GCI Trading review: Platforms, Trading Instruments and Broker Ratings.

1.712 • 85 REVIEWS
GCI Financial
Updated: Nov 27, 2023

What is GCI Trading?

GCI Trading is a forex broker offering the MT4 and ActTrader forex trading top platforms.

GCITrading.com offers over 35 forex currency pairs, stocks, indices, futures, commodities, gold, silver and oil for your personal investment and trading options.

Please read GCI Trading Reviews below and share your live trading experiences with this broker.

December 16, 2013:  The French AMF has issued a warning about unauthorized forex brokers.  GCITrading.com is on that list.  CLICK HERE to verify.

January 24, 2013 Update:  The FPA has lifted the Scam Finding agaist GCI.  The client who made the complaint and GCI have reached a mutually satisfactory agreement.  The FPA considers that issue to be fully resolved.

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 400:1
Minimum to Open Live: $500
Established: 2002
Address: Griffith Corporate Centre Kingstown, Saint Vincent And Grenadines
Contact: info@gcitrading.com, + 1 800 604 2457
Regional offices:
Prohibited countries:
Trading platforms: MT4, ActTrader
Web Trading: ✅ Yes
Mobile Trading: ✅ Yes
ECN: ✅ Yes

Trading Instruments

Currencies: (40+)
CFD: (205+) Gold, Silver, Other Precious Metals, Stocks, Stock Indexes, Oil, Other Commodities

Trading Conditions

EAs/Robots: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

Deposit Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Neteller, PerfectMoney, Skrill
Withdrawal Methods: Bank Wire (BankTransfer/SWIFT), VISA, MasterCard, Neteller, PerfectMoney, Skrill
* Please check broker website for more information
1.712 • 85 REVIEWS

Recent User Reviews of GCI Trading

UK, United Kingdom,
May 6, 2021,
Registered user

Not your very typical broker.

Service use: Live Length of use: over 1 Year
I left a review with GCI some few months ago and I promised to update it with time. Apparently the 4 digit server which gci gives clients are actually market made so in other words, there is a dealing desk so when you make money on that server, be sure you will be stopped! GCI gives this as default to clients because they are very aware 80-90% of traders will face so the odds is good for them. I won't penalise them for having a business strategy but I still find it not ethical to open up.

So, after about a year with GCI, I started introducing some of the people I train to them. They then got unhappy and increased the spreads. I was averaging 50 points on EURUSD! I contacted my account manager who said they will look into it. They never really did although he came back to me that it was sorted. When I left, they contacted me that they would like to set up a "win-win" deal between us which sounded like a good idea but after over a month I just do not think any serious win-win situation will will come handy. It took several weeks , in some cases over a month for most of the trainees to get back their withdrawals.

In short if you are into trading to make money (which I am sure it is why you are trading in the first place) DO NOT TRADE GCI's 4-digit (normal) currencies. Use the ECN server which has 5 digit currencies. That said, given the poor nature gci is organised (it does not operate as your normal broker and after all this while I am still not sure who/what they are really.I knew and concerned was I was making money) If you therefore wants a ECN broker to work with and not need to take advantage of 4-digit feed, then I will not see why you will go to GCI when you have IC Market, FP market and the rest who will give you fantastic customer support and true ECN connection. There are thousands ECN's now. I really will not see why you will go to a company with not even consistent online support?

So this is my honest, final opinion about GCI. For me, I am done with them and I will not recommend if you are into trading to make money.

Thank you

Dec 4, 2020 - 4 Stars I have been using this broker for just over a year now. I started trading with them in September 2019. I must say that at the start I was worried about the reviews i saw here but Jacques was kind and very professional in answering my questions and was very honest. In short, I will admit they have other areas they need to improve on, but overall I am happy and have even recommended them to my brother, who is also a good trader. They have one of the best feeds, no commission, and quick execution. So here is my review in detail...
1. In my opinion, like someone else said, you will hate GCI if you are not a genuine, true trader. By this I mean someone who can read charts, interpret indicators accurately and take trades with confidence and not scared to lose on some trades. Their platform is designed mainly for positional/medium/long term trades. Strategies such as scalping are not allowed. You must speak to your account manager and seek clarifications if you are not sure of anything. Secondly, if you are into manipulative trades such as swaps trading, latency arbitrage etc you should also not consider using GCI (In fact you will hardly get any broker who allows that anyway). They allow indicators BUT no EAs. This is where i think a few of people are also missing it. Again, given scalping is not allowed on their platform, it makes sense to know that EAs are a no no. Personally, my trading strategy looks at Supply and demand interplay, with few good indicators and a look into how futures market is playing out. For me, I think they have a very amazing price feed and conditions if you really know what you are doing as a trader.
2. They pay. I have withdrawn thousands of dollars from GCI in the last year i have been with them. I have prove for this. Yes, I mean thousands, not hundreds. This is no way to brag but to let you know that if indeed you are into genuine, manual trading, you shouldn't have problem with GCI when it comes to payment. I haven't had any issues so i wont know but i suspect gci refuses payment because of some of the issues i have raised above

