Broker Details
| Minimum Trade Size: | 0.01 |
|---|
| Maximum Leverage: | 2000:1 |
|---|
| Minimum to Open Live: | $10 |
|---|
| Established: | 2011 |
| Address: | Exinity Limited, 5th Floor, 355 NEX Tower, Rue du Savoir, Cybercity, Ebene 72201, Ebene 72201, Mauritius |
| Contact: | support@fxtm.com, +44 20 3734 1025 |
| Regional offices: | |
| Regulators: | CySEC # 185/12, FSC Mauritius #C113012295, FSCA #FSP No.46614, FCA #777911 / 600475 |
| Prohibited countries: |
| Trading platforms: | MT4, MT5, WebTrader |
| Web Trading: | Yes |
| Mobile Trading: | Yes |
| ECN: | Yes |
| Currencies: | (55+) |
| Cryptocurrencies: | (4) Bitcoin, Litecoin, Ethereum |
| CFD: | (190+) Gold, Silver, Stocks, Stock Indexes, Oil, Other Commodities |
| EAs/Robots: | Yes |
| News Spike Trading: | Yes |
| Scalping: | Yes |
| MAM: | Yes |
| Deposit Methods: | Bank Wire, VISA, MasterCard, Alfa-Click, Bitcoin, CASHU, Dash, DixiPay, DusuPay, Ether/Ethereum, FasaPay, Globe Pay, Konnexone, Litecoin, Local Bank Transfers, Maestro, Neteller, Ngan Luong, PerfectMoney, Qiwi, Skrill, VLoad, Yandex Money |
| Withdrawal Methods: | VISA, MasterCard, Bitcoin, Dash, DixiPay, DusuPay, Ether/Ethereum, FasaPay, Globe Pay, Konnexone, Litecoin, Local Bank Transfers, Maestro, Neteller, PerfectMoney, Qiwi, Skrill, UnionPay, VLoad, WebMoney, Yandex Money |
ForexTime.com profile provided by ForexTime (FXTM), May 15, 2018
ForexTime Ltd (FXTM) is an international online forex broker and is authorized and regulated in various jurisdictions. Our mission is to maximize the value our clients derive from their most precious commodity, "Time"! By offering advanced and innovative services, optimal customer care and perpetual devotion to our clients, we ensure that individual needs are always met as markets continue to evolve over time.
Clients benefit from segregated accounts at top-tier banks, secure deposits & withdrawals, powerful leverage, tight spreads starting from 0.1 pips, the ability to trade 250+ instruments, a variety of optimised account types on the Metatrader 5 & 4 platforms, exciting new promotions & contests. Plus, ForexTime places great emphasis on the importance of education and enables traders to improve their skills through online FX courses, local seminars and frequent webinars.
Check out the all new education section filled with videos, articles and other tools to help elevate trading skills: https://www.forextimeid.com/education/learn-forex-trading
ForexTime Ltd:
FXTM Tower, 35 Lamprou Konstantara, Kato Polemidia 4156, Cyprus
Tel: +357 25558777
FXTM Nigeria, Abuja
1st floor, Suite 109, Obum Place, Plot 1140, No. 16, Adetokunbo Ademola Crescent, Wuse 2, Abuja, Nigeria
Tel: +234 803 153 4373
nigeria@fxtm.com
ForexTime Ltd (FXTM) Nigeria, Lagos
3rd Floor, 5, Allen Avenue, Ikeja, Lagos, Nigeria
+234 14 6015 86 / +234 908 7352 313 / +234 803 4573 593
nigeria@fxtm.com
Customer Support:
Tel: +44 203 734 10 25
Mon - Fri 02:00 - 20:30 GMT+2*
*GMT+3 during Daylight Saving Time
FXTM Live Chat link: http://fxtm.co/startchat
Whatsapp: +447593612469
Viber: +447593612469
Telegram: https://t.me/FXTMftg_bot
Facebook Messenger: http://m.me/ForexTime
Languages:
- English
- Arabic
- Chinese (simplified & traditional)
- Czech
- French
- Hindi
- Indonesian
- Polish
- Spanish
- Italian
- Farsi
- Korean
- Malay
- Russian
- Thai
- Urdu
- Vietnamese
Our Trading Instruments
- FX Majors, Minors, Exotics
- Spot Metals
- CFDs on Commodities
- ETF CFDs
- Share CFDs
-Cryptocurrency CFDs
Our Trading Platforms
- FXTM WebTrader
- MetaTrader 4
- MetaTrader 5
Account Types Offered:
- Standard Account (MT4)
- Cent Account (MT4)
- Shares Account (MT4)
- ECN Zero Account (MT4)
- ECN Account (MT4 / MT5)
- FXTM Pro Account (MT4 / MT5)
FXTM Invest: THE ULTIMATE COPY TRADING PROGRAMME
https://www.forextimeid.com/investments/fxtm-invest/copy-trading
FXTM brand is authorized and regulated in various jurisdictions.
