Libertex review: Regulations, Platforms, Trading Instruments and Broker Ratings.
What is Libertex?
Libertex Group, founded in 1997, is a group of CFD brokers, consisting of Libertex.org and Libertex.com.
Libertex.org is operated by Forex Club Internation LLC (FCIL) and MAEX LIMITED, respectively registered in St. Vincent and the Grenadines and licensed by the Financial Services Commission, Mauritius. Libertex.com is operated by Indication Investments Ltd., a CySEC regulated company.
Libertex Group provides over 250 CFD instruments across Forex, Stocks, Indices, Commodities, Metals, ETFs, and Cryptocurrency categories.
Trading is available through the Libertex proprietary platform, MetaTrader4, and MetaTrader 5 platforms.
Please read Libertex Reviews below and share live trading experiences with this broker.
Related sites include FxClub.com/FxClub.org, Libertex.com.
|Minimum Trade Size:||0.01|
|Minimum to Open Live:||$100|
|Address:||10 Agiou Athanasiou, Ksenos building, 6th and 7th floor, Limassol, Cyprus, 4105, Cyprus|
|Contact:||firstname.lastname@example.org, +357 22 025 100|
|Regulators:||FSC Mauritius #158250 C1/GBL, SVGFSA #1277 LLC 2021|
|Prohibited countries:||Show all >>|
|Trading platforms:||MT4, MT5, Libertex|
|Web Trading:||✅ Yes|
|Mobile Trading:||✅ Yes|
|Cryptocurrencies:||Bitcoin, Litecoin, Ethereum|
|CFD:||Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities, ETF|
|Deposit Methods:||Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Neteller, Skrill|
|Withdrawal Methods:||Bank Wire (BankTransfer/SWIFT), Skrill|
Money disappeared from my account
This broker is very bad
May 18, 2019 - 5 Stars I have been trading with them for a couple of years now, i had deposited U$D2000 (in small batches over the 2 years) and i kept losing cos i don´t care for the demo account, but finally i´m starting to get profitable.
i really like the platform´s interface and their customer service agents are always there to help you out. I made a couple of withdraws from Libertex to my Skrill account and from there to my local bank. From Libertex to Skrill the deposits were made instantly, and from my Skrill account to my local bank account it took 2-3 days, so it couldn´t be any faster to get my money.
So far, this broker is excellent IMO. Their multiplier system is awesome and their customer service is always there.
All these other losers who claims that they "stole" their money are just angry newbies who can´t trade for poop and then choose to blame the broker. "They kept asking me for documents before sending me money"... Are they stupid? Of course they need all the proper info before pay your winnings, that shows you that they care for all things legal and that´s always a good thing.
Don´t blame the broker, blame your lack of effective trading strategies.
Be aware with the use of .com or .org
You need to have a closer look on Libertex!
The .com version is the correct one (by Indication Investments Ltd.).
It seems that the .org version is a scammer's one (by TheForexClub).
I've been using the German version of Libertex.com (also as an iOS app) since 2017 without any problems. Money transfers and trading was always as it should be. The app is a bit slow though, but okay for long-term (esp. krypto) trading.
One of my German friends who lives and works in Dubai only got the .org version (for him the .com version doesn't show up on their internet).
So, he tried the .org version with $5k and now he's been running after his money since 2 months! They always blame his bank but his bank said it's all fine, but they never received a money transfer request by TheForexClub. He got $500 directly back from TheForexClub (from a bank account in Russia!) before after he complained a lot why the money wasn't sent (although the app was saying this). But now, after loads of complaints, those $5k are still missing. They sent him some transfer screenshots from a bank account in Kazahstan (!) and so on. But now he's trying to reach out to them via some international lawyers to get his money back from them. Fingers crossed he can manage to get his money back from The Forex Club (which is actually NOT Libertex (maybe it's only being used as a white label)!
No complaints to the company.
URGENT COMPLAINT !
I have evidence that Libretex has practiced deceptive and unfair commercial practices for many on their French site in announce to be regulated AMF then this is not the case!
It cheats, because it is not regulated AMF, they propose a contract of "credit facility" which would be impossible with the French regulation.
I was fooled!
1) I would not have registered on their platform without French regulation
2) I lost 3600 € on their platform because of the "credit facility" which was not supposed to exist!
