaction to be reflected in your account.
For faster XM withdrawal you may opt for the XM Card or e-wallet, these payments are received the same business day.
Can I withdraw XM bonus?
Profits made by trading XM bonuses are withdrawable. However, you can not withdraw XM bonus itself.
Check the terms and conditions of any bonus program before accepting a bonus.
How much can I withdraw from XM?
XM's minimum withdrawal amount is $5 for credit/debit cards and e-wallets and is $200 for the bank wire.
The maximum withdrawal amount from XM is determined by the payment method with Bank Wire limits being the highest.
Please be aware of the XM withdrawal priorities, if you deposited money with the credit card or e-wallet, then withdrawal is processed via the same method up to amount deposited before you are able to select other withdrawal methods.
Does XM allow scalping?
XM allows scalping as well as trading during time of increased volatility.
It is always a good idea to check fresh reviews on Forex Peace Army to see if traders recently encountered any serious problems with scalping using XM trading platforms.
https://www.forexpeacearmy.com/forex-reviews/7214/xm-forex-brokers.
What is XM zero account?
XM Zero accounts feature near-zero spreads (EURUSD average spread is as low as 0.1 pips) and a no requotes execution policy with all trading styles welcome.
The trade off is a broker commission of $7 per lot round turn charged when opening the trade.
Some regions may have different account options.
Is XM a regulated broker?
XM broker is regulated by several government regulators:
- Australian Securities and Investments Commission (ASIC), registration #443670;
- Belize International Financial Services Commission (IFSC), registration #IFSC/60/354/TS/18;
- Cyprus Securities and Exchange Commission (CySEC), registration #120/10.
Does XM charge commission?
XM broker offers several account types:
- Micro Account and Standard account are commission free
- XM Zero account features ultra-thin spreads but charges commission of $7 per round lot traded payable at the order opening time
- Some regions may have other account types
What is XM leverage?
XM offers flexible leverage from 1:1 to as high as 888:1 that can be instantly changed in your account members area.
Higher leverage allows to trade the borrowed capital which increases both the profit potential and the risk of loss.
Some trading strategies like automated scalping may require high leverage while many professional traders do not use much leverage.
Please trade responsibly selecting the leverage based on your risk appetite and loss tolerance level. Some regions may only offer lower leverage.
Service use: Live
Length of use: over 1 Year
Wired withdrawal are not an option as well
Total scam !!!! . I am already more then 2 months trying to withdraw . I am proceeding to fca claim now to get my Money back.
I apologize for taking so long to reply but your case has proved extremely complicated.
The reason you have been freezed and gone into investigation is
You initially registered under Country of Residence: Lebanon
After that you asked to change your Country of Residence to: United Arab Emirates
When you had trouble withdrawing your funds from Skrill you asked to change it to Belgium/France.
I understand you might have global travelling patterns or you might have businesses/residences in many locations but the case has proved very challenging to resolve in coordination with our compliance desk.
I am pleased to inform you that the investigation has been concluded and the funds will be released to your account today.
Thanks,