ForexTime Limited (www.forextime.com/eu) is regulated by the Cyprus Securities and Exchange Commission with CIF license number 185/12, licensed by the Financial Services Board (FSB) of South Africa, with FSP No. 46614. The company is also registered with the Financial Conduct Authority of the UK with number 600475 and has an established branch in the UK.
FT Global Limited (www.forextime.com) is regulated by the International Financial Services Commission of Belize with License numbers IFSC/60/345/TS and IFSC/60/345/APM.
Card transactions are processed via FT Global Services Ltd, Reg No. HE 335426 and registered address at Tassou Papadopoulou 6, Flat /office 22, Ag. Dometios, 2373, Nicosia, Cyprus, a wholly owned subsidiary of FT Global Ltd. Address for cardholder correspondence: backoffice@fxtm.com.
Risk Warning: Trading Forex and CFDs involves significant risk and can result in the loss of your invested capital. You should not invest more than you can afford to lose and should ensure that you fully understand the risks involved. Trading leveraged products may not be suitable for all investors. Before trading, please take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. It is the responsibility of the Client to ascertain whether he/she is permitted to use the services of the FXTM brand based on the legal requirements in his/her country of residence. Please read FXTM’s full Risk Disclosure.
Regional restrictions: FXTM brand does not provide services to residents of the USA, Belize, Japan, British Columbia, Quebec and Saskatchewan and some other regions. Find out more in the Regulations section of our FAQs.
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Traders Reviews
All my profit taken from my account
Service use: Live
Length of use: over 1 Year
All my trade profit taken from my account and the reason for this is error quote from their liquidity providers. But when I make lost from error from liquidity providers they don't restore the loss. Please return my money back
Hello! We can assure you that we always act with our clients’ best interests and are continually striving to provide the best possible support. We kindly ask you to send us your MyFXTM number, trading account and the order numbers to social@fxtm.com for investigation. We will see into your case and provide you with a detailed response.
Manipulation
Service use: Live
Length of use: over 1 Year
I enterd two trades at the same time from that horizontal line and closed the trades at the same time at the second horizontal line. I don't understand why one in big loss and and the other in small profit. Fxtm admin is proving me faulty. Please how. This manipulation is obvious and clear with the screenshot. zoom and check the time and date of entry. usd/cad is the pair traded.
Hello! We are sorry to hear that. We can assure you that we always act with our clients’ best interests at heart and are continually striving to provide the best possible support.
The Company does not interfere with Clients’ trading activity, nor does it manipulate the prices received from its Liquidity Provider. This goes against both regulation and our corporate ethics.
If you’d allow us to, we would like to look into your inquiry and give you a full explanation of what happened. Kindly send us your trading account number and order numbers to social@fxtm.com, we will check the information and provide you with a detailed response.
The Company does not interfere with Clients’ trading activity, nor does it manipulate the prices received from its Liquidity Provider. This goes against both regulation and our corporate ethics.
If you’d allow us to, we would like to look into your inquiry and give you a full explanation of what happened. Kindly send us your trading account number and order numbers to social@fxtm.com, we will check the information and provide you with a detailed response.
They delete simply your account after some time
Service use: Live
Length of use: over 1 Year
I have a big problem with Forextime. I had several live accounts there, where I lost a lot of money in the last 4 years. Now I tried to access to my account, because I need some data for my tax department about my losses and I found out, that they simply deleted my account!!!!?! I checked this and in October this year they wrote me a mail, that they deleted my account completely. This is really bad behaviour of a broker and I cannot access to any of my data anymore. Can a broker simply delete live accounts, when you didn't trade there for longer time? This is not very professional and it looks for me like a big scam, because I can run into problems now, because I have to send some proves to my tax department. So I can only warn you of this company FOREXTIME or FXTM. Btw they have very bad trading conditions, extreme spreads. This was also the reason that I had to change my broker.
But normally broker who sit in Europe should keep their customer data longer than 5 years. I am sorry, but I coiuld never recommend this unprofessional scam company!!!
But normally broker who sit in Europe should keep their customer data longer than 5 years. I am sorry, but I coiuld never recommend this unprofessional scam company!!!
Hello! We kindly ask you to send us your MyFXTM number and all the information regarding this situation to social@fxtm.com. We will investigate this case and provide you with a detailed response in the shortest time possible.
