GrandCapital.net Review

1.785 • 27 REVIEWS
Also GrandBroker.com
Updated: Feb 27, 2024
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GrandCapital is a forex broker. Grand Capital offers the MetaTrader 4, MetaTrader 5 and Grand Trade forex trading platforms. GrandCapital.net offers over 45 currency pairs, stocks, indices, energy commodities, and precious metals for your personal investment and trading options.

Other websites previously used by this company include GrandCapital.ru and GrandBroker.com.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 1000:1
Minimum to Open Live: $10
Established: 2006
Address: Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, 1510, Saint Vincent And Grenadines
Contact: support@grandcapital.net
Regional offices:
Regulators: FC #
Prohibited countries:
Trading platforms: MT4, MT5, WebTrader
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes

Trading Instruments

Currencies: (50+)
Cryptocurrencies: (65+) Bitcoin, Litecoin, Ethereum
CFD: (200+) Gold, Silver, Stocks, Stock Indexes, Bonds, Oil

Trading Conditions

Scalping: ✅ Yes

Managed Accounts & Social Trading

PAMM: ❌ No
Copy Trading: ✅ Yes
Deposit Methods: VISA, Bitcoin, ePayments, Ether/Ethereum, FasaPay, Neteller, PerfectMoney, Ripple (XRP), Skrill, Tether (USDT), VLoad
Withdrawal Methods: VISA, MasterCard, Bitcoin, Ether/Ethereum, Payeer, PerfectMoney, Tether (USDT), VLoad, WebMoney
* Please check broker website for more information
1.785 • 27 REVIEWS

GrandCapital.net Most Helpful Customer Reviews

M
marywealth
Lagos, Nigeria,
Jan 3, 2024,
Registered user

GRAND CAPITAL CANCELED MY $9000 PROFIT

Service use: Live Length of use: 6-12 Months
This is an urgent message to everyone to STAY AWAY from this broker. They only want you to lose money because once you are profitable and withdraw your profit they will always bring up one excuse to cancel all your profit.

I traded normally. I did not scalp or do arbitrage or any market abuse but they said the reason why they are canceling my profit is because I changed my account to a higher leverage. Can you imagine such an excuse??

Besides canceling my profit, they hunted my stoploss many times and their slippage is very huge.

I even had to fight hard for 3 months to get back my deposit, otherwise they were not going to even pay me any amount. Obviously, they just want you to deposit and forget all your money with them.
M
Reply by Grand Capital submitted Jan 12, 2024:
Hello marywealth,

Thank you for the information you provided in response to our request and for the additional details in your revised report.

This has helped us to resolve the issue and we can therefore officially state that your trading profits have been lawfully written off as a result of your bonus leverage fraud.

(We would like to draw your attention to the difference in terms, that you tend to confuse here and there: not the ACTUAL DEPOSIT, not the ACTUAL MONEY of yours was taken, but only the profit, gained from fraudulent trading.)

Deeper into details.

The withdrawal of your unlawfully gained profit was done in a full accordance with the Terms and Conditions of our 100% Bonus offer which you violated. You applied for the 100% Bonus promo offer and when you received it, you accepted the Terms and Conditions of its use, as it always happens with any reliable broker. That is why every reputable broker, including us, makes all the terms and conditions of any promotional offer public and explicit.

The key paragraph of the 100% Bonus Terms and Conditions says, that, quote: 'The leverage for the trading account that was chosen to participate in the promotion cannot exceed 1:100.', but you manually and discreetly increased it to 1:500 without informing us. Thus, all the profit you made was the result of an illegal action. Therefore, it has been removed from your account.

Thus, Grand Capital broker does not accuse you of an arbitrage, scalping, etc., but of an obvious and intentional leverage fraud, as leverage cannot be changed other than manually and this is no system failure.

Again, only the unlawfully gained profit was written off. Your own deposited funds were returned to you in time upon the receipt of your correct request on December 19, 2023. This is how decent brokers act, not scammers.

And just one more fact: you are a successful and gifted trader, who, throughout your trading history with Grand Capital, managed to withdraw seven times more money (!) than you deposited. You can imagine that none of this would be possible for you if we were scammers from the very beginning.

We strongly recommend you to try your skills as an investment master in our GC Invest service: https://grandcapital.net/investment/master/. With such potential that you possess, you can forget about any financial worries forever. Last not least, we offer special withdrawal terms for investment masters.

