Tickmill review - Regulations, Platforms, Instruments and User Ratings.

FPA members i will tell what happen to me with this broker, i am client with Tickmill since this broker was Armada Markets (2014).
I had a lot of accounts with different strategies over the years, this account that i was trading as a DD of 2.5k in AUDCAD pair i was trading to get out of that, i enter in this in Covid lows. I was trading and close old orders trying to manage out of this.
Day 8 of November without any warning i received email from Tickmill saying :

" Dear .....
I hope this email finds you well,

This is to inform you that the company has decided to terminate the business relationship with you and proceed with closing the account. Please note that trading will be disabled on your live MT5 accounts (...., .....).
Please proceed with remaining balance withdrawal and once processed, your account will be closed.

If you require any further assistance feel free to contact us back, our team will be glad to help you."

I sent email questioning this decision and received a reply:

" Dear .....
Thank you for contacting us.

Please note that in accordance with the Tickmill Ltd Client Service Agreement section 5 we will proceed with closing your account.

We kindly request that you close your running trades and withdraw any remaining funds by no later than 22nd November 2023.

Client Service Agreement you may find here: https://d1fyjtrsl71uh.cloudfront.net/documents/legal-documents/fsa/client-service-agreement-and-risk-disclosure-statement-february-2022.pdf?=1645169287

If you require any further assistance feel free to contact us back, our team will be glad to help you."

I questioned again and again nobody has replied since the last email. I went in chat a number of times, they always reply that i will receive an email with a response.
Of course nobody say nothing, they don´t know what to say.
Today day 22 i closed the orders and withdrew.
This broker is absurd and unethical, years of trading there making a lot of lots and the close is this, even swap charges that was almost half of the DD.
Stay away of this broker they will close because they can and send to you agreement 5, what a joke.

Withdraw also was a movie, the last deposit that i made with Neteller was in 2019 i believe, the last deposit that i made in Tickmill was with wire in 2023, because in 2019 Neteller didn t have restrictions now they have.
So they say that i mostly deposit with Neteller, so i have to withdraw by Neteller (money laundering rule) that is ok.
But know the problem is that i change email address of Neteller account, like i change in every accounts that i have inclusive with Tickmill.
One email that was a absurd is this one:

"Please kindly provide us with proof showing the email change from .... to the email .... related to your Neteller account. Also kindly note that if your Neteller account is registered under EU/EEA country we will not be able to send the funds to you via this method.

Once proof is provided that your Neteller account connected with .... ( from which you have deposited initially ) is closed/ changed, we can then send you the funds via alternative method ( International Bank Transfer )."
Why the broker create this problem if is not possible withdraw by Neteller!!
This withdraw situation also i exchange more than 10 emails with them.
It wasn't enough close the orders in the negative because I was forced to, they also created another problem with the withdrawal.

It´s ridiculous for a broker to delete.
Support is the worst i have ever seen, they're there but it's like they're not there.

I am being forced to complain to the Financial Ombudsman to get our Every claim from this juggling company.
A complete fraud company that does not get wise and does not even respect the decisions of FOS, despite losing cases in FOS every time.
Okay, you are showing the frauds you can to not comply with the Fos decision, but I will get my money back from you by filing an expenditure objection.

Dec 21, 2022 - 1 Star I opened an account with Tickmill Uk. It is supposedly tightly regulated by the FCA. I thought that it would be reliable, but Tickmill has not paid me the amount due to me for about 3 months. I have been sending e-mail messages to dear Rani about paying my money many times. She continues to ignore it for 3 months. Please pay my money as soon as possible, otherwise I will have to start a legal process.

Reply by Tickmill submitted Jan 16, 2023 Hello,
In accordance with FOS instructions we have paid out the compensation.
No further action from our side.

I made a purchase in AUD / CAD now at night here in Brazil, I put my stop to 5usd and when I saw the broker took 11 USD, imagine you enter with a stop of 1 million USD and be stopped at 2 million, in addition to that the broker is stop hunter, in other brokers this totally different and is not only in one, I do not recommend to anyone this broker, this is a joke with the client.

Good operating and trading conditions. However, I had a bad experience with Tickmill on the customer service side only. The account manager is rude, and so is the chat attendant. I was offered a meeting in Belo Horizonte by email, where I live, to talk about business. However, when trying to find out more about the subject, the manager disposed of me. It has an arrogant and superb posture. No empathy or charisma. The account of a friend, one of my affiliates. there was no connection on 05/19 and the balance disappeared, when we went to ask for assistance in the chat the attendant simply stopped responding. I had bigger plans for this broker, but due to strong disappointments I have to go back to another broker I use!

I have registered with this broker TICKMILL and they offered me for the welcome bonus amounted usd30. The condition for withdrawing from the bonus is to exceed the bonus amount given profit to usd 30 to 100 maximum. I have made a profit from my trade amounting to usd30.21. I tried to check the balance on the welcome bonus on their website but they imposed a condition to submit a document first to view or open an account. After verification, I found that the welcome bonus account was empty. After talking with their support agent, they told me to deposit first on the real account. I asked them if I have money amounting to usd 100 as required why do I need their welcome bonus of usd30? after that I received an email from them saying that I had applied to reset my trading account even though i am never requested for that. They had disconnected the server. I tried several times to login to the account in MT4 but it was disconnected. Be careful to all traders out there.