Please also be reminded that spreads on all our instruments are floating and not fixed, so they may change as they reflect the market conditions. FXTM provides a variety of live account types with unique trading characteristics & different spreads, designed for traders of all experience levels and deposit size.
Please also be reminded that spreads on all our instruments are floating and not fixed, so they may change as they reflect the market conditions. FXTM provides a variety of live account types with unique trading characteristics & different spreads, designed for traders of all experience levels and deposit size.
Stop hunting
Service use: Live
Length of use: 6-12 Months
I suspect fxtm of stop hunting my pending orders are being executed without the price reaching the level of the pending order. I have video evidence
Hello! Kindly send us your trading account number and order numbers to social@fxtm.com. We will check the information and provide you with a response.
Worst spread
Service use: Live
Length of use: 6-12 Months
@ForexTime was terrible what's going on current i am hold big lot with low margin. They give low spread in Ecn account what i know but actually wrong where every pair spread in under 2 pips or (20 point)
They turn into 15 pips ( 155 Points)
Which iam on running trade. GBP/AUD.
Proof : https://ibb.co/7j7jw7n
They turn into 15 pips ( 155 Points)
Which iam on running trade. GBP/AUD.
Proof : https://ibb.co/7j7jw7n
Hello! Please be reminded that spreads on all our instruments are floating and not fixed, so they may change as they reflect the market conditions. This means that spreads can either be lower or higher than the typical values stated in the contract specifications page on our website. Kindly also note that during periods of low liquidity such as rollover or market opening/closing or during important news announcements where increased volatility is expected, spreads may increase significantly from their average level. If you have inquiries, we would like to give you a full explanation of what happened. We kindly ask you to send us your FXTM trading account number and a detailed explanation of your issue to social@fxtm.com. We will be glad to investigate this case and provide you with a detailed response.
Worst Support... Stay Away!
Service use: Live
Length of use: 0-3 Months
I was recommend by my IB to join forextime back in 23 Sept 2020 but until today (20 Oct 2020) my account cannot be link to my IB.
2 Oct 2020
Sent an inquire to my account manager why i cannot link to my IB
5 Oct 2020
Got reply (after 3 days), He told me that my email didnt reach the support and ask me to email info@fxtmpartners.com to change the IB and CCed to him to speed up the process.
6 Oct 2020
Sent an email to my account manager again
8 Oct 2020
He replied back with the information he told me that that my account is under Refer-A-Friend program, and cannot be linked to IB. Ask me to write and email to backoffice and info@fxtmpartners.com and CC to him for speed up process. (again... )
12 Oct 2020
Contact support thru live chat
13 Oct 2020
Someone from forextime contact me thru phone and asking to do the thing again and again... and without further due... i email backoffice + info@fxpartners.com again!
15 Oct 2020
The same person asking sending the email again because my IB Code is wrong... Am doing that again....
18 Oct 2020
Send email asking what had happened... Now they silence
20 Oct 2020
Posting this to FPA
about me? MyFXTM ID: 62724876
2 Oct 2020
Sent an inquire to my account manager why i cannot link to my IB
5 Oct 2020
Got reply (after 3 days), He told me that my email didnt reach the support and ask me to email info@fxtmpartners.com to change the IB and CCed to him to speed up the process.
6 Oct 2020
Sent an email to my account manager again
8 Oct 2020
He replied back with the information he told me that that my account is under Refer-A-Friend program, and cannot be linked to IB. Ask me to write and email to backoffice and info@fxtmpartners.com and CC to him for speed up process. (again... )
12 Oct 2020
Contact support thru live chat
13 Oct 2020
Someone from forextime contact me thru phone and asking to do the thing again and again... and without further due... i email backoffice + info@fxpartners.com again!
15 Oct 2020
The same person asking sending the email again because my IB Code is wrong... Am doing that again....
18 Oct 2020
Send email asking what had happened... Now they silence
20 Oct 2020
Posting this to FPA
about me? MyFXTM ID: 62724876
Hello! Your MyFXTM account has been assigned to IB on 20/10/2020. Shall you have any further questions please send them to social@fxtm.com. We will be glad to provide you with answers.
Worst broker ever
Service use: Live
Length of use: over 1 Year
Just to withdraw my capital, have to go thru a lot of troublesome to get my money back.
At first, need to verify your skrill. Next need so many document to fill.( As they said need to comply to regulation which is a joke where other broker did not ask ) and now tell me, they need your 1st deposit credit card with stupid reason as my second deposit is using skrill. Till now i still did not get my capital back. So be careful when u decide to your money to this broker (FXTM or forextime.com) unless you willing to donate your money to this broker.
