Pepperstone reviews - Regulations, Platforms, Instruments & Ratings
5 star review by javisman, Mexico
What is Pepperstone?
Pepperstone is a forex and Spread Betting broker operated by the Pepperstone Group of companies since 2010. This brand is regulated with FCA, ASIC, CySEC, BaFIN, SCB (Bahamas), CMA (Kenya), and DFSA (Dubai).
Pepperstone clients can choose between MT4, MT5 and cTrader platforms, all have mobile, desktop, and web versions. cTrader is also integrated with TradingView charts and the social trading network. Pepperstone's copy trading array includes MirorTrader, RoboX and myFxbook for MetaTrader as well as DupliTrade for cTrader.
All trading styles, scalping, hedging, algorithmic trading, and news spike trading are supported by Pepperstone. Listed investment instruments include over 1200 CFD on Forex, Indices, Stocks, Commodities, ETFs, Cryptocurrencies, and Currency Indices. Demo virtual trading accounts are available.
Pepperstone broker perks include Smart Trader Tools addon for MetaTrader, Autochartist, and Delkos. Market research is provided by in-house team and includes both technical and fundamental analysis in written and video formant. Pepperstone also has an impressive array of pre-recorded educational content for beginners and advanced traders.
Please read Pepperstone Reviews below and share live trading experiences with this broker.
Broker Details
Minimum Trade Size: | 0.01 |
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Maximum Leverage: | 400:1 |
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Minimum to Open Live: | $200 |
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Established: | 2010 |
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Address: | Level 16, Tower One, 727 Collins Street, Melbourne, VIC, Australia, 3008 |
Contact: | support@pepperstone.com, +61 3 9020 0155 |
Regional offices: | |
Regulators: | ASIC #414530, SCB #SIA-F217, CySEC #388/20, BaFIN #151148, CMA (Kenya) #128, DFSA #F004356, FCA #684312 |
Prohibited countries: | Show all >> |
Trading platforms: | MT4, MT5, cTrader, DupliTrade, TradingView |
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Web Trading: | ✅ Yes |
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Mobile Trading: | ✅ Yes |
Currencies: | (60+) |
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Cryptocurrencies: | (20+) Bitcoin, Litecoin, Ethereum |
CFD: | (1200+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities, ETF |
Trading Conditions |
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EAs/Robots: | ✅ Yes |
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News Trading: | ✅ Yes |
Scalping: | ✅ Yes |
MAM: | ✅ Yes |
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PAMM: | ✅ Yes |
Copy Trading: | ✅ Yes |
Deposit Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, BPAY, Local Bank Transfers, M-Pesa, Neteller, PayPal, Poli, Skrill, UnionPay |
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Withdrawal Methods: | Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, BPAY, Local Bank Transfers, M-Pesa, Neteller, PayPal, Poli, Skrill, UnionPay |
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Pepperstone Most Helpful Customer Reviews
No complaints here.
The 5PM ET rollover spread is similar to most brokers I have tried and even though they are wide and I have been stopped out many times it is just a part of trading we all have to understand that liquidity is low for approximately an hour each day so remember to widen your stop loss during that hour or risk being stopped out. Outside that one hour the spreads are tight unless there is a major financial news release which can widen the spread gap but that is expected with trading.
I am on the MT4 platform and the positions I enter trigger quickly with no missed quotes.
Depositing money is easy and there are numerous ways to fund instantly so no complaints there.
Withdrawal of funds is one thing I can't review yet as i am using the account to grow not an income. I don't foresee this being an issue as it is under ASIC and the funds are segregated.
The additional education provided by Pepperstone meets my expectations. I love Chris Weston's daily e-mails which gives me a good perspective what to look out for in the near and long term.
I love the fact that you get personalised service from one of Pepperstones trading specialist. If I ever have an issue I have the trading specialist direct line to discuss any issues I encounter and if he can't help me he will do all the hard work chasing up the correct department to resolve my issues.
All in all I'm extremely happy with Pepperstone. A few more instruments would be nice on MT4 but I believe MT4 has a limitation when it comes to the number of instruments so maybe out of Pepperstones control. I do understand MT5 has less limitations but a number of my indicators and scripts aren't coded for MT5 so I'm limited to MT4.
As you know we are always looking to add more products to our offering and provide traders access to the markets they want to trade.
Thanks again for your feedback.
Finaly Lot of comunication with them I have recived my funds
Finally I have received my money.
