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RoboForex.com Review Visit site

Updated: May 22, 2019
2.665 · 119 REVIEWS
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Related websites include RoboMarkets.com

RoboForex is a forex broker. Robo Forex offers the MetaTrader 4, MetaTrader 5, MT Mobile and cTrader forex online trading top platforms. RoboForex.com offers over 40 currency pairs, cryptocurrencies, stocks, indices, gold, silver, commodities and cfds for your personal investment and trading options.


Minimum Trade Size:0.01
Maximum Leverage:2000:1
Minimum to Open Live:$10
Address:2118 Guava Street, Belama Phase 1, Belize City, Belize
Contact:info@roboforex.com, +65 3158 8389
Regional offices:
Regulators and registration numbers: IFSC #IFSC/60/271/TS
Prohibited countries:
Trading platforms:MT4, MT5, cTrader, R Trader, RoboForex Terminals
Web Trading: Yes
Mobile Trading: Yes
ECN: Yes
Cryptocurrencies:(5+) Bitcoin, Litecoin, Ethereum
CFD:(60+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities
EAs/Robots: Yes
News Spike Trading: Yes
Scalping: Yes
Deposit Methods:Bank Wire, VISA, MasterCard, ePayments, FasaPay, Neteller, PaySec, Poli, Qiwi, Skrill, UnionPay, WebMoney
Withdrawal Methods:Bank Wire, VISA, MasterCard, ePayments, FasaPay, Neteller, PaySec, Poli, Qiwi, Skrill, UnionPay, WebMoney

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RoboForex.com profile provided by Manager RF Song, Jun 12, 2013


RoboForex LP

Founded in


Online since


Account Types

Cent, Standard, ECN

Demo platforms

  • MetaTrader 4

  • MetaTrader 5

  • cTrader

Account currencies


Russian rouble

United States dollar

Currency pairs

up to 47 currency pairs, Gold/Silver

Regulated by

CySEC, 191/13

FSCL (New Zealand), 4148

FSP (New Zealand), 246525

Website available in

English, Russian, Chinese, Spanish, Portuguese, Indonesian

Minimum Deposit

No minimum deposit for all types of accounts

Support methods


Live chat




Web form

Trading server time zone


VPS for traders

Free for deposits greater than $300.

Rebates per 1 std. lot


Special notes

Swap-free (Islamic) accounts involve paying commission of $5-20 per one standard lot.


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2.665 · 119 REVIEWS
Forex Peace Army

Let other traders know if this service is worth checking or should be avoided.

Your feedback matters!

cairo, Egypt,
May 11, 2019,
Registered user

worst broker i have ever seen , i will share my story with roboforex to know with who will trade and send your money , they will do anything to take

worst broker i have ever seen . i will share my story with you to know what happend with me

my account number : 5008888
trade number : 29823792

08 may 2019 at 04:45:26 am i put pending order on GBPNZD at 1.9850 " BUY " .. roboforex open this order at 1.9998 significant slippages " 148 pips " . and gbpnzd down - and i lose all my account

i talk with support in chat live told me open ticket and dealing room will answer to you and this is what i got from dealing room replay

2019/05/10 19:27:56 - #3 Brokerage Support
As we explained before, it is important to understand that significant slippages may occur when trading close to the news events.

when i asked for call from live support No one has called me yet
Reply by Manager RF submitted May 16, 2019:
Dear bodafx,

As we can see, a detailed analysis of this situation was provided to you in the ticket you wrote. The Buy Stop order was executed correctly given the market conditions last Wednesday.

In regards to your comment about the call, please rest assured that our colleagues will contact you shortly to discuss any other questions you may have.

Dubai, United Arab Emirates,
Apr 22, 2019,
Registered user

Stay on your toes.

Further to my review below, and in response to roboforex representative.

1. I do not care how you determine your swaps. I do not trade with your liquidity provider. I trade with Robo-forex. Changing swaps 13 minutes before rollover is not an acceptable practice. I suggest you take the issue up with your LP because they are making you look very bad.