1. I am in the UK but for some reason, deposits and withdrawals cannot be done with any of the popular gateways such as PayPal, skrill etc. This used to make depositing and withdrawing very difficult. Lately, I have been using bank transfer which appear to make it better. Currently, i am able to deposit and withdraw in roughly 3 days which for me, is ok. My only problem is that the bank rate used in the exchange appear to be higher than i expect and there are no indications of any extra charges. I have sought clarifications on this and still waiting to know why their bank charges/exchanges so high?
2. Their online support is not great but so far my account manager has answered all my questions.

I will be updating this review as things go but as things stand, this is my fair, honest experience with this broker. Thank you
1 trader has found this review helpful
Tjahja Sanggara
Jakarta, Indonesia,
Apr 13, 2021,

Withdrawal Done

Service use: Live Length of use: 6-12 Months
After 5 days i posted about my problem here, my withdrawal sent.
To FPA admin please delete my posting before

Apr 8, 2021 - 1 Star I was trading with deposit 500$ by skrill and now my account growing to 3401$, then i was ask and sent form for withdrawal. Until 20 days still no transfer to my skrill. Was chated also 4 days with 2 differnet agent but only ask me for email again and waiting.
Forex Peace Army
Review moderation team note
How a company handles complaints is very important information for potential clients.

The FPA doesn't remove complaints.  The FPA is happy to post updates when a complaint is resolved.  We are glad you eventually got your withdrawal.
Munich, Germany,
Dec 24, 2020,
Registered user

Not reliable broker

Service use: Live Length of use: over 1 Year
I think. GCI is a scam. I asked them some days ago about sending me a statement about deposits and withdrawals, but they simply don't answer. I think, they are not even interested in answering any mails.
You should not give them there money or you will have only problems!

When you try to write to GCI, they say, that their mailboxes are full! Very interesting ;-) This seems not to be a very trustful broker :-) -------- I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <abuse@gcitrading.com>: host emailsrv.gcitrading.com[] said: 550 Mailbox is full / Blocks limit exceeded / Inode limit exceeded (in reply to RCPT TO command) <ib@gcitrading.com>: host emailsrv.gcitrading.com[] said: 550 Mailbox is full / Blocks limit exceeded / Inode limit exceeded (in reply to RCPT TO command) <trading@gcitrading.com>: host emailsrv.gcitrading.com[] said: 550 Mailbox is full / Blocks limit exceeded / Inode limit exceeded (in reply to RCPT TO command)
Reply by GCI Financial Ltd submitted Feb 5, 2021:
GCI Financial is here addressing the Dec 24, 2020 comments from ronaldo_rene:

A. Please note that the following email addresses
- abuse@gcitrading.com
- trading@gcitrading.com
do not exist.
You may want to access https://www.gcitrading.com/about-gci/contact for details on our email addresses. Relationship Manager email addresses are not referenced in this "contact" page.
Email address ib@gcitrading.com is also operative with no detected incidences.

B. We do acknowledge that GCI response time was not good enough. We nevertheless find totally unfair to rate a company as "scam", being GCI or others, because of delays in replying a non-urgent email just prior to the holiday season.
It also appears that our GCI Relationship Manager Edgar, who offered on several instances to have a call over the phone with our client Mr René N., was unfortunately not put in the loop immediately.

We trust that the thread here below speaks for itself.

Best regards,
GCI Financial Team

" From: EA - GCI Financial Ltd. [mailto:ea@gcitrading.com]
Sent: 07 January 2021 13:12
To: 'ronaldo@****.de' <ronaldo@****.de'>
Subject: RE: Answer from GCI 85***mt

Dear Mr N****,

I trust that this email will find you well, regardless of Covid taking a toll on Germany these days...

May I ask if the document and instructions provided in my email here below did properly answer your request? Kindly let me know. Again, please advise if you wish to have a call over the phone at your own convenience.

I am also taking this opportunity to wish you here a Happy New Year for you and your loved ones.

Best regards,

Edgar Antoine
GCI Financial Ltd.
Direct Phone: + 1 800 316 2412

Celebrating 19 Years of Excellence
follow us on

From: EA - GCI Financial Ltd. [mailto:ea@gcitrading.com]
Sent: 28 December 2020 14:58
To: 'ronaldo@*****.de' <ronaldo@*****.de>
Subject: Answer from GCI 85***mt
Importance: High

Dear Mr N****,

Edgar here, your Relationship Manager. Kindly apologize these delays in getting back to you.