At first, need to verify your skrill. Next need so many document to fill.( As they said need to comply to regulation which is a joke where other broker did not ask ) and now tell me, they need your 1st deposit credit card with stupid reason as my second deposit is using skrill. Till now i still did not get my capital back. So be careful when u decide to your money to this broker (FXTM or forextime.com) unless you willing to donate your money to this broker.
Hello! We do not have any issues with withdrawals in our Company. We kindly ask you to send us your MyFXTM number and the request number to social@fxtm.com.We will be glad to investigate this case and provide you with a detailed response.
Support
Service use: Live
Length of use: over 1 Year
I join fxtm in June 2018. Everything was OK although I didn't make any profit. I stopped for a period, then decided to resume. I tried to deposit, but couldn't because I changed the registered debit card. I sent many emails, but were not helpful at all. I stii have an active account with them and still want to try again. My account number is2637938.
Looking forward to a reply
Looking forward to a reply
Hello! Please send us a more detailed information regarding the situation you are facing to social@fxtm.com. We will be glad to see into your case and provide you with an answer.
I can not withdraw my money
Service use: Live
Length of use: 0-3 Months
A few days ago I deposit to my fxtm account and fortunately I made some gains this very, this morning I decided to check their withdraw process to see if it's first. On depositing I used local payment method (mobile money transfer) so I chose to use the same method to withdraw but to my surprise as I went on with the withdraw process on the final process my withdraw was denied saying that I have to deposit with that method to withdraw yet it's the same method I used to deposit. I tried contacting customer care via telegram but I only got one “welcoming message" from the bot
Hello! We have checked the information you have provided. Please make a new withdrawal request. Shall you have any questions regarding the payment process, feel free to send them to social@fxtm.com. We will be glad to assist you.
UNETHICAL
Service use: Live
Length of use: 0-3 Months
It is worth noting that every effort I made to reach FXTM through different means were not responded to. Only after posting here in FPA did they bother to contact me. Obviously customer satisfaction is not important to them. Thank you FPA I wish I had checked here before opening an account with them. When bad reviews become many, there must be some truths in them.
I will send my proof of deposit as requested.
Aug 21, 2020 - 1 Star I opened a ForexTime account on Aug 5th 2020 and was imidiatey contacted by a lady who said she is my account manager and inquired when I will make a deposit. On the 10th of Aug I deposited 21,000 Nigerian naira to ForexTime Zenith bank account through local transfer but they would not credit my FX account. I emailed the lady but she would not respond. Emailed FXTM backoffice and was told to present a proof of the transfer which I did, but they did not get back to me. 4 days ago I email complaints@fxtm.com, but no one replied. Its being more 12 days now, they wouldn't credit my account or return my money to my bank account. My FXTM account is 2847660. I have all the emails I sent and can provide them as a proof.
Reply by ForexTime (FXTM) submitted Aug 27, 2020 Hello! We do not have any issues with deposits in our Company. We kindly ask you to send us the number of the transaction along with the proof of the transfer to social@fxtm.com. We will investigate your case and provide you with a detailed response in the shortest time possible.
I will send my proof of deposit as requested.
Aug 21, 2020 - 1 Star I opened a ForexTime account on Aug 5th 2020 and was imidiatey contacted by a lady who said she is my account manager and inquired when I will make a deposit. On the 10th of Aug I deposited 21,000 Nigerian naira to ForexTime Zenith bank account through local transfer but they would not credit my FX account. I emailed the lady but she would not respond. Emailed FXTM backoffice and was told to present a proof of the transfer which I did, but they did not get back to me. 4 days ago I email complaints@fxtm.com, but no one replied. Its being more 12 days now, they wouldn't credit my account or return my money to my bank account. My FXTM account is 2847660. I have all the emails I sent and can provide them as a proof.
Reply by ForexTime (FXTM) submitted Aug 27, 2020 Hello! We do not have any issues with deposits in our Company. We kindly ask you to send us the number of the transaction along with the proof of the transfer to social@fxtm.com. We will investigate your case and provide you with a detailed response in the shortest time possible.
Hello! We haven't received the proof of the transfer from you and are still waiting for it to be sent to social@fxtm.com so that we can solve this case.
Good Broker
Service use: Live
Length of use: over 1 Year
Very fast deposit, very fast withdrawal, very good support, reliable broker, reliable promotions, I trade with them for more than 4 years.
pure intelligent professional forex scam broker
Service use: Live
Length of use: 3-6 Months
As of 25th June 2020,my $257.80 isnt PROCESSED....My withdrawal ID is 5860463 .....i feel like CRYING(I HAVE all screenshots to these messages,replies and withdrawal request). THEY CLAIM IN MY INBOX THAT DUSUPAY IS UNDER MAINTENANCE. I TRIED TO CALL DUSUPAY HOTLINE NUMBER AND SURPRISINGLY IT KEEP GIVING WRONG NUMBER DURING DIALUP CALL... They once told me from live support that it's Dusupay delaying the process yet Dusupay doesnt even answer email replies and their hotline doesnt go through during dialup call.. So the trader is left in between this brain games of them until you finally give up...