2. I took my funds commission free because I found a way to meet your unreasonable trade volume requirements. That does not excuse the issue.

Apr 18, 2019 - 2 Stars I have been involved with Roboforex on and off for about 2 or 3 years now. I have been relatively happy with them until recently when I had a very unpleasant experience, in which they fell short of my expectation.

1. Last Friday night they adjusted their swap rates, which is well within their rights, however, they purposefully elected to this 13 minutes before the rollover period (and market closure for the weekend). I was carrying significant USDCHF shorts which had a carry cost of about 25 euro / day. They pumped that up to 5 fold to 125 euro. I was forced to either pay up or close my positions with no choice of timing or spreads which resulted in significant cost to me. Any reasonable broker would adjust their swaps early in the trading day in order for the trader to make an informed choice when he decides to execute the trade.

2. After the change in swaps, I decided to withdraw my capital as I have no interest in trading anything else and they made the USDCHF too expensive for me to trade. 4.2% withdrawal fee on my capital. They refer to the following clause in the T & C: -

"13.15 The Company reserves the right to deduct from the account an amount paid to the client in compensation, if the account does not embrace sufficient trade volume"

According to Them, in order to withdraw 8000 euro, I would need to trade 33.6 standard lots.

Given the fact that they have changed their trading conditions (swaps) I view it as my right to withdraw all my funds. Their insistence on 33.6 lots of trading in order to withdraw 8000 euro amounts to an irresponsible enticement to trade when it may not be in the traders interest.

Moreover, the withdrawal was done on the 3rd Tuesday of the month which they advertise the free of charge (normal fee is 1.9%). Assuming I give them the benefit of the doubt, it means that on any other day they would have charged me a little over 6% for my withdrawal to Neteller. Frankly that is pure highway robbery and any broker that charges so excessively should be avoided.

Reply by Manager RF submitted Apr 22, 2019 Dear Client,

The values ​​of swaps are not set by the broker but by liquidity provider of the broker. The broker pays swaps to liquidity provider in accordance with the current trading conditions. So, in case the liquidity provider is changing swaps, the broker has to immediately make its own trading conditions equal to the liquidity provider's conditions.

Thus, the currency pair was changed as soon as the liquidity provider informs the Company.

Regarding the commission for withdrawal, as we see, the commission was not charged from you and the additional requirements to withdraw for free were implemented to you.


santo domingo, Dominican Republic,
Apr 15, 2019,
Registered user


acount number: 282913

avoid them
  Do not lose your money with the broker.
When you have problems, roboforex never admit that it was your mistake even with the evidence you have.

try 3 consecutive times to close my eurusd operation with earnings of approx. 200 US $ the failed attempts and the transactions instead of being closed doubled. of 3 batches step up to 24 batches.

i contacted your agent, this ordering that close by another method, webtrader but already accumulated losses of 648 dollars.

the funds were never returned.
This broker is not complete, they are swindlers.
avoid them
Forget your incredible bonuses, that this is the trap for you to enter.
Reply by Manager RF submitted Apr 19, 2019:
Dear Client!
Your situation was examined scrupulously. As we mentioned at the answer to you, we have checked everything with our specialist and with Metaquotes team. There were no technical problems with the trading platform of Metaquotes. Al this orders were sent by you due to misclicks, because the buttons of closing position and add new are next to each other.

uk, United Kingdom,
Apr 11, 2019,
Registered user

AVOID.. you WILL loose all your money. even with excellent risk management.


where to start .... i haven been with this broker for 3 months, and built my account very well until it was over 3 times the deposited amount. then a few days ago i up my risk progressively with each trade, risking the previous trades profits ... i managed to make 91,000 euros in one day! that evening my account was frozen, and then later the 91,000 euros was removed from my account! they claimed that i used to 'vulnerability in hardware' so that they wanted me to remove my remaining funds from the account ..

today at the switch over at 10:00 pm (BST) i had a short open on GC. and suddenly GC shot up by 183,000 pips ... yes, you read that right .. 183,000 pips !! price on GC went to 20.08805 in a split second (with an equally large spread) it was doing this up and down for a good 5 minutes. this time I lost all my money in my account and put my account at -183,960.15 Euros!

