Global Prime review - regulations, trading platforms, broker features, and user ratings.

4.737 • 422 REVIEWS
Gleneagle Group Was GlobalPrime.com.au
Updated: Sep 19, 2023
GlobalPrime.com

5 star review by Anand R Avakanvar, Australia

I have been using Global Prime for almost a year now. GlobalPrime (GP) is one of the very few brokers in the industry who actually provides receipt for trades I took. I am really impressed by their prompt customer support and honest brokerage service. 

What is Global Prime?

Global Prime is an Australian forex broker established in 2010 and regulated by ASIC (Australia) and VFSV (Vanuatu).

Global Prime offers popular MT4 trading platform as well as Trader Evolution Desktop, and Trading View platforms.

GlobalPrime trading instruments include over 40 forex currency pairs, cryptocurrencies including Bitcoin, Ethereum, as well as commodities, stock indexes, and individual stocks as CFDs.

GP broker supports all trading styles including news spike trading, expert advisors, and scalping. Global Prime is connected with ZuluTrade, supports MyFxBook CopyTrade and provides Demo accounts for strategies testing.

Please read Global Prime reviews below and share your live trading experiences with this broker.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 200:1
Minimum to Open Live: $200
Established: 2010
Address: Level 10, 627 Chapel St, South Yarra, Victoria, Australia, Australia
Contact: support@globalprime.com, 61 (2) 8379 3622
Regional offices:
Regulators: ASIC #385620, VFSC #40256
Prohibited countries:
Trading platforms: MT4, WebTrader, Desktop Terminal, MobileTrader (MobileApp)
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes

Trading Instruments

Currencies: (45+)
Cryptocurrencies: Bitcoin, Litecoin, Ethereum
CFD: (25+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Bonds, Oil, Other Commodities, ETF

Trading Conditions

EAs/Robots: ✅ Yes
News Trading: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

MAM: ✅ Yes
PAMM: ✅ Yes
Copy Trading: ✅ Yes
Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, AccentPay, Boleto, BPAY, Dragonpay, FasaPay, Local Bank Deposits, Local Bank Transfers, Neteller, PayPal, Poli, QR Payment, SEPA (Single Euro Payments Area), Skrill, Zotapay
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Neteller, Skrill
* Please check broker website for more information
4.737 • 422 REVIEWS

Recent User Reviews of Global Prime

B
bosun
Abuja, Nigeria,
Sep 10, 2023,
Registered user

Excellent Broker

Service use: Live Length of use: over 1 Year
Two years have passed and still no issues
Low spreads
Excellent trading conditions
Superb customer care
R
ramonvreinaldo
Aveiro, Portugal,
May 4, 2023,
Registered user

Good!

Service use: Live Length of use: over 1 Year
My issue has been resolved. Thanks a lot for your support. I have nothing more to complain about.

Apr 3, 2023 - 1 Star I'm trying to request a withdrawal, but the broker has taken down their customer portal, changed their name to Afterprime and refuses to process my withdrawal request.

Reply by Xavier Herrera submitted Apr 4, 2023 Hi Ramon,

We can certainly appreciate how frustrating and confusing this situation must have been. We're happy to take the time to clarify this for you.

You are still able to access your funds, we just need to put you in contact with the right people.

You may have received an email in the past month or so that the old team of Global Prime have created a new broker "Afterprime" which you have been migrated to. As you're a client of "Afterprime", we cannot process the withdrawal for your account.

As we understand, you are already in touch with 'Afterprime', please follow their instructions to process your withdrawal. In case you need the contact information, please contact support@afterprime.com.
F
ffsss
Spain, Spain,
Mar 11, 2023,
Registered user

Good honest broker so far

Service use: Live Length of use: 6-12 Months
A book broker, really good customer service, you can see the trade receipts for each order and they even have a public discord channel to keep them accountable.
1 trader has found this review helpful
I
irshadahmed
dubai, United Arab Emirates,
Mar 5, 2023,
Registered user

Real ECN Broker with proof of order book of every trade

Service use: Live Length of use: over 1 Year
Customer support is No.1
Execution is No.1
Orders goes to directly into liquidity provider.
There is no Manipulation or price requote.
Amazing broker.
M
Macca1969
Koh Samui, Thailand,
Feb 27, 2023,
Registered user

Global Prime Liquidity Provider permantly increasing spread

Service use: Live Length of use: over 1 Year
Global Prime Liquidity provider complained about my trading style and have accused me of arbitrage trading as some of my trades were in profit in 0 - 0.1 second, this resulted in a permament spread change of an additional 1 pip in either direction.
Even though my account was in NET loss not profit the changes were made, seemd GP LP is happy to take your lossess but if you trades are instantly successful you will be penalised.
1 trader has found this review helpful
D
dave24898
East Midlands, United Kingdom,
Nov 8, 2022,
Registered user

Excellent Spread/ CFD broker.

