Tickmill review - Regulations, Platforms, Instruments and User Ratings.
2 star review by rektsquare, Turkey
I have been using Tickmill for 3 years. Spreads are tight, execution is fast, deposit is fast. But, when it comes to withdraw your money, they are the slowest and the most problematic broker I have ever worked with. It always takes more than 1 week to get your money back. To give an example, I have made a request on 17th morning and who knows where the money is, still waiting...
My primary broker sends my funds to my account even sometimes within the same day, but Tickmill, hell no, I promise that you wont get your money easy. Eventually you get it if you have enough patience.
What is Tickmill?
Tickmill is a forex broker since 2015 with multiple branches regulated by:
- FCA (UK)
- CySEC (Cyprus)
- FSCA (South Africa), FSA (Labuan), FSA (Seychelles), BaFin (Germany), CONSOB (Italy), ACPR (France), CNMV (Spain)
Tickmill is a Metatrader only broker with MT4 and MT5 platforms available for desktop, mobile, and as a webtrader. Additionally, CQG platform is available futures and options trading for UK only users. Tickmill has it's own app that is designed exclusively for the account management. TradingView integration has recently become available.
Traders can choose over 80 CFDs and other derivatives in Forex, Indices, Stocks, Commodities, Cryptocurrencies, Futures (UK), and Options (UK) categories. Tickmill's additional features include API, VPS service, Autochartist, multiple additional indicators and tools for MetaTrader platforms, educational content, heat map, sentiment indicator, etc.
Please read Tickmill Reviews below and share live trading experiences with this broker.
|Minimum Trade Size:||0.01|
|Minimum to Open Live:||$100|
|Address:||3, F28-F29 Eden Plaza, Eden Island, Mahe, Seychelles|
|Contact:||email@example.com, +852 5808 2921|
|Regulators:||CySEC #278/15, Labuan FSA #MB/18/0028, FSA-S #SD 008, FSCA #FSP 49464, FCA #717270|
|Web Trading:||✅ Yes|
|Mobile Trading:||✅ Yes|
|CFD:||(20+) Gold, Silver, Stock Indexes, Bonds, Oil|
|News Trading:||✅ Yes|
|Deposit Methods:||Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, FasaPay, Globe Pay, Local Bank Transfers, Neteller, Ngan Luong, Qiwi, Skrill, SticPay, UnionPay|
|Withdrawal Methods:||Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, FasaPay, Globe Pay, Local Bank Transfers, Neteller, Ngan Luong, Qiwi, Skrill, SticPay, UnionPay|
Recent User Reviews of Tickmill
Maybe the worst broker i dealt with.
I had a lot of accounts with different strategies over the years, this account that i was trading as a DD of 2.5k in AUDCAD pair i was trading to get out of that, i enter in this in Covid lows. I was trading and close old orders trying to manage out of this.
Day 8 of November without any warning i received email from Tickmill saying :
" Dear .....
I hope this email finds you well,
This is to inform you that the company has decided to terminate the business relationship with you and proceed with closing the account. Please note that trading will be disabled on your live MT5 accounts (...., .....).
Please proceed with remaining balance withdrawal and once processed, your account will be closed.
If you require any further assistance feel free to contact us back, our team will be glad to help you."
I sent email questioning this decision and received a reply:
" Dear .....
Thank you for contacting us.
Please note that in accordance with the Tickmill Ltd Client Service Agreement section 5 we will proceed with closing your account.
We kindly request that you close your running trades and withdraw any remaining funds by no later than 22nd November 2023.
Client Service Agreement you may find here: https://d1fyjtrsl71uh.cloudfront.net/documents/legal-documents/fsa/client-service-agreement-and-risk-disclosure-statement-february-2022.pdf?=1645169287
If you require any further assistance feel free to contact us back, our team will be glad to help you."
I questioned again and again nobody has replied since the last email. I went in chat a number of times, they always reply that i will receive an email with a response.
Of course nobody say nothing, they don´t know what to say.
Today day 22 i closed the orders and withdrew.
This broker is absurd and unethical, years of trading there making a lot of lots and the close is this, even swap charges that was almost half of the DD.
Stay away of this broker they will close because they can and send to you agreement 5, what a joke.
Withdraw also was a movie, the last deposit that i made with Neteller was in 2019 i believe, the last deposit that i made in Tickmill was with wire in 2023, because in 2019 Neteller didn t have restrictions now they have.
