Global Prime review - regulations, trading platforms, broker features, and user ratings.
5 star review by Anand R Avakanvar, Australia
What is Global Prime?
Global Prime is an Australian forex broker established in 2010 and regulated by ASIC (Australia) and VFSV (Vanuatu).
Global Prime offers popular MT4 trading platform as well as Trader Evolution Desktop, and Trading View platforms.
GlobalPrime trading instruments include over 40 forex currency pairs, cryptocurrencies including Bitcoin, Ethereum, as well as commodities, stock indexes, and individual stocks as CFDs.
GP broker supports all trading styles including news spike trading, expert advisors, and scalping. Global Prime is connected with ZuluTrade, supports MyFxBook CopyTrade and provides Demo accounts for strategies testing.
Please read Global Prime reviews below and share your live trading experiences with this broker.
|Minimum Trade Size:||0.01|
|Minimum to Open Live:||$200|
|Address:||Level 10, 627 Chapel St, South Yarra, Victoria, Australia, Australia|
|Contact:||firstname.lastname@example.org, 61 (2) 8379 3622|
|Regulators:||ASIC #385620, VFSC #40256|
|Trading platforms:||MT4, WebTrader, Desktop Terminal, MobileTrader (MobileApp)|
|Web Trading:||✅ Yes|
|Mobile Trading:||✅ Yes|
|Cryptocurrencies:||Bitcoin, Litecoin, Ethereum|
|CFD:||(25+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Bonds, Oil, Other Commodities, ETF|
|News Trading:||✅ Yes|
|Copy Trading:||✅ Yes|
|Deposit Methods:||Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, AccentPay, Boleto, BPAY, Dragonpay, FasaPay, Local Bank Deposits, Local Bank Transfers, Neteller, PayPal, Poli, QR Payment, SEPA (Single Euro Payments Area), Skrill, Zotapay|
|Withdrawal Methods:||Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Neteller, Skrill|
Recent User Reviews of Global Prime
Excellent trading conditions
Superb customer care
Apr 3, 2023 - 1 Star I'm trying to request a withdrawal, but the broker has taken down their customer portal, changed their name to Afterprime and refuses to process my withdrawal request.
Reply by Xavier Herrera submitted Apr 4, 2023 Hi Ramon,
We can certainly appreciate how frustrating and confusing this situation must have been. We're happy to take the time to clarify this for you.
You are still able to access your funds, we just need to put you in contact with the right people.
You may have received an email in the past month or so that the old team of Global Prime have created a new broker "Afterprime" which you have been migrated to. As you're a client of "Afterprime", we cannot process the withdrawal for your account.
As we understand, you are already in touch with 'Afterprime', please follow their instructions to process your withdrawal. In case you need the contact information, please contact email@example.com.
Good honest broker so far
Real ECN Broker with proof of order book of every trade
Execution is No.1
Orders goes to directly into liquidity provider.
There is no Manipulation or price requote.
Global Prime Liquidity Provider permantly increasing spread
Even though my account was in NET loss not profit the changes were made, seemd GP LP is happy to take your lossess but if you trades are instantly successful you will be penalised.
Excellent Spread/ CFD broker.
This is why I use Global Prime. They allow me to make trade after trade with no execution fees on EU/ US Index positions. Using fractional positions, scaling in and out without commissions gives me a winning advantage. I often get positive slippage and never get a void or delayed trade when entering a market order. The liquidity is always there, even outside cash hours. Execution is instant. The platform I use is Trader Evolution and it's never crashed (I trade each day), incredible!
I use Paypal to withdraw and deposit. It has never been a problem and again, there is no cost. The money always arrives the next day and from my paypal account I send it to my bank account.
I highly recommend these guys. By far the best service I've received in the industry and I have absolutely no intention of looking elswhere.
Very good resolution of a serious problem
Swap issue solved and withdrawal on the way
As mentioned earlier the agreed to bear the costs for the mistake they made...
All in all there conditions are good. Also they are a regulated broker.
But they have to work on the way how to communicate a mistake on their behalf to the client. That was upsetting.
But all solved and I might keep trading with them.
Jul 20, 2022 - 1 Star I started trading with Global Prime last week and had some good profittable trades on UK oil. So yesterday I requested withdrawals to get my profits out.
