January 20, 2014 SCAM ALERT
There are 3 FPA Traders Court Guilty Verdicts against NetoTrade. The FPA now considers NetoTrade to be a Scam broker.
The FPA advises AGAINST opening an account with NetoTrade. If you have an account with NetoTrade (شركة نيتوتريد), the FPA recomments that you try to withdraw all of your funds immediately.
The FPA asks that NetoTrade's employees in Cyprus and Israel stop trying to post reviews while pretending to be customers.
|Minimum Trade Size:||0.01|
|Minimum to Open Live:||$500|
|Contact:||email@example.com, + 44-2080893679|
|Trading platforms:||MT4, WebTrader|
|Web Trading:||✅ Yes|
|Mobile Trading:||✅ Yes|
|CFD:||(50+) Gold, Silver, Stocks, Stock Indexes, Oil, Other Commodities|
|Deposit Methods:||Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, CASHU|
|Withdrawal Methods:||Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, CASHU|
Recent User Reviews of NetoTrade.com
I just received a phone call from one of your sales person. At about 17:45gmt+1, june 10, 2014. It was a french speaking woman. That was already the second phone call from her. The phone number was 00442036952492.
In the first phone call she asked me if I wanted to know more abaout Neto Trade, I said yes. She told me an 'expert' would call me back for more info. I asked if you had MT4 and the person on the phone didn't even know what MT4 was !!!!
Today I received another call from your company. I ask the woman if you have the instrument ETF SPY and she replied: yes. When I asked the trading conditions and contract specifications she was unable and UNWILLING to answer me. She implied I didn't know what I was talking about and that no FX broker has such things, that is why she was unable to give it to me. Her tone was arrogant.
After that she said that SPY was only available for Gold account. After that she said that it was not SPY but SP !! By the way I found out SP is available for ALL account not only Gold !!!
Then I asked about trading conditions for stocks and if there was a comission. She was STILL unwilling to help and spoke to me arrogantly implying I knew nothing about trading! She advise me to get an education first then come back later.
She said many times I needed to open an account FIRST in order to know what was the commission for the trading instrument !! Incredible!
I replied I had no interest in the company if she was unable to answer very basic questions such as contract specifications.
She ended up hanging up on me!!
Do you treat all you client that way? Do you really want to get new client that way? I want some apologies. If you fail to do so I will post this complaint on forex peace army.com and on all forex and trading forums I possibly can. Info on the net is viral and goes very very quick.
To add insult to injury you do not have a phone number nor an email on the site were I can send this complaint to. The only way to get to you is through your chat box. No answer in your live chat. Then after 3 trial a box opened telling me I had left too many messages !!! WHAAAT !! What kind of company are you???? do you really want to do business in this world????
I am reporting to FPA right now!
Especially I notice their customer service which is effective and personal.
When i look at their spreads, i have to say that they have the tightest spreads you can expect to see, especially if you will compare them to others. This is also true for their spreads for commodities and indices.
Never i had any issues withdrawing my earnings. few days up to one week of waiting and the money is in my bank account.
I also started trading with my iphone few months ago using the mobile application and it is really convenient and the app runs smoothly.
a. Simple to understand website, I can access and do whatever I need.
b. Good customer support when I had to call them.
c. Nice android application, I can trade from everywhere as if I was at home.
d. Straightforward withdrawal process (however, it does take up to 2 weeks).