Tickmill review - Regulations, Platforms, Instruments and User Ratings.

FPA members i will tell what happen to me with this broker, i am client with Tickmill since this broker was Armada Markets (2014).
I had a lot of accounts with different strategies over the years, this account that i was trading as a DD of 2.5k in AUDCAD pair i was trading to get out of that, i enter in this in Covid lows. I was trading and close old orders trying to manage out of this.
Day 8 of November without any warning i received email from Tickmill saying :

" Dear .....
I hope this email finds you well,

This is to inform you that the company has decided to terminate the business relationship with you and proceed with closing the account. Please note that trading will be disabled on your live MT5 accounts (...., .....).
Please proceed with remaining balance withdrawal and once processed, your account will be closed.

If you require any further assistance feel free to contact us back, our team will be glad to help you."

I sent email questioning this decision and received a reply:

" Dear .....
Thank you for contacting us.

Please note that in accordance with the Tickmill Ltd Client Service Agreement section 5 we will proceed with closing your account.

We kindly request that you close your running trades and withdraw any remaining funds by no later than 22nd November 2023.

Client Service Agreement you may find here: https://d1fyjtrsl71uh.cloudfront.net/documents/legal-documents/fsa/client-service-agreement-and-risk-disclosure-statement-february-2022.pdf?=1645169287

If you require any further assistance feel free to contact us back, our team will be glad to help you."

I questioned again and again nobody has replied since the last email. I went in chat a number of times, they always reply that i will receive an email with a response.
Of course nobody say nothing, they don´t know what to say.
Today day 22 i closed the orders and withdrew.
This broker is absurd and unethical, years of trading there making a lot of lots and the close is this, even swap charges that was almost half of the DD.
Stay away of this broker they will close because they can and send to you agreement 5, what a joke.

Withdraw also was a movie, the last deposit that i made with Neteller was in 2019 i believe, the last deposit that i made in Tickmill was with wire in 2023, because in 2019 Neteller didn t have restrictions now they have.
So they say that i mostly deposit with Neteller, so i have to withdraw by Neteller (money laundering rule) that is ok.
But know the problem is that i change email address of Neteller account, like i change in every accounts that i have inclusive with Tickmill.
One email that was a absurd is this one:

"Please kindly provide us with proof showing the email change from .... to the email .... related to your Neteller account. Also kindly note that if your Neteller account is registered under EU/EEA country we will not be able to send the funds to you via this method.

Once proof is provided that your Neteller account connected with .... ( from which you have deposited initially ) is closed/ changed, we can then send you the funds via alternative method ( International Bank Transfer )."
Why the broker create this problem if is not possible withdraw by Neteller!!
This withdraw situation also i exchange more than 10 emails with them.
It wasn't enough close the orders in the negative because I was forced to, they also created another problem with the withdrawal.

It´s ridiculous for a broker to delete.
Support is the worst i have ever seen, they're there but it's like they're not there.

I am being forced to complain to the Financial Ombudsman to get our Every claim from this juggling company.
A complete fraud company that does not get wise and does not even respect the decisions of FOS, despite losing cases in FOS every time.
Okay, you are showing the frauds you can to not comply with the Fos decision, but I will get my money back from you by filing an expenditure objection.

Dec 21, 2022 - 1 Star I opened an account with Tickmill Uk. It is supposedly tightly regulated by the FCA. I thought that it would be reliable, but Tickmill has not paid me the amount due to me for about 3 months. I have been sending e-mail messages to dear Rani about paying my money many times. She continues to ignore it for 3 months. Please pay my money as soon as possible, otherwise I will have to start a legal process.

Reply by Tickmill submitted Jan 16, 2023 Hello,
In accordance with FOS instructions we have paid out the compensation.
No further action from our side.

I made a purchase in AUD / CAD now at night here in Brazil, I put my stop to 5usd and when I saw the broker took 11 USD, imagine you enter with a stop of 1 million USD and be stopped at 2 million, in addition to that the broker is stop hunter, in other brokers this totally different and is not only in one, I do not recommend to anyone this broker, this is a joke with the client.

Good operating and trading conditions. However, I had a bad experience with Tickmill on the customer service side only. The account manager is rude, and so is the chat attendant. I was offered a meeting in Belo Horizonte by email, where I live, to talk about business. However, when trying to find out more about the subject, the manager disposed of me. It has an arrogant and superb posture. No empathy or charisma. The account of a friend, one of my affiliates. there was no connection on 05/19 and the balance disappeared, when we went to ask for assistance in the chat the attendant simply stopped responding. I had bigger plans for this broker, but due to strong disappointments I have to go back to another broker I use!