I wouldn't believe my eyes when they wrote me an email today, all withdrawals frozen due to some miss calculation on swaps. The swaps going LONG on UK oil on Friday night were pretty simular to the ones on Thursday night, Wednesday night or to the ones they have today.
Wednesday Swap: 11.71400
Thursday Swap: 13.54300
Friday Swap: 16.93300
Today Swap: 14.22900
They can't tell me what was wrong, they don't know how long the investigation will take, no answers, no communication. Just I'm not getting my funds!
Guys, DON'T TOUCH THAT BROKER. They come back to you after few days and wanna steal money from you. SCAM ALERT!!!
As a new trader
Loss caused by connection error in GlobalPrime Real Account, with proof
Investor: xruz2ww (Copy signal)
Real Account GlobalPrime: 978701 Logs: (file: 20220524.txt)
1 14:04:05.875 '978701': connect failed [No connection]
1 14:04:06.047 MQL5.community: authorization failed
1 14:04:08.597 MQL5.community: authorization failed
0 14:05:47.476 '978701': login on GlobalPrime-Live through Main IP (ping: n/a)
0 14:05:51.508 '978701': previous successful authorization performed from 126.96.36.199
0 14:06:19.163 '978701': auto connecting to a better access point Main DNS (ping is 176.83 ms)
0 14:06:20.519 '978701': login on GlobalPrime-Live through Main DNS (ping: 176.83 ms)
0 14:06:22.414 '978701': previous successful authorization performed from 188.8.131.52
1 14:10:56.431 '978701': connect failed [No connection]
Be careful, I lost 1/4 of my salary trying to recover the loss caused by his mistake.
Great Platform and Customer Service
The team has a unique and personal approach to customer service. I am always confident that any issue that may come up will be handled quickly and as efficiently as possible. Thanks GP!
First 10 withdrawals
Apr 7, 2022 - 5 Stars I received first withdrawal today. Support is the best. No other broker offers such friendly support. I have some problem with swaps as they don't offer Islamic account due to being pure ECN. I do hope I will go for years and years with GP.
Nice trading experience and top class support
Honest and They are not against us!
Simply the greatest broker of all time
In addition, customer service is responsive and actively responds to our concerns.
So I recommend it 1000%. for all those who are still hesitating, go for it, you won't regret it.
Thank you so much Global Prime for the great service you made to your client.
Thank you also to Jeremy who always Inspired Traders to be positive and profitable.
God bless us all.
Great support team
In the end, it turned out to be the bank's fault.
Mar 2, 2022 - 1 Star It has been more 19 days since I requested a withdrawal via card, max time to get the money back in my card was 10 days.
They say i should talk to my bank and gave me ARN codes, but my bank says there are no deposits in transit.
I began trading with them since they're supposed to be an a-book broker with no conflict of interest with the client, but it took 1 day to get a withdrawal with FBS.
I can't believe this is happening, specially since they have 4.74 rating on FPA.
All resolved - Thanks GP!
The email I received from GP said that I had to "close all positions as they could no longer server me as a client" - but their management clarified that this timeframe for ending the service is not immediate and may be long into the future. In the meantime, GP is happy to keep me on as a client, so I'm happy :)
Apparently, it stems from some legal suit of an unrelated firm with Ontario, making Ontario a high-risk venture for brokers.
As the saying goes, "it's not the mistakes you make, but how you resolve them that matters" and GP did an excellent job of resolving this.
5 stars and A+ !!!
Mar 26, 2022 - 1 Star I have been using a Global Prime Live Account for over 5 years - since they were a small, unknown broker. In this time I have had a mostly positive experience with them and have contributed on their Discord forums, etc. Was even interviewed about my trading Algo and methodology to create content for their YouTube channel.
Recently, they emailed me to inform that I should "wind down all my trades and close my account", since they cannot serve clients in Ontario, Canada.
They apparently stopped taking applications from Ontario many years ago (after I applied), but were happy to take my commissions and my contributions to their growth this whole time without letting me know that one day my account would be axed.
I feel so used and swindled. You have been warned.
Jan 4, 2019 - 5 Stars Was with Questrade for 2 years (because I had other investments with them, so it was easy to get MT4 setup). They shut down their MT4 support in mid-2017 so I did quite extensive research before settling on Global Prime (GP).