So they say that i mostly deposit with Neteller, so i have to withdraw by Neteller (money laundering rule) that is ok.
But know the problem is that i change email address of Neteller account, like i change in every accounts that i have inclusive with Tickmill.
One email that was a absurd is this one:
"Please kindly provide us with proof showing the email change from .... to the email .... related to your Neteller account. Also kindly note that if your Neteller account is registered under EU/EEA country we will not be able to send the funds to you via this method.
Once proof is provided that your Neteller account connected with .... ( from which you have deposited initially ) is closed/ changed, we can then send you the funds via alternative method ( International Bank Transfer )."
Why the broker create this problem if is not possible withdraw by Neteller!!
This withdraw situation also i exchange more than 10 emails with them.
It wasn't enough close the orders in the negative because I was forced to, they also created another problem with the withdrawal.
It´s ridiculous for a broker to delete.
Support is the worst i have ever seen, they're there but it's like they're not there.
The company that can't get enough of defeats in FOS
A complete fraud company that does not get wise and does not even respect the decisions of FOS, despite losing cases in FOS every time.
Okay, you are showing the frauds you can to not comply with the Fos decision, but I will get my money back from you by filing an expenditure objection.
Dec 21, 2022 - 1 Star I opened an account with Tickmill Uk. It is supposedly tightly regulated by the FCA. I thought that it would be reliable, but Tickmill has not paid me the amount due to me for about 3 months. I have been sending e-mail messages to dear Rani about paying my money many times. She continues to ignore it for 3 months. Please pay my money as soon as possible, otherwise I will have to start a legal process.
Reply by Tickmill submitted Jan 16, 2023 Hello,
In accordance with FOS instructions we have paid out the compensation.
No further action from our side.
Slipped on stop loss
Thank you for your review and we're sorry to hear you're not happy with our service and would like to discuss this with you.
We kindly ask you to contact our Support department at firstname.lastname@example.org providing your account number among with the trade ID you are referring too. We will be happy to check the information and provide you with detailed responses to all your questions.
The Tickmill Team
We appreciate for letting us know about your experience. We are sorry to hear about your frustration. Meanwhile we are glad to hear that you appreciated our trading conditions.
We kindly ask you to contact our Support department at email@example.com providing your account number and describe the issue in more details. We will be happy to check the information to get to the bottom of the issue and find an optimal solution for you.
The Tickmill Team
Tickimill is bad broker.
We are sorry to hear about your frustration. We always try to provide our clients with the best support. We kindly ask you to contact our Support department at firstname.lastname@example.org and describe the issue in more details. We will be happy to check the information and provide you with detailed responses to all your questions.
The Tickmill Team
Changing my review
May 10, 2023 - 1 Star I sent funds to my account, sent my personal documents, all validated. I requested a small withdrawal to validate the withdrawals, I sent proof of deposits in pdf, all were validated by the support.
All withdrawal requests were rejected.
Several other people are having this same problem, that is, they do not approve the withdrawals and do not give any reason to their customers, only failures in the withdrawals.
Today I transferred the total balance of my trading accounts, which by the way were growing by an average of 2% per month to the wallet and requested a total withdrawal of 1950.00 USD from the account.
I want to withdraw all the values because this broker has already demonstrated that it does not take its work seriously and I have no other alternatives but to file a lawsuit in court and also report them to the regulatory bodies.
I'm going to the end of this fight and I'm sure justice will be served. For you who are thinking of depositing any amount in this brokerage, think very carefully.
We appreciate for letting us know about successful resolution of the issue, you were facing. We also would like to thank you for mentioning your experience you had with us. This kind of feedback is what helps us improve as a business.
Please get in touch with our Support team at email@example.com, so we can understand what we could do better.
The Tickmill Team
Natural gas spot price is different big 10% from market price
My trading account is 3091405
I am holding natural gas spot position and it is at holding losses.
I just realised that the spot price keep going down (Tickmill spot running at $2.055 at time writing this review) while many other brokers such as are running at $2.266.
The difference are so huge, it resulted me to extra big losses holding the position
With holding 2.70lot. the difference made me extra loss of -$5400.
Tickmill, Please correct the natural gas spot price. I am at huge losses.
We are sorry to hear about your frustration. We can see that pour dedicated Support team have checked your case and provide to you a response via email. Whether you will require for any further clarifications, feel free to contact us at firstname.lastname@example.org and we will be happy to assist.