Service use: Live Length of use: over 1 Year
I have been trading with Global Prime for about a year now. I've used many brokers over the years and a good CFD broker is hard to find, and usually a direct access broker is a better option by far. However, a good CFD broker can give a trader an edge through savings on execution costs and banking fees.

This is why I use Global Prime. They allow me to make trade after trade with no execution fees on EU/ US Index positions. Using fractional positions, scaling in and out without commissions gives me a winning advantage. I often get positive slippage and never get a void or delayed trade when entering a market order. The liquidity is always there, even outside cash hours. Execution is instant. The platform I use is Trader Evolution and it's never crashed (I trade each day), incredible!

I use Paypal to withdraw and deposit. It has never been a problem and again, there is no cost. The money always arrives the next day and from my paypal account I send it to my bank account.

I highly recommend these guys. By far the best service I've received in the industry and I have absolutely no intention of looking elswhere.
A
Alex2015
Cali, Colombia,
Nov 2, 2022,
Registered user

Good broker

Service use: Live Length of use: 3-6 Months
Is a good broker, but there's just something wrong, if deposits allow cryptocurrencies, withdrawals must also be made in cryptocurrencies, with this global will be the best broker in the world.
F
fxr78
Paris, France,
Jul 24, 2022,
Registered user

Very good resolution of a serious problem

Service use: Live Length of use: over 1 Year
Following a price problem on indices, my positions were closed by mistake. I asked for them to be restored, which Global Prime did, despite a significant loss for him so I am very satisfied with the management of this problem, which could have had disastrous consequences (big loss) for me , if Global prime had refused...
F
FxPhil
Dubai, United Arab Emirates,
Jul 21, 2022,
Registered user

Swap issue solved and withdrawal on the way

Service use: Live Length of use: 0-3 Months
I had intense email communication with Global Prime today explaining the whole scenario. That should have happened yesterday instead of letting me wait for 1 day...
As mentioned earlier the agreed to bear the costs for the mistake they made...
All in all there conditions are good. Also they are a regulated broker.

But they have to work on the way how to communicate a mistake on their behalf to the client. That was upsetting.
But all solved and I might keep trading with them.

Jul 20, 2022 - 1 Star I started trading with Global Prime last week and had some good profittable trades on UK oil. So yesterday I requested withdrawals to get my profits out.
I wouldn't believe my eyes when they wrote me an email today, all withdrawals frozen due to some miss calculation on swaps. The swaps going LONG on UK oil on Friday night were pretty simular to the ones on Thursday night, Wednesday night or to the ones they have today.

Wednesday Swap: 11.71400
Thursday Swap: 13.54300
Friday Swap: 16.93300
Today Swap: 14.22900

They can't tell me what was wrong, they don't know how long the investigation will take, no answers, no communication. Just I'm not getting my funds!

Guys, DON'T TOUCH THAT BROKER. They come back to you after few days and wanna steal money from you. SCAM ALERT!!!
1 trader has found this review helpful
L
Lovybandesha
Huckelhoven, Germany,
Jul 7, 2022,
Registered user

As a new trader

Service use: Live
All good only one thing not good is low leverage...so if you are.new and have less then 2000usd then dont trade here..
1 trader has found this review helpful
S
silucion
Buenos Aires, Argentina,
Jun 25, 2022,
Registered user

Loss caused by connection error in GlobalPrime Real Account, with proof

Service use: Live Length of use: 0-3 Months
If the server of the Real Account with GlobalPrime 978701 was disconnected when the operation was being reversed, it was not a third party (it sent the signal from the demo account of GlobalPrime to the real account of GlobalPrime with mirror, in the demo account it was closed with profit, in the real account when it was not closed it accumulated loss and in the log of the real account it appeared error of connection with the server of GlobalPrime (real), and I had to close it with loss. (Support Ticket: 162989)