I was immediately struck by how much more tick data came through - almost instantaneous updates of market conditions. I also liked the structure of low-spreads + a commission instead of the fees bundled into the spreads like most brokers do. Way more transparency that way.
I also liked the funding method (through NAB I believe) which allows me to fund with a credit card.
The icing on the cake was this past week with the JPY "flash-crash". GP stayed open the whole time and I was able to trade around the event. I read horror stories of users with other brokers being locked out of their accounts, etc. It seemed that all of my stops were also honored with minimal slippage - fantastic! Lastly, although I came out ahead after the crash, there was a period where my account was in negative balance and GP did not force close my trades - unlike other brokers.
So after a year+ with GP, I would say I am thoroughly pleased.
Reply by jemook submitted Jan 24, 2019 Hi afeudale,
Glad you are enjoying your time with us and a huge thanks for leaving a review for us. I can't believe it's already been a year since you opened an account with us - the time has flown. Looking forward to many more happy years together.
Spread - Speed - Commision - Customer Support - Honest
4. Customer Support
5. Type Of Broker (A BOOK or B BOOK)
I found good thing here in Global Prime.
AFAIK this is the best available broker for retail traders
I noticed after this withdrawal that starting with live account opening with them until now, I didn't have a single day thinking about broker issues. I just focused on my trading activity, I almost forgot that there is a broker which process my orders. No glitches, no worries, no nothing. I think this is the best sign of a good broker: forgetting that you work with them ... :)
What I liked the most:
- no difference between demo and live in terms of quotes, tick speed, trap levels, spikes;
- very fluent liquidity;
- instant order execution;
- availability of a usable TradingView account;
- availability of a Discord channel where you can contact directly the Big Boss ( or some other people that you need from them ) - very smooth and to the object support information and support activity;
- very smooth deposit/withdrawal;
About the leverage 1:100 - it's more than enough to become rich-to-the-sky if you know what you're doing. I even managed to double on a daily basis the demo account using this leverage in contest conditions ( I mean using a higher risk than what I would use in live conditions ). Well, I didn't keep this pace for many days, but this is another story .... :) On short, I consider 1:100 a very decent leverage.
What I would like to see from them ? Only to maintain the current conditions in the difficult times that we live now ....
Awesome To Trade With, Customer Service
Had a solid chat with Rej from GP. Awesome help, real relaxed, knowledge was on point. There was no ounce of mis-understanding, just pure and honest support. Had a good laugh about my mistakes which isnt surprising lol
Overall awesome broker, awesome customer service.
Genuine and Best in class !
Pros n Cons
Superb support(5 star)
Pin point execution
linked with TradingView (love it)
No crypto deposit ( I think differ from country to country)
Offer low leverage 1:100 or 1:200 leverage ( only good for newbie)
BEST BROKER EVER - REVIEW FROM AN EXPERIENCED PROFITABLE TRADER
From a losing trader to a winning one.
Making a lot of profit from trading and GP still treats me the same way - very nicely and professionally. Withdrawal process is still quick with no hassle at all.
As a highly skeptical person who have read too many cases in Sc Alert section of FPA , I have tested GP's honesty and transparency many times, they always passed with flying colors.
What can I say? I feel very lucky to have found them on FPA.
KEEP UP THE GOOD WORK, GP!
YOU GUYS ROCK!
May 21, 2021 - 5 Stars For some brokers, they might be very nice when you constantly lose and then show their true face when you start to win.
But GP is not like that. They still treat you the same awesome way!
I have become a profitable trader now.
Already withdrew all of my capital.
Now I'm trading using my profit and GP is still great.
Awesome support! Great trading condition!
I even won a trading competition and got the prize already paid to my Neteller.
I'm so happy to have read reviews on FPA and found GP. Love them!
Keep it up the good work, GP!
Apr 11, 2021 - 5 Stars I came across Global Prime by checking this army review page - most reliable review page, I think.
Too many horrible reviews wrote on many popular big brokers. Horrible!
Global Prime has a hell lot of good reviews, so I gave it a try.
I'm quite impressed..
At first they gave me an account of 1:100 leverage.
+ I requested an upgrade of leverage to 1:200.
