GrandCapital.net Review

1.987 · 21 REVIEWS

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GrandCapital.net

Other websites of this company include GrandCapital.ru and GrandBroker.com

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 2000:1
Minimum to Open Live: $10
Established: 2006
Address: Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, 1510, Saint Vincent And Grenadines
Contact: info@grandcapital.net, +1 646 844 7187
Regional offices:
Regulators: FC #
Prohibited countries:
Trading platforms: MT4, MT5, WebTrader
Web Trading: Yes
Mobile Trading: Yes
Currencies: (330+)
Cryptocurrencies: (15+) Bitcoin, Litecoin, Ethereum
CFD: Stocks, Stock Indexes, Bonds
Scalping: Yes
PAMM: Yes
Deposit Methods: VISA, AdvCash, Bitcoin, ePayments, Ether/Ethereum, FasaPay, Help2Pay, Local Bank Deposits, Local Bank Transfers, Neteller, Payeer, Payza, PerfectMoney, RBK Money, Ripple, Tether, VLoad, WebMoney, Yandex Money
Withdrawal Methods: VISA, MasterCard, AdvCash, Bitcoin, Ether/Ethereum, FasaPay, Help2Pay, Local Bank Transfers, Neteller, Payeer, PayTrust88, Payza, PerfectMoney, Ripple, Tether, VLoad, WebMoney, Yandex Money

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1.987 · 21 REVIEWS
Forex Peace Army
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Traders Reviews

lujzvflu,
germany, Germany,
Nov 22, 2012,
Guest

This is my second review of this broker.

After i submitted the last desperate review, here my experience from a second try.

1. The connection problems have been resolved.
2. The execution speed very fast, i traded volatile markets as well as low liquidity markets.
3. Spread and commissions seem reasonable, depending on liquidity, time and vrey less on volatility.
I traded FX, CFD on indice futures, commodity futures and metals.
4. Deposit was instant with liberty reserve.
5. Withdrawal was fast too but delayed due to a wrong telephone number on my profile. I was not asked for a passport which surprised me, tough the sum was not big but it was the full account balance. I was not asked silly questions or threated to stay.
6. When calling them to ask what was wrong with the withdrawal i got a russian speaking lady who redirected me to a manager with little english skills, nevertheless, he understood me and was very cooperative.

Bottom line for me is, this broker has proven they can provide a acceptable, if not above average retail trading environment.
I believe if you speak russian you get a very good support, my account was assigned to a personal customer supporter.

Also to mention, i never had the feeling they go for my acocunt with silly tricks like spread widening, delayed execution, spikes or whatsever.

The reason i write this, is i also took the time before to wanr other, i believe its jsut fair to correct that after my last experience.

The traded account type was MT4 standard, i started with 5 $ dollar, and gambled my way up to 120$ which i cashed out, tough, my intention was to test them again.

2012-09-17 2 Stars i have traded with grandcapital for 1 week, till today.

In this one week markets where prettty volatile as the ECB and FED decisions took place.

The server from grandcapital is located in germany, i got a 12ms ping from my home connection.

Beeing sayd, i have an it background.

From the first day on i recognized that trades took relatively long to get filledm should be pretty instant with 12ms ping, right, usually it took 1-10 seconds.

Then, my connection was gone at least 1 time an hour for about a minute, during news releases this seemed to increase.

The support told bme to check my firewall (guess they had no diea that i know this stuff very well, i already had wireshark running by then.) MY firewall was disabled and the router ports forwarded for mt4.
Still the connection keep breaking, increasingly in volatile markets.

The support told me then to contact my ISP to ask why the connection was lost, in my opinion this is a total joke, i have 2 other brokers with mt4 and never experienced anything similar.

My personal opinion is that either their hardware is miserable (they host with hetzner which mainly offer discount servers). Or they actively prevent HFT.

However, if you trade news or if you have another HFT strategy, based on my experience i suggest to avoid this broker, tough, i can not prove these statements, its my honest, personal opionion, the 2 star rating is based on the fact that i can not prove what i have sayd, from my perspective it was just terrible to trade there.
 
Kris,
Poland, Poland,
Apr 29, 2015,
Guest

Broker its OK Grand Capital offers real nice trading bonus an binary options. ..
 
OCFXRoyal,
La Mirada, USA,
Jul 12, 2016,
Guest

Not impressed with the Terms & Conditions for their $500 Bonus promotion. At the end of the promotion, you are required to deposit the same amount of higher of the profits that you won otherwise all profits will be deleted.

Lets say you profited $100 from the $500 bonus. You are required to deposit $100 or more in order to qualify for the bonus otherwise they will just delete it. Here is the ridiculous part: You are required to trade a standard lot size of 1.0 to earn $5 out of that $100. So it will take an enormous 20.0 lot size total to earn that $100 you earned from the promotion. With 1.0 standard lot sizes your profits should be in the hundreds, if not thousands. Requiring customers to trade a standard lot to earn $5 is one of the worst deals I've ever seen from a broker.

I hope I am understanding this correctly because apparently it takes a professional trader to take advantage of their promotion from what a representative was telling me. I doubt even a professional trader would find this deal enticing.
 
lahore, Pakistan,
Nov 15, 2016,
Registered user

Grand Capital is a big big scam. they block your money if you earn and you can do nothing to get your money back.