Apr 23, 2022 - 1 Star I am very very disappointed with their withdrawal services
When I asked to live chat agent they told me they charge only $3 per transection fees so I will receive $9997 for $10000 withdrawals But For a withdrawal of $108000 USD in USDt and I Received only 101813.9 USDt only they charge $6186.1 for process my withdrawal
The next day again I made another $40000 withdrawal and got only $37897 they made a charge of $2102
I didn't see this much of a charge in any broker
I raised ticket to support they given me replay below
"Thank you for your reply.
Your withdrawal of USD has been converted to USDT at the live conversion rate. This rate is subject to fluctuations as it is a live conversion.
We can see that your previous withdrawals were converted from USD to USDT at the conversion rate of 1.0608.
Any discrepancy in the amount sent by Pepperstone and the amount received in your USDT blockchain wallet address may be due to blockchain transfer fees which are out of Pepperstone's control and we do not receive the fee income from these charges.
If you have any further questions, please let us know.
Thank you for your understanding.
Sophie
Pepperstone Accounts"
Conversion rate they mentioned never happen since USDt inception
Reply by Martin submitted May 5, 2022 Hi there,
Thank you for your feedback and we are sorry to hear that your experience with Pepperstone was not a positive one.
Please be advised that we are looking into your case and will be updating you soon via email.
Thank you for your patience.
Lost faith and trust in this broker
Long story short, Pepperstone is no longer the same Pepperstone I used to know and trust. It has been removed from my list of trusted brokers and I strongly advise against using them as a broker.
Great broker, been with them for years
Pepperstone blocked me because my traders were winning!
"As I can see you have been informed via email that we are no longer willing to offer our services to you. Your account has been closed as per our discretion as you do not suit our risk appetite. Risk appetite is the level of risk that an organization is prepared to accept in pursuit of its objectives. In this case your trading and account is determined to be outside of it and for that reason we have decided to close it."
Unfortunately, you were found to be out of our risk appetite. We wish you all the best with your future trading.
Recent User Reviews of Pepperstone
Unable to withdraw my money out of Pepperstone
$9,600 deposit not credited and won't do anything to correct it
Leverage limited to 1:30
Very Fishy Way Of Functioning
Stay away from Pepperstone.
Unfortunately I had two other platforms opened in my computer and they did not loose internet connection. Was at this point that the support disconnected the chat.
If you want a good broker stay away from them and avoid their market manipulations.
If you prefer you may also contact us on live chat or Whatsapp through our website here: https://pepperstone.com/en/support/
The Pepperstone team
Frequently Asked Questions
Is Pepperstone a good broker?
- The best way to answer if Pepperstone is a good broker is to read the unbiased traders reviews on ForexPeaceArmy: https://www.forexpeacearmy.com/forex-reviews/7523/pepperstone.com
- Additionally, we recommend that you check recent Pepperstone community discussions: https://www.forexpeacearmy.com/community/tags/pepperstone/
- Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
What is the minimum deposit for Pepperstone?
Does pepperstone allow scalping?
Pepperstone also allows news trading, hedging, EAs, and Algos.
How do you withdraw from pepperstone?
- login to the secure client area
- go to the Funds tab and then look for the Withdraw tab
- once you are there, all currently available withdrawal options will be displayed
How do I open a Pepperstone account?
Opening a live account at Pepperstone is a very simple process that should take less than 10 minutes.
Documents are usually inspected and approved in under 8 hours.
Is Pepperstone a regulated broker? Is Pepperstone legit?
- UK Financial Conduct Authority (FCA) with license 684312,
- Australian Securities and Investments Commission (ASIC) with license 414530,
- Cyprus Securities and Exchange Commission (CySEC) with license 388/20,
- Securities Commission of the Bahamas (SCB) with license SIA-F217,
- Germany Federal Financial Supervisory Authority (BaFIN) with license151148,
- Kenya Capital Markets Authority (CMA) with license 128,
- United Arab Emirates Dubai Financial Service Authority (DFSA) with license F004356.
Does Pepperstone allow hedging?
How long does Pepperstone withdrawal take?
If there is a delay, you can contact funding@pepperstone.com for assistance.
How does Pepperstone change leverage?
- first login to the secure client area.
- then go to the account section.
- click the pen icon for the account you are changing the leverage on.
- select CHANGE LEVERAGE.
Does Pepperstone have nas100?
Pepperstone also offers a number of other Index CFDs, including AUS200, US500, UK100, and GER30.