this broker is a total joke, communication is pretty much ZERO. and they are probably the biggest scammer out there .. they are not regulated by the FCA .. their regulator has a reputation for enforcing rules (back handers going on, payoffs ect.)
Reply by Manager RF submitted Apr 15, 2019:

The funds revoked from your account was made by you with violation of client agreement which were clearly explained at the answer on your ticket to company.
The price at GBPCAD mentioned by you was declared by Company as non market - incorrect. Solution of your situation regarding issue with price of GBPCAD will be provided at you ticket.

DHAKA, Bangladesh,
Mar 23, 2019,
Registered user


i m Zakir Hossain, Account Number: 5212520, broker name roboforex.com

I took a buy entry on GBPNZD at 21:10 for the last 21/02/2019,

Whose SL-1.8923, and TP-1.9390 were

I do not go to the market at my side and go to the market,

But the broker has hit my SL,

I have given evidence to the broker, they are not giving importance to the matter,

I request you to investigate your case

Pof Have added
Morocco, Morocco,
Mar 8, 2019,
Registered user

This broker is scam. My buy stop order was executed and stopped with a huge gap resulting my account completely whipped. I wrote to them about this issue, at first they told me the order was executed correctly, I asked to check my account. They replied to me that things like this happened.
I asked for compensation no response from them...big scam

Mar 7, 2019 - 1 Star I worked with them for a while and notice my orders were executed with some minors gaps. When i asked for explanation their chat service told me it's perfectly normal. Just few days ago an important pending order was executed and stopped with a huge gap resulting the loss of my entire account. I wrote to their service department No response. All my money gone and they went silent...
Avoid this broker at all costs
Mr FX trader,
South Africa,
Feb 17, 2019,
Registered user

This broker is a scam I noticed when I was trading and they move my order to a loss when I was in profit twice.I also requested a withdrawal last week up to this day I have not recieved my funds they keep telling stories while the 1st withdrawal wa fast....I am going to report this broker to the regulator until they take away its lisence.

Scam broker dont trade with them please
Reply by Manager RF submitted Feb 19, 2019:
Dear Mr FX trader,
Did you contact with customer service? Can you please specify your trading account number? The company does not move clients` orders and makes withdrawals according to the clause 13.14 of Client Agreement.

Feb 10, 2019,
Registered user

I immediately contacted the chat but started typing there, writing this, writing that. And no one gave me an explanation why my positions were open with a different leverage from the one I trade. FRAUD
Reply by Manager RF submitted Feb 14, 2019:
Dear client, please write your request to info@roboforex.com (please specify your account number and position numbers) for receiving explanations.

Alexandria, Egypt,
Jan 2, 2019,

pay small amounts but big amounts is still waiting for 5 days

I was trading as CopyFX trader with roboforex I attract some good number of investors and was able to make some good profits
I made a few withdraw requests of 100 to 450$ and it was paid pretty fast.
until the last time I traded and get a high commission of about 4600$ then I reuest a withdrawl of 450$ it arrives very fast then I request another 480$ and also I got paid within one bussines day, finally I request a withdraw of 3500$ and here the problems begins.
First of all the withdraw is still pending for 5 days now, from 28/12/2018 to 2/1/2019 and still pending.
my deposit and withdraw operations was stopped and I got a message in my account
Funds Withdrawal service is not available for you at the moment. Please, contact Technical Support for assistance.
I contacted the live support and they have only one reply "wait for the reply of your ticket"
now my ticket is with a high priority mark and didn't get any response for 4 days
this is completely awful
Reply by Manager RF submitted Jan 9, 2019:

Please wait answer in the ticket or write your thoughts in it. The company doesnt have withdrawal restrctions by withdrawal amount.

Barcelona, Spain,
Oct 31, 2018,

Ramm account just scam

Try with 200€ roboforex ramm... After 2 month I'm still losing money. Some strategy just disappear after losing more of ur 50% investment. Stay away