I want to Inform all clients working with the broker grandcapital.net that this is a very very big scam. Stealing client's money by offering bonuses and then If you made profit you will be kicked off legally.
I was offered bonus and when I start and deposit more than USD4000 total in my 3 accounts 485323, 485600 and 500528 they give me bonus 115%. Then I trade for a week and make almost USD11000 profit. then I requested withdrawal on 2nd of NOV 2016. Now they start delaying and after 7 days on 10th of NOV they block my member area access and then disabled my 3 accounts. I can not access my accounts and can not login to my member area. I go to live chat at website and talk. they told you will get email after an hour and I received this email after an hour,

Dear Ali Mazahir,

According to the Client Agreement "5.7. The Company has the right on its own discretion to invalidate any Client’s trading transaction or close one or several Client’s positions at a current price at any time, in case the Client violates the present Agreement and/or relevant Regulations." and "5.8.To suspend service provision to the Client at any time, in case reasonable grounds are present, without prior notification of the Client and without disclosing the reasons." your initial deposit has been sent to your details.
when I ask reason, they said we can not tell reason.
I have all proofs regarding my case some snapshot I am uploading for reference.
At live chat you can clearly see the tone of their lies. also they have accept at live chat by saying "YES YOU HAVE PROFIT". I request you to invite them and I will prove everything they demand. They are ruining trader's lives.
 
Reply by Grand Capital submitted Dec 20, 2016:
Hi Mazahir,
On the 2nd on November you contacted our customer support, asking about the withdrawal terms as a bonus was granted upon your deposit. To address your question, our support manager looked into your account, which showed profit, as we can see on the second LiveChat screenshot you submitted.

After the mentioned conversation, you created a withdrawal request. For security reasons and to detect abuse of bonus rules, etc. accounts are reviewed prior to withdrawal. A suspicious activity was detected on your account and a thourough investigetion resulted in a blockage of your account as per the pp 5.7 and 5.8 of the Client Agreement you cited above. You were notified by email (the 1st LiveChat screenshot you attached).

Please note that Grand Capital does not tolerate abuse of our systems of any sort. On the 9th of November all the funds initially deposited by you were retuned back to your Skrill account in the amount of 4 170 USD(the screenshots are available in this thread http://www.forexpeacearmy.com/community/threads/grand-capital-scam.48019/#post-268013) and you were permanently banned from using Grand Capital services.
Agra, India,
Jan 22, 2017,
Registered user

I have placed withdraw and decline in every 3rd day

Grand Capital they have wrost technical support. Once you place withdrawl recuest you think you will get in 3 days as there terms. But the third day they will decline your withdraw recuest and say rule no, 3.2.1 you cant withdraw money while trades are running even there is enough margin . They want client close all trades and wait three days without trading then we withdraw ?? lol what a joking broker they just dont give money back. sucks
 
Reply by Grand Capital submitted Feb 6, 2017:
Hi Mohitverma044,

Please provide your account number so we can look into the situation.

Thank you,
Grand Capital.
Thailand,
Jun 27, 2017,
Registered user

terrible execution of orders. in case of profitable trading this broker uses all sorts of tricks to kill the deposit.

my experience with grandcapital binary option account about 2 month,all deposit and withdraw without any problem.

now i stop trade with grandcapital and change to new broker
terrible execution of orders,profitable trading this broker uses slippage to kill your deposit.
example: EA ordersend buy USDCHF at 0.97192 but my order open at 0.97232
Slippage 2.8 pip without high impact news Is unacceptable
 
Malta,
Jul 12, 2017,
Registered user

My first and probably only trade with GrandCapital. Was a binary put trade at 117.840 but trade opens at 117.797 instead, which it definitely never hit when I opened trade.

In accordance with item 3.3.of the Regulation of effectuation of nontrading transactions: If you are using system for execution of trading orders «Market Execution» Company does not warrant exercise price. During the execution of Requests execution price can change significantly as a benefit for the client, and vice versa.
If you think, that there was the error with execution, write to technical support: https://grandcapital.net/account/issues - indicate account number and order number.

No reply from technical support yet.
 
adelaide, Australia,
Aug 2, 2017,
Registered user

The biggest legal scum broker in the whole world, they never let you withdraw your profit, trust me guys, Dont waste your time
 
Reply by Grand Capital submitted Apr 16, 2018:
Could you please provide grounds for your accusations? So far this looks like a troll attack. Scam brokers don't stay on the market for long. Grand Capital has been withdrawing profits to traders for 11+ years.
Gampaha, Sri Lanka,
Sep 13, 2017,
Registered user

Testing Start The Broker

13/09/2017, To day I Started Trade With Them with their 500$ Bonus Nothing is Deposited By Me ..My Account Number 589522, Let's See What Will Happen...... After this I Will Recommend OR Reject This Broker
 
Amsterdam, Netherlands,
Oct 12, 2017,
Registered user

Time for GrandCapital to explain what violation means

Hello GrandCapital, from the emails we sent this is the only reaction so i will respond here if the Administrator from Forexpeacearmy allow.

Reply by Grand Capital submitted Sep 29, 2017:

Hi Fairtrading,


Over the course of you working with us, we have processed 15 withdrawals in total for your partner and trading accounts.