A support member asked me some questions to make sure I'm experienced enough before upgrading. It seems like he worried that high leverage would put me at risk more when trading.
+ After 6 months of using Global prime.
I used a tool to check the harmful slippage that might have occurred.
Guess what? The harmful slippage is 0.
I know no brokers are pefect.
But still, Global Prime is doing really well.
I'm impressed. Keep up the good work, buddy.
Reply by jemook submitted May 7, 2021 Thank you so much! Yes, we actually warn traders about higher leverage while most brokers just give you 500x no questions asked - I wonder why! Glad you are enjoying your time with us. Thanks for trusting us with your trading.
Reply by jemook submitted Jun 7, 2021 Thanks for the update, guess we'll hear from you again in a few months :D
Very Disappointed decide to move back to previous broker
At first i was very impressed with their low spread , they even supply a indicator with the platform to display the low spread. But yes if it sounds to good to be true it is too good to be true. But where they catch you is with their VERY STRICT margin calls , very very quick to close your trade because of margin call . Be carefull , if you trade with this guys , keep you trades very very small lots , or you are goiing to loose all your money fast. Their computer is set too close trade very very fast because of margin call. I have trade with many brokers , but no-one is that quick to close trades because of margin call. And my leveragewith them is 100, but they do not apply it. Thank you Global Prime , when i started off with you i thought it was my last stop , but definitly no , i am rather goiing back to my previous broker, you have got my my account number above , you know me name , but do not contact me , just close the account i shall never trade with you again. Thank you.
I discovered Global Prime and after reading pages and pages of reviews for this company, I decided to try it out.
The signup process was fairly easy, although they had an unusual technical difficulty from their end that caused the processing phase to last a little longer than expected, but it was nothing too bad.
I asked one of the staff through the chat feature about if I should open a "commission account (with zero spread)" or "commission free account (with small fixed added spread)", asked him about the pros and cons, he was very prompt with his responses and I decided to go with commission free account.
After I got signed up, I read that the minimum deposit is $200, but that is actually just a recommended deposit amount, you can actually deposit less than that and get started trading right away.
The first thing I noticed about Global Prime as I hopped on to my MT4, is how ridiculously small the spread is, even with a commission free account! I realized suddenly just how badly my previous brokers have been screwing me.. lol
so anyway, I have been trading on Global Prime for a few weeks now and I absolutely believe that this is the best broker I could ever find!
They offer many assets you can trade, from every major and minor FX pairs, 22 exotic pairs, commodities, crypto, indices and much more... you can check it out by making a demo account with them on MT4, which is what I did first.
After trading for a few weeks, I made some profits and wanted to test out their withdrawals. I withdrew the minimum amount, and guess what, it came the very next day! I was very surprised how easy that was, and it came as a deposit straight into my bank account.
Of course this will depend on the country you live in, some countries will take days longer.
Everytime I chat with their staff (through the chat feature), to ask about something they give a very clear and fast response, and you know that they are actually real genuinely nice people too by the way they reply.
The only thing I noticed about this broker that was different to my previous brokers is that I can only risk a maximum of 20%-ish of my account, or my margin will be too low and get margin called. This is not a good broker for degenerate gamblers who likes to blow accounts fast haha... but it's a good thing that it is this way. Of course, you shouldn't be risking 20% of your account per trade anyway, and with proper trading you can absolutely grow this account and make a lot of money.
I've had a great experience with Global Prime. All praises to this broker! Anyone needing a really good broker, they should absolutely give Global Prime a go!
Best broker of them all
Finally found trader heaven in Global Prime.
I finally found a reliable partner I can count on, I am now here to stay. Funding the account from Canada was safe and a breeze with Interact eTranfers, while withdrawals still take 3-5 days using old fashioned wire transfers (this is my only complaint).
Keep up the hard work everyone at Global Prime, you ROCK!
Trading at Global Prime...
First of all, you should have a broker that verifiably does NOT trade against you which immediately introduces a conflict of interest. This is Global Prime. Other brokers will tell you that "it isn't personal" but think about it for a minute. How can it not be? You win and they lose. What is the odds they are looking out for your best interests?