I ASK FOR A COMPENSATION! You have deceived thousands of French customers and the damage is expenetielle! For French law, your practice is punishable (in the criminal) by 300 000 € almond and 2 years of imprisonment + 20% of your turnover based on the last 3 years.
I said that I have already contacted Libertx on this point, without adequate response or compensation while the situation is VERY SERIOUS!
Nov 15, 2018 - 1 Star Hello,
I am a particular trader and I have a very big problem with the general issue of fund protection and the incentive for big volume trading at Lirbertex.
It offers a "credit facility" to increase its initial margin in view of being able to open positions with a larger volume than that proposed by the ESMA regulations. It is a pass-through, which circumvents the rules, so that the private investor can invest more, without margin restriction. From my point of view, it is therefore a circumvention of regulations, and an incentive to trade, with always more (prohibited by the ESMA).
I have a margin available of 3118 €. I decided to open a risky position on the OR (maximum lever 1:20) and therefore with a maximum possible position volume of € 62,360.
However, the broker offers a solution of "credit facility" to inflate its available margin. In our example, we could have a credit facility of 4677 €:
That is 3118 € + 4677 € = 7,795 € with a lever of 1:20 and therefore a maximum possible position volume of 155,900 €!
155 900 corresponding to 3118 * 50! This leads to opening a position on the OR with a lever of 1:50 instead of 1:20 regulated by the ESMA.
It's absurd! I find it very very limited .. This is not legal or regulatory!
Bearing in mind that according to Article 40 (5) of Regulation (EU) No 600/2014: Article 2 (d) the supplier of CFDs does not offer the retail customer, directly or indirectly, a payment, a monetary or an excluded non-monetary benefit in connection with the marketing, distribution or sale of a CFD, other than gains on any CFDs provided; (...)
And according to Article 3: "It is prohibited to knowingly and voluntarily participate in activities the object or effect of which is to circumvent the requirements of Article 2, including by substituting for the supplier of CFDs."
I ask for compensation!
PS: You told me that you accepted your service, but it is not legal to have it offered to me without my request, and this service does not have regulations in the EU!
Sincerely and waiting to read you,
Reply by FOREX CLUB submitted Nov 21, 2018 Unfortunately, we did not find your registration in fxclub.org/libertex.org. Perhaps your question relates to another Company from the Forex Club Group of Companies. We recommend you to contact the Customer service of that broker you are registered and trade in.
Lowest rates, very user-friendly, and in the end trustworthy
So, now everyone here gets the impression, that Libertex is not trustworthy, I feel obliged to tell my side of the story as well here. I do understand people can get frustrated when they feel like they get impossible questions, only when they want to withdraw money. But that doesn't make Libertex not trustworthy. To give Libertex a fair and balanced review (instead of people who - perhaps understandably - got frustrated after an issue), here is my review of Libertex.
First the positives:
1) I have tried lots of different brokers and trading apps (eToro, iqOption, Bux, Plus500, markets.com, FXPro and more), but when it comes to a good, customer-friendly application, then the Libertex-app is the best. (Although iqOption has some real flashy graphics, it's just too complicated to navigate there)
2) Also, I studied many CFD contracts of the different trading apps, and I think Libertex has the best rates. Example: BUX has no spreads, but very high commissioning rates to start with. iqOption has very low commissioning rates (you will even receive money when you do a Bitcoin short there), but they have HUGE spreads (currently up to 10%.. this means you basically start trading with -10%), but the great thing about Libertex, they have zero spread AND very low commissioning rates AND very low overnight financing fees. As far as I can see, this is the cheaperst broker overall (spreads, commissioning rates, financing fees) than Libertex.
3) Also: compared with other apps, Libertex has a huge amount of tradable products. For example: Brent-Oil (e.g. not on eToro and BUX), interesting forex pairs like USD/TRY (not on many apps) and lots of Cryptocurrency.
Really good so far, yet here is something which can be improved:
1) Libertex could improve by ensuring that they know which validated bank account is linked, as soon as you deposit money. I think it will lead to unnecessary negative reviews in future, when people (e.g who don't speak a lot of foreign languages) have a lot of trouble to withdraw their money.