Concerning the case you mentioned in your comment, that is the result of the audit which showed a number of violations. Denis did try to assist with the issue but was unable to, as the audit was going on.

If the company detects any violation, it takes the necessary actions to prevent further abuse.

*******************************************************************************************GC,

I can make a very long story again, but i skip that this time.
A professional company is transparent , There are violations , how can a client violate anything if he has a MT4 terminal provide by you , trading instruments provided by you , have to deal with a payout provided by you, using the opening times provided by you ?
In other words there can not be any violation.
In the last years i have seen you sending this messages to many customers that they are violating whatever bullshit article you have in your terms and conditions.
Just because the withdraw amount is to high and Dealing Desk decide not to payout.. Because if this was really a violation you would tell exactly what is happening, and what the client need to do to prevent. It is just an excuse and you all know that there. But ok, lets give you the benefit of the doubt, please explain in detail what did we violate, and don't come with the same answers that you do not comment on it. Just explain honestly what are these people doing wrong and on what grounds you empty there accounts.

Sep 24, 2017 - 1 Star Because i have been working for GrandCapital and having problems getting my own money out i decided to give full transparency about how this broker is stealing your money.
As you can see here in the forums many people are complaining about.

1. No withdraws when trades are open.
2. Withdraws never arrive
3. Money is suddenly retracted from the balance with a simple email about violating one of the many articles they have.
4. No communication possible only with account managers who say they can't do nothing.
5. Never receive your IB commission because of IN/OUT ratio

This is all part of the strategy to delay delay delay ..
These are just a few points i am sure many of you experience, so why is this ?
Simple, they don't like to pay and see how far they can go, if you accept it and do nothing it is profit for them. In January the CEO said they are almost getting a Cysec license but they can not come even close and will never get it.
This broker hunt for new people, they do not have professional traders stay with them, because you can't get your money out.

I did a withdraw on 4-8-2017 and on 1-9-2017
https://gyazo.com/f75fcbb2ad6f91a000a957846be5053e

After going to the support you get things like this :
https://gyazo.com/e3813a27bb4f40a281cc6e3ce53f6fd3

Then after 50 times you get things like sorry it will take 1-3 days extra...
We where passing more then 6 weeks so i started to talk to all the account managers who i know :

Mr. Goutam Das :

I needed to contact Denis Kulagin, he would be the man who could solve this issue quickly.

Mr . Denis Kuglain :

On road now. Will reply to you soon. Goutam told about your issue, will check and try to help.

[This go on for days and days , with things like]

Mr. Denis Kuglain :

this is Bug I think
they need to fix it.
oh...hi Heico.
seems that its a bug, yes.
sec.
go directly to our dealing and asking them.
sorry for such inconvenience again...
hi Heico,
checking now
stand by
asked finance to boost your wd
in queue
Etc... etc ... etc...

[Keeps going, like this for weeks]

Mr. Denis Kuglain :

Hi Heico it was totally approved 2 days ago as I know
3 days I suppose or earlier
will let you know
I'm will be in Shina next 10 days
so you can ask Mike Novik - ok

[ Clock keeps ticking]

Mr. Denis Kuglain :

just cam back from China!
sorry for delys
will push my collegues
Will go to fin dept right now
Hi Heico. Not in office now. Asking Mike now to check statuses
Sorry for inconvenience

___________________________________________________
Then after 6 weeks of waiting for your withdraws this is what you see when you login :
https://gyazo.com/e7384cfcf55ff8844d4c6929905570fd

They removed all the profit from the last months, reason ? Unknown... violating article X, what says complety nothing.
Now comes the interesting part, these account are being copied from a master account who received (a part) of the withdraw one week before. So that means all trades are identical so they just decided who they want to pay and who they don't want to pay. Pure scam.

Now back to Mr Denis Kugalin :

Heico, I'm telling you again that I'm responsible for other direction.
As you know I'm working with partners and regional development. I'm not your manager. And I tried to help you deal this issue.
If company made decision and send you email it means that it has reason.
Anyway as I told you I forward your alert to collegues

[ He suddenly can do nothing , its all out of the hands of everybody]

So i went to the Financial Commission who is investigating this case, first they need to come with an answer and of course there is not response yet.

Do you have something similar ?  Remember to make backups from your statements in MT4 because they wipe it when they retract your money. Shame shame shame GC how can you deal with your customers like this.

So now its time for GC to rectify.

Reply by Grand Capital submitted Sep 29, 2017 Hi Fairtrading,



Over the course of you working with us, we have processed 15 withdrawals in total for your partner and trading accounts.

Concerning the case you mentioned in your comment, that is the result of the audit which showed a number of violations. Denis did try to assist with the issue but was unable to, as the audit was going on.

If the company detects any violation, it takes the necessary actions to prevent further abuse.
  2 traders have found this review helpful
Hen,
Singapore, Singapore,
Dec 22, 2017,
Guest

Beware GrandCapital is a SCAMMER & LIAR,

Beware GrandCapital is a SCAMMER, LIAR, SCUMBAG & HUNGRY DOG. Their staff told me the processing for withdrawal is 3 days but after 3 days my withdrawal request for only $100 was nowhere to be seen. This show GrandCapital is desperate even for your small amount. Now they totally don't response to my emails. God willing, MAY all the SCAMMERS in GrandCapital encounter tragic consequences and the worst outcome to their dog lives till they return all my funds.
 