You can always reach us for more details about GC Invest or on any other matter concerning your user experience at Grand Capital via email support@grandcapital.net, in the online chat (on the website and in the Private Office), or create a direct ticket in the Private Office.

Thank you!

Best regards,
Grand Capital Client Support
S
sh4848fx
Russia, Russian Federation,
May 18, 2020,
Registered user

Service use: Live Length of use: 6-12 Months
Since this situation was successfully resolved, I would like to change my rating to 5 stars.

May 15, 2020 - No Rating Today they returned my funds to me, so I want to update my review and I have no more any complaints

Dec 19, 2019 - 1 Star They cancel transactions that they believe are supposedly not market ones, but in their MT5 market execution of orders. I, as usual, traded news and they canceled my profit, more than 1k dollars. Funds do not withdraw. I do not recommend this broker.

Reply by Grand Capital submitted Jan 17, 2020 Dear sh4848fx,

We have examined your case and found that the company canceled your trades and restored your full initial deposit due to the violation described in Article 4.14 of our Regulation of the Processing and Execution of Trading Transactions:

“While processing tradin operations for CFD and Forex, if a Client's Open/Close order was executed at a non-market quote or a Client opened/closed a position at a non-market quote, the Company reserves the right to:close the position at a current quote and nullify its financial result if the position wasn't closed by the Client; nullify or correct the financial result of the position, if it was closed by the Client.”

The company has nullified the trading results as per the regulation. We’re sorry for the unpleasant experience, but compliance with the agreements and regulations is mandatory for all clients of the company.
K
Khayelihle
Pretoria, South Africa,
Oct 3, 2019,
Registered user

GrandCapital is a scam broker

Service use: Live Length of use: 0-3 Months
I Requested a withdrawal on the 30th of September 2019 and the amount did not reflect and the method of withdrawal was my visa card which is not suppose to take this long when i contacted the support this is what they said to me

"All obligation on our part have been fulfilled.'
I told them that the withdrawal had not reflected and it is now the 3rd of October
K
Reply by Grand Capital submitted Dec 3, 2019:
Dear Khayelihle!
You submitted the withdrawal' application at 13:09 Sept 30, 2019.
According to our regulations, we have a withdrawal period of up to 3 days. 1 Oct 2019 at 19:33 the money was sent to him (FPA has the confirmation).
As often happens, the funds didn’t reach your card right away, which depends entirely on his bank. Funds could go up to 3 banking days. This information have sent to you from our specialists.
However, you had posted the negative review in October, 3rd.
We asked you to submit a followup review, because there is untruthful information, which is giving damage to our reputation. We even proposed to you a tradable bonus with withdrawal profit not exceeding the bonus amount, but after successfully updating the review.
We wrote to you by email several times, rang by mobile, with no answer.

Kind regards,
Zmicier Dryhaila,
R
Rock1978
Osogbo, Nigeria,
Jul 25, 2019,
Registered user

Unwelcome User Interface And Terrible Experience

Service use: Demo Length of use: Have not used
Ever since I have been trading and having deals with broker online, I have not had such a terrible experience I had with grand capital broker: the platform is a complete nonsense and very frustrating. Everything about them is not user-friendly, at all. The first trade I had with them is like trading in hell! What a terrible experience, though I have already deleted all the trading accounts I have with them on metatrader4. Fortunately for me, I had not opened a live a account with them this terrible experience happened. I first tried to test the platform to see how things would go, but I was highly disappointed. There is a lesson here to learn here please. I therefore conclude that a platform like this shouldn't ever have existed on the internet. I hate them with passion.
R
Reply by Grand Capital submitted Dec 3, 2019:
Dear Rock1978!

We're sorry you've had such a frustrating experience trading on our platform. We're always trying to focus on equipping our platform with the most demanded features without sacrificing comfortable user experience, however, it's difficult to please everyone at once. Feel free to contact our client support, and we'll be glad to clear up all the aspects you found confusing. Moreover, if you have any suggestions on how to improve our platform, we'll be sure to direct them to our developers.

Update:2020-06-22: Dear Rock1978. We have been tried to find you for several weeks. You write that you allegedly did not like to trade with us by demo version. What a terrible experience, you wrote!

Despite of this “fact”, we have no way to find you by the nickname that you indicated on this website, it is impossible to do it, there is no any similar data (country, time, demo account) in our system. It just looks a lot like a hating information attack.