2) Libertex has recently introduced obligatory stop-loss limits, stating it was necessary due to ESMA-regulations on CFD's (came into effect on August 1st, 2018). Although other brokers (who have no obligatory stop-loss) told me the only necessity is to introduce a 50% margin close-out rule, Libertex told me they had no other choice. However it may be, as a result, when trading on Libertex, your trade gets an automatic stop-loss (which can be higher, depending on the multiplier you are using). This makes, at least to me, the trading at Libertex more risky, because it's hard to be certain that a trade won't drop with 5% or 10% before it goes up with 40%.
In summary my fair and honest review of Libertex:
+ best user-friendly mobile app
+ lowest rates (no spreads, low commissioning, low overnight financing fees)
+ huge amount of tradables
+ and in the end, to me at least, one of the few trustworthy brokers
- initial questions for funds withdrawal when withdrawing large sums of money
- obligatory stop-loss for each trade
This company is deceptive and I strongly advise that you do not open an account with them.
I'd like to share my experience of my attempt to withdrawal funds from my trading account.
This company is deceptive and I strongly advise that you do not open an account with them.
The document requests are nothing but stalling tactics. If you do hold funds with this broker, I recommend when you withdrawal to follow their requests specifically (ie. you will see below the request to see my whole hand in the photo). I had to provide 8 different photos of myself holding my Passport over the last six weeks.
1st withdrawal attempt: 19 December 2017
Rejected: 20 December 2017
Document Request: Coloured photo with your passport in the hands (provided 20 December 2017)
2nd withdrawal attempt: 21 December 2017
Rejected: 22 December 2017
Document Request: Copy of utility bills (provided 22 December 2017)
3rd withdrawal attempt: 23 December 2017
Rejected: 26 December 2017
Document Request: Copy of utility bill for last 3 months (provided 27 December 2017)
Document Request: Coloured photo with your passport in the hands (provided 30 December 2017)
4th withdrawal attempt: 4 January 2018
Rejected: 5 January 2018
Document Request: Coloured photo with your passport in the hands (provided 5 January 2018)
Document Request: New coloured photo with your passport in the hands (provided 8 January 2018)
5th withdrawal attempt: 17 January 2018
Rejected: 21 January 2018
Document Request: Screenshot from your Skrill account, where we can see information about the owner of this account and successful transactions to our company (provided 21 January 2018)
6th withdrawal attempt: 29 January 2018
Rejected: 30 January 2018
Reason: The bank details are incorrect [even though they had wired to the same account previously!]
7th withdrawal attempt: 30 January 2018
Rejected: 31 January 2018
Reason: Indicated name does not match the name of the trading account holder [this is BS!]
8th withdrawal attempt: 31 January 2018
Rejected: 2 February 2018
Document Request: Coloured photo with your passport in the hands (provided 2 February 2018)
Document Request: New coloured photo with your passport in the hands (provided 5 February 2018)
9th withdrawal attempt: 5 February 2018
Rejected: 7 February 2018
Document Request: New coloured photo with your passport in the hands (provided 7 February 2018)
Document Request: New coloured photo with your passport - whole hand holding your passport (provided 8 February 2018)
Unable to withdraw my funds (30k) for the last 3 months and counting
I'm posting here too because this is the same company than the one operating FxClub.org (you can see this by going to fxclub.org and selecting any other language like English or Spanish from the top right).
FPA Traders Court ruled in my favor already.
I've been trading with these guys for almost two years (March 2016). I traded without problems making profit and even they allowed me to make a withdrawal once.
Two months ago on Oct 17, I placed a withdrawal request which was rejected one, two, a number of times. Each time they requested a different document, supposedly for AML verification.
I provided the documents in timely matter the same day they requested them. On the other hand one has to wait days, even weeks for them to reply an email. When I provided everything you could imagine and there was nothing left to ask using the AML excuse, they stop replying me and the account was put under "verification".
Verification of what? The account has been blocked/under verification ever since, and no one explained anything for the last month and a half. The only person that replies my emails once a week is an account manager that is unable to get any responses or explanations for me. According to him "internal control" doesn't provide any information about this case.
I traded FX many years and I know what's normal and what's not. This broker is showing a scam behavior, illegally withholding my funds without any explanations. We are talking about usd 30k here, it's not a couple hundred dollars.
I still have hopes of recovering my funds, I will post again when I have any update.
2015-10-09 2Star they closed my trade without reaching the stoploss s do not knew why ( i have screenshot for that ) ????
So far I have been trading forex for 4 month now and I am also starting to win some money. I can recommend this company for beginners.