FXTM BROKER IS SCAM BROKER... LET'S START A CAMPAIGN TO REVOKE THEIR LICENSE JUST LIKE JPMARKETS SUFFERED.
SHAME ON FXTM PRETENDING TO BE PROFESSIONAL...FAKE ECN ACCOUNT TOO...
I am currently trying to file complaints at the licensing authorities too to see if it helps. Forexpeacearmy please help us fight for my funds...
FXTM BROKER IS SCAM BROKER... LET'S START A CAMPAIGN TO REVOKE THEIR LICENSE JUST LIKE JPMARKETS SUFFERED.
SHAME ON FXTM PRETENDING TO BE PROFESSIONAL...FAKE ECN ACCOUNT TOO...
I am currently trying to file complaints at the licensing authorities too to see if it helps. Forexpeacearmy please help us fight for my funds...
4 traders have found this review helpful
Hello! Please be informed that this situation with the withdrawal occurred due to an issue on the provider side. The mentioned withdrawal has been cancelled by our Company. The funds were returned to your MyFXTM account. We kindly ask you to use a different withdrawal method. Shall you have any question, please feel free to contact us via email social@fxtm.com.
Withdrawal through dusupay is very horrible.
Service use: Live
Length of use: 6-12 Months
As of 25th June 2020,my $257.80 isnt processed. Meanwhile one their website,it is instant to 1 day withdrawal processing. Withdrawing via visa card was okay but after i could only use to withdraw my deposit,the rest of the funds are intelligently stucked there. It took a week upon several emails to get that DUSUPAY activated through that wasnt my deposit method but in my case they activated it for me to use as visa card would not be used anymore. Since 25th june 2020, my money isnt paid, several emails gets occassional response of same stories RELEVANT DEPARTMENT IS AWARE OF ISSUE AND INVESTIGATING IT. One of live support even told me to contact DUSUPAY since they are delaying processing (in logic,how do i ask my money from a organisation i didnt deposit through in first place? Besides after deactivating African local solutions,they said it's ok to withdraw via dusupay in my case without no need for registering with them. As at now,no money ,nothing. I request call back from account manager but he never called back. Stay away and be cautious with FXTM,They are rigged to me....i feel like CRYING(I HAVE all screenshots to these messages,replies and withdrawal request)
1 trader has found this review helpful
Hello! Please be informed that this situation with the withdrawal occurred due to an issue on the provider side. The mentioned withdrawal has been cancelled by our Company. The funds were returned to your MyFXTM account. We kindly ask you to use a different withdrawal method. Shall you have any question, please feel free to contact us via email social@fxtm.com.
Please traders beware of fxtm. they refuse to payout.
Service use: Live
Length of use: 6-12 Months
on 10th june 2020, i made a withdrawal request of $94.32 from account USD61461180.
Transaction id number : 5757819. And it has been 3 weeks now still no money received and they keep telling me i rather should contact payment processor that they can't be held responsible if they send to processor and the payment processor fails to send to me. if they even sent it in the first place
Transaction id number : 5757819. And it has been 3 weeks now still no money received and they keep telling me i rather should contact payment processor that they can't be held responsible if they send to processor and the payment processor fails to send to me. if they even sent it in the first place
1 trader has found this review helpful
Hello! Please be informed that the withdrawal was failed due to an issue on the provider side.The mentioned withdrawal have been cancelled by our Company. The funds were returned to your MyFXTM account. We kindly ask you to use a different withdrawal method. Shall you have any question, please feel free to contact us via email social@fxtm.com.
They are manipulated prices!!! And their ECN account is fake!!!
Service use: Live
Length of use: 0-3 Months
All friends,
Please be aware of this scam broker!!!!
Forextime are manipulated prices!!!
I have an ecn account and I opened sell positions on crude oil on 22/5 and they closed them on 26/5 as stop out on 34.89 while the highest price of crude oil on this day on platform of more than 3 others broker in addition to trading view was 34.78!!!
When i sent to them to compalints they replied with saved reply already. In addition to their account manager who i reached him to facilitate things between back office and writer but unfortunately he was the least professional of account manager i found accusing other brokers and name them as market maker!!
Im sorry but you are the truly market maker and you are assuming having ECN accounts while to mislead traders while you are manipulating prices!!!!