I have registered with this broker TICKMILL and they offered me for the welcome bonus amounted usd30. The condition for withdrawing from the bonus is to exceed the bonus amount given profit to usd 30 to 100 maximum. I have made a profit from my trade amounting to usd30.21. I tried to check the balance on the welcome bonus on their website but they imposed a condition to submit a document first to view or open an account. After verification, I found that the welcome bonus account was empty. After talking with their support agent, they told me to deposit first on the real account. I asked them if I have money amounting to usd 100 as required why do I need their welcome bonus of usd30? after that I received an email from them saying that I had applied to reset my trading account even though i am never requested for that. They had disconnected the server. I tried several times to login to the account in MT4 but it was disconnected. Be careful to all traders out there.

After much discussion, the Tickmill manager was able to verify that there was an error in my registration and for this reason my withdrawals were rejected. I emphasize that the broker has good spreads, everything works well, unfortunately even with a validated registration I had problems. All resolved so I am amending my review. The amounts have been credited to my account now. I am withdrawing from the Forex market and focusing only on B3.

May 10, 2023 - 1 Star I sent funds to my account, sent my personal documents, all validated. I requested a small withdrawal to validate the withdrawals, I sent proof of deposits in pdf, all were validated by the support.

All withdrawal requests were rejected.

Several other people are having this same problem, that is, they do not approve the withdrawals and do not give any reason to their customers, only failures in the withdrawals.

Today I transferred the total balance of my trading accounts, which by the way were growing by an average of 2% per month to the wallet and requested a total withdrawal of 1950.00 USD from the account.

I want to withdraw all the values ​​because this broker has already demonstrated that it does not take its work seriously and I have no other alternatives but to file a lawsuit in court and also report them to the regulatory bodies.

I'm going to the end of this fight and I'm sure justice will be served. For you who are thinking of depositing any amount in this brokerage, think very carefully.

Dear www.tickmill.com

My trading account is 3091405
I am holding natural gas spot position and it is at holding losses.
I just realised that the spot price keep going down (Tickmill spot running at $2.055 at time writing this review) while many other brokers such as are running at $2.266.

The difference are so huge, it resulted me to extra big losses holding the position

With holding 2.70lot. the difference made me extra loss of -$5400.

Tickmill, Please correct the natural gas spot price. I am at huge losses.

Thank you

I made a full Hedge on GBPJPY in October 13th with equity of 65 USD which means i need 120 to 130 widening spread maximum, the next day I wanted to make a deposit for my account, I got stopped out with 420 widening spread at night.
I send the customer service so many e-mails for the trade recap and a proof from the liquidity provider that this widening is real and not a wrong quote or spike, they ignored my request and not answering my e-mails anymore.
They wanted to compensate me with 187 USD which I refused because this means I agree for this widening spread.

They manipulate prices! I compared different brokers and during news they show different prices for me! They lie about their spreads, they are nowhere near small as they claim. Always go big and blow my account! After I started complaining about spread manipulation, they blocked my account! Terrible service, absolutely scam business!

Never trade with this company!

As the Financial ombudsman has ruled in my favor, despite that Tickmill falsified (!) data, Tickmill refuses to comply with the Final Decision. (check FOS website Decisions database - www.financial-ombudsman.org.uk/decision/DRN-3148143.pdf) They have been intimidating, lying and making threats for six months.

As the person handling your complaint and refusing, but eventually after six months, is forced to comply to the FD, this person (risk and compliance director) out of grudge, she decides to terminate my accounts and they are closing all my open trades for me. Basically they are taking over my account and forcing me to watch how they close my trades and I have to swallow all the losses.
If you complain about this unprofessional behaviour, it is the same person handling your complaint again and she simply ignores you. It is outrageous!!

What it comes down to, if you win your complaint with FOS you still loose, as Tickmill controls their system and they just do what they want, regardless whether you point out how illegal their actions are. Now I have to take legal actions and spend even more money to rectify this scandalous behaviour.