As mentioned by GCI Payments Dpt, company policy is to not provide statements directly but rather have our clients being able to generate them from their end and at their own convenience. There are several reasons for that, one of them is to avoid potential issues related to sending files by email that can sometimes weight tens of Megabytes. I understand that this is not the case here.

Regardless, I do share the same perception as yours and do acknowledge that your enquiry has not been addressed in a timely manner. GCI has been experimenting a pic of business activity that explains, at least partially, these delays.

Now, addressing your request, I took the liberty to pull your statements from 1st January 2016 to 31st December 2016. You will find them herewith attached in a .pdf file. Please let me know if everything is in good order.

Looking forward, should you wish to pull out other statements, please access your MetaTrader trading platform itself:
- From your Terminal, choose “Account History” tab and do a right-click.
- From the pop-up window, please select “Custom Period…”.
- Once you have input the period of time you want to pull your reports for, do “Save a Detailed Report”.

Please feel free to contact me at any time directly by email if you need further help with reporting or any other topic. Also, please let me know if you wish to have a call over the phone at your own convenience.
Wishing you an excellent week ahead.

Best regards,

Edgar Antoine
GCI Financial Ltd.
Direct Phone: + 1 800 316 2412

Celebrating 18 Years of Excellence
follow us on

From: Rene <ronaldo@*****.de>
Sent: Thursday, 24 December 2020 12:41
To: payments@gcitrading.com
Subject: RE: Deposit / withdrawal statement regarding my accounts

Dear GCI,
it's really poor, that I cannot access on my account reports, when trading is closed.
I simply cannot access to my reports and your website is not very intuitive.

Well, I will make a conclusion of this behaviour in public sites about brokers.
It's simply not acceptable what you offer to your clients.

To help is not your strength, I think. To take money, probably yes.
Thank you very much for your big help!!!
Btw: Other brokers are able to send reports if you ask them. So your service is one of the worst I've ever seen!!!

René N****

Am 2020-12-24 19:13, schrieb payments@gcitrading.com:

Dear Sir:

You have to log into your account, locate the reports tab and enter the date range.
If you require live help, please click on "Live chat" on our web page.

Note the Closing & Opening hours for the holidays:
Thursday, December 24, 2020: Early Close at 13:00 (1:00PM) EST
Friday, December 25, 2020: CLOSED
Sunday, December 27, 2020: Regular Open


Closing & Opening hours for the holidays
Thursday, December 24, 2020: Early Close at 13:00 (1:00PM) EST
Friday, December 25, 2020: CLOSED
Sunday, December 27, 2020: Regular Open

From: Rene <ronaldo@*****.de>
Sent: Thursday, 24 December 2020 11:50
To: payments@gcitrading.com
Subject: RE: Deposit / withdrawal statement regarding my accounts

Dear GCI,
thank you for answering me after one week now :-)

Would you be so kind and describe me, where I can find these statements for 2016?
Thank you and regards,
René N*****

Am 2020-12-24 18:45, schrieb payments@gcitrading.com:
Dear René N****:

Kindly note that your GCI does not send monthly or annual statements. Your account has real time statements built in.

You are able to run your own report for the time range you wish.


From: Rene <ronaldo@****.de>
Sent: Thursday, 24 December 2020 8:56
To: info@gcitrading.com
Cc: ronaldo@*****.de; trading@gcitrading.com; techsupport@gcitrading.com; ib@gcitrading.com; payments@gcitrading.com; abuse@gcitrading.com
Subject: Re: Deposit / withdrawal statement regarding my accounts

Hello GCI-support,

what is wrong with you?

I requested a statement regarding my live accounts there for 2016 and didn't get any answer. Do you really want that I complain at your regulation authority and give you a bad rating at Forexpeacearmy?

Please send me the statement now or I will write you every week a mail about this.

This is not very serious from a broker not to give statements for their customers!

René N****

Am 2020-12-18 20:23, schrieb Rene:

Dear support,
for my tax department I would need a statement / report about my payments / deposit and withdrawals for the year 2016 for my live accounts?
I think, there is only one live account number (85***)
I am registered with my login-account ronaldo@******.de at GCI Trading.
Could you send me this information by mail, please?
Thank you in advance and kind regards,
René N*******
Abdul Waheed
Mianwali, Pakistan,
Mar 19, 2020,
Registered user

king of cheater broker gci

Service use: Live Length of use: 3-6 Months
i open an account and refer my friends, they also open their accounts, when we go in positive equity they cancel our positive equity and next day they empty our accounts, they didn't come on live chat, they remove our account's history, very cheap and third class broker, they are not giving us even our initial funds, no one can ask them.
ONTARIO, Canada,
Feb 5, 2020,


Service use: Live Length of use: over 1 Year

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