Please avoid this broker....forextime are untrustworthy broker!!!!
Please be aware of this scam broker!!!!
Forextime are manipulated prices!!!
I have an ecn account and I opened sell positions on crude oil on 22/5 and they closed them on 26/5 as stop out on 34.89 while the highest price of crude oil on this day on platform of more than 3 others broker in addition to trading view was 34.78!!!
When i sent to them to compalints they replied with saved reply already. In addition to their account manager who i reached him to facilitate things between back office and writer but unfortunately he was the least professional of account manager i found accusing other brokers and name them as market maker!!
Im sorry but you are the truly market maker and you are assuming having ECN accounts while to mislead traders while you are manipulating prices!!!!
Please avoid this broker....forextime are untrustworthy broker!!!!
1 trader has found this review helpful
Hello! We can assure you that we always act with our clients’ best interests and are continually striving to provide the best possible support. The Company does not interfere with Clients’ trading activity, nor does it manipulate the prices received from its Liquidity Provider. This goes against both regulation and our corporate ethics. Please note that it is incorrect to compare prices of different broker as each one has its own set of liquidity providers, hence the prices will not be the same. We kindly ask you to send us your MyFXTM number, trading account and the order number to social@fxtm.com for investigation. We will see into your case and provide you with a detailed response.
Withdrawal
Service use: Live
Length of use: 0-3 Months
I deposited 2k usd and when i try to withdraw they tell me i should first withdraw to skrill because i had deposited in 2018. what is that?
1 trader has found this review helpful
Hello! Please be reminded that the withdrawal methods must be the same which was used for deposit. Kindly send us your MyFXTM number to social@fxtm.com. We will be glad to investigate your case and provide you with a detailed answer.
Terrible experience
Service use: Live
Length of use: over 1 Year
Withdrawal page was blocked and I could not withdraw through any other means
Hello! We do not have any issues with withdrawals. Please specify what do you mean by “the page was blocked”? We kindly ask you to send us your MyFXTM number to social@fxtm.com and all the necessary information regarding this situation. We will be glad to investigate your case and provide you with a detailed answer.
The worst Broker out there
Service use: Live
Length of use: 0-3 Months
Why your should runaway from FXTM (Forextine):
1. Fxtm is the worst broker I have ever come across.
2. Fxtm's spreads are very high, they are too greedy.
3. Their withdrawal process is horrible; they will keep holding your money until you'll start crying.
4. Deposit process takes a lot of time. It took me almost a week for them to fund my account.
5. Their customer service is nice, but their main intention is to lure you and steal your money through their dangerous spreads.
My advice for anyone about to use FXTM: DON'T EVER TRADE WITH FXTM IF YOU LOVE YOUR MONEY.
FXTM pays websites to give them good review.
For new traders intl the forex world, dont ever near fxtm cause they will make you regret it; They will discourage you with their horrible spreads, comission, withdrawal and deposits.
RUN AWAY FROM FXTM!!!
1. Fxtm is the worst broker I have ever come across.
2. Fxtm's spreads are very high, they are too greedy.
3. Their withdrawal process is horrible; they will keep holding your money until you'll start crying.
4. Deposit process takes a lot of time. It took me almost a week for them to fund my account.
5. Their customer service is nice, but their main intention is to lure you and steal your money through their dangerous spreads.
My advice for anyone about to use FXTM: DON'T EVER TRADE WITH FXTM IF YOU LOVE YOUR MONEY.
FXTM pays websites to give them good review.
For new traders intl the forex world, dont ever near fxtm cause they will make you regret it; They will discourage you with their horrible spreads, comission, withdrawal and deposits.
RUN AWAY FROM FXTM!!!
Hello! Please be reminded that spreads on all our instruments are floating and not fixed, so they may change as they reflect the market conditions. FXTM provides a variety of live account types with unique trading characteristics & different spreads, designed for traders of all experience levels and deposit size.
Kindly note that the processing time for each payment method is different and can be found on our Deposits and Withdrawals page: https://www.forextime.com/trading-accounts/deposit-withdrawals#tab-deposit?utm_blocka=social&utm_source=facebook&utm_medium=social&utm_campaign=pm
The processing time might be longer if we need to request and verify additional information. Please also note that we reimburse 100% of any charged on all deposits.
If you still have any quesion regarding payment process we kindly ask you to send us your MyFXTM number and the request number to social@fxtm.com. We will be glad to see into your case and provide you with a detailed response in the shortest time possible.