Reply by Grand Capital submitted Apr 16, 2018:
Dear Hen,

All the processing times are displayed on our website's Deposit/Withdrawal page (grandcapital.net/trading/operations_with_money/) and they are 3 days for payment systems and up to 5 days for Banks. However, there are certain situations when withdrawals take longer. For example, when the client hadn't undergone the obligatory verification procedure. User verification can take up to 24 hours, provided the documents meet all the requirements.

If this wasn't your case, please let us know your account number and we will investigate the delay.

Thank you,

Grand Capital team.
Irl, Ireland,
Jan 9, 2018,
Registered user

Scam scam scam!!!!

Scam broker SCAM SCAM SCAM !!!!! Stolen my 3000k. I make withdraw after 2 very hard trading moths but I not got money to my bank account becouse close my trading account and dont explain way never answer for me any more. and not text back to email. Just close and delete my trading account
 
Reply by Grand Capital submitted Apr 13, 2018:
Dear mkdeividas,

Please provide your trading account number so we can look into the situation.

Grand Capital team.
Ajak,
Belgium, currently visiting,
Aug 7, 2018,
Guest

Faked signals at mql5.com

Hello,

I want to say something about grandcapital.net (real mafiosi network):

It is really cool when you have such a company registerd somewhere in russia, where it does not matter at all what laws are valid in western countries or internationally.

There was once a trader at mql5.com, who provided a signal named 'style of profitable trader'.
His broker was of course you.

He seemed to have gained 13,000 % in one year, and more and more people subscribed to that signal.

But somehow they didn't make money, the lost it..
So what the official signal was showing was totally different to what every single one of the subscribers received.

More and more people started complaining on the comments section.

One day, the signal lost almost everything of its 'gain' and fall 99% in minus!

I don't know if MQL5 really investigated into this matter, but they stoped the subscription, and later on banned the trader.

The trader described himself as worker at a bank.

What really most likely happened - how can you explain it in other mean - was that grandcapital.net had faked the results of the signal.
[Do you really think the trader could do this on his own, without the broker?! - Never]

So everyone of subscribers thought of good signals (35$/month), but received shitty ones.

Shame on you!

But also shame on mql5.com.
They know exactly what had happened, but didn't make a big investigation out of it in the fear, that in future all subscribers on their website could unsubscribe form signals due to not knowing what is real, what not.
(like at myfxbook you think that what you see there is the whole truth).

Instead of at least stopping to give grandcapital access to the metatrader platform for their clients, they still deal with each other.

End of the story.

Suckers
  1 trader has found this review helpful
Reply by Grand Capital submitted Oct 5, 2018:
Dear Ajak,

MQL5 is a service provided by MetaQuotes. By using the MetaTrader platform, brokers provide traders an access to the signals as a supplementary service of MetaTrader.

Any trader, no matter which MT broker they trade with, can provide their signals through MQL5. Therefore, we are talking about trader to trader interaction with no place for brokers to get involved. You can learn more about the service if you visit MQL5 website https://www.mql5.com/en.

If you have any complaints about MQL5 service, please contact their support team. Looking at the information you provided, neither we nor would any experienced MQL5 user be able to see how we could possibly affect the quality of the signals you received.

Grand Capital team.
Smart,
Nigeria,
May 13, 2019,
Guest

Their user friendliness is complete nonsense. I regretted singing up fo their $500 bonus
 
Reply by Grand Capital submitted Dec 3, 2019:
We're sorry you've found our interface confusing, if you have any suggestions, we'll make sure to take them into account when working on improvements. What in particular did you found regretful about signing-up for $500 bonus? If you feel you've been treated unfairly, please specify your account ID and describe your problem in detail, and we'll look into the matter for you.
Osogbo, Nigeria,
Jul 25, 2019,
Registered user

Unwelcome User Interface And Terrible Experience

Service use: Demo

Length of use: Have not used

Ever since I have been trading and having deals with broker online, I have not had such a terrible experience I had with grand capital broker: the platform is a complete nonsense and very frustrating. Everything about them is not user-friendly, at all. The first trade I had with them is like trading in hell! What a terrible experience, though I have already deleted all the trading accounts I have with them on metatrader4. Fortunately for me, I had not opened a live a account with them this terrible experience happened. I first tried to test the platform to see how things would go, but I was highly disappointed. There is a lesson here to learn here please. I therefore conclude that a platform like this shouldn't ever have existed on the internet. I hate them with passion.
 
Reply by Grand Capital submitted Dec 3, 2019:
Dear Rock1978!

We're sorry you've had such a frustrating experience trading on our platform. We're always trying to focus on equipping our platform with the most demanded features without sacrificing comfortable user experience, however, it's difficult to please everyone at once. Feel free to contact our client support, and we'll be glad to clear up all the aspects you found confusing. Moreover, if you have any suggestions on how to improve our platform, we'll be sure to direct them to our developers.

Update:2020-06-22: Dear Rock1978. We have been tried to find you for several weeks. You write that you allegedly did not like to trade with us by demo version. What a terrible experience, you wrote!