The Tickmill Team
Spread widening manipulation with TICKMILL
I send the customer service so many e-mails for the trade recap and a proof from the liquidity provider that this widening is real and not a wrong quote or spike, they ignored my request and not answering my e-mails anymore.
They wanted to compensate me with 187 USD which I refused because this means I agree for this widening spread.
We are sorry to hear about your frustration and negative experience. We always try to provide our clients with the best support and trading conditions.
Our dedicated team have checked your case and responded to you accordingly.
Please contact our Support team at email@example.com in case you will require for further assistance..
We are sorry to hear about your frustration. We always try to provide our clients with the best trading conditions.
Please note that Tickmill does not interfere with the pricing of its products. Tickmill simply transmits the pricing coming from the Liquidity provider to its clients.
As we do not offer fixed spreads, during the periods of low liquidity or high volatility spreads may widen significantly. You can follow our spreads on our website by clicking on the required instrument: https://www.tickmill.com/instruments/forex
If you need additional assistance, please do not hesitate to contact our support team for additional assistance at firstname.lastname@example.org.
The Tickmill team
They take over your account if they are not happy with you!
As the Financial ombudsman has ruled in my favor, despite that Tickmill falsified (!) data, Tickmill refuses to comply with the Final Decision. (check FOS website Decisions database - www.financial-ombudsman.org.uk/decision/DRN-3148143.pdf) They have been intimidating, lying and making threats for six months.
As the person handling your complaint and refusing, but eventually after six months, is forced to comply to the FD, this person (risk and compliance director) out of grudge, she decides to terminate my accounts and they are closing all my open trades for me. Basically they are taking over my account and forcing me to watch how they close my trades and I have to swallow all the losses.
If you complain about this unprofessional behaviour, it is the same person handling your complaint again and she simply ignores you. It is outrageous!!
What it comes down to, if you win your complaint with FOS you still loose, as Tickmill controls their system and they just do what they want, regardless whether you point out how illegal their actions are. Now I have to take legal actions and spend even more money to rectify this scandalous behaviour.
I had never expected this criminal behaviour from a FCA regulatd company that brags about their license!
Tickmill UK Ltd has co-operated fully with FOS and your redress has been settled. The matter is closed.
website not popping up on tickmill
We are sorry to hear about your frustration. Please note that there was a technical issue with the website which was resolved and our support team was available during this time to assist clients with any issue.
We always try to provide our clients with the best support. We appreciate your feedback and will take it into consideration to improve our client experience.
Ashraf Shahhat , Egypt
So, I advice everyone to trade with Tickmill
Thank you so much for all the team work of Tickmill
Thank you for your review and your positive feedback.
Your opinion really means a lot to us as we continuously strive to improve our services and our products. Thanks again, and we look forward to hearing from you again in the future.
Tickmill is the biggest scammer ever, Stay away
Tickmill is a scam. Stay away. They claim to aid traders, but they actually cripple them. It is in their DNA to scam retail traders. They claim they offer low spreads, but it is only a way to lure the Traders to open accounts with them with the traders unaware of what would be waiting for them. I had an account with them and when I saw what they were doing I decided to stay away though I had some difficulty getting my money from them at that time. Recently, and after several follow ups by their salespeople I thought to give them the benefit of doubt and have therefore refreshed my account by injecting some money and starting to trade with them but not for long. After few days the account was performing reasonably well. However, in the last transaction I placed a pending order way from the market price by minimum 100 pips, but they executed the order immediately after I pressed the button though the price was still far away from the level I fixed. This wiped out my account immediately and completely. I tried contacting them to resolve the problem, but no one replied. I wrote to them emails same minute this happened to which they replied only after 3 days. I understand it was a weekend. They gave me unbelievable excuses that contradicted the facts and all rational thinking. They claimed the spreads were widened, and the pending order was therefore triggered. This was not true as before and after the market closed and until the market reopened on Monday morning the sign of the dotted line on the MT4 was still showing that the pending order was not in fact triggered at all. This is the mistake that Tickmill has made that contradicts their claim. I have a recording of this along with screenshots that prove my claim. This evidence I will submit to the FCA as unrefuted evidence that they applied for the pending order on their own and the price never approached that level. How can a spread on a currency pair widen so suddenly a few seconds before the market closes and also by 100 pips? I explained that I was there watching the market and the spreads did not widen that much, but only by a few pips and that it was at the time of the market closing for the weekend and the execution of the pending order was done about two or three seconds before the market closed and there was no volatility to justify their action, but they never cared to give any further reply.