Secondly, you look at the instruments you trade. With global prime, you can control volatility in some of the more volatile instruments like the NQ or Oil but be able to use very small positions. Most other brokers don't allow this. You might think they are doing you a favor but they are not.
Leverage is another area. Everyone knows that large leverage is not good. You can choose your leverage up to 1:200. Any broker allowing you leverage over this is trading against you. No Liquidity provider will give liquidity past this point. This is a fact. Although they cannot control how you trade you will find that you can usually get in or out of positions relatively efficiently depending on your connection and internet speed. Sometimes there is a little slippage but that is in fast-moving markets which happens.
Lastly, the customer support is very good. They answer all questions promptly and in detail. They have always been helpful and courteous. I have been trading for many years and you will be hard-pressed to find a more honorable broker.
Trust me I know. I generally don't post anything about brokerages but these guys deserve it.
One of the Best
GlobalPrime (GP) is one of the very few brokers in the industry who actually provides receipt for trades I took. I am really impressed by their prompt customer support and honest brokerage service.
From customer support point of view, you are always greeted by Human being rather then Bots which is industry trend now-a-days, but the awesome part is their average waiting time is less then a min to assign an agent to my chat request.
I would like to share a recent experience with the support team. I was facing a glitch on TradingView (TV) because of which I was not able to Trail Stop Loss. When I raised this with TV they pointed me to Global Prime. When I reached out to Global Prime they asked me for some screenshots of error and once I shared with them within 24 hours GP's technical team were able to resolve it.
This incident may look very straight forward but what stood out is the way GP's Customer Support guy named R** managed to keep calm when I was venting out my frustration on GP because few of my positive trades had turned negative because I could not trail my stop. R** even offered tthat GP could compensate for the impacted trade if I could share the trade details, I was pleasantly surprised beyond words, I mean who offers such proposal in the broking industry which is after just filling their own pockets! Though the issue was resolved quickly but I realized during this incident that the customer support guys themselves have trading experience and hence they can very well understand customer issues and can feel our pain.
I highly recommend Global Prime to everyone. My only complain which I keep raising with the support team is though GP has access to all Forex, Commodities, Metals, Crypto, US Stocks and much more.. they should get access to ASX stocks as early as possible. This will really help traders like me who are keen on trading ASX stocks.
Keep up the awesome work GP Team!!!
Excellent Broker Great Team
I withdrew, but the deposit was not made.
However! The deposit is still not being made.
They ask us to wait two more weeks to track the funds.
This is my first time experiencing this.
Give me back my money.
Apr 18, 2021 - 5 Stars It's already been three years.
I hope that Global Prime will operate as clean as it is now.
I want you to make a service for Koreans.
In fact, it is difficult to use Global Prime in Korea.
Jan 4, 2020 - 5 Stars 1. Five years have passed since I learned of the global prime. I have no complaints yet.
2. If you manage your company honestly like you do now, you will be with Global Prime for the rest of your life.
3. I became close to the CS team. Always thank them for the quick answer, the kind answer and the attention.
Reply by jemook submitted Jan 31, 2020 Thanks so much Kim, really appreciate the kind review. Lesson to be learned here is to get close to our support team. We want to get to know you so we can help out and offer tips that may help you on your FX journey. Five years is a long time with us, so it makes me super happy to hear what a good time you've been having. Keep in touch!
Reply by jemook submitted May 7, 2021 Wow three years flies by so quickly! Especially with COVID derailing the world. Thanks for your review Kim :)
In Global Prime (it's like all in one) best platform Trader Evolution (With Netting Account - Scalping is like a dream come true) Trading on Volume based price action was always a issue with every other broker but with Global Prime (Its your dream come true) kind of scene, as they are A book broker (No restrictions are there) obviously if you ain't doing things like arbitrage, as Pure Scalping from Seconds to Minutes they don't have any issue & with TraderEvolution Platform, Just to good to be true (Built In tools) for Scalping.
Customer service is on just other level (almost like out of 20 top brokers) Global Prime Customer service is Top Notch.
Representatives are just to friendly & go extra mile to solve your issue & its just not that, I've like thousand questions which i keep asking them & every time its mostly new representative & He/She is always there to get things done.
1:100 Leverage & Very Nice tight spreads on Index like Ger30,US30,Nas100 will get the job done for scalpers.