I had never expected this criminal behaviour from a FCA regulatd company that brags about their license!

i have been trying to login to my tickmill account but the website has been down since morning and theres absolutely poor customer service to respond to query

I'm trading with Tickmill since 3 years, they are clear and excellent broker, good spread , good commtion and good team work
So, I advice everyone to trade with Tickmill
Thank you so much for all the team work of Tickmill

I give this opinion in an honest and unbiased way. I am not a competitor and have not been paid by any person to write this statement. I studied Forex, got trained and mentored by Forex gurus. I am a Lawyer and retired senior banker and I trade currencies and commodities for the last 9 years. Often, I provide traders with Forex signals for free. I am also an informal lecturer in Dubai Chambre of Commerce.
Tickmill is a scam. Stay away. They claim to aid traders, but they actually cripple them. It is in their DNA to scam retail traders. They claim they offer low spreads, but it is only a way to lure the Traders to open accounts with them with the traders unaware of what would be waiting for them. I had an account with them and when I saw what they were doing I decided to stay away though I had some difficulty getting my money from them at that time. Recently, and after several follow ups by their salespeople I thought to give them the benefit of doubt and have therefore refreshed my account by injecting some money and starting to trade with them but not for long. After few days the account was performing reasonably well. However, in the last transaction I placed a pending order way from the market price by minimum 100 pips, but they executed the order immediately after I pressed the button though the price was still far away from the level I fixed. This wiped out my account immediately and completely. I tried contacting them to resolve the problem, but no one replied. I wrote to them emails same minute this happened to which they replied only after 3 days. I understand it was a weekend. They gave me unbelievable excuses that contradicted the facts and all rational thinking. They claimed the spreads were widened, and the pending order was therefore triggered. This was not true as before and after the market closed and until the market reopened on Monday morning the sign of the dotted line on the MT4 was still showing that the pending order was not in fact triggered at all. This is the mistake that Tickmill has made that contradicts their claim. I have a recording of this along with screenshots that prove my claim. This evidence I will submit to the FCA as unrefuted evidence that they applied for the pending order on their own and the price never approached that level. How can a spread on a currency pair widen so suddenly a few seconds before the market closes and also by 100 pips? I explained that I was there watching the market and the spreads did not widen that much, but only by a few pips and that it was at the time of the market closing for the weekend and the execution of the pending order was done about two or three seconds before the market closed and there was no volatility to justify their action, but they never cared to give any further reply.
After discussing this matter with one of my senior friends in the local financial authority (DIFC) he explained that they are aware Tickmill uses tricks to steal the traders’ money and for this Tickmill uses a special software tool that is available in the market to widen spreads when they want to and during times when the customer is unaware, and it is usually difficult to monitor the spreads as the trade goes on, and they are not a real ECN broker. My friend in DIFC is a credible and reliable source of information.
They do these things knowing that the retail trader who doesn’t have the muscles will find it difficult to resort to legal action due to the complexities involved and that they are in a different country. Also whilst they are subject to FCA rules most of their foreign clients are registered under the Seychelles authority, due to available leverage, and hence it will have no impact on them. Well, Tickmill, you will be unpleasantly surprised by the action I will take.
I am taking this evidence to the FCA and posting it on all social media and over 20 Forex groups I am a member of, in addition to posting it on my Facebook where I have over 61000 followers, mostly Forex traders. I will not leave this scammer safe, hurting other people like me. Meanwhile, I am filing a legal case locally in Dubai, and getting a favorable judgment, which I will take to the UK later on for execution. It may take time, but it will happen.
This broker is a big lie and a scammer. Stay away from them. Stay away.

I had been trading for about 3-4 months with this broker and only managed to withdraw once. Few days before last Christmas,i apply for withdrawal through visa. But they disable visa and asked me to do it through bank transfer instead. I'm not the first one traded with them. They should have known that my local bank would not accept foreign fund. So truly indeed my bank rejected the money. And only God knows where the money now. Few minutes ago i did another withdrawal through visa and they promptly responded that my withdrawal is rejected. They suggested me to use Thailand bank transfer instead. Which is ridiculous. So my review is that everything is fine as long as u are depositing. Profitable traders should not sign up with anything associated with Tickmill. If u are from Malaysia,never go to them.even if it is regulated by LFSA or whatsoever it is. Kalau ada yg terbaca review ni,trust me..u will end up poorer with tickmill.u know what tick is!

The only bad in my broker Tickmill is withdraw earns must be 100$ or mor
Thats bad low account captial
But every thing is good
Other wise tickmill treat Arab clients like scamer
Not allwed them rigister in Uk or Ero sit
Arabe can use only sysiclys.