Despite of this “fact”, we have no way to find you by the nickname that you indicated on this website, it is impossible to do it, there is no any similar data (country, time, demo account) in our system. It just looks a lot like a hating information attack.

P.S. It is impossible to find anything concrete in this situation, and therefore it is impossible to solve this issue. Meantime the pseudo-review hangs on FPA site. And we don’t understand then what can be done about it.

Kind regards,
Zmicier Dryhaila,
Head of Public Image,
Grand Capital International
Pretoria, South Africa,
Oct 3, 2019,
Registered user

GrandCapital is a scam broker

Service use: Live

Length of use: 0-3 Months

I Requested a withdrawal on the 30th of September 2019 and the amount did not reflect and the method of withdrawal was my visa card which is not suppose to take this long when i contacted the support this is what they said to me

"All obligation on our part have been fulfilled.'
I told them that the withdrawal had not reflected and it is now the 3rd of October
 
Reply by Grand Capital submitted Dec 3, 2019:
Dear Khayelihle!
You submitted the withdrawal' application at 13:09 Sept 30, 2019.
According to our regulations, we have a withdrawal period of up to 3 days. 1 Oct 2019 at 19:33 the money was sent to him (FPA has the confirmation).
As often happens, the funds didn’t reach your card right away, which depends entirely on his bank. Funds could go up to 3 banking days. This information have sent to you from our specialists.
However, you had posted the negative review in October, 3rd.
We asked you to submit a followup review, because there is untruthful information, which is giving damage to our reputation. We even proposed to you a tradable bonus with withdrawal profit not exceeding the bonus amount, but after successfully updating the review.
We wrote to you by email several times, rang by mobile, with no answer.

Kind regards,
Zmicier Dryhaila,
Mass, USA,
Jan 26, 2020,
Registered user

FOREX WEALTH GROUP & GRAND CAPITAL.net

Service use: Live

Mike and his Partner Ronald Ameral of FOREX WEALTH GROUP / Elite Affiliates of GRAND CAPITAL are two Grade A Forex Scammers.

They Post heavily on craiglist. You can find them still posting in San Diego, San Fran and other cities across the board. HAVE YOU SEEN THIS :

Forex Wealth Group

Getting Started Making Long Term Profits

Note: * most people deposit 10k for Large daily profits VIP*35k deposits yields 2 to 5k daily ( we trade more which means more profits for you!) 100k to 1M * Premiere Profits 5% to 10% DAILY! On average trading....we are 50% partners with you profits paid weekly

Its your account and only you have access to your money,control and withdrawal ability. As your trader managing your account we only have access to the trading MT4 platform

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

STEER FAR AWAY FROM THESE CROOKS.

When I first spoke to Mike his conversation was mild toned that spoke HIGHLY of their Trading Skill & How they are ELITE AFFILIATES of GRAND CAPITAL.

Mike sent me Video Clips and Screenshots of "Clients" that were making Explosive Profits and said that was typical when you invest on a VIP Level @ $30,000. Since i was referred he said I get a VIP discount down to $15,000. He said deposit a check in his partner's Wells Fargo Account:

Ronald Ameral

WELLS FARGO

Account #(((REDACTED)))

Now I told him I didn't feel rite doing that because my money is not protected. He said they are able to purchase Bitcoin for free. If I do it myself I'm going to get hit with big fees. He instructed me to signup with GRAND CAPITAL.NET

This is the Broker that they use to Trade your funds ( supposedly ) Mike CONSTANTLY contacted me about when will I have the Money. When will my Deposit be in, Do I have an ETA about when will the check clear to make the deposit. I kept in contact with Mike. He was ALWAYS AVAILABLE! When I called, HE PICKED UP!

When I texted him, HE RESPONDED. I told him it should clear by the next week. He was so adamant! Telling me he NEEDS to get me in as a Client asap. He ask me can I give $2000 to "HOLD MY SPOT"......This was around Christmas and I just spent a couple of 1000s on gifts. I told him TRUST ME its coming.

He stayed on me, Never rested on asking me do I have an "ETA"? Are you making Deposit Today!! d**n, He was bleeding on me. He said I need to get the Funds deposited so they can purchase the Bitcoin and get started ASAP.

Now my funds cleared. I had to deposit 3 Checks! Each deposit I sent him a pic proof, Every deposit he responded. The last deposit Mike turned into the Guy who was NOW TOO BUSY TO PICK UP HIS PHONE. I called him and he SENT me DIRECTLY TO HIS VOICEMAIL! d**n phone DIDN'T even RING ONCE!

And hes so sloppy with his scamming that he left his Instant Messenger on so I would know exactly WHEN HE READ MY TEXT BUT HE WOULDN'T respond. Realizing that MIKE was ignoring me, I texted him and let him know where is all that energy he had when he wanted my investment!!!??

He answered 100% of my Calls. As soon as that LAST DEPOSIT went thru MIKE DID NOT ANSWER NOT ONE PHONE CALL!! ZERO, ZILCH. I asked for a refund. NOW HE RESPONDS and says its a typical Friday, he'll contact me Monday, they purchased partial Bitcoin and he'll give me a call. NOPE, ALL BS... He did not CALL ME.