Been using them for like 5+ months now, for deposit & withdrawal No issue till now (Haven't deposited big amount yet - which now i am planning to do so) Hopefully this broker will remain same as it is for now.
Struggling to find a Broker ? With perfect leverage of 1:100 or if you want you can have 1:200 (will ask you questions & some obligations) but i think better not have more then 1:100 leverage, as i can also help you to prepare for any prop firm (if you have any plan to get in like FTMO / My Forex Funds).
Global Prime = Win Win for Retail Traders (If trade carefully)
Rest Keep the great work Global Prime.
best ever customer service..they really help u fast ..
Too good to be true!
To be specific Here is what I like:
1- Amazing support - Immediate response, patience, Enough authority to make quick resolutions.
2- Excellent toolkit: In addition to MT4 platform. They also are connected with Trading view which is a great plus. But not only that, They have the TV account linked with Trading Evolution software which is really a great tool and will soon overtake Metatrader
3- I did a through comparison of spreads and swaps with another popular Australian broker. They won all the time
One thing that can be improved is the educational part in their client portal
Overall, I am very satisfied with their services. I would definitely recommend to all.
Just perfect support, great spreads and friendly people
Quick and easy to open a live account, fantastic support and great spreads to boot!
I've traded previously some years ago but I regard myself as fairly new to live trading. I needed support on a few issues and I have to say these guys are good, so friendly, and so quick to respond, I feel 'safe' trading my real money with Global Prime. They are completely transparent and provided clear answers to my questions, they advised me without bias, they couldn't do enough for me. Friendly, helpful, quick and patient. Their platform so far has given me quick execution via MT4 and their commissions suit my method of trading, I prefer great spreads and pay a small commission. But my main requirement was dealing with real people and having quick support when I need it. I'm sure there are many great brokers out there but trust me you won't go wrong with Global. I'm very happy, try them yourself and find out :-)
Good fast Customer service
Good broker with very high wire transfer withdrawal fees
I made two withdrawals, I was charged 68 EUR for each one (136 EUR for both withdrawals), and I received the money in less than 8 hours.
I contacted GP support regarding the high withdrawal fees that I was charged, and the support agent told me that these fees are charged by the bank and Global Prime don't have control over that.
I am using another brokers and non of them charged me any withdrawal fee for bank wire to the same bank account.
I would suggest GlobalPrime to investigate why bank wire fees are that high (68 EUR per withdrawal).
If bank wire withdrawal fees are removed as on another brokers, I would be happy to switch back to Global Prime.
Looks like a market maker, not an ECN
Limit orders would not be triggered over the daily 3 minute trading break at rollover. MT4 only shows the bid price and the bid price may have hit your Take Profit but the ask price would have to hit it to trigger. These are some examples of what may have happened. Please contact us if you'd like your trade reviewed.
Best Broker and even better customer service
Spreads are as tight as my will to live, so that's awesome.
Leverage is veeeery good and acceptable -> up to 1:200.
And hands down to an incredible customer service, every little query I have is answered in seconds or minutes, and the "problem" is gone. They're magic. (And they are cool too so that's a plus in my book).
Anyway, even if I'm a beginner, it doesn't take long to realise how good a broker global prime is. Period.
Best forex broker hands down
Good To trade and best Support with Global Prime
Globabl Prime give you ECN Account that tighten spread. they have more financial insturment for you. I used to trade at Futures Broker for company account. Now I trade for my fund. global prime work like a Futures Broker. that you know it professional.
I said to thank,you so much to every Global Prime staff to support everything that i confused.
I think, They are Top Tier CFD Broker.
Frequently Asked Questions
Is Global Prime a good broker?
The best way to understand if Global Prime is a good broker is to read the unbiased traders reviews on ForexPeaceArmy. https://www.forexpeacearmy.com/forex-reviews/9018/www.globalprime.com.
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent Global Prime community discussions: https://www.forexpeacearmy.com/community/tags/globalprime.
Is Global Prime regulated?
Global Prime is also regulated by the Vanuatu Financial Sevices Commission under license VFSC #40256
What is the leverage for GlobalPrime?
- Standard leverage is 1:100
- Maximum leverage is 1:200
- XAUUSD leverage is 1:100 regardless of the account leverage setting