After discussing this matter with one of my senior friends in the local financial authority (DIFC) he explained that they are aware Tickmill uses tricks to steal the traders’ money and for this Tickmill uses a special software tool that is available in the market to widen spreads when they want to and during times when the customer is unaware, and it is usually difficult to monitor the spreads as the trade goes on, and they are not a real ECN broker. My friend in DIFC is a credible and reliable source of information.
They do these things knowing that the retail trader who doesn’t have the muscles will find it difficult to resort to legal action due to the complexities involved and that they are in a different country. Also whilst they are subject to FCA rules most of their foreign clients are registered under the Seychelles authority, due to available leverage, and hence it will have no impact on them. Well, Tickmill, you will be unpleasantly surprised by the action I will take.
I am taking this evidence to the FCA and posting it on all social media and over 20 Forex groups I am a member of, in addition to posting it on my Facebook where I have over 61000 followers, mostly Forex traders. I will not leave this scammer safe, hurting other people like me. Meanwhile, I am filing a legal case locally in Dubai, and getting a favorable judgment, which I will take to the UK later on for execution. It may take time, but it will happen.
This broker is a big lie and a scammer. Stay away from them. Stay away.
Thank you for your feedback. We are sorry to hear about your frustration. We always try to provide our clients with the best services and support.
Please note that Tickmill do not provide fixed spreads. As per our data, your case was resolved and our team responded to you on timely manner.
However if you still would like to get any clarification, please contact our Support team.
The Tickmill Team
We're sorry you're not happy with our service and would like to discuss this with you.
We would appreciate you contact our Support team at email@example.com to get to the bottom of the issue and find an optimal solution for you.
Thats bad low account captial
But every thing is good
Other wise tickmill treat Arab clients like scamer
Not allwed them rigister in Uk or Ero sit
Arabe can use only sysiclys.
We are sorry to hear about your frustration. We always try to provide our clients with the best support.
We would like to point that the minimum withdrawal in Tickmill is 25 USD/EUR/GBP. Withdrawal information you may find here: https://www.tickmill.com/conditions/deposit-and-withdrawal
We would appreciate you contact our Support team at firstname.lastname@example.org to discuss this topic with you and find an optimal solution for you.
Frequently Asked Questions
Is Tickmill regulated?
- Tickmill UK Ltd is regulated by the UK Financial Conduct Authority (FCA), FCA number 717270,
- Tickmill Europe Ltd is regulated by the Cyprus Securities and Exchange Commission (CYSEC), licence number: 278/15,
- Tickmill Ltd is regulated by the Seychelles Financial Servics Authority (FSA), licence number: SD008,
- Tickmill Asia Ltd is authorised and regulated by the Labuan Financial Services Authority (Labuan FSA), licence number: MB/18/0028,
- Tickmill South Africa (Pty) Ltd is authorised and regulated by the Financial Sector Conduct Authority (FSCA), licence number: FSP 49464
How do you use Tickmill?
- first, you need to complete your tickmill client registration, login, and upload all the required documents
- once that's done and your documents are approved, you can select your account type and create the account
- then, select a payment method and make your initial deposit
- next, either go directly to MT4 WebTrade or else download and install MetaTrader 4
- finally start trading with the Tickmill
How do I withdraw my Tickmill bonus?
- The bonus account can be traded for 90 days
- The initial amount of $30 cannot be withdrawn
- However, as long as the terms and conditions are followed, a minimum of $30 and a maximum of $100 of profit earned in the bonus account can be transferred to a live account after the client deposit a minimum of $100 in that live account
What type of broker is Tickmill?
Tickmill also offers CFDs on stock indexes, oil, precious metals, and bonds as additional trading instruments.
Is Tickmill a good broker?
Additionally, we recommend to check recent Tickmill broker community discussions: https://www.forexpeacearmy.com/community/tags/tickmill/
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
What is the minimum deposit for Tickmill?
Tickmill also offer a VIP account which requires a minimum opening balance of $50,000.
Does Tickmill allow scalping?
How long does it take to withdraw from Tickmill?
Delivery times after processing vary from instant to up to 8 days depending on the withdrawal method.
For bank wires $5000 and above, Tickmill promises to reimburse any transaction fees up to $100.