Kindly note that the processing time for each payment method is different and can be found on our Deposits and Withdrawals page: https://www.forextime.com/trading-accounts/deposit-withdrawals#tab-deposit?utm_blocka=social&utm_source=facebook&utm_medium=social&utm_campaign=pm
The processing time might be longer if we need to request and verify additional information. Please also note that we reimburse 100% of any charged on all deposits.
If you still have any quesion regarding payment process we kindly ask you to send us your MyFXTM number and the request number to social@fxtm.com. We will be glad to see into your case and provide you with a detailed response in the shortest time possible.
Forex time is a scam and it's not reliable
Service use: Live
Length of use: 3-6 Months
I opened a cent account with forex time last two months and I wanted to withdraw the profits because I would not have the time to trade.
Surprisingly yesterday I was allowed to withdraw only 500 us cent and immediately I withdrew it my withdrawal account was blocked.
The sent me a mail giving me so many protocols to withdraw who does that? Is it not a scam tell me their support office doesn't even want to reply my mails.
To helm with your protocols its my money all I want is to withdraw it and leave this wicked company I would never recommend here I would make sure I Would drive all ur potential customers till I can withdraw
Surprisingly yesterday I was allowed to withdraw only 500 us cent and immediately I withdrew it my withdrawal account was blocked.
The sent me a mail giving me so many protocols to withdraw who does that? Is it not a scam tell me their support office doesn't even want to reply my mails.
To helm with your protocols its my money all I want is to withdraw it and leave this wicked company I would never recommend here I would make sure I Would drive all ur potential customers till I can withdraw
Hello Lizzyuke001! We do not have any issues with withdrawals in our Company. We kindly ask you to send us your MyFXTM number and the request number to social@fxtm.com. We will be glad to investigate this case and provide you with a detailed response.
Update to my previous review
Service use: Live
Length of use: 0-3 Months
I am glad to report that all my swaps were refunded. It appears there was a technical error on the platform that led to the removal of the swaps and introduction of charges.
Given the fact that they owned up to their mistake and took action to provide a full refund, I am quite happy to upgrade them to a 4 star rating. It would have been 5 stars but the technical fault did happen and I could have done without the stress.
Final word is that they are ok to use.
May 13, 2020 - 2 Stars I have been trading FX for many years now. I have traded with most companies out there and only occasionally do I resort to leaving a review.
First the good. They deposit and withdrawal procedure is quick and easy via Neteller(I can't comment on other methods). They have an account manager who is generally quite responsive.
Now the bad. I had a short oil trade going for about a week. I traded with FXTM specifically because the short swaps were good. It means you can hold on to the position as long as you like waiting for profit, unlike when you have to pay swaps. This morning I woke up and found that they had zeroed all my swaps(about 1200 euro) and had further levied an overnight finance charge on all my positions.
To add insult to injury, they even stole the swaps on a EURUSD position that I hold long term to hedge my trading funds(funds are in euro but I live in USD, so I don't want my trading capital to be affected by EURUSD).
In short, I would recommend staying away from this broker but won't label them as a scam.
Given the fact that they owned up to their mistake and took action to provide a full refund, I am quite happy to upgrade them to a 4 star rating. It would have been 5 stars but the technical fault did happen and I could have done without the stress.
Final word is that they are ok to use.
May 13, 2020 - 2 Stars I have been trading FX for many years now. I have traded with most companies out there and only occasionally do I resort to leaving a review.
First the good. They deposit and withdrawal procedure is quick and easy via Neteller(I can't comment on other methods). They have an account manager who is generally quite responsive.
Now the bad. I had a short oil trade going for about a week. I traded with FXTM specifically because the short swaps were good. It means you can hold on to the position as long as you like waiting for profit, unlike when you have to pay swaps. This morning I woke up and found that they had zeroed all my swaps(about 1200 euro) and had further levied an overnight finance charge on all my positions.
To add insult to injury, they even stole the swaps on a EURUSD position that I hold long term to hedge my trading funds(funds are in euro but I live in USD, so I don't want my trading capital to be affected by EURUSD).
In short, I would recommend staying away from this broker but won't label them as a scam.
FXTM - CRIMINAL BEHAVIOUR
Service use: Live
Length of use: over 1 Year
I am hereby warning forex traders that FXTM uses false advertising to mislead. They advertise on their website that withdrawals takes 24 hours, but I have it in writing that they take 10 business days. They also advertise that they will give back your banking costs for a deposit, which is not true. FXTM have not rebutted these allegations.
Hello! Kindly consider that the processing time for each payment method is different and can be found on our Deposits and Withdrawals page: https://www.forextime.com/trading-accounts/deposit-withdrawals#tab-deposit?utm_blocka=social&utm_source=facebook&utm_medium=social&utm_campaign=pm
If we need to request and verify additional information, the processing time might be longer. Please note that we reimburse 100% of any charged on all deposits. We kindly ask you to send us your MyFXTM number and the request number to social@fxtm.com. We will see into your case and provide you with a detailed response.