Proof:

Demo Account

Login: 2302955
Investor: xruz2ww (Copy signal)

Real Account GlobalPrime: 978701 Logs: (file: 20220524.txt)

...
1 14:04:05.875 '978701': connect failed [No connection]
1 14:04:06.047 MQL5.community: authorization failed
1 14:04:08.597 MQL5.community: authorization failed
0 14:05:47.476 '978701': login on GlobalPrime-Live through Main IP (ping: n/a)
0 14:05:51.508 '978701': previous successful authorization performed from 191.84.247.80
0 14:06:19.163 '978701': auto connecting to a better access point Main DNS (ping is 176.83 ms)
0 14:06:20.519 '978701': login on GlobalPrime-Live through Main DNS (ping: 176.83 ms)
0 14:06:22.414 '978701': previous successful authorization performed from 191.84.247.80
1 14:10:56.431 '978701': connect failed [No connection]
...

Be careful, I lost 1/4 of my salary trying to recover the loss caused by his mistake.
3 traders have found this review helpful
R
Romy
British Columbia, Canada,
May 25, 2022,
Guest

Great Platform and Customer Service

Service use: Live Length of use: over 1 Year
I have been with Global prime for 3 years and that has not changed. Great platform as well with competitive spreads.
The team has a unique and personal approach to customer service. I am always confident that any issue that may come up will be handled quickly and as efficiently as possible. Thanks GP!
R
Ryoma
Tokyo, Japan,
May 24, 2022,
Guest

Excellent Broker!!

Service use: Live Length of use: 3-6 Months
I've been using Global Prime for about 4 months and I've been loving it!! I personally like to trade on Tradingview, so I really like that I can trade on Tradingview with Global Prime. Low spreads, great and quick customer service, good leverage, what else can I ask? Highly recommended!!
Global Primeを使い始めて4ヶ月になりますが、とても良いですね。FX始めて1年半色々なブローカーを試しましたが、個人的には一番好きです。Tradingviewでトレードできること、レバレッジも100倍まである、スプレッドは低い、カスタマーサービスは速くて丁寧、言うことなしですね!日本のクレジットカードだとドル建てのアカウントは使えないみたいですが、連絡すると円建てのアカウントを開いてくれます。とにかくオススメです!
1 trader has found this review helpful
X
Xamanhabib
Multan, Pakistan,
May 5, 2022,
Registered user

First 10 withdrawals

Service use: Live Length of use: 0-3 Months
My 2nd review ,after one month of use of globalprime. I did almost 10+ withdrawals , biggest one being 2600$ almost , although it was not profit but was deposited by me to protect my Open position, but 9 other withdrawals were profit. I didn't encounter any problem in any way with these lovely people.. I do hope they continue to serve in this way.

Apr 7, 2022 - 5 Stars I received first withdrawal today. Support is the best. No other broker offers such friendly support. I have some problem with swaps as they don't offer Islamic account due to being pure ECN. I do hope I will go for years and years with GP.
1 trader has found this review helpful
S
Sven
Europe, Sweden,
May 5, 2022,
Guest

Nice trading experience and top class support

Service use: Live Length of use: over 1 Year
I have been trading with Global Prime for some years now and my experience is very good trade execution and top class support.
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Frequently Asked Questions

Is Global Prime a good broker?

GlobalePrime is an ASIC-regulated forex broker, offers MetaTrader 4 forex trading platform.

The best way to understand if Global Prime is a good broker is to read the unbiased traders reviews on ForexPeaceArmy. https://www.forexpeacearmy.com/forex-reviews/9018/www.globalprime.com.

Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.

Additionally, we'd recommend to check recent Global Prime community discussions: https://www.forexpeacearmy.com/community/tags/globalprime.

Is Global Prime regulated?

Global Prime is regulated by the Australian Securities & Investments Commission (ASIC), holds an Australian Financial Services License (AFSL): 385620.

Global Prime is also regulated by the Vanuatu Financial Sevices Commission under license VFSC #40256

What is the leverage for GlobalPrime?

GlobalPrime offers 3 types of leverages.
  • Standard leverage is 1:100
  • Maximum leverage is 1:200
  • XAUUSD leverage is 1:100 regardless of the account leverage setting