Monday night, I requested another Refund. He responded and said he will connect with me tomorrow afternoon they are finishing up buying the rest of the Bitcoin. If I "NOW"want a Refund he will contact his partner. Of course the next day, MIKE DID NOT CALL. I called him and AGAIN he sent me to voicemail

I spoke to an Agency that deals with FOREX SCAMS and they specifically told me Mike , Ronald Ameral and Grand Capital are SCAMMERS. So when he sent me to voicemail again I knew for a fact he knew I found out. I told him I was going to report him.

NOW he responded and said He will contact me today and he got me a $5k bonus. He will get with me by the end of the day. BS!!!

Again Mike did not CALL ME nor Text me. Absolutely NOTHING. I texted him about the Agency exposing them.. NOW he responds and says give me your email address and he'll send the refund request to his partner. He said my Bitcoin was "purchased". He said I will get an email about the refund

OK here goes that mountain of Scamming BS. The email stated that if I want a Refund they will take 40% of my investment!!!!!!!!!! I either take that or continue to trade???? I denied that crap because they didn't trade a d**n thing! All they did was purchase Bitcoin WITH MY MONEY, NOT THEIR MONEY, MINE!!!! But there's no Proof of that purchase!!

I told Mike I was going to sue him and he BLOCKED ME. So i called their Bluff and said I'll take the 40% hit. They NEVER RESPONDED!!

While at my Bank explaining the scam and closing my account, My biz partner contacted Mike. He asked him WTF is going on. Now the refund status has changed since I called their 40% bluff. Now they said to get a refund I need to bring them a client who will invest with them AND I will get hit with a 40% surrender fee.

Now why the hell will I bring someone to them so they can SCAM THEM!!! Then that person would say I set them up. They changed my login details and emailed me a bogus login and said they purchased bitcoin, A big Front trying to act like they're trading. I checked my account and there'[s not a d**n thing in it except words.

THEY COMPLETELY RIP ME OFF!!!

These guys Mike 619-756-9277 and Ronald Ameral of FOREX WEALTH GROUP & Elite Affiliates of GRAND CAPITAL.net and SCAMMERS AND CROOKS!!!! STAY AWAY

IF YOU GIVE THEM YOUR INVESTMENT, THEY WILL DISAPPEAR AND SAY THEY'RE TOO BUSY. IF YOU PURCHASE BITCOIN YOURSELF AND CREATE YOUR OWN ACCOUNT, THEY WILL NOT ALLOW YOU TO WITHDRAW AND GET YOUR INVESTMENT BACK.

THEY WILL SAY YOU HAVE TO BRING THEM A CLIENT WHO INVEST THE SAME AMOUNT AS YOU AND THEY WILL TAKE 40% FROM YOUR INVESTMENT.

These Scums of the Earth Rip me off but I will make sure this hits all scam sites, search engines and blog site to protect anyone from investing in them. RUN FAR AWAY

YOU'VE BEEN WARNED!!!!!!!!!!

THESE GUYS ARE DEMONS
 
Reply by Grand Capital submitted Jan 29, 2020:
Dear Brazen!

We have investigated your situation and examined the screenshots of your correspondence with a certain Michael. We regret to inform you that you didn’t make your deposit with Grand Capital. You deposited your funds directly to an individual with whom we aren’t affiliated. You are likely to have become a victim of scammers.

We’re deeply sorry that you found yourself in such a situation, and we would like to urge everyone to be cautious!

Never transfer your funds directly to an individual even if they call themselves representatives of our company! In order to be confident about the security of your funds, make deposits only in your Private Office: https://grandcapital.net/account/! Only then we’ll be able to handle your claims. In other cases, unfortunately, we can’t help you, as we aren’t responsible for the actions of third parties.

We urge you to be cautious!

2020-05-20 Update

Dear Brazen,

Excuse my disturbing you, I wright to you with results of internal investigation concerning case that you have posted on ForexPeaceArmy.com and several others. Please accept my assurances that we have we plunged into the situation as deep as possible.

Briefly describing the situation, it looks as though there are signs of fraud from people who pretend to be our partners. We don’t know who is Mike that have persuading you to transfer you money to his personal account. Our company have never conducted any activities or discussions about the possibility of any actions with the companies mentioned in the review, I mean Forex Wealth Group and Wells Fargo.

But Mr. Ronald Ameral really opened an affiliate account using a public offer, and, thus, received an affiliate link (which does not disappear even after the account goes to the archive). The account went to the archive due to the fact that it was inactive and there were no any actions there, as is usually the case with dozens of new partners every month. After some time, you wrote to us and provided a detailed description of the situation. After conducting an investigation, we have tracked down Ronald and tried to contact him to clarify the situation, but with no avail. Then we blocked his personal account and sent him an information letter that we have stopped the agreement with him unilaterally because of suspicion of fraud using the company name for his own purposes, and threatening him with public reprisals if we received another complaint due his actions.

Also, let me pay your attention that Grand Capital did not know about the relationships between Mr. Ameral and a certain Mike and you that were beyond of the company's field of vision, nor did Grand Capital Company receive any money from you, which is confirmed by the documents contained in the correspondence which you provided to us.

Despite these circumstances, please accept our apology for this terrible situation. We did effort to find Ronald and force him to resolve this case with you, but unsuccessfully. The only thing we have his personal email address electrumsd@gmail.com, but with no possibility having response.

May I ask you to update your review on FPA and other sites or to take down the review and replace it with a Scam Alerts thread against the person who did this kind of things.

Kind regards,
Zmicier Dryhaila,
Head of Public Image,
Grand Capital International
Santa Catarina, Brazil,
Feb 10, 2020,
Registered user

Good Experience

Service use: Live

Length of use: 3-6 Months

I have been trading with them for 3 years and all withdrawals are processed within the specified time and the execution of orders is in line with the market. I use EAs with them and I am very happy with the services of GrandCapital. I'm sure they will continue to evolve and offer their best. Thank you GC for everything.
 
Sinetemba,
South Africa, South Africa,
Mar 5, 2020,
Guest

Confusing and bad experience

Service use: Live

Length of use: 0-3 Months

I've traded using the 500 dollar bonus now I mafe 20000 dollars now my account does not appear on their dashboard and it doesn't log in on mt4.
 
Forex Peace Army
Review moderation team note
In response to Grand Capital's Representative's updated comment...

If the moderator didn't allow such empty-handed statements, a number of positive reviews for your company would never have been approved.
Reply by Grand Capital submitted Mar 23, 2020:
Dear Sinetemba!

Please update your review to include your account ID so that we can look into your situation. We'll get back to you as soon as possible.

UPDATE: We are forced to admit that the client is obviously lying and did not read the bonus conditions, because, apparently, he does not know that a deposit is required for the replenishment amount after the bonus time has expired.
Obviously, the bonus expired and there was no profit, so after writing off 500 bonuses, the account simply stopped being active and left. In general, it is not clear why the moderator leaves such empty-handed statements.
Howbeit, let us describe the bonus conditions and our attitude to the problem.
Bonus conditions are as follows:
- a special bonus account is created with the bonus funds on it, the conditions are identical to the Standard account;
- the client can start trading immediately after receiving this bonus;
- after 7 calendar days, exactly, up to a minute, the account ceases to be active, the result for open positions, if any, is recorded, the account ceases to be active and is deleted;
- if the client made a profit, they will receive a new account of the type Standard (if the profit is $ 100 or more) or Micro (if the profit is less than $ 100) with a profit in Equity;
- trade on this account becomes available after replenishment by an amount equal to or greater than the profit amount;
- if there is no replenishment by the required amount within 7 calendar days from the date of the bonus end, the profit is written off;
- bonus profit can be transferred into ownership if the necessary trading volume is made after replenishment: 1 lot for every $ 5 of bonus profit.
What are the conclusions? If the client claims that he has earned 20,000 and is very unhappy that the account is inactive, this means that he most likely did not know that he would not be able to simply take and withdraw these 20,000. If he really thinks that he has earned 20,000 and the account is inactive, but the new one has not been created, then he had a drawdown of more than 20,000 in current positions at the time of the bonus. Here the client is obviously lying, or he is very mistaken. There can be no mistake in our side.
Progress,
Klerksdorp, South Africa,
Apr 16, 2020,
Guest

Update on my reviews and complaints to Grand Capital broker

Service use: Live

Length of use: 0-3 Months

After following the procedure and writing to their technical support, Grand Capital looked into my issue and realised a mistake that happened on my account and trades which they have sincerely apologised for. On top of their apology they went a step further by giving me back my deposit of $488.11 and a bonus of $195.24.
Thank you Grand Capital you are a responsible broker. I also urge others who are having issues to contact technical support with enough facts to back their claims this broker will definitely help you.
I give you guys a five star rating

Mar 5, 2020 - 1 Star After opening an account of $488 with grand capital I did not receive the deposit bonus that they had promised. I did all they requested for the verication of my documents and was successful, but still did not get my deposit bonus. Again when trading with them, when you place the buy and sell stop orders they are tempering with my entry prices and changing them to ensure I do not make any profit at all. When I was trading the CAD news (4 march 17:00) I placed a buy stop order at 1.48450 and the current price was 1.48290. But when the trade was triggered I was surprised to find the entry price was changed to 1.48665. I don't know who added the 200 points on my entry price or why this was done. This has been happening in my previous trades with them. Is this how grand capital operates? The CAD news trade moved about 1000 points (100 pips) but I was given a profit of just $13 on a lot size of 0.35 ($3.50 per pip) this is unacceptable. I made a screen shot of the trade it's just that I don't know how to attach it to this report. I wanted everyone to see what I am experiencing with this broker.

Feb 21, 2020 - No Rating After seeing the advert from Grand Capita that they offer 40% bonus on each deposit, I was attracted to them because their bonus offer was slightly above what other brokers are offering. Bit oncei deposited the money and the verication process completed, there as no bonus given . Right now I am Sending them Emails which they are not responding to. I feel the whole thing about Grand Capital is nothing but a hoax. If they are giving problems with just a bonus what more when I want to make a withdrawal?

Reply by Grand Capital submitted Feb 26, 2020 Dear Progress!



Please update your review and include your account ID so that we can look into your situation. We'll get back to you as soon as possible.

Reply by Grand Capital submitted Mar 6, 2020 Dear Sinetemba!



Please update your review to include your account ID so that we can look into your situation. We'll get back to you as soon as possible.
 
Russia, Russian Federation,
May 18, 2020,
Registered user

Service use: Live

Length of use: 6-12 Months

Since this situation was successfully resolved, I would like to change my rating to 5 stars.

May 15, 2020 - No Rating Today they returned my funds to me, so I want to update my review and I have no more any complaints

Dec 19, 2019 - 1 Star They cancel transactions that they believe are supposedly not market ones, but in their MT5 market execution of orders. I, as usual, traded news and they canceled my profit, more than 1k dollars. Funds do not withdraw. I do not recommend this broker.

Reply by Grand Capital submitted Jan 17, 2020 Dear sh4848fx,



We have examined your case and found that the company canceled your trades and restored your full initial deposit due to the violation described in Article 4.14 of our Regulation of the Processing and Execution of Trading Transactions:



“While processing tradin operations for CFD and Forex, if a Client's Open/Close order was executed at a non-market quote or a Client opened/closed a position at a non-market quote, the Company reserves the right to:close the position at a current quote and nullify its financial result if the position wasn't closed by the Client; nullify or correct the financial result of the position, if it was closed by the Client.”



The company has nullified the trading results as per the regulation. We’re sorry for the unpleasant experience, but compliance with the agreements and regulations is mandatory for all clients of the company.
 
bali, Indonesia,
May 28, 2020,
Registered user

Grand Capital Is a good broker

Service use: Live

Length of use: over 1 Year

a very good grand capital broker, excellent support services in terms of deposits and widrow, there are many choices of methods and everything is smooth, the lightweight mt4 server makes me comfortable trading there
 
saint pete, Russian Federation,
May 30, 2020,
Registered user

good

Service use: Live

Length of use: 3-6 Months

iss a good broker nice consultations cool managers and payback system is pretty dope so yeah 5 stars no doubt
 
Chicago IL, USA,
Jul 30, 2020,
Registered user

Scammed of $30K Affiliate and Broker working together

Service use: Live

Length of use: 0-3 Months

Do not do business with these guys. I received a great deal of pressure to send $25k worth of bitcoin to this broker for 100% sign up bonus so that traders can trade and earn me 10% daily. After many delays on my end and wires not going through to buy the bitcoin immediately I finally got the bitcoin to the broker....GrandCapital.net. They took longer than any other broker I’ve dealt with to credit my account but they did. The trader did reached my 10% profit goal and stopped trading the account for the day so my account was up $5500 in profit. I felt really good about my decision. A few hours later, I logged into the account and saw 10 trades with really large lot sizes going against my account causing huge draw down starting with $11k and rushing and rushing all the way up to $38k in the negative. I called and screenshot the reader all night to make him aware that my sight was about to blow up and no response. I woke up and account was blown and trader still did not return call nor messages. The trader has purposely took these trades to look like he lost the money due to bad trades when it’s actually a scam that broker is participating in too. I had $5k in a separate account that I managed myself. He had the nerve to contact me after the account was blown offering to trade the other account so that he can purposefully lose the money in that account too. I closed those trades and made a withdrawal request of $4730 in bitcoin. If my bitcoin is Not returned to me. That will be definite Confirnation that this GRANDCAPITAL.NET BROKERS AND AFFILIATES ARE TOTAL VERY HIGH LEVEL SCAM artist working together to take your money.. This broker site needs to be taken down.
 
Reply by Grand Capital submitted Aug 20, 2020:
Hello! First of all, we would like to say that we are really sorry about your negative experience in the financial markets. We have investigated the situation on our side, and found out that you registered, deposited funds into 2 accounts, and got the promised 100% bonus for each one. In the first account (with the bigger deposit), a few high-risk trades were placed in one direction with a mega lot (56 lots total), as a result of those trades, funds were lost, as well as a part of the bonus. In the other account, after a few trades, you made a withdrawal request that was processed and funds were transferred in less than 24 hours. The relatioship between the company and its partners is described in the Partnership agreement, freely available on the website. As you could see from that agreement, partners have no point in losing the money of their clients, they are interested in long time trading and increasing balances of their clients. According to the information in your review, you gave access to your trading account to a third party person without making any agreement and signing any document regulating terms and conditions of managing your account by that person. We always warn our clients against this, it's even mentioned in the Client agreement. In fact, we do not understand why you blame the broker for your bad experience. You didn't face any problem with depositing and withdrawing of funds, trading or support, so it's really unfortunate that you think that we were interested in your failure.

Frequently Asked Questions

Is Grand Capital legit?

Unbiased traders reviews on ForexPeaceArmy is the best way to answer if GrandCapital is a good broker. https://www.forexpeacearmy.com/forex-reviews/8304/www.grandcapital.net

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent GrandCapital community discussions: https://www.forexpeacearmy.com/community/tags/grandcapital/

What are the minimum and maximum withdrawal amounts for GrandCapital?

  • Minimum withdrawal: GrandCapital accepts withdrawal requests for amounts starting at $10.
  • Maximum withdrawal: Grand Capital doesn't limit the maximum amount of withdrawals. However a withdrawal via wire transfer should be more than $2,000.

Is Grand Capital regulated?

Grand Capital is a member of The Financial Commission, an independent self-regulatory organization and external dispute resolution (EDR) body for Forex, digital currencies and blockchain.