P.S. It is impossible to find anything concrete in this situation, and therefore it is impossible to solve this issue. Meantime the pseudo-review hangs on FPA site. And we don’t understand then what can be done about it.

Kind regards,
Zmicier Dryhaila,
Head of Public Image,
Grand Capital International
A
Ajak
Belgium, currently visiting,
Aug 7, 2018,
Guest

Faked signals at mql5.com

Hello,

I want to say something about grandcapital.net (real mafiosi network):

It is really cool when you have such a company registerd somewhere in russia, where it does not matter at all what laws are valid in western countries or internationally.

There was once a trader at mql5.com, who provided a signal named 'style of profitable trader'.
His broker was of course you.

He seemed to have gained 13,000 % in one year, and more and more people subscribed to that signal.

But somehow they didn't make money, the lost it..
So what the official signal was showing was totally different to what every single one of the subscribers received.

More and more people started complaining on the comments section.

One day, the signal lost almost everything of its 'gain' and fall 99% in minus!

I don't know if MQL5 really investigated into this matter, but they stoped the subscription, and later on banned the trader.

The trader described himself as worker at a bank.

What really most likely happened - how can you explain it in other mean - was that grandcapital.net had faked the results of the signal.
[Do you really think the trader could do this on his own, without the broker?! - Never]

So everyone of subscribers thought of good signals (35$/month), but received shitty ones.

Shame on you!

But also shame on mql5.com.
They know exactly what had happened, but didn't make a big investigation out of it in the fear, that in future all subscribers on their website could unsubscribe form signals due to not knowing what is real, what not.
(like at myfxbook you think that what you see there is the whole truth).

Instead of at least stopping to give grandcapital access to the metatrader platform for their clients, they still deal with each other.

End of the story.

Suckers
1 trader has found this review helpful
A
Reply by Grand Capital submitted Oct 5, 2018:
Dear Ajak,

MQL5 is a service provided by MetaQuotes. By using the MetaTrader platform, brokers provide traders an access to the signals as a supplementary service of MetaTrader.

Any trader, no matter which MT broker they trade with, can provide their signals through MQL5. Therefore, we are talking about trader to trader interaction with no place for brokers to get involved. You can learn more about the service if you visit MQL5 website https://www.mql5.com/en.

If you have any complaints about MQL5 service, please contact their support team. Looking at the information you provided, neither we nor would any experienced MQL5 user be able to see how we could possibly affect the quality of the signals you received.

Grand Capital team.

Recent User Reviews of GrandCapital.net

S
spec13
Krasnodar, Russian Federation,
Feb 19, 2024,
Registered user

Oleg FX Arbitrage on Grand Capital account

Service use: Live Length of use: 0-3 Months
Oleg FX Arbitrage is a fraudster who deceives people. He provides more than 30 accounts from Grand Capital with an investor password for MetaTrader +myfxbook with a profit of 200-900% and a drawdown of 3- 5%. There is not a single unprofitable account. When you give him an account for trading, he specifically drains all the money in 2-3 minutes.

Oleg FX Arbitrage is advertised on Telegram: Arbitrage Forex Fx Soft Scalping Trading Software
S
Reply by Grand Capital submitted Feb 27, 2024:
Hello spec 13,

The information you provided in the earlier version of your review is not enough for us to identify Oleg. We have several thousand affiliates, many of them named Oleg or something else. How can we separate one of them with just a few facts you provided? Last but not least, there is no guarantee that this is the REAL name of the scammer.

And we tried to get more information from Telegram channels. If it was Oleg's own channel, he blocked our requests. Channels of those who were tricked and robbed by Oleg also do not provide accurate information.

We would also like to emphasize from our previous communication, that you transferred your funds to Oleg voluntary.

Again, we advise to contact our Client Support with this issue regarding Oleg's fraudulent activities. Did you try it? Our Support will follow all the evidence to our internal investigators in order to find the scammer. We encourage our users to send us as much information as possible so that we can collect the evidence, investigate the case and identify his personality and cut him off from our services.

Unfortunately, Grand Capital, as well as many other reputable and reliable brokers, is experiencing an increase in the number of detractors like Oleg. We bear all costs, including damage to reputation, as nothing about Oleg's activity characterizes our services as they are.

If you would like to share your evidence about the above case, you can always reach us via email support@grandcapital.net, text in the online chat (on the website and in the Private Office), or create a direct ticket in the Private Office.

Our team would also be grateful if you would evaluate your experience with Grand Capital here: our product offering, usability, what to add and what to improve.

Thank you in advance!

Best regards,
Grand Capital Client Support
T
TonyNilo
italy, Italy,
Dec 28, 2023,
Registered user

worst broker on the web

Length of use: 0-3 Months
Carefull, Carefull, Carefull
Grand Capital is the worst broker on the web, it hides behind account managers (Oleg, Petr etc.etc) but actually empties your account as soon as you deposit.
T
Reply by Grand Capital submitted Jan 12, 2024:
Hello TonyNilo,

There is a principle that we always stick to: Grand Capital broker's success story spans 17 years and it is our impeccable transparency, integrity, and performance that sets us apart from the crowd. It is this principle which makes situations that you describe impossible.

Circumstantial evidence to support this assumption is the fact that we have requested your personal information several times over the past two weeks through other review platforms, but you have not provided any credible evidence to support your statements, nor have you contacted us through other communication channels. This does not move the issue any closer to a mutually beneficial resolution.

You were not clear in your review, but as far as we understand, you either deposited someone Oleg's/Petr's own account or gave them access to your account, as no third-party person has any technical option to withdraw your money, unless you broke the most important condition of our client agreement, which is common to all reliable brokers:

“11.7. The Client assumes full responsibility for keeping his/her password secure and safe from unauthorized third party access.
11.8. The Company does not bear any responsibility for damage the Client may incur in case his/her password becomes known to the third parties, as well as in case of unauthorized third party access to the Client’s communication means used to enter Contracts and to make Transactions under the terms of the Agreement.”

The responsibility of entrusting someone with an access to your account, i.e. your money thus lies entirely with the client.

So, if you are willing to step up and move towards a positive outcome together, we will reciprocate. We are requesting your personal information here and would appreciate your cooperation. Send us as many details as you can, and better yet, collect as much evidence as you can, not only from yourself, but from other possible victims of someone Oleg and/or Petr. Together we will be able to solve your problem.

You can always reach us on any matter concerning your user experience at Grand Capital: email support@grandcapital.net, text in the online chat (on the website and in the Private Office), or create a direct ticket in the Private Office.

Thank you!

Best regards,
Grand Capital Client Support
A
Abdulaziz Mairiga
Nigeria , Nigeria,
Dec 10, 2023,
Registered user

WARNING... SCAM AND FRAUD

Service use: Live Length of use: 0-3 Months
This broker is definitely scam and Fraudulent Activities with their Partners Called Oleg Fx from Telegram.... He Claims he is using Robot to Trades.... One Funny thing about this... He provide Almost 100 of Accounts from Grandcapital with successful profits and withdraw.... After he loss my Account i Realize something most be fish out.... The Fraudulent Guy He Somehow him And Grandbroker.com Have Relationship...... All the Transaction with Investors Password are Fake Transaction....

After Giving him Account with Balance of $3000.... He lost all the total Fund with this Broker.... Im Helping those that are willing to join those two Scammers.....

Anywhere you see Oleg fx (OLEG FX) run away with your money...

The Fraudulent Guy Has Different Telegram Channel

This is one of his Channel https://t.me/coldfrg
1 trader has found this review helpful
A
Reply by Grand Capital submitted Dec 21, 2023:
Hello Abdulaziz Mairiga,

Grand Capital broker's success story spans 17 years and it is our impeccable transparency, integrity, and performance that sets us apart from the crowd.

Therefore, the situation you describe is not possible, and more: you have provided no evidence of any connection between someone Oleg and the Grand Capital broker.

We cannot and will not enter into any agreements, written or verbal, that involve the seizure of deposits under any explanation in any situation.

You were not clear in your review, but as far as we understand, you either deposited someone Oleg's own account or gave him access to your account. In both cases you broke the most important condition of our client agreement, which is common to all reliable brokers:

“11.7. The Client assumes full responsibility for keeping his/her password secure and safe from unauthorized third party access.
11.8. The Company does not bear any responsibility for damage the Client may incur in case his/her password becomes known to the third parties, as well as in case of unauthorized third party access to the Client’s communication means used to enter Contracts and to make Transactions under the terms of the Agreement.”

The responsibility of entrusting someone with your money lies entirely with the client. Having thousands of registered affiliates, Grand Capital does not monitor their deposits and withdrawals, especially since it looks like affiliate deposits from our side.

So, if you are willing to step up and move towards a positive outcome together, we will reciprocate. We are requesting your personal information here and would appreciate your cooperation. Send us as many details as you can, and better yet, collect as much evidence as you can, not only from yourself, but from other possible victims of someone Oleg. Together we will be able to solve your problem, if any.

You can always reach us on any matter concerning your user experience at Grand Capital: email support@grandcapital.net, text in the online chat (on the website and in the Private Office), or create a direct ticket in the Private Office.

Thank you!

Best regards,
Grand Capital Client Support
R
Rachna kumar
Pune, India,
Oct 24, 2023,
Registered user

Service use: Live Length of use: over 1 Year
Great broker I am using the broker from 2014 almost 15 years . Made lots of money . When I had started , I started with small money and now I got VIP account . I am from india and I have suggested to my all friends. The deposit and withdrawal system is very easy and transparent. My present account manager is always there for me whenever I face any issue . They also provide signal which super .
Thanks grand capital
R
Reply by Grand Capital submitted Oct 31, 2023:
Hello Rachna kumar,

Thank you for your 5-star review. We are grateful that you have chosen Grand Capital for your trading and that you have stayed with us for so long.

The robust and secure deposits and withdrawals are indeed something we are proud of. We will also be happy to share your kind words about our work with the entire team of analysts.

Best regards,
Grand Capital Client Support
D
drijhenny
Lagos, Nigeria,
Oct 17, 2023,
Registered user

Asked about my withdrawal and they blocked me

Service use: Live Length of use: 0-3 Months
Slow withdrawal
Made a withdrawal since yesterday 16/10/2023,an email was sent to me confirming my withdrawal has been completed. It been more than 24 hours, up till now I'm yet to receive my withdrawal yet you've removed my funds on my grandcapital trading account 6081796
I was even banned from your telegram group
How on earth will u ban me for requesting for my withdrawal payment if u have nothing to hide
Please and please stay away from this broker,
For naira withdrawal, say bye bye to ur funds,I dont know about other withdrawal options but for Nigerians please stay away from this broker, they aren't legit
Shame on u grandcapital
D
Reply by Grand Capital submitted Oct 19, 2023:
Hello!

Thank you for the review.

Your withdrawal request was indeed approved by us and the full amount was transferred. However, the transfer was rejected and the entire amount was sent back to us. Such system casualties occur from time to time and should not be a cause for concern. You will receive your money. We can provide all the scans of this case as proof willingly in your chat with our Client Support. We will also give you the new transaction code there.

The preliminary study showed that the reason why the transfer was rejected is that you made a withdrawal to electronic wallet, claiming that this was a bank. We can not perform such action, so we asked you to make a request for the new withdrawal. However, your bank refuses to accept the transfer for several consecutive times. We keep putting our efforts into discovering the reasons for that.

You have been banned from our company Telegram chat as you have violated its code of conduct. As emphasized several times before, the code states that the Telegram chat is only for general information questions and is run by the PR department, while your question was for a different, unrelated department, Client Support, and therefore must have been sent to Client Support via your Private Office.

Not only that, but you repeatedly spammed the chat by sending multiple requests in a matter of minutes by simply copying and pasting. The first two deletions of your messages did not result in a ban, and we hoped that this would serve as a warning. It was only after the third repeated post that you were banned.

We wish you success in your future trading!

Best regards,
Grand Capital Client Support

Frequently Asked Questions

Is Grand Capital legit?

Unbiased traders reviews on ForexPeaceArmy is the best way to answer if GrandCapital is a good broker. https://www.forexpeacearmy.com/forex-reviews/8304/www.grandcapital.net

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent GrandCapital community discussions: https://www.forexpeacearmy.com/community/tags/grandcapital/

What are the minimum and maximum withdrawal amounts for GrandCapital?

  • Minimum withdrawal: GrandCapital accepts withdrawal requests for amounts starting at $10.
  • Maximum withdrawal: Grand Capital doesn't limit the maximum amount of withdrawals. However a withdrawal via wire transfer should be more than $2,000.

Is Grand Capital regulated?

Grand Capital is a member of The Financial Commission, an independent self-regulatory organization and external dispute resolution (EDR) body for Forex, digital currencies and blockchain.