If we need to request and verify additional information, the processing time might be longer. Please note that we reimburse 100% of any charged on all deposits. We kindly ask you to send us your MyFXTM number and the request number to social@fxtm.com. We will see into your case and provide you with a detailed response.
a special thank to the live chat
Service use: Live
Length of use: over 1 Year
any way i just wanna say thank you for returning the fees even if the problem was mine ! also to thank you for fast withdrawal
Scam broker FXTM
Service use: Live
Length of use: 0-3 Months
Fxtm without dont ask me want to close my account. Dont said anything while open position try to close. And lose my money by affecting me. you had no right to do this.
I will do charge back to credit card. for fair.. they cant stole no more
I will do charge back to credit card. for fair.. they cant stole no more
Hello! Please specify your MyFXTM number and trading account number to social@fxtm.com. We will investigate this case and provide you with a detailed answer of what happened.
Skyhig Swaps
Service use: Live
Length of use: over 1 Year
This company r stealing your money!! Opened an trade on Crude oil and it lasted 6 days and the swap was 150$ and my win was 52$. This is not fair,this is robbary!! Avoid this company.
Hello! Please note that the size of swap vary depending on the financial instrument you’re trading. For Crude oil swap is negative for a long position, however it is positive for a short one. One can see swap rates for each trading instrument on our website here: https://www.forextime.com/trading-instruments/contract-specifications
We do not conceal this information from our Clients hence this situation cannot be called unfair. If you still have any questions regarding this case or think that the calculations of the swap were incorrect, kindly send us an email to social@fxtm.com with all the necessary information. We will check it and provide you with a detailed answer.
We do not conceal this information from our Clients hence this situation cannot be called unfair. If you still have any questions regarding this case or think that the calculations of the swap were incorrect, kindly send us an email to social@fxtm.com with all the necessary information. We will check it and provide you with a detailed answer.
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Frequently Asked Questions
Is ForexTime a good broker?
Unbiased traders reviews on ForexPeaceArmy is the best way to answer if XXX is a good broker. https://www.forexpeacearmy.com/forex-reviews/9209/forextime-forex-brokers
Please come back often as broker services are very dynamic and can improve or deteriorate rapidly.
Additionally, we'd recommend to check recent ForexTime community discussions: https://www.forexpeacearmy.com/community/tags/forextime/
What is the minimum deposit for FXTM?
The minimum deposit for FXTM is variable depending on the type of the account.
- Standard Account: minimum deposit is $100
- Cent Account: minimum deposit is $10
- Shares Account: minimum deposit is $100
- ECN Account: minimum deposit is $500
- ECN Zero Account: minimum deposit is $200
- FXTM Pro Account: minimum deposit is $25,000
Is FXTM a legit company?
FXTM is a brand name of ForexTime Group. ForexTime Group is authorized and regulated in various jurisdictions.
ForexTime Limited (EU):
- is regulated by the Cyprus Securities and Exchange Commission with CIF license number 185/12,
- is licensed by the Financial Sector Conduct Authority (FSCA) of South Africa, with FSP No. 46614.
ForexTime UK Limited:
- is authorised and regulated by the Financial Conduct Authority of UK with license number 777911.
Exinity Limited:
- is regulated by the Financial Services Commission of the Republic of Mauritius with an Investment Dealer License bearing license number C113012295.
What is FXTM standard account?
FXTM standard account, the name self explains, offers traders the ability to trade standard lots. It boasts below features:
- Trading Platforms: MT4 / MT5
- Account Currency: USD / EUR / GBP / NGN
- Leverage / Margin: Floating from 1:2000
- Minimum deposit: $100
- Commission: No
- Spread: From 1.3
- Margin Call: 40%
- Micro Lot (0.01): Yes
- Mini Lot (0.1): Yes
- Standard Lot (1): Yes
- Minimum Volume in Lots per Trade: 0.01
- Maximum Volume in Lots per Trade: 30
- Maximum Number of Orders: 100
- Maximum Number of Pending Orders: 100
Service use: Live
Length of use: 3-6 Months
Regarding my experience with this broker, I suffered, like you, from several problems in the beginning, and this is normal because I am new to the broker, and indeed all problems have been reviewed transparently and have been addressed in a timely manner. I closely monitored my account and did not find any indirect interference by the broker in my account. The confidence increased between me and this broker is five stars because you are the best broker with all the advantages.
For reference, all payments and withdrawals pass